"Not worth the price"
I would rate 0 for overall rating.Genuine Hotels.com guest review
"Basic but comfortable"
Our stay was short but this hotel met our needs. A more complete breakfast would have been nice, but again at least they had the basics such as muffins, granola bars, and fruit.Genuine Expedia guest review
"Convenience with a Great Rate!"
I have stayed here several times before and keep coming back. Hotel is in a location close to major highways. It is very clean, the staff is helpful and friendly and the rates are reasonable.Genuine Hotels.com guest review
"Good for the price"
Nice Stay not much of a breakfastGenuine Hotels.com guest review
"Enjoyed the time spent. Enjoyed."
I enjoyed my time at the hotel. It was enjoyable. Pleasant people made a pleasant, enjoyable trip. Great stay. Clean hotel, friendly staff, nice. I enjoyed it. Thanks. Peace be with you.Genuine Hotels.com guest review
I didn't know there would dogs there. I could hear them barking even through the walls. They didn't have anyone to make my bed up. They handed me sheets for me to change my own linen. I thought that was tacky. Loved the fact that it had a kitchen. It came in handy.Genuine Expedia guest review
Took my 8 year old and 3 of his friends and everything went well. The staff was polite and patient with them, when they were not so quite. The staff also provided a birthday gift bag for my son which was a great extra touch.Genuine Expedia guest review
"convenient location, nice staff"
The location great and staff was very friendly but the room had very thin walls, a stain on the upholstered chair, an unpainted repair to the wall, and no screens in the windows. The front entry was littered (even an old sock there for over 12 hours until I reported it AGAIN). Also, if you are not automatically providing personal products and hair dryers […] now (which I can understand), I think letting us know at check-in would be nice. I didn't think you wanted me, fresh out of the shower, at the front desk looking for your conplementary hair dryer. Read moreGenuine Hotels.com guest review
"Convenient location, close to university"
The hotel is very close to University of Notre Dame. Grocery stores, Starbucks, McDonald's are all within 5 mins drive. Free wifi for every guest. Room even has a microwave.Genuine Expedia guest review
"Reasonable accommodations for the price"
I just needed a reasonably priced and clean bed to rest between work days. I am hoping to negotiate a little better rate when my project picks up and I need multiple rooms through the week. That will be the true test of how well this hotel will work for my business.Genuine Hotels.com guest review
"Worth every penny"
Andy and Mary were great! The hotel was very clean and I will recommend my family from GEORGIA to stay here any day when they visit me.Genuine Hotels.com guest review
"Clean and Comfortable"
I enjoyed my stay and would recommend this hotel.Genuine Hotels.com guest review
We were very pleased with the friendly staff and the value we received. Thank you.Genuine Hotels.com guest review
I booked room through expedia and when I ask for bill front desk lady can print or don't know how to do that.Genuine Hotels.com guest review
Overall good but I had to go to front desk to get pans for cooking and at breakfast bar was told by desk clerk that no creamers were available which i could not understand unless they are rationing their portions.Genuine Hotels.com guest review
"No Hairdryer, shampoo and other must-haves"
The stay was fine, front desk was friendly. However, I went to shower and there was only one bar of hand soap. So, in my pajamas had to make a run downstairs to ask for some. Ok, fine. BUT then I got out of shower and wanted to dry my hair... and what?! NO HAIRDRYER! So once again, had to go downstairs right after shower. That honestly made my stay […] unpleasant. It was a holiday, we were seeing family... etc. I would say it was convenient to have a continental breakfast... but with only coffee to drink? "If you want water, there is a vending machine over there." I am not picky, and could have drank the sink water in the room, however they did not leave us with any sort of glassware to drink from. Oh wait, there was one mug that my husband and I had to share. Read moreGenuine Hotels.com guest review
"Good access to Notre Dame"
We were very disappointed with our stay this time. We have stayed at this hotel in the past, but the quality of service and the facilities were exceedingly disappointing. We will not stay here again until there has been a dramatic improvement.Genuine Expedia guest review
"I was pleasantly surprised."
I never expected such a nice place.I could not be happier.Genuine Expedia guest review
"Thin walls and hairy towels"
The walls were incredibly thin - I was able to hear every word of my neighbor's phone conversation and unable to sleep for his snoring. More problematic - each of my "clean" bath, hand and wash towels had hairs stuck on them. It was disgusting.Genuine Hotels.com guest review
Very friendly staff and clean facility. Close to everything yet still quiet. With the feeling of being away from all.Genuine Expedia guest review
"nice nice very nice!!!!!"
stayed before dec '13 for a record show in south bend! stayed again this past April 5th....record show April 6th south bend!!!!!! pleasant staff. V-E-R-Y accomodating!!!!!! love the room with its amneties....the frig/toaster/micowave/kitchen sink!!!!! of couse the queen bed was SOOOOOO comfy with its 4 pillows. NICE AND ROOMY....the room itself! would […] def stay again!!!! Read moreGenuine Expedia guest review
We had a great stay at this hotel. I was there with my grandkids. The rooms were clean and kitchen equipped. Will stay there again.Genuine Hotels.com guest review
"I guess it was worth the $ ... ?"
AWFUL! For starters, I entered the lobby to check in only to find it empty! There was a sign on the desk to dial 600 for service, but no phone! Then, a maid approached me and said that the front desk closes at 11pm and she could check me in. Great... I get the room key, try it in the door and it doesn't work. I tried it multiple times actually, still […] nothing. Went back to the front desk where I had to wait for the maid to return. She asked if I held it next to my cell phone because that may be the reason it doesn't work. Never had it near my phone... so, she tries it in the door. STILL nothing. She knocks and someone answers! The room was already occupied! How embarrassing! We finally get a different room walk in and notice there are (2) double beds. I reserved a room w/ a queen for my boyfriend and I. Needless to say, that was quite and uncomfortable nights sleep. On top of all that, the kitchen area was filthy and the bathroom smelt like wet stale cigarettes. So much for a "no smoking" policy. Disgusting! I will never stay there again. Get it together Extended Stay! Read moreGenuine Hotels.com guest review
good but bad staffs. The lady who worked at the front desk was a little mean.Genuine Expedia guest review
"My Grandkids and I enjoyed the hotel."
This hotel is convenient location to everything. The room were clean and nice. The grab and go breakfast was ok too. I really enjoyed my corner room lots of light. While the grandkids were down the hall. Natalie at the front desk was very polite.Genuine Hotels.com guest review
"Weekend get away"
I had a nice quiet weekend . Just what I was looking for. I would definitely stay again.Genuine Expedia guest review
pretty good hotel for the price. the staff was nice, the room was clean. i would go there again. For breakfast they offer oatmeal, oatmeal bars, apples, oranges, hot chocolate, coffee, muffins, and teaGenuine Expedia guest review
Overall Nice!Genuine Hotels.com guest review
"Great for the price"
You need to realize you don't have maid service. They do not clean your room everyday.Genuine Expedia guest review
I have stayed at this property before in other states and although it was not bad, it did not quite measure up to other locations.Genuine Hotels.com guest review
"Great stay at a great price"
I enjoyed myself and the staff was very helpfulGenuine Hotels.com guest review
"just passing threw"
for the price I was really surprised. I would recommend this to just about anyone needing a place to stay in a pinch.Genuine Hotels.com guest review
"Decent Room the Price - Convenient Area"
The rate was very reasonable, and the room was clean. It is in a very convenient location - tons of restaurants and stores within minutes. Having the ability to cook in the room was nice...basics utensils and dishes are provided. The only downfalls were that there are not many channels to watch on TV and the bed was a little uncomfortable; however, […] the price as low as it was, I cant complain. Good value. Read moreGenuine Hotels.com guest review
"What I expected for the price"
The room was great. Nice, comfortable and fairly clean. It could have used some additional cleaning, but it wasn't bad. Bed was comfortable, bathroom was bright and the water pressure was great. It took me about 10 minutes of waiting at the front desk to check in, when the employee finally did return she was not friendly at all. I'm in customer service. […] Your staff needs additional training. Or some extra motivation to at least SMILE. Read moreGenuine Hotels.com guest review
not really anything glamorous... the little kitchen area was nice. screen on window was broken and hanging loose. the room was comfortable. bed was comfortable. the only downside..... two dogs that barked well into the night..... funny how the front desk did not hear them as my room was right across from the front desk. clerk when I checked in seemed […] inconvenienced and rushed me to my room - seems taking a smoke break was more important than customer service.... really disappointed and probably won't ever stay there again. no sleep due to the dogs made for a long, long day the next day..... Read moreGenuine Hotels.com guest review
Just what i neededGenuine Hotels.com guest review
"Always a great stay."
I stay there almost twice a month, and the experience is always great.Genuine Hotels.com guest review
Response by Extended Stay America - South Bend - Mishawaka - North Chris - I want to thank you for taking the time to post a review of your stay. It's great to hear that you stay with us on a regular basis and always enjoy your room as well as the service provided. We truly enjoy having you and we look forward to seeing you again soon.
