Made a reservation at another hotel. The hotel was dirty and had bugs. We booked another hotel on-line. When we got to the other hotel, they did not have our reservation and did not have any rooms left. After about 1/2 hour on the phone, we got the reservation at your hotel. We were very tired and aggrivated, but very happy with your hotel and the […] staff. Read moreGenuine Expedia guest review
"The hotel is great and in an excellent location."
We had a good stay. The beds are very comfortable and I liked the amenities such as the microwave and fridge. The TV channels are also up to date and had a variety of channels to choose from.Genuine Expedia guest review
"Overall a good hotel if a bit pricey"
Gotta love the cookies! Look, its a great hotel and its clean and looks great. Its right by sawgrass vs the beach and caters mostly to business travelers it seems. My only point of contention is that its a bit pricey for what they offer. The pool is decent but nothing amazing and its not like there are in-room spa hot tubs or anything so out of the […] ordinary compared to a place 2/3 the price. I'll still end up staying with them again though so obviously its not a bad deal. Read moreGenuine Expedia guest review
Excellent staff. I am partially disabled & they cared for my needs. It was my birthday & the staff brought me surprise treats! I did wish the bed was a little lower( was a comfy bed) .valet parking for disabled. One morning 8am to 11am the Fire Marshall was there testing alarms.I & my sister slept late that am & ot only the noise, the room had flashing […] lights in it. We were warned about it, but I did not think it would be that bad. Thank you Alonso, Eli, Gustavo, Nadia, & Solomon. Read moreGenuine Hotels.com guest review
"your best option for shopping in Florida"
Location, location...comfort, helpful staff, beautiful entrance and lobby, cozy romos,,free wifi, no problem at allGenuine Expedia guest review
Great hotel! Stayed overnight for a concert at BB&T. Shuttle took us there an back (saved us $30 parking!!)Genuine Expedia guest review
We chose this hotel because it was the closest to the BB&T Center for a concert we attended this past weekend. The staff was very friendly. Free transportation to the concert which was very convenient and fast. Our room was great and clean. Spacious bathroom. Very comfortable bed!! We even asked for a late check out so we can have extra snuggle time […] in the comfy bed while watching T.V. Will definitely plan to stay here again!! :) Read moreGenuine Expedia guest review
The hotel was convenient to the Panthers' stadium. They supplied us with a shuttle that took us and picked us up from the hockey game. Very convenient. Great pool too.Genuine Expedia guest review
"What an improvement!!"
Last time I stayed at this hotel, couple of years ago, it had a different brand name and it was crummy. New brand management did very well to improve this hotel which has an excellent location.Genuine Expedia guest review
"Pleasant hotel, warm staff"
We had a short stay (2 nights only) but had a very pleasant experience at the Double Tree hotel by Hilton on Sunrise Boulevard in Fort Lauderdale. This was our fourth time staying at that hote. The check-in process was smooth, quick and welcoming Although the regular check-in time is 4:00p.m., the check-in agent (Karin) was gracious enough to allow […] us to check in earlier on this occasion. Read moreGenuine Expedia guest review
It was greatGenuine Hotels.com guest review
The only thing I would complain about was the wifi in the hotel room. I was unable to use my iPad during my stay as the wifi was not strong enoughGenuine Expedia guest review
"close to sawgrass mills mall"
The hotel and the room was clean and comfortable. The staff were very friendly. The hotel has a shuttle that drops and picks you up on demand, however on 2 separate occasions I had to call the hotel twice as the shuttle was delayed in collecting me however the drivers were very apologetic.Genuine Hotels.com guest review
"Exellent Hotel and Service."
Recommended.Congratulations to the personnel. Rooms are comfortable, clean and neat.Genuine Expedia guest review
"clean and comfortable"
we had a great experience as for as comfort and security was concerned ,also staff were excellentGenuine Expedia guest review
"Nice Hotel near Miami"
Very pleased with the Hotel. The parking deck is excellent and the hotel staff was pleasing. The room was very clean.Genuine Expedia guest review
"Nice Hotel great for Shopping"
Very relaxing. I had a great time close to the mall lots of stores to shop!! I will be returning hotel was clean and has a nice view.Genuine Expedia guest review
There was a water pump that went off every 60 seconds. So could not sleep. The drapes did shut all the way so the parking lot lights signed threw the windows we would never stay here again.Genuine Expedia guest review
"Very convenient for mall"
This was our second time at this hotel. Its right next to the mall and their shuttle system was excellent. We didnt have to wait more than five minutes for pickups and drop offs.Genuine Expedia guest review
"Nice hotel next to Sawgrass Mall"
Great service, friendly staff with a sense of priority to details.Genuine Expedia guest review
"Nice and good hotel"
Friendly crew and not far from Sawgrass Mall. Next time when I want to shop in the mall I will book in this hotel again.Genuine Expedia guest review
Great hotel. Only problem was our non-smoking room smelled like cigarette smoke.Genuine Hotels.com guest review
"Very nice hotel to stay."
Our experience at Double Tree was fabulous. But, hotel did not keep details of Restaurant, what's available to room occupants.Genuine Expedia guest review
Good place to stay, recommended. Not expensive. Good deal.Genuine Expedia guest review
"Nice hotel close to shopping areas"
Pleasant and hassle free. Courteous drivers and efficient shuttle service to shopping areas.Genuine Expedia guest review
"Perfect location for shopping at Sawgrass Mills Ma"
The hotel staff were very friendly, helpful in every respect and the location to the mall was wonderful. They also have a shuttle bus that will take you there at any time and collect you at any time when you call them on the number they provide you with. If I go shopping at Sawgrass Mills Mall again I will definitely use this hotel.Genuine Hotels.com guest review
generally great experienceGenuine Hotels.com guest review
"Well located, comfortable and great price"
The staff is the best of this hotel. They worth the stay. Everything was very fine. The only issue there was a used glass and a cookie below one bed when we arrived. That is why it is not an straight 5.Genuine Expedia guest review
"Nice hotel close to shopping mall"
Felt very welcome with warm cookies. Great service, nice location if you like to shop. A small thing was that we could here some noise in the other rooms, not great when you are sleeping. The room is very clean, in good shape and comfortable! Would stay again.Genuine Expedia guest review
Nice hotel. Room was very comforting. The bed was extremely comfortable I did not want to get up. The cleanliness of the room was superb. Housekeeping did an excellent job. The only downfall was the noise level. It appeared to be some banging that became annoying while trying to catch a nap. Not too sound proof but atleast it did last forever or the […] entire stay. The location is great. I would highly recommend this hotel. Oh how can I forget the delicious warm cookies provide by the front desk. Overall I wish I could take the cookies & comforting mattress with me. Read moreGenuine Expedia guest review
"Clean, fun, great area"
This had a great clean room. The view left some to be desired, but overall, the location was great. Don't forget to get your cookies on the way in!Genuine Hotels.com guest review
We wanted a location that was close to the BBT center since the purpose of our trip was for a concert. The fact that it is in the heart of a shopping district was an added plus. We arrived early Saturday and Denise was extremely courteous and friendly, she took excellent care of us! The warm cookies were there to greet us when we arrived and for whenever […] we had a craving for something sweet. Not sure if this was a good thing for me as I'm sure I've gained a few as a result of them! When we checked into our room I was impressed that Denise called to see if everything was satisfactory,which it was. We left our room onboard the hotel's free shuttle (which is made available for whenever you need it) as it was time to do some major shopping! On the night of the concert, again the shuttle was available and even extended its service beyond the 11pm cut off point. The drivers were all very courteous especially Charlie! Thanks guys! Will definitely visit again! Read moreGenuine Expedia guest review
The shuttle service offered was very convenient and was the major reason for choosing this hotelGenuine Hotels.com guest review
My stay here was great no complains.....Will be returning again.Genuine Hotels.com guest review
"Not horrible for the price"
Close to the mall and the BB&T Center. The hotel was older and seemed like it could have used some updating. The carpet was damp so I made sure to keep shoes on at all times. The drapes didn't shut all the way so sleeping in was out of the question---which is not a good thing after staying out until 3am. The staff was friendly but I would not say they […] went out of their way. Read moreGenuine Expedia guest review
"Perfect spot for event at BB&T Center"
The staff was friendly, and the hotel was very clean, but there should've been more amenities offered for the price. Overall it was a nice stay,though.Genuine Hotels.com guest review
Fantastic !!!! Nothing but the best to say about my stay !!! Everything was and is 100% I will be staying here again , the next time I'm in south Florida..Genuine Hotels.com guest review
"Lousy housekeeping in room 319"
The room had not been vacuumed or dusted and I'm not sure they cleaned the bathroom. They changed the towels and soaps but whoever takes care of this room needs to get a cleaning lesson. There were things on the floor that we had to pick up. I'd never stay at the Sunrise, FL Doubletree again.Genuine Expedia guest review
This Doubletree is worth every penny for a stay near Saw Grass Mills shopping! The staff is outstanding and the rooms are clean and fresh. The location is perfect for the Saw Grass Mills area!Genuine Hotels.com guest review
"Nice hotel close to Sawgrass Mills Mall."
Clean, quiet hotel with very comfortable beds. Near Sam's, lot of restaurants and stores. Small parking.Genuine Expedia guest review
I believe for the price, it's well worth it! the staff assisted 24/7, the shuttle drivers were polite and fun... I would definitely go back again! Food, shopping and transportation were all convenient.Genuine Expedia guest review
Great Hotel with Wonderful Staff. The shuttle is not available for airport pickup/drop off. But the shuttle will take you within 3 miles of the hotel. The staff was courteous and very helpful. The rooms are clean and very accomodating. The hotel is located across from Sawgrass Mall and TGI Fridays is on the parking lot. Overall this is a great hote […] l! Read moreGenuine Hotels.com guest review
"Great Hotel close to food and shopping"
Check-in was quick. Bedroom was clean. If you're looking for a view, then perhaps this may not be the one for you. But if you're looking for a quiet, clean, and comfortable place to stay, this is your place. The staff was cordial and efficient. I'll be ordering some of those cookies from check-in.Genuine Expedia guest review
"Great hotel, great staff"
Extremely pleased with hotel and location, across the street from the Sawgrass Mill. The staff is extremely friendly and helpful.Genuine Hotels.com guest review
goodGenuine Hotels.com guest review
"Great stay and perfect location"
Great location, clean room, friendly staff. Is convenient for shoppers at Sawgrass Mall. They have a shuttle that takes you to and from the mall.Genuine Expedia guest review
Actually, we had no problem, but were upset because..... my son and his wife stayed in the hotel also and after Fort Lauderdale we went to miami and when they unpacked realized they had left a bag with some jewelry....they immediately contacted the hotel and were not treated accordingly....they were told the maid was off that day and they could not […] be certain of what had happened so my son drove back to fort lauderdale to talk to the housekeeper and she was NOT at all helpful or nice to him, so we were very disappointed with the hote...... Read moreGenuine Expedia guest review
Great location easy access to shopping and diningGenuine Hotels.com guest review
"Excellent Customer Service"
We booked this hotel to attend a concert at the BB&T Center. From our arrival staff was friendly and informed of the services provided by the hotel. They arranged for a special shuttle to and from concert, great service.Genuine Hotels.com guest review
"Sawgrass Mills & BB&T Center"
Everything was great & within walking distance to Sawgrass Mills. The only thing that I didn't like is the water pressure in the shower, it was extremely low.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )