The hotel it's self was ok it could have been a lot better. Really you get less than what you pay for...Genuine Hotels.com guest review
So it was ok. Rooms are not properly maintained and there are a lot of other places that you would pay a lot less for and still get the same kinda room.Genuine Hotels.com guest review
Stayed at your hotel before and this time I had a bad night, could not sleep this bed I was on, was horrible the blankets smelled so bad, so I went to my car at 2am and grabbed one of my own. After that I turned and tossed all night, my nite with super 8 was bad.Genuine Hotels.com guest review
"Housekeeping was great"
The housekeepers were wonderful women. Anything I needed they helped. The room was clean except the carpet made our feet and socks black. Breakfast was pretty sorry.Genuine Hotels.com guest review
Nice budget motel. Its an older facility, but overall its clean and its in a nice part of San Jose.Genuine Hotels.com guest review
The location is fine. It is about 10 min drive from the Winchester House of Mystery. We were passing through and need a place to stay. The hotel is not fancy, but decent. We had the misfortune of having some very loud and obnoxious people next to us.Genuine Hotels.com guest review
"Great for the money"
Not the greatest hotel but room was large, clean, quiet and a great value. Glad it was not hot as AC was a little anemic and breakfast not great but Bills Café just down the road for one of the best breakfast experiences around. Would definitely stay again.Genuine Hotels.com guest review
"Desperately needed a room fast"
Needed a room on short notice close to HP Pavillion. Got it & not much more. Room smelled awful; graffiti on the lamp fixture & a roll away that had sunflower seeds and prescription drugs in the bedding(!).Genuine Expedia guest review
We wanted to stay in Santa Cruz but everything was all booked up. This was the closest at the prize we could afford. We booked a smoking because that was all that was offered. When we got there, the man in the front desk asked and changed it for us. He knew we weren't smokers. He was kind of short but friendly at the same time. It looked like a nice […] neighborhood and lots near by. Walls were a bit thin, but we were tired. Read moreGenuine Hotels.com guest review
"Not a good choice"
The best feature was the pool. Rooms need renovating. Breakfast was a joke. They put out a box of pastries. Could've saved money by booking somewhere else and taking my kids to breakfast which is what I had to do anyway. The rooms are old. It's not a vacation motel but a motel for workersGenuine Hotels.com guest review
"Large rooms, good location"
Rooms are quite large and feature cross ventilation as well as refrigerators and microwave ovens. The service and amenities exceeded my expectations for a Super-8. This property has a very nice pool. Parking can be inconvenient when fully booked because of the adjacent nightclub. Furthermore, the nightclub is noisy, especially on weekends. Overall, […] a good value and comfortable room for the San Jose area. I would definitely stay here again. Read moreGenuine Hotels.com guest review
broken front door that wouldn't stay closed (that's really safe!) and a shower that wouldn't drain.Genuine Expedia guest review
Dirty room with used condoms present. Staff was very unpleasant like it was our fault the room was dirty upon arrival. The front desk clerk (night shift after 945p) argued with us and said there was no staff to clean the room and no manager to be reached. DISGUSTING!!! I knew we weren't staying at a Hilton but come on....! This stay turned my family […] off to the whole town of San Jose. We will never go back! Read moreGenuine Expedia guest review
"This place is a dump"
Other than convenient location there is nothing positive about this property.Genuine Expedia guest review
This place is not great but not bad either. The rooms were decent but i would not come back. the guy at the front desk was not interested in my concerns and was a real smart a**! I also think its way over pricedGenuine Hotels.com guest review
1. Coffeemaker is out of order 2. One lamp is out of order 3. Very noisy during my sleeping time( someone turned on music so loud, on Friday night, it lasted from evening till 4am in morning Saturday)Genuine Hotels.com guest review
"Not a great property but convenient location"
you get what you pay for. Motel quality room, minimal towels, thin walls. You could hear people outside as well as people in adjoining rooms.Genuine Expedia guest review
Good hotel at a good price. Can't go wrong. Nice location to HP Pavilion.Genuine Expedia guest review
RESTERANT NEEDS HELP!Genuine Hotels.com guest review
We have stayed at several super 8 motels but this one was not great. Our room had a smell the pool was not open an the restaurant in the motel was a lil mexican place. We love love love mexican food but that place was not good an very expensive w very small portions.Genuine Hotels.com guest review
"Would not recommend this mote"
I checked into this motel with the assumption that I could use the pool area to sit outside in the sun....but was told the pool was down for maintenance. That was very disappointing especially when they provided no other option for me to sit outdoors, so I sat in my room on a beautiful sunny day watching television! Strike one! The first night there, […] I was awakened in the early early morning hours by extremely loud noise and young children banging and yelling in the unit below. When reported to the front desk was told that the family had lost their home in a fire that night. I feel badly for that family, but does that make it ok for them to rudely awaken the other guests at the hotel? I checked out early and found another motel that was more respectful of the guests. Read moreGenuine Expedia guest review
This hotel was not clean what so ever. The person that checked us in was rude, not helpful what so ever, and just flat out mean. He didn't even explain to us where our room is. I felt like I had bugs crawling on me all night long. The bathroom was so gross I wouldn't even take a shower there.Genuine Hotels.com guest review
"bon jovi trip"
hotel was dirty, not kept up on outside, loud and smelled old.Genuine Expedia guest review
"Not worth your time."
