"Location, location, location"
The rooms need refurbishing. The king sized beds are olympic queen sized. The bathtub at our room clogged so we had to change rooms. The staff is very efficient.Genuine Hotels.com guest review
"Great location for shopping at the Mall"
Spent a few days at the hotel on a shopping trip at Sawgrass Mills Mall. Great location and the Shuttle service was excellent. Would definitely stay here again. The front desk staff could be a little more friendly.Genuine Expedia guest review
Bedrooms don't have black out curtains. Prepare for relentless sun in your eyes first thing in the morning. The place feels like a manufactured, cookie cut hotel. Tornadoes canceled my flight. The Airline was helpful, even the rental car agency was helpful. These people just kicked me out. They weren't even full. I had to find another hotel to sleep […] another night. Only memory I can't shake of this place is the desk manager's fake expression of apology before wishing me a safe trip. Read moreGenuine Hotels.com guest review
"nice enough close to BB&T, Sawgrass Mall"
stayed overnight for a concert at BB&T center.. great hotel staff, conveinent shuttle took us all over. elevator weird system. Nice, clean modern roomsGenuine Expedia guest review
Excellent. Easy in and out, plenty of parching in a parking garage.Genuine Expedia guest review
Desk personnel very good and friendly. Carpets in hallway desperately need cleaning. My 3 day stay dirty glass in hallway outside my room,never removedGenuine Hotels.com guest review
Room wasn't ready for us when we went to check in. Was told not sure when it would be either. I left my name and email address for them to contact me when it was, 2 hours later, we still haven't heard from them so I drove back to hotel to see if we could check in. The attendant working acted like it wasn't a big deal we weren't notified. ( we had somewhere […] to be and needed to get ready) finally we checked in, room was decent however the bathroom reeked of urine. I most likely will not be staying here again. Read moreGenuine Hotels.com guest review
We stayed here four nights, visiting family who lives nearby. Hotel's very nice and staff's courteous.Genuine Expedia guest review
"fint hotell, 10 min gange fra saw grass mall"
flott hotell. minus mnagler balkong. 10 min gang til kjøpesenter som har det meste. går shuttle til kjøpesenter. hyggelig betjening. fikk utsette utsjekk pga sent fly hjem. Greit å ha bil om man skal besøke everglade nasjonalpark som er 15 min unna med bil.Genuine Hotels.com guest review
"Nice hotel and well positioned."
Nice comfortable experience. Well positioned to a Walmart, Saw Grass Mill Mall, Ross, Home Depot and lots more.Genuine Expedia guest review
"Nice Hotel located in front of Sawgrass mills Mall"
Nice hotel. Comfortable rooms. Good staff. Most convenient if you want to do shopping in Sawgrass mills mall.Genuine Expedia guest review
"Nice hotel close to shopping"
I love this hotel I always stay here when I travel to Fort Lauderdale the staff are friendly and rooms are really nice.Genuine Expedia guest review
"Great hotel to watch Panthers Hockey."
This hotel is very close to the BB&T center. Great location if you have hockey tickets. They offer a free hotel shuttle to the Sawgrass Mills Mall and the BB&T center is across the street from the drop off point. The warm cookies are the BEST!!Genuine Expedia guest review
"Close to sawgrass mall"
We enjoyed our stay here, We felt that the food choices within the hotel were a bit limited (room services menu was the exact menu from the restaurant downstairs) but TGI Fridays at the end of the driveway which we enjoyed, & plenty across the street @ the mall. The front desk staff were incredibly helpful; we arrived off an early flight and although […] there wasn't a room available when we arrived they ensured as soon as one became available we were in there. We had a slight miscommunication with the shuttle service on our last day, and the front desk staff were very helpful in resolving the issue, which was a minor issue anyway. it is a bit of a drive to south beach, but not unbearable; just an hour or so, I only have a couple of negatives to note, I wouldn't stay again simply for the shower head/shower pressure!! It wouldn't be a deal breaker for most people, but the one thing I need is a decent shower and this one wasn't great, you have to turn around in it a few times just to be completely wet. sounds petty, it is, because the rest of the hotel and our stay was very enjoyable, if they changed them id go back! disappointed in communication I forgot our booster, and contacted them by email to ask if it was kept aside, the front desk promptly replied to say they forwarded it to their housekeeping dept, who would be in touch... well they haven't, still waiting!!! :( aside from that , and the shower issue, it was a great place to stay and I would recommend it Read moreGenuine Hotels.com guest review
"Friendly and serviceminded staff"
On arrival, fairly late, we wanted two rooms close to eachother. Even though this took some time to arrange, we were well informed thorughout the process by the desk staff. There's no trouble finding parking spaces, as there's a parking building accross the street of the hotel. The location of the hotel is good, walking distance to Sawgrass Mills mall […] (you got to have swift feet when crossing the heavily trafficked main street though). TGIF is just a few minutes away. Read moreGenuine Hotels.com guest review
Restaurants and shopping within walking distance which was great. The restaurant located inside Double tree we found to be a little expensive, we had the breakfast buffet which was good considering. The only recommendation I would make is that the front desk should be a more knowledgeable about different services that are offered in the area. I will […] give you the scenario of what occurred: My best friend asked the lady at the front desk (I will not use her name) if she knew of any nail salon in the area and she replied "No, I do not know of any and I do not get my nails done so, I wouldnt know." So, you already know where I am going with this; even if she didnt get her nails done, what she should have said was "Let me search the internet for you to better assist you." I'm just saying. Overall, our stay was quite enjoyable would stay again. (Another suggestion I had also was do you think you could have just regular chocolate chip cookies for those that might be allergic to nuts, I'm sure you would get a positive response to this, You have my vote!!) Read moreGenuine Expedia guest review
"Nice stay at the Doubletree"
We have stayed at the Double Tree several times when attending concerts at the BB&T center. The hotel is in excellent shape and the hotel staff are very friendly and attentive. The free shuttle to and from the concerts is also a big plus. It is right across the street from the SawGrass Mills mall.Genuine Hotels.com guest review
"Hotel is Slipping in Service"
I have stayed a few times at this hotel for convenience. Usually a nice stay. This time the room was not clean when I got there. No coffee for the room coffee maker- had to ask for thatl.Then we noticed we did not have wash cloths and hand towels- had to ask for towels as well and to have the room cleaned because it was apparent it had not been done. […] The next morning after the maids had been there they did not even bother to give us clean water glasses- just rinsed them out and put them back. I knew because my lipstick was still on the rim of the glass. All that even after I left a tip for the maid- ugh!! Do not plan to stay there again. Read moreGenuine Hotels.com guest review
"Over Night Stay for Concert at the BBT"
The hotel was nice and clean. The shuttle service was very accommodating and ran very frequently to get all the guests to the concert and home. The food in the bar could of have been better but the price was good.Genuine Hotels.com guest review
"Overpriced in my opinion"
It was nice and it was clean. Checked in and went to room. Was getting ready for dinner in the bathroom and the door opened and people walked in. That didn't make me too comfortable. Called down to the desk, said that whoever checked me in didn't check me in, so the room I was assigned to appeared empty which is how the other people got in. Gave them […] correct information and I still don't believe it was done correctly because the bill I received doesn't appear to be correct. Really and truly, $231 for a hotel room for less than 24 hours, in my opinion, was expensive. The best part was the shuttle for the JT concert...drop off and pick up. Idk if I'd stay here again. I'd probably find something in the area that isn't a Holiday Inn or LaQuinta and do the extra few minutes drive. Read moreGenuine Expedia guest review
"Nice hotel convenient location"
The room was clean and comfortable. The hotel overall is nice and contemporary in decor. It has been added to my list of hotels to say in when traveling to Fort Lauderdale. Very convenient locatation. Warm chocolate chip cookie are a very nice touch too.Genuine Expedia guest review
It was ok. Price a little high for this hotel overall. Plenty of other suites are better and much cheaperGenuine Hotels.com guest review
"Solid Choice for Business Trip"
Attentive front desk and well maintained facility convenient to Sawgrass commercial park.Genuine Hotels.com guest review
"Close to beaches and shopping"
Very good hotel with a super breakfest and nice restaurant. We booked a room at the top for a real quiet area. Close to shopping and things we wanted to do for three days. Only 23 minutes from the airport and car return.Genuine Expedia guest review
"Expected better since its close to the Mall"
Lights out, no siren, for about 2-3 hrs, had to ask the front desk. I had my 96 yr old mom. Not good.Genuine Expedia guest review
Hotel was great and the staff was very friendly. One of the elevators kept breaking down but there were two others so it wasn't that bad.Genuine Hotels.com guest review
"Walk to Sawgrass Mall"
My wife and I stayed at this hotel and it was wonderful. We were able to walk to sawgrass mall and no need to have a car. Plenty of restaurants and movie theatre. Again able to save the expense of car rental and walk everywhere!Genuine Hotels.com guest review
"usually a good hotel but not this time."
the room had not bathtub, and has a srange smell . I´ve been at this hotel before but this time was terribleGenuine Expedia guest review
"great for shopping and eating"
All in all we had a great time thanks to most of the staff! I do wish that the beach was closer!Genuine Hotels.com guest review
Great Property, Well maintained and managed. Restaurant pricing a little high.Genuine Hotels.com guest review
The room was small...I don't know the raise the price on this hotel...I use to come faithfully and for them to raise to raise I will stay somewhere else for same price better room sizeGenuine Hotels.com guest review
"Great service and attention"
Service from the staff was superb. Will stay here again.Genuine Expedia guest review
"great hotel, great serviec"
I rarely rate a hotel a 5 but this hotel has it all. Shuttle bus with great friendly drivers. Perfect to BB&T center. Full gym with weights and pool. Restaurant with good enough food. And FRONT DESK STAFF was awesome!!!!!!Genuine Hotels.com guest review
"Clean hotel near BB&T center"
Everything was great except for the rank smell of rotting roast beef outside the elevator and lobby leading to my room. It literally stayed there for the 2 days I was there. Everything else was okay. Disappointed that when I checked in, I was standing in water by the check in counter. When I alerted the staff member checking me in that it's wet and […] slippery where I was standing, he didn't really apologize. Just yelled for someone to come clean it up. The breakfast was delicious but expensive. I didn't get a cookie at check in like I did at the other doubletree I stayed in in downtown Miami. Read moreGenuine Expedia guest review
"Perfect hotel near to mall"
All of the staff were great. All of the front desk staff went out of their way to make me comfortable. The hotel shuttle is fantastic and takes you back and forth from the mall and anywhere else within a 1-3 mile radius. The shuttle bus is one of the reasons I stay at this hotel once virtually every year. The rooms are always comfortable. The hotel […] is opposite Sawgrass Mall and that is the primary reason for choosing this hotel. There is a restaurant on property if you don't feel like eating outside the hotel and that is a great plus. In addition, the restaurant "Friday's" is within one to two minutes walking distance from the hotel. Sam's Club is also nearby although I don't normally go there. If you want to go and enjoy Sawgrass Mall and the attractions nearby and not have the hassle of driving, this is the hotel for you. This particular Double Tree does not provide shuttle service from the airport but you can use the "Go Shuttle" which costs approx. $22.00 from the airport to the hotel (shared shuttle) or $40.00 if you want to ride by yourself. Read moreGenuine Expedia guest review
"Great staff makes a hotel"
First room was a suite near a/c and elevators and the only one left so I said I just needed somewhere quiet. I was moved to a double but given 2 breakfast coupons for each day. Very nice front desk, sales and key people in the restaurants… I will stay here again.Genuine Hotels.com guest review
Made a reservation at another hotel. The hotel was dirty and had bugs. We booked another hotel on-line. When we got to the other hotel, they did not have our reservation and did not have any rooms left. After about 1/2 hour on the phone, we got the reservation at your hotel. We were very tired and aggrivated, but very happy with your hotel and the […] staff. Read moreGenuine Expedia guest review
"The hotel is great and in an excellent location."
We had a good stay. The beds are very comfortable and I liked the amenities such as the microwave and fridge. The TV channels are also up to date and had a variety of channels to choose from.Genuine Expedia guest review
"Overall a good hotel if a bit pricey"
Gotta love the cookies! Look, its a great hotel and its clean and looks great. Its right by sawgrass vs the beach and caters mostly to business travelers it seems. My only point of contention is that its a bit pricey for what they offer. The pool is decent but nothing amazing and its not like there are in-room spa hot tubs or anything so out of the […] ordinary compared to a place 2/3 the price. I'll still end up staying with them again though so obviously its not a bad deal. Read moreGenuine Expedia guest review
Excellent staff. I am partially disabled & they cared for my needs. It was my birthday & the staff brought me surprise treats! I did wish the bed was a little lower( was a comfy bed) .valet parking for disabled. One morning 8am to 11am the Fire Marshall was there testing alarms.I & my sister slept late that am & ot only the noise, the room had flashing […] lights in it. We were warned about it, but I did not think it would be that bad. Thank you Alonso, Eli, Gustavo, Nadia, & Solomon. Read moreGenuine Hotels.com guest review
"your best option for shopping in Florida"
Location, location...comfort, helpful staff, beautiful entrance and lobby, cozy romos,,free wifi, no problem at allGenuine Expedia guest review
Great hotel! Stayed overnight for a concert at BB&T. Shuttle took us there an back (saved us $30 parking!!)Genuine Expedia guest review
We chose this hotel because it was the closest to the BB&T Center for a concert we attended this past weekend. The staff was very friendly. Free transportation to the concert which was very convenient and fast. Our room was great and clean. Spacious bathroom. Very comfortable bed!! We even asked for a late check out so we can have extra snuggle time […] in the comfy bed while watching T.V. Will definitely plan to stay here again!! :) Read moreGenuine Expedia guest review
The hotel was convenient to the Panthers' stadium. They supplied us with a shuttle that took us and picked us up from the hockey game. Very convenient. Great pool too.Genuine Expedia guest review
"What an improvement!!"
Last time I stayed at this hotel, couple of years ago, it had a different brand name and it was crummy. New brand management did very well to improve this hotel which has an excellent location.Genuine Expedia guest review
"Pleasant hotel, warm staff"
We had a short stay (2 nights only) but had a very pleasant experience at the Double Tree hotel by Hilton on Sunrise Boulevard in Fort Lauderdale. This was our fourth time staying at that hote. The check-in process was smooth, quick and welcoming Although the regular check-in time is 4:00p.m., the check-in agent (Karin) was gracious enough to allow […] us to check in earlier on this occasion. Read moreGenuine Expedia guest review
It was greatGenuine Hotels.com guest review
The only thing I would complain about was the wifi in the hotel room. I was unable to use my iPad during my stay as the wifi was not strong enoughGenuine Expedia guest review
"close to sawgrass mills mall"
The hotel and the room was clean and comfortable. The staff were very friendly. The hotel has a shuttle that drops and picks you up on demand, however on 2 separate occasions I had to call the hotel twice as the shuttle was delayed in collecting me however the drivers were very apologetic.Genuine Hotels.com guest review
"Exellent Hotel and Service."
Recommended.Congratulations to the personnel. Rooms are comfortable, clean and neat.Genuine Expedia guest review
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