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"Wow is all I can say"Reviewed by Shaun of "Los angeles" on Feb 14, 2012
I was in Mexico city for a wedding and this hotel is probably one of the best I've ever stayed at. The rooms are amazing and the bathrooms have hammocks in them which is very relaxing. They don't have a pool but they have a relaxing pool which is like a big jacuzzi with beds in them and it only fits 3 people. The bar in the lobby is very nice and staff throughout hotel are extremely friendly and helpful. They speak English very well. I highly recommend this hotel.
Reviewed by a Hotels.com guest on Feb 14, 2012
This guest did not leave a comment.
"Great stay"Reviewed by a Hotels.com guest on Feb 14, 2012
Just a few blocks from a souvenir market. A couple blocks from the main historic square. English speaking staff and very courteous and helpful. Electricity (except for some lighting in hallways) went out in the morning, but it was apparently the whole region and came back on by 7am or so. Everything was excellent. This will be my new place to stay in mex city.
"Excelente hotel !"Reviewed by luis of "Miami" on Feb 12, 2012
Good service and nice installation.
"The Hotel Stanza in Mexico City"Reviewed by Jose Ramon of "Rio Rico, AZ" on Feb 9, 2012
My stay at the hotel was very enjoyable in that it was near the Colonia Condesa where I have relatives and friends. I also liked being in the Colonia Roma for the Old World feel; there are a series of bronze statues and trees in the middle of the broad and long Alvaro Obregon boulevard. My room was clean and comfortable, and it was a very good value for what I paid. I stayed at this hotel for five nights in February 2012 and I would recommend it to anyone who is on a tight budget and wants to get a good bang out of their buck. Bravo Hotels.Com!!!
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
This hotel has 458 spacious guest rooms and suites with amazing views. It has a fully equipped fitness center, an outdoor swimming lane pool, and an exclusive indoor pool. It also features massage rooms, jacuzzi and steam bath in our Spa, a state of the art business center.
At Hilton Mexico City Reforma you will enjoy an unforgettable stay.
Just few steps from the hotel you can find the Fine Arts Palace where you can enjoy the famous Folk Ballet of Amalia Hernandez, also behind the hotel is the Metropolitan theater where you can see a lot of different cultural events such as concerts and theater plays
Recreation facilities at Hilton Mexico City Reforma are located on the sixth floor. Amenities include a fitness center with cardio equipment and free weights, an indoor pool, an outdoor lap pool, and a tennis court (reservations required). The spa houses a spa tub with both sauna and steam rooms (surcharges).Alameda Park, across the street from the hotel, features walking and jogging paths that wind through its landscaped grounds.The recreational activities listed below are available either on site or near the hotel in the Mexico City area; fees may apply.
The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Excellent hotel with great views."
This was our first visit to Mexico City and the hotel was an excellent choice, making us feel right at home. The location is convenient for many of the sites and is not far from some wonderful neighborhoods. My only complaint would be the hours of the fitness center, which is excellent, but was only open until 5 pm on the weekends and not late enough […] during the week. For a hotel like this it should be 24 hours. Read more
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"TRULY WONDERFUL STAY"
The conceige personnel were Fantastic. I accidently left my suit bag in my car at the airport. When I arrived at the hotel the conceige walked me to a men´s clothing store and assisted me in selecting a suit... and getting it altered while I waited...WOW!!! I accidentially left a 500 peso bill on the table while having breakfast in the Terrace Restaurant […] only to have it returned to me in my room..DOUBLE WOW!! Everythng about I could say about the staff at this hotel would not do it justice.... This is a wonderful hotel...go!!! Read more
"Hilton, Mexico City"
I USUALLY TRAVEL FOR BUSINESS TO MEXICO CITY, AT LEAST HALF A DOZEN TIMES A YEAR AND THIS IS BY FAR THE CLEANEST, FRIENDLIEST HOTEL I HAVE STAYED AT.
This guest did not leave a comment.
Good place to star, either for business or pleasure; the room and the food at restaurant was excellent!. I definately recomend it; About the price I think Hotels.com may offer a better rate for this hotel in comparison with the rate offered directly in the same hotel, which is the same.
"Hilton Reforma - CentroHistorico"
Stayed in a Delux King room and was very pleased with it. Three house restaurants, one of which has mexican traditional and gourmet faire. Another, DON, has an excellent breakfast buffet. Walking distance to many museums, sites and downtown shopping. Easy taxi ride to Zona Rosa and Polanco areas which are off Reforma.
"Juarez"
The hotel is excellent !1
This guest did not leave a comment.
"Hotels.com"
I booked breakfast included and when I printed my voucher off the confirmation screen it deleted breakfast included and this became an issue at the hotel and they would not offer it until I produced the confirmation. There is a flaw in Hotel.com systems which confirms by email what you bought, but eliminates the extra services such as breakfast when […] you print the voucher. Plus the telephone number for hotels.com on the voucher from Mexico are useless. So I wasted four hours trying to solve this problem with no help from anyone. The hotel bath tub had hair in it. The room did not have a remote for the TV and so time waiting and time fixing. Who pays for that? We did have a lovely dinner at the hotel in the resturant Vino. It was A+++++ Read more
Excellent hotel and location. Very friendly people.
Very nice sundeck terrace with trees and shrubs planted in very large pots with garden design , and a lap pool besides an indoor pool. Very large deluxe rooms and view on the corner stack facing the Alameda and Bellas Artes Theater.
"Hilton Mexico City Reforma"
Good location, great restaurants, good clean room
This guest did not leave a comment.
"my experience"
This hotel had excellent service. If something goes wrong they will repond for their mistake. I felt very pleased with the employees. I would definetly recommend this hotel to everyone I know.
"Great place!"
Clean, well run, well equipped with internet, lots of plugs in all the right places if you're a biz traveller. Highly recommend it.
Great taco stand around the corner. Clean and awesome tacos!
Perfect location.
"Hilton Reforma, Mexico City Mexico"
This was the best hotel I have stayed at in the last 10 years. Impecable service, accomodations, excellent location. Absolutely nothing negative to say.
"Hilton Mexico City Reforma"
This is a beautiful hotel, with an excellent location. The staff is efficient, helpful and friendly. The food in the restaurant in the lobby is exceptionally good, as is the service and ambiance.
This guest did not leave a comment.
"Great stay with my family"
Enjoyed four nights in this hotel. Great location near Palacio de Bellas Artes and in the historic downtown area. The concierge staff was very helpful as we planned our daily outings, rooms were nice, clean, and spacious. Staff were friendly and brought us a roll away bed so the kids could sleep sepearately. Would definitely stay here again and recommend […] it travelers. Read more
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"Good eating!"
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"Sheraton Historico now known as Hilton"
This is the second time I've stayed at this hotel. It is just blocks from the Zocolo and Templo Mayor. The greatest Street Tacos and Tortas are just outside the hotel. Everything is close by and you don't need a car. If need be, hire a taxi from the hotel and the rates are reasonable and the taxi drivers are quasi tour guides. This hotel recently changed […] from Sheraton to Hilton. I will stay at this hotel again. The view from the 25th floor was awesome. Read more
"Outstanding"
Highly reccomend, excellent hotel, Hilton bought hotel while I was staying there seamless transition, Awesome Service, very clean!!
This guest did not leave a comment.
"Mexico City Hilton Reforma -close to the Alameda"
We thoroughly enjoyed our stay at The Hilton Reforma. The rooms were very comfortable, clean. It is a 5 star accommodation. The Hotel was well located near the Alameda Park and walking distance to the Zocalo. The staff were very friendly and the concierge was always very willing to help with our questions. We would definitely stay there again.
"Brilliant"
I am an architect - I'd like to think a good judge of hotels (having designed a few). This hotel is very sophisticated, elegant with a great roof deck/pool area. My wife and I had an outstanding room - room service was exceptional. Overall, it was a great way to start our vacation in MC. The only draw back is the fronting street is busy and a little […] scruffy, but hey- it is Mexico City. The room was clean, large, and well appointed. I have stayed in other '5*' hotels in the city, and this was way ahead. For what I paid, it was an outstanding if not rediculously good value. Read more
"Hotel que cobra lo que otros nó"
Que bárbaros, cobran estacionamiento, internet, etc. lo que sí reconozco es la atención del personal, mis respetos, excelente!
This guest did not leave a comment.
"Buenos restaurantes"
mi esposa y mis hijos estuvieron encantados con la variedad y calidad de los restaurantes (de hecho cuando me platicaban sobre lo que habian comido se me abrio el apetito...)
This guest did not leave a comment.
"good location. Not usual Hilton!"
This guest did not leave a comment.
"Hilton reforma Excelente opción"
Este hotel te brinda lo mejor de dos mundos La modernidad de un hotel siglo 21 con la cercanía del centro histórico de la cd de Mex Servicio de gran calidad
"Lo mejor, el servicio"
Ademas de la amplitud de las habitaciones, lo mejor es la amabilidad del servicio y disponibilidad para solucionar cualquier problema
"EXCELENTE!!!!"
Excelente localização, comodidade e custo benefício.
"Hotel Hilton reforma cd de México"
Me parece que debería estar incluido en el precio el servicio de WiFi y la cuota de estacionamiento. En el caso del primero, me parece excesivo el cobro por un servicio que en el 99% de los sitios ya está incluido y que actualmente ya es parte de la vida diaria. Otra área de oportunidad del hotel es la falta de limpieza de lugares comunes, como lamparas […] llenas de polvo, paredes, etc, eso también debe estar limpio, no sólo las camas... Read more
"Hilton- um bom hotel e bem localizado"
Adoramos o hotel, o único ponto negativo é o fato de um hotel deste porte não disponibilizar internet gratuita a seus hóspedes. E o preço ainda é um absurdo, o que não dá para entender. Esta é a nossa única crítica.
This guest did not leave a comment.
"mala atención"
Al llegar la señorita de la recepción fue poco amable, quería que le entregara una copia de mi reservación cuando en ningún momento en el mail de confirmación dice, se lo tuve que reenviar y de muy mala gana me atendió.
"merkezde, şık, manzara güzel"
herşey güzel ancak odalarda wireless olmaması hiç yakışmamış bu konforda odadan internetini kullanamamak çok sinir bozucu.
"excelente ubicacion"
el hotel cuenta con excelente ubicación cerca de bellas artes, del zocalo y otros lugares de interes.
"Hotel liegt in der Nähe des historischen Zentrums"
Hotel liegt an wichtiger Hauptverkehrsstrasse- - gute Fensterabdichtung-- leise. Gut zu Fuss zu erreichen das historische Zentrum mit sehenswerten Gebäuden. Restaurants im Hotel schliessen allerdings derzeit ab 18 Uhr; Bar ist okay, Gute Restautrants und Shoppingmöglichkeiten in der Nähe.
"hilton reforma mexico"
Tres bon accueil, hotel tres agreable et confortable, et personnel chaleureux.
"One Week"
Good hotel, however it has some flaws... Anyway it is a good deal in terms of quality vs price.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews