All hotels in Sao Paulo, Brazil
1 room, 2 adults
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R Martins Fontes 71 CentroSao PauloSP01050-000Brazil, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.3 / 5Excellent

Score breakdown (from 589 reviews)

  • Location
    Great location
  • Breakfast
    Tasty breakfast
  • Value for money
    Best value for money
  • Service
    Fantastic service
  • WiFi
    Regular internet service
  • Wellness Area
    Poor wellness & sports facilities
5.0 / 5Outstanding
"Very good hotel, nice decorated, excellent service"
Coming back to this hotel for business the 2nd time. Very good hotel, art deco decorated, excellent service and location. Will always prefer it in Sao Paulo. I usually not dissapointed from the Accor hotels network and Novotel is in the upper level of this net.
Genuine Expedia guest review
Other trip Jun 12, 2013
Amir
US
4.0 / 5Excellent
"Nice and clean"
Close to Congonhas airport. Good hotel for spending a night
Genuine Expedia guest review
Other trip May 13, 2013
Hernan
US

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Good, historic hotel in city centre"
The hotel seems popular with large groups, and was therefore very busy, especially at breakfast time. Breakfast was buffet style, but good. We took our dinner in the hotel restaurant a couple of times, and the food and service was excellent - and reasonably priced. The hotel is conveniently located for tourists, and with their low meter prices taxis are a convenient way of getting around.
Genuine Expedia guest review
Other trip Oct 25, 2015
Robin
CA
3.0 / 5Good
"Brazil not entirely safe"
we had heard that the lower floors were susceptible to noise to we had had requested for a higher floor and got the 18th floor which was not noisy the cleanliness was not top quality and in fact the last day they did not clean the room the staff overall were very helpful specifically francesca and guilherme the great part of the location was that it was central and a 24 hr cafe was next to the hotel
Genuine Hotels.com guest review
6 night romance trip Aug 11, 2015
ALOKE
IN
4.0 / 5Excellent
"Good choice in the center of S.P."
Nice rooms, friendly and helpful staff, fast wifi and a decent (but not outstanding) breakfast. Very happy with that especially when getting a deal well below the advertised rack rate. Location is at the same time great (walking distance to Metro, Republica etc., supermarkets and restaurants close by) as well as bad (sketchy at night) but that is hardly the hotel's fault, just the reality of Sao Paulo.
Genuine Hotels.com guest review
2 night trip Aug 12, 2015
Bernhard
AS
3.0 / 5Good
It was a nice 4 day stay at the hotel. The staff was helpful but my only concern was only the front desk staff speaks good English.
Genuine Hotels.com guest review
3 night trip with friends Jun 5, 2015
Alex
PH
4.0 / 5Excellent
"Recommend this one"
Very happy with the room and bed . Problem with hot water so they gave us an upgrade.
Genuine Hotels.com guest review
2 night romance trip May 10, 2015
Stephen
MX
3.0 / 5Good
"Room ok, gym poor"
Too short - but was deeply disappointed by the gym - poor equipment, zero ambience.
Genuine Hotels.com guest review
1 night business trip Apr 3, 2015
PRADEEP
IE
4.0 / 5Excellent
"Great stay downtown São Paulo"
Room was large and staff very friendly (and English speaking). Wifi mostly good and room was large and comfortable. My room faced the street, so it was noisy - that's the only small issue, the rest was great. I recommend and I would stay there again! The let me have late check-out 2pm instead of noon for free :)
Genuine Hotels.com guest review
2 night trip with friends May 1, 2015
Jimmy
CA
4.0 / 5Excellent
"Good hotel"
Hotel has a good location, rooms are comfortable but standard of cleanliness can be improved. Overall satisfied with my stay but the wow factor for a 5/5 was missing.
Genuine Hotels.com guest review
2 night trip Mar 19, 2015
Matti
GB
3.0 / 5Good
"Novotel needs to improve on bathroom cleanness"
My stay was lovely,but my shower glass doors were dirty and rather made it uncomfortable.I also found that tv channels were terrible as there was only 1 english speaking channel.
Genuine Hotels.com guest review
3 night business trip Jan 11, 2015
Louisa
ZA
4.0 / 5Excellent
"Great value for the price"
Convenient location, 5-minute walk from Praca Republica, the metro and the airport bus service. However the neighborhood can be a bit scary at night. Rooms were clean and spacious.
Genuine Hotels.com guest review
1 night trip with friends Jan 12, 2015
A Traveler
CA
4.0 / 5Excellent
"Sao paulo"
A nice place to stay,close to centre of town,but hey! Is there a centre,the city is huge!.The hotel is close to all facilities,getting around is easy and affordable even with cabs.Supprisingly there are few who speak english,considering they have just hosted the world cup,so learn some basic portuguese.
Genuine Hotels.com guest review
2 night family trip Oct 23, 2014
A Traveler
AU
4.0 / 5Excellent
"excellent hotel and great location to move around."
Great stay in this hotel, staff are helpful and friendly. Hotel facilities are excellent with great location to explore Sao Paulo. very good value.
Genuine Expedia guest review
Other trip Sep 21, 2014
A Traveler
GB
5.0 / 5Outstanding
"Good value for a 4-star hotel"
Stayed for 5 nights during the World Cup and was thoroughly satisfied with the accommodation and service. I did NOT experience any of the negatives mentioned in some other reviews (eg. slow hot water and low pressure, noisy fridges and traffic) and I was on the 26th floor! The view was amazing from up there and the room well appointed and importantly, clean. I can't say anything about the breakfast offered because I always ate out in the surrounding coffee shops. The hotel is located close to the centre and subway station, making it convenient for getting around. I wish I'd stayed here earlier in the month when I first came to São Paulo. Considering that I didn't spend much time in the hotel room during the day, I'd say that the rooms are big enough for what I generally need in a hotel; a good night's sleep and clean bathroom. The hotel staff were always polite and friendly. Many spoke English but that isn't a must for me when service is good. In this case, service was very good and this was even with all of the world cup chaos happening. I would stay there again without hesitation.
Genuine Expedia guest review
Other trip Jul 13, 2014
Oz_Dart
AU
5.0 / 5Outstanding
"Expensive, but lovely."
Not the cheapest option, but worth it. Breakfast was good, hotel clean, staff helpful, good location.
Genuine Expedia guest review
Other trip Jul 8, 2014
meg
AU
4.0 / 5Excellent
Staff was knowledgeable and helpful. Bit of a mix up between when we needed taxis and our wake up call, but no big deal. They reconfirmed a few times and it all worked out well. It was really due to our lack of being able to speak Portuguese and the staff's varied English language abilities. Perfect after a long overnight flight. Good location to explore Sao Paulo for the day on foot.
Genuine Hotels.com guest review
1 night trip Jun 21, 2014
Maria
CA
3.0 / 5Good
There was a power cut for a few hours in the evening, which was inconvenient
Genuine Hotels.com guest review
1 night trip Feb 22, 2014
A Traveler
GB
3.0 / 5Good
"Central location"
Limited space to conduct business meetings. Not recommended to go out at night.
Genuine Expedia guest review
Other trip Feb 22, 2014
A Traveler
CA
5.0 / 5Outstanding
"Satisfied"
We stayed nine nights in this hotel and our overall experience was good. Service staff was very friendly but we faced a little difficulty in communication as a few could speak English. It took an hour to make the staff understand that we need electric cattle for our room which according to them was 'boiling machine'. :-)
Genuine Hotels.com guest review
9 night business trip Oct 5, 2013
Mir
GB
5.0 / 5Outstanding
"Staff disappointment!"
Great hotel, fabulous location... loved it! And SP?.. on arrival afternoon staff excellent, and bell boy! other times , eg, morning in hotel..staff spoke Hardly any English ... staff prefer LAN crew, inexperienced staff put on front desk with common check in.,, experienced with VIP and air crew! L a n crew they are given VIP service above paying guests, even when not in uniform.. Just walk in front of waiting line.. When confronted staff thought I was wrong! Reported a leak from ceiling on floor 22 three times, took 48 hours for anyone to put a bucket beneath, by then it was a mini flood! I have worked for 20+ years in tourism as international tour director.. This hotel from office needs attention! Great lcaion and hotel.. Bad management! Shame!
Genuine Hotels.com guest review
4 night trip Jul 4, 2013
Simpatico
GB
4.0 / 5Excellent
"Good Value for Sao Paulo."
This used to be a luxury hotel in the old days. It still is a very modern, large complex but in a very run-down area of the city. The rooms are large and clean, and the beds are comfortable. Everything in the room works. The price is one of most reasonable in the city. The staff are helpful. However, long line-up for check-out, because check-in and check-out use the same line, and most staff are dedicated to the premium club members (only one clerk for the big line).
Genuine Expedia guest review
Other trip Jun 22, 2013
A Traveler
CA
3.0 / 5Good
"Lack of English"
In comparison to the majority of international hotels, English is hardly spoken by the hotel staff. And there was not one copy of english newspaper avaiable either. In other (international) hotels one can find a small store selling newspaper, magazine, cigarettes, drinks, picture postcards etc. Beggers sleeping around the hotel etc. not a good impression for international business travellers etc.
Genuine Hotels.com guest review
11 night business trip May 30, 2013
My Experience
SG
4.0 / 5Excellent
"Nice Place to Stay"
This is a historical location to stay in SP. The area is under revitalization and there are a lots of things to see.
Genuine Hotels.com guest review
3 night trip May 1, 2013
A Traveler
CA

The following reviews were posted by hotel guests from other countries:

3.0 / 5Good
"insatisfação com serviços"
muita dificuldade no check-in erros de funcionário mal preparado que causaram transtornos - mudaram o código de reserva com o de outro hospede, ocasionando em atraso e perda de transporte para reunião, além de não mencionar o café da manha incluso.
Genuine Hotels.com guest review
2 night business trip Mar 29, 2016
A Traveler
BR
4.0 / 5Excellent
"Excelente"
Chuveiro demorou para esquentar, mas o resto ótimo. Não tinha cafeteira
Genuine Hotels.com guest review
2 night romance trip Mar 16, 2016
TAIANE
BR
4.0 / 5Excellent
"Otimo"
Ótimo hotel. Já fiquei várias vezes e não me arrependo
Genuine Hotels.com guest review
2 night business trip Feb 29, 2016
Flavio
BR
4.0 / 5Excellent
"Hotel correto"
Bom hotel para viagem a trabalho. Os valores do frigobar estavam muito elevados. Pequena garrafa de água a 6 reais...
Genuine Hotels.com guest review
2 night business trip Feb 16, 2016
JORGE LUIZ
BR
5.0 / 5Outstanding
"Nota 07"
Foi ótima, graças as pessoas delicadas e educadas que me atenderam. Parabéns! Pena que nosso telefone não estava funcionando muito bem, mas após reclamação, fomos atendidos e o outro telefone funcionou bem. Não havia pasta de dente no banheiro. Wi-Fi com muitos problemas. Sugestões: colocar nos quartos jogos simples de talher (para saborear um iogurte, por exemplo ).
Genuine Hotels.com guest review
1 night family trip Feb 14, 2016
Lea D C
BR
4.0 / 5Excellent
"Conveniente"
Hotel confortavel e em localizacao conveniente.
Genuine Hotels.com guest review
1 night trip Feb 8, 2016
A Traveler
BR
5.0 / 5Outstanding
"Excelente"
Foi ótima só elogios, principalmente a cordialidade dos funcionários.
Genuine Hotels.com guest review
2 night family trip Feb 8, 2016
LUCIANA YARA
BR
5.0 / 5Outstanding
"Novotel Jaraguá"
Muito boa. Preferiria que o serviço de estacionamento fosse melhor.
Genuine Hotels.com guest review
2 night family trip Jan 20, 2016
Marcos Antonio
BR
4.0 / 5Excellent
"Excelente"
Adoramos nossa estada no Novotel Jaraguá
Genuine Hotels.com guest review
7 night family trip Jan 11, 2016
Laurindo Sena
BR
4.0 / 5Excellent
"Tranquilo"
Estadia tranquila. Sem transtornos!tra
Genuine Hotels.com guest review
3 night business trip Jan 12, 2016
Jonas
BR
4.0 / 5Excellent
"Confortável"
Hotel confortável. Boa localização. Café da manhã muito bom. Excelente atendimento. O que deixou a desejar foi o banheiro que precisa de melhorias e as toalhas muito usadas.
Genuine Hotels.com guest review
2 night family trip Jan 10, 2016
Valdir
BR
5.0 / 5Outstanding
"Fim de semana"
Correu tudo bem. Adoramos o passeio.
Genuine Hotels.com guest review
1 night family trip Jan 1, 2016
Leandro
BR
3.0 / 5Good
"otimo para quem quer se hospedar proximo ao teatro"
hotel possui boa localização, hospedagem por um preço justo,
Genuine Hotels.com guest review
1 night family trip Sep 25, 2015
Rodrigo
BR
3.0 / 5Good
"Decepcionado."
O Hotel não conta com estacionamento, sendo cobrado R$32,00 por dia de diária do estacionamento para hóspedes. ¬¬ O preço do cardápio logo na entrada do hotel diverge dos preços reais cobrados pelo restaurante do hotel, o qual, diga-se de passagem não conseguiu cobrar a refeição na máquina de cartão de crédito (sim, não acertam no check-in, cobram os pedidos instantaneamente).
Genuine Hotels.com guest review
2 night trip with friends Dec 12, 2015
DANILO
BR
4.0 / 5Excellent
Boa
Genuine Hotels.com guest review
1 night family trip Dec 12, 2015
A Traveler
BR
5.0 / 5Outstanding
"Nice hotel in Sao Paolo"
Nice hotel near center,good services,locker room for luggage after check out and free late check out till 2pm
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2015
BYSTRIK
SK
5.0 / 5Outstanding
"Hotel recommandable"
Sejour a São Paulo peu apprecie. La ville est sale. Les trottoirs defonces ,Des trous partout. Plein de sdf,dormant en plein milieu des trottoirs. Negligence totale. Dommage,la ville merite mieux. Les Paulistes sont tres sympa.
Genuine Hotels.com guest review
2 night romance trip Dec 6, 2015
Jacques
FR
4.0 / 5Excellent
"Hotel com bom custo x benefício"
Hotel muito bom, limpo e bem cuidado. Quarto limpo e relativamente confortável. Senti falta de mais tomadas de facil acesso perto da cama. TV LCD mas com qualidade lastimável de imagem. Banheiro bom, limpo, chuveiro bom e com bastante espaço no box.
Genuine Hotels.com guest review
2 night trip with friends Dec 4, 2015
Bruno
BR
3.0 / 5Good
"Boa opção de hotel, mas depois das obras no bairro"
Bom o hotel, mas está o lado da obra do metrô, ou seja, se você aproveitar a vida noturna que tem ali perto, saiba que não vai passar muito tempo descansando, não! O barulho é bastante desagradável, principalmente nas manhãs. A pressão da água no banheiro é bem fraca. Com certeza no intuito de economizar o desperdício. Ideia válida, mas que não torna a higiene muito confortável.
Genuine Hotels.com guest review
2 night trip with friends Dec 4, 2015
Marcelo
BR
5.0 / 5Outstanding
"Localização perfeita para negócios."
foi a negócios, então não deu para curtir muito o hotel. Mas é muito bom.
Genuine Hotels.com guest review
1 night business trip Dec 2, 2015
Ana cristine
BR
5.0 / 5Outstanding
"Novotel Jaraguá"
Muito boa, hotel ótimo e muito confortáveis
Genuine Hotels.com guest review
1 night family trip Dec 5, 2015
Wagner
BR
4.0 / 5Excellent
"Good to stay"
Clean and convenient overall. Breakfast was nice too. Willing to stay at this hotel again.
Genuine Hotels.com guest review
1 night business trip Dec 1, 2015
Heemun
KR
5.0 / 5Outstanding
"Ótimo hotel e excelente localização."
O Hotel é muito bom, com um café da manhã sensacional. Os funcionários são altamente corteses, a localização é privilegiada, com acesso a metrô fácil, restaurantes, shoppings etc. Certamente, em outra oportunidade na capital paulista, ficarei hospedado neste hotel novamente,
Genuine Expedia guest review
Other trip Dec 3, 2015
A Traveler
BR
4.0 / 5Excellent
"Reformado"
Surpreendentemente reformado para ser no centro de SP - Boa opção
Genuine Hotels.com guest review
3 night business trip Nov 23, 2015
FRANCISCO DE ASSIS
BR
3.0 / 5Good
"Hoteles en Brasil"
Todo bien pero fallo la limpieza y en servicio dice q cuento con cafetera o tetera y no habia ninguna de las dos.el wifi se cortaba mucho.
Genuine Hotels.com guest review
3 night romance trip Nov 20, 2015
Graciela
UY
4.0 / 5Excellent
"Sampa"
Otima localização e serviço , aos finais de semana sem grandes eventos em sp preço baixo recomendo
Genuine Hotels.com guest review
2 night romance trip Nov 20, 2015
Jadir
BR
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