One Channel, no internet, unsafe the door to the room looks like it was kicked in.Genuine Expedia guest review
The location was the best part of being at this hotel. It was in a cute part of town and it was very close to HP pavillion.Genuine Hotels.com guest review
"Well, it's a motel"
The only thing that can make a motel outstanding, in my eyes, is outstanding service. I've never had a clerk just walk away from the front desk and ignore the bell before, so... outstandingly unpleasant.Genuine Hotels.com guest review
Rooms are nice and big needs a lil updating.staff is friendly.Genuine Hotels.com guest review
Ok for just a overnight stay. Nothing close byGenuine Hotels.com guest review
Room smelled of cat urine. Had to move to a second room which required more discussion with staff than necessary.Genuine Hotels.com guest review
The bedroom was clean. The batnroom needs a good cleaning, especially the tile floor. We booked a 2 queen non smoking room. When we got there they had a 1 bed smoking room available. I have asthma so that was not going to work. The man behind the counter wasnt too friendly but said he would see what he could do. He got us what we originally paid for […] but on the 2nd. floor. Our 32 year year old Son has a physical disabity but at that point, tired, we did the best that we could and took the room. Read moreGenuine Hotels.com guest review
Thehotel served our purposeThe.manager at the front desk made our stay a memorable one.He was helpful overall we were satisfied with quality of service.was a good dealGenuine Hotels.com guest review
Lights kept goin on and off and jacuzzi was tiny. Very loud people next door.Genuine Hotels.com guest review
"not worth price."
Chip crubs on floor and dried up food on the table. Open condom wrappers in the sheets so you know that the sheets were not washed!!!Genuine Hotels.com guest review
breakfast was disappointing. not cleans the room enough. unfriendly racist and disability.Genuine Hotels.com guest review
"Very pleasant staff- good value"
Hotel isn't the newest or most extravagant, but the price is fair and you get a clean room/bed for a night. if that's all you need you'll be fine. Walls are thin so there's risk of an annoying noisy neighbor but that's a risk at the expensive places too. Staff is incredibly polite and has great service attitude.Genuine Hotels.com guest review
"Never be there again"
At the last night I could not sleep at all because of the TV in the next door was on and the sound is very loud even at 3am. I call the front desk many times until they told me they can not do anything except suggesting me to change room, and I had to take out all my stuff. So I have to pack all my stuff at 3:30am and move to another room. The next […] morning, I didn't receive any appologize from any one. Read moreGenuine Hotels.com guest review
"VERY Disappointing Hotel Experience"
The picture of the hotel room for the ordered price is showing a bright nice clean room with whirlpool. However, when we did arrive we got a very dark room, very, very bad smelling (smoking room "not ventilated for several weeks"), no whirlpool and the bed linen have not been ironed, but maybe just tumble dried?!?!? The actual appearance has nothing […] in common with the picture shown in the internet! I would not rate that room as value for money. Possibly even $ 50,- would be too much! Read moreGenuine Expedia guest review
The staff was very helpful and friendly. We did have an issue with loud partiers who were booked into the room next door. The motel was quite empty, so it would have been better to place a younger crowd away from our family with small children. We had a 10 hour flight the next morning, so called the front desk and they came immediately and took care […] of the problem. We appreciated that! However, the whole incident could have been avoided by placing them away from our room. We chose this motel for its convenient location near family we were visiting and would use it again. Read moreGenuine Expedia guest review
"price works for area"
walls are a little thin.neighbor thinks she is an opera star, clean rooms good quality for price.Genuine Hotels.com guest review
"Good place for what you pay"
Reasonable rate- room was larger than expected and had an extra vanity/sink area. Wireless internet worked well. Would stay there again.Genuine Hotels.com guest review
The hotel has walls made of paper. I didn't expect to be really impressed but hearing a conversation of two people in the room next to me was terrible. Location was good price was ok. The rooms are large but the hotel is in need of help.Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
"Do not stay at this hotel"
The room smelled like smoke, the bedding stuff looked and smelled dirty. The towels and bathroom looked dirty and extremely old. We could not sleep because the intense smoke smell was unbearable.We booked a non smoking room and we got a very smelly room. Bad breakfast. This price is very overpriced.Genuine Expedia guest review
The first word that came to mind when I drove up to the hotel was "sketchy". I admit that I showed up at 11:30pm, but the desk clerk would not let me into the lobby, and we had to conduct our transaction through one of those "bank window" things with the little metal tray to pass cards and paperwork back and forth. There is a white van in the parking […] lot that has been sitting there long enough that it has a flat tire. The room was clean, although it hasn't been recently updated. The shower was hot, and everything worked OK. As a decently adventurous male business traveler, the place got the job done. If I'd had my wife and kids with me, though, we'd have cancelled the reservation and found someplace else. Read moreGenuine Expedia guest review
It was close to the church we were attending. BUT in the entry way to the lobby we found a baggie of meth. Made us weary of the surrounding neighborhood and/or other hotel tennants.Genuine Hotels.com guest review
"Great Hotel for a family"
Nice stay. Kids can enjoy with swimming pool.. Free Breakfast available.Genuine Expedia guest review
Served my purposeGenuine Hotels.com guest review
"Clean, convenient, good value"
The room was clean and spacious enough, the hotel is located in a good neighborhood, with restaurants and shopping malls nearby. Free Internet access, microwave and refrigerator. A good place to stay if you need to do business in San Jose.Genuine Expedia guest review
The Refrigerator would buzz and wake me. I thought it was an alarm. People above me were very loud. They walked all night long and woke me up many times. I won't go there again.Genuine Expedia guest review
"Disappointing for cleanliness."
Hotel did not provide guest laundry. The bathroom floor was never mopped. It was never swept behind the bathroom door. Very noisy from people on upper floor, very noisy from restaurant attached to the hotel. Did not provide extra roll of paper for the bathroom. Tissues were so thin that they could not be used for general purposes. When you called […] the front desk for anything the phone would ring 9 or 10 times. When you went to the front desk the attendant was at his laptop and would not even look up until you asked for his attention. Read moreGenuine Expedia guest review
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