Excellent! Staff was very friendly and helpful. We would highly recommend the Extended Stay America.Genuine Hotels.com guest review
Response by Extended Stay America - South Bend - Mishawaka - North Ed and Diann - I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our staff and your overall stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
"OK place to stay"
If you're looking for an inexpensive place to lay your head each evening, then this is the place. While convenient to many Michiana locations there are some drawbacks. Weekly maid service instead of daily - if you need clean towels you have to take the dirty ones to the front desk. Decent kitchenette but never enough dish soap - the front desk gives […] out small packets on an as-needed basis. Restroom is clean and functional but water pressure in the shower is marginal at best. Read moreGenuine Hotels.com guest review
Response by Extended Stay America - South Bend - Mishawaka - North I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that the water pressure in your shower was not ideal. We are sorry for this issue, but are happy to read that we provided you with a comfortable room and convenient location. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Stay was friendly, Hotel was clean and in great condition. They had a few fixes going on at the time, but nothing that got in the way or made the stay unpleasant. Will definitely stay again!Genuine Hotels.com guest review
Response by Extended Stay America - South Bend - Mishawaka - North Mary - Thank you so much for posting a review of our property. I truly appreciate your comments regarding our staff and level of cleanliness throughout the hotel. We look forward to hosting you again in the future.
Close to everyone we want to see. When we come to town this is where we stay.Genuine Hotels.com guest review
This is a hassle-free place to stay. Everything was easy--check-in, check-out, use of the facilities. The bed was comfortable, and it was easy to control the room temp. It was very quiet, except for noise from the parking lot early in the morning. Try to get a room away from the parking area, although that will be difficult since the lot wraps around […] the building. Staff assistance is minimal--the person at the desk couldn't tell me how to turn off the flashing red light on my phone, so I threw a towel over it. Don't expect the decor and design to be anything but functional, but there was nothing offensive about it, either. I wouldn't recommend this place if you expect to be spending any significant amount of time in the room, simply because the atmosphere is bland and cheerless. But if you just want a place to crash, this is good value, and the location is strategic--plenty of restaurant chains on N. Main St., and you're not far from downtown Mishawaka, where there are better places to eat (particularly the Mishawaka Grille). Read moreGenuine Expedia guest review
The room had a Curry smellGenuine Hotels.com guest review
Rooms still smelled of smoke. But for the price and location, I was pleased with my stay.Genuine Hotels.com guest review
Room was not clean, and needed repairs, was surprised at condition. Staff very cordial. We were tired and stressed due to power outages in area and needed a warm place, so stayed despite conditionGenuine Expedia guest review
"A Descent Stay"
This hotel was descent and worth the money. There were a few minor irritations though: The hospitality and basic manners of the front desk staff was at times lacking. The front desk staff rarely acknowledged me. Only a few times did anyone say hello when I walked in the bldg. One front desk worker even continued typing away on her iPhone and completely […] ignored me. Apparently due to Indiana law smoking can occur only 20ft away from the building. However groups of people would congregate 10ft in front of the entrance and chat and smoke. This occurred nightly at 11pm and later. My room was near the entrance so I heard the chatter and smelled the smoke. At times I even had to walk through a cloud of nicotine to even enter the building. Suggestion: make a new smoking zone out back, not in the front of the building! And discourage large groups from having smoking conventions at midnight! The location was the best. It's within walking distance to a nice Starbucks and you can easily drive to restaurants and shops. The morning breakfast snacks were also appreciated. Read moreGenuine Hotels.com guest review
"OK place to stay for football weekends"
Stayed here for two football weekends.Genuine Expedia guest review
Response by Extended Stay America - South Bend - Mishawaka - North Thank you for taking the time to write a review of your stay. We appreciate you letting us know that the towels are rough, we will make some adjustments to our laundry to prevent this in the future. We are sorry for this issue, but are happy to read that we provided you with a comfortable stay and a friendly staff. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
I was disappointed to discover that the regular maintenance of the room (towels, beds) is an extra charge. there were lots of things I did not need (cooking facilities, fridge. There were no breakfast facilities, beside the room. this was not a good match for meGenuine Hotels.com guest review
"Change carpet & curtain"
Location and housekeeping were above average. I rented 2 rooms for my family to see a ND football game, 2 nights. These were obviously smoking rooms for some time - the smell was overpowering. If they change the carpets & curtains I'd go back, (we go to ND games 2 to 3x per year). Otherwise - no way. Staff was pleasant.Genuine Hotels.com guest review
Not impressed with the North location. Rented 3 rooms. One room smelled like smoke. Also during the middle of the night a hotel employee used a key and enter our room with another individual. When they saw people sleeping they immediately exited. The latch on the door was half missing and thus non functional.Genuine Hotels.com guest review
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