"my stay 1 nite"
Great service. Wonderful staff. Had a great nightGenuine Hotels.com guest review
"Enjoyed My Stay!"
My room was very clean, the staff was very helpful, courteous and very friendly. I will stay here again!Genuine Hotels.com guest review
"Last night of a 12 day vacation"
We stayed the last night of our 12 day vacation. When we arrived, I noticed pickup trucks and other commercial looking vehicles in the parking lot. I also noticed a 40 ft. shipping container set across several parking places along side of the hotel. We had no problems at check-in. The lady at the check-in counter was very friendly. We asked for a room […] on the first floor. As we entered the room we saw the shipping container right in front of the window. There was absolutely no view. The hotel was not crowded. Why would a room with a 40ft container totally blocking the view, be given to any traveler? We did not make a big deal about it since we were only staying one night and leaving early the next morning. The breakfast was OK. The lady was very nice and made sure that all items were available. The room was clean, the shower was great and the bed was comfortable.The furnishings could use some updating. The face clothes, hand towels and bath towels were old and stiff. They were clean but need to be replaced. The only persons we saw during our stay besides the staff, appeared to out of town workers. As one group checked in, it was obvious that they had stayed before. We had no problems with any of the workers. The point is that there were no other couples or families that we saw during our stay. It was not the type of hotel that we were expecting. Being on vacation, we were hoping for a more family atmosphere. Read moreGenuine Hotels.com guest review
Everything about our stay was great except for the staff. The girl that worked overnight when we checked in was RUDE! Seemed highly upset that we were interrupting her tv time when we showed up at 12:30am to check in 6/19/20. After a 13 hours drive to the south where people are KNOWN for being nice, welcoming and friendly it was disappointing to go […] home to my home town after 5 years to be greeted by her rude self instead. The woman that was at the desk the next morning on 6/20 was just as rude. Didn't seem to care nor apologize when I told her that our tv didn't work in our room. I only got my tv replaced after Sanjay's sister overheard me jokingly ask the maintenance guy if I could have one of the flat screen tvs he was installing in the room across from a friends door I was knocking on because ours didn't work in our room. I'm a manager in my own hotel and tend to be a little over critical because of the brand I work for and have much higher expectations of my staff, but one thing that any employee should learn is to apologize for anything that inconveniences a guest even if its something you yourself have no control over, like the tv not working. However, if the staff did their job correctly and checked to make sure things worked in the room when they were cleaning them, they could have had the problem fixed before we ever checked in. The positive to it all was the woman that was working the desk the morning of the 21st when we checked out. The rest could learn from her!! Read moreGenuine Expedia guest review
"Just a place to stay on the way"
We booked through hotels.com. The ad said hot tub and indoor swimming pool. There was no hot tub and the pool was out of service. We were not given a discount even though the hotel was not what we had paid for. We can not recommend this hotel.Genuine Hotels.com guest review
My stay was quite pleasant.Genuine Hotels.com guest review
We were attending the Blossom Festival in Magnolia, AR and could not get rooms there. I was not excited about the 45 minute drive but that was the closest room. When we entered our assigned room, I was very please to see what appeared to be a newly updated and renovated room!!Genuine Expedia guest review
"It will do"
The lady behind the desk was very pleasant. The room did the job.Genuine Hotels.com guest review
"Decent for El Dorado"
I thought it was decent for El Dorado.Genuine Hotels.com guest review
"Clean, friendly, convenient"
Room was clean and smelled fresh. Bathroom was small but clean. Service was friendly.Genuine Hotels.com guest review
"Super Stay at Super 8"
Staff is very friendly and helpful. Breakfast area is clean at all times and kept well stocked. Housekeeping is very friendly, and does an excellent job! My room was always VERY clean, and the bed was quite comfortable. The room was quiet, which was important to me, since I was there on extended business, and desk staff saw to it that the hotel stayed […] that way. At the particular time of my stay, two busloads of kids were there for a sports tournament, and I never heard a thing. Overall, an excellent stay! Definitely recommend, and will stay again. Read moreGenuine Hotels.com guest review
Very clean, fresh smelling.Genuine Hotels.com guest review
"Great Stay!!!! Best Price!!!!"
Everything was great about my stay....Best Price with Better Rooms!!!Genuine Hotels.com guest review
Room was nice, but was a smokers room when it shouldnt have been. Allowing my pet to stay was very nice also. Be careful though, Expedia doesnt include the pet fees. Wasnt exppecting that! Pool was closed for maintenance, although no one was doing anything to it. Would definitely stay there again.Genuine Expedia guest review
The hotel was nice! Bed was comfortable and room was clean. When we stayed the indoor pool was closed for matience bc they were putting in a new heater which was disappointing this was one of the main reason's we picked this hotel. Other than that we really enjoyed ourselves.Genuine Expedia guest review
Nice price for stopoverGenuine Hotels.com guest review
Room was clean and cheat. Good value for the $. I will stay there again.Genuine Hotels.com guest review
The stay was quite convenient and accommodating.Genuine Hotels.com guest review
"Nice for the price"
Friendly staff. Bed was comfortable.Genuine Hotels.com guest review
Clean, comfortable room. Friendly staff. Will stay there again if in the area.Genuine Hotels.com guest review
The only problem I had with the hotel was that the refrigerator in the room has no temperature adjustment and it froze the canned drinks I had in there, but that's not the hotel's fault per say.Genuine Expedia guest review
"the longest check-in ever"
It took me almost 90mins. Just to check-in something to do with credit information not received from hotel.com, the hotel clerk wanted me to pay for room again even after I showed her my confirmation # stating I had already paid on full. If I had not already paid I would have left!!Genuine Hotels.com guest review
The room was comfortable and clean. Good breakfast, but closes at 9:00 am. Very reasonable room rate; overall, an excellent value.Genuine Expedia guest review
"Hospitality is not necessarily a southern thing."
The deadbolt was broken off, there was writing on the wall from a pen looked like a child did it. There was also a plum-sized hole in the comforter. The lady working the front desk was not hospitable at all, she told my sister the muffin she was eating that they serve are "nasty" and her I think boyfriend, sat up there all day just starring at peop […] le. Read moreGenuine Hotels.com guest review
"An okay motel"
I was fine with the motel itself. The staff was nice and helpful except for the one who was at the desk around 10:00 a.m. She was very cranky and not helpful. However, the girl who was there when we checked in around 6 and also the girl there when we checked out on Tuesday morning were really nice.Genuine Hotels.com guest review
10/06/14 Linda J Louisiana
I will never stay at this hotel ever again. It gave me the creeps. We saw roaches, dingy towels, dingy bedware and old outdated furniture.
"Aug 8/31 Stay"
09/03/14 Kent U El Dorado
Over all the hotel was very clean and the room was very comfortable in the fact that there was a sitting area with a desk and small table. My only complaint would be that at check out, the receptionist was very short in her responses to any questions, especially to the lady in front of me. The lady in front of me said she had never been treated so rudely. For me, I have learned over the years of travel to tolerate hotel staff, this was one of them that had to be tolerated. Outside that, everything else made for a pleasant stay.
"Everything was excellent! While traveling, I have stayed..."
09/02/14 Tressie L El Dorado
Everything was excellent! While traveling, I have stayed at the Hilton, Laquinta, Best Western, Holiday Inn, etc, This Super 8 in Eldorado, Ar. is by far the best! The staff is excellent ( Patsy, Michelle, Jamie, Linda ) Is a great asset. Thanks
08/24/14 Tony I York, United Kingdom
As a cross country British cyclist I reached El Do-ray-do fairly frazzled in the August afternoon heat and I was treated royally. I was given a discount (must be that ragged cyclists look poor!) and a ground level room to enable me to wheel my bike into the room without lifting up stairs. Room as always was fine. Job well done.
08/20/14 John M West Memphis
I dont normally respond to these. But this time i felt i needed to. I checked in earlier than my wife so i left a key with the clerk, who has always been fantasticwhen we are there, for my wife because i had to go out for a while. When she arrive the clerk gave her the key and she went to the room she thought she had reserved, unknowing another clerk had put someone else in that room and they gave me the one across the hall. When the key didnt work, she went and told the clerk on duty , the clerk asked her the room # and she told her the # of our reservation , not knowing it was changed. The clerk rekeyed it not realizing the diff. My wife opened door to seen a man standing there, realizing her mistake embarrassed, she appologized and left. She barely had opened that door.She returned tro desk, the clerk the realized the mistake and rekeyed for our room. It was myself and my wife mosted at fault due to lack of communication. After a short time i heard a disturbance at front desk and it was the guy complaining very ugly to clerk. He got the manager involved and they gave him free room for night. i kinda hovered in area and in a little while the manager got onto the clerk and informed her that the cost of the room would come out of her next check.This angered me especially when i had tried to redeem some point for this particular stay and was given the runaround. If you treat your employee's that way then i think i'll start going to a different hotel chain from now on.I have used Super 8 many times in past several years. I understand mistakes happen but this cant go unnoticed. As i said , the clerk has always been very proffessional and courtious and even knows my name when i call for reservations.
07/31/14 Ron F
The staff was nice the rooms are clean the beds are comfortable have not checked out anything else on here to do is sleep and leave It is very nice for a super 8 the best part is thethe pipe for the shower head curves up so tall people like me dont have to duck to wash the hair :-)
07/09/14 Sharon K Stuttgart, Ar
We enjoyed our two days in the Super 8 in ElDorado, Arkansas. The rooms were clean and the beds were comfortable. The price was exceptional and we appreciated the continental breakfast. The children enjoyed the pool also. We will be staying again.
"On top of Things"
06/23/14 Steve L Fayetteville, Arkansas
Good place to stay, quick check in with BaTanya there. Rooms are clean an furnishings are nice. Breaskfast is good and on time for those of us that are working from the motel. Steve from Fayetteville,Arkansas
06/19/14 Anita L Roswell, New Mexico
We asked for a non-smoking room at check-in. The hallway getting to our room was smoky, as were the sheets and pillowcases in our room. The receptionist was cranky at check-out. There was only one washing machine in the hotel, with people lined up to use it. The parking lot was littered with garbage, which we did not notice as we checked in after dark. Don't stay here.
".The pool was closed and the key cards had to be..."
05/29/14 Don S Paris
.The pool was closed and the key cards had to be reprogrammed every day. The beds are nice and the room was clean.
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