"Was filthy dirty ashtrays full garbage overflowin"
My husband travels lots. stays lots at Super 8 .This was a total night mare dirty, staff at front desk said they were only there for a short time had no clue about anything mix up in room not even cleaned and they were not busy Asked to talk to manager to no avail.Will pass the word around how bad it wasGenuine Hotels.com guest review
"Close to Work Site"
The best thing about the stay was the helpfulness of the staff. They did a good job at getting me into the kind of room I wanted as quickly as possible.Genuine Hotels.com guest review
Quiet, good service, clean, good continental, overall-good+Genuine Hotels.com guest review
Lots of room kitchen was great Clean very nice would recommend it.Genuine Expedia guest review
"Buisness trip overnite Stay"
It was ok but overpriced and I was in old section but all not bad Bed was pretty good >Genuine Hotels.com guest review
"It was easy to find and has a good free breakfast."
The room was nice in appearance overall but the whole floor smelled bad, like stale smoke although it was non smoking.Genuine Expedia guest review
Booked through and paid for 11 rooms through Hotels.com. Two room charges were put onto my employees credit cards. Hotel said that they would reverse the charges. It has been a week and it still hasn't been fixed.Genuine Hotels.com guest review
I booked our hotel online, there was nothing in the description that said anything about a "new" Super 8 and and "old Super 8. I got to check in at the new Super 8, but was given a room in the "old" Super 8 which is across the parking lot. The hallways were dark, dingy and smelled of old musty carpet with a cheap air freshener overlay. My door to my […] room could hardly be open, and I had to use my shoulder to help open it. My room has beside the KFC drive through. I guess that is not so bad if you like the smell of KFC all day long. The new Super 8 had a good breakfast. Read moreGenuine Hotels.com guest review
"An unexpected tropical evening"
I came in having asked for a non-smoking room and was given a non-smoking room, that smelled like someone had chain smoked all evening. I was lucky enough that I was able to get switched to another room (however, I was informed that there were no other rooms available if I didnt like the one I was being switched too). The website said that there was […] air conditioning, however, I did not feel it. I was extremely uncomfortable all evening even with the window open. Maybe this is from staying in the older building (there are two - one is significantly newer looking inside). I would advise anyone that must stay here to request the newer building (main building). Read moreGenuine Expedia guest review
1. Had to phone for help to get TV on 2. Bathtub wouldn't drain while showering .3. Fan made lots of noise but condensation very high throughout room. 4 Light burnt out in bathroom. 5. Problem getting hairdryer to work. 5. No one had a bottle opener in motel for us to use.Complained 1st day, drain fixed, light fixed. and 1 night re-imbursed when I talked […] to manager upon leaving.That's good customer service. Would stay again. Read moreGenuine Hotels.com guest review
The staff was very helpful,efficient and friendly. Great selection for breakfast . Beds were so comfy. Would definitely stay againGenuine Hotels.com guest review
"Nice hotel close to family activities"
The hotel was very nice. We enjoyed the pool and the room was very comfortable.Genuine Expedia guest review
"Awesome waterslide and hot tub."
We loved the waterslide - super fast - and the continental breakfast was very convenient.Genuine Expedia guest review
New part of hotel was nice but i was stuck in old part. Musty smells, dark hallways but not bad overallGenuine Hotels.com guest review
"Good except for the smoke"
The hotel was comfortable and clean. However the hallways and rooms smelled strongly of different types of smoke. There are two separate buildings and we were in the far one which had no front desk service or any staff in the building at all at night. My room also did not have a phone which was strange and disconcerting. I think a stay in the main building […] would have proved to be better as I'm sure the unobserved smoking and availability to call for service would have been much improved. Read moreGenuine Hotels.com guest review
"Clean and Comfortable"
Nice, new hotel. Clean, comfotable and ticked all the boxes for our stay. Easy to find and the service was fast and friendly. Had a large tv in the room. Also, a microwave, coffee maker and mini fridge.Genuine Hotels.com guest review
"Good hotel - but no elevator"
Was surprised to find no elevator in the hotel. Although day to day okay, but lugging the luggage up stairs was not a pleasant experience. There was also a lot of sound carry throughout hotel - could easily hear conversations in halls, between rooms.Genuine Expedia guest review
Apparently the place was recently renovated and it showed. If all Super 8s were like this, if stay at them all the timeGenuine Expedia guest review
If I stay at another super 8 like this one then I will never stay at another one again. This super 8 bought a defunc hotel next to them there was no parking then as soon asI walk into the motel I get hit with this stinch of stale tobacco walk into the room and there is no iron or board, tried to call the desk and no one answers. Get up in the morning […] and want a cup of coffee great no coffee pot. Not happy at all for the money spent. I will let my freinds know about this dump Read moreGenuine Hotels.com guest review
"Convenient to meeting place"
Met our basic needs for a one-night stay. Reasonably priced & comfortable. Service was good. Clean & comfortable room.Genuine Hotels.com guest review
"Super 8 Wetaskiwin"
When checking in I was almost charged again for my room, even though it was paid through Hotels.com. After that the clerk was not sure how to process the transaction so she had to email my bill to me. Not a big deal, just a minor inconvenience. Luckily I was paying attention and didn't just hand over my credit card. Upon arriving in my room I checked […] the sheets and the bed was DISGUSTING. There was hair, chunks of food (or something gross), and stains on the sheets and they clearly had not been changed. The floor felt sticky and there was an unpleasant smell. I checked the other bed and it seemed ok so I did not call down to complain. The bathroom was extremely clean and I have no complaints at all about that. The walls were extremely thin and I could hear talking and coughing all night. My neighbor was watching TV until about 1am and then turned it on again at about 5am and it was like the TV was in my room, so I was unable to sleep. All in all, I understand that this hotel is probably mostly used for people travelling for business but I would personally never stay here again. Read moreGenuine Hotels.com guest review
Mycket trevligt hotell. Vi roade oss i poolen och "water slide" var mycket populär. Även frukosten var en positiv överraskning. Kan varmt rekommendera detta hotell.Genuine Hotels.com guest review
"We were there for a hockey tournament and were told we were..."
01/24/15 Z9651UOjimc Red Deer, Canada
We were there for a hockey tournament and were told we were getting a certain rate , I asked for it and they said it didn't apply to this tournament. Then I found out after I checked out everyone else's bill was adjusted to the quoted rate!!!
"They could not Wyndham rewards no. The motel is very well..."
01/20/15 gloriah572 MedicineHat
They could not Wyndham rewards no. The motel is very well kept, would tell all my friends about how nice and clean it is.very friendly people.
"Our check-in clerk was very pleasant & helpful, although he..."
01/13/15 Holly R
Our check-in clerk was very pleasant & helpful, although he did have to re-make our keys many times, as they didn't work. Also, the line-up became quite long, as several hockey teams were arriving late, & only the one staff member was left. So when there is a busy w/e & many guests/teams booked, extra staff should be scheduled. There were not enough carts for transporting luggage. The renovations & room were very nice, & centralized location for walking to amenities was helpful. An elevator also would have been helpful. The breakfast was really good & the kids loved the waterslide/poll/hottub!
"Good hotel if you get up early"
01/13/15 gordonb664 Cochrane, Canada
The hotel was clean and tidy. But the shower was cold (as I got up at 8:30) and some of our group even had cold rooms. Overall, great people but needs to fix those issues
"We love this super 8"
01/08/15 Jazmin C
My husband and I have stayed at this super 8 at least a half a dozen times and we love it! They are wonderful very accommodating. Even brought us a large pot of coffe to have with our bailey's! Always welcome our dog Bear without a pet deposit! Most of our friends and family live in Leduc but we travel all the way to wetaskiwin just to stay in a clean and friendly hotel! Our last visit was not our favorite but we won't hold it against them. We had never in all our times there been charged a room deposit which was one of the things we really respected about this hitel was the trust factor. But our last visit on jan 5th we were asked to pay a $200 deposit after researching our previous stays they did waive that fee but we will now have to pay it next time....that kinda bothered us....alao this was first time we ever had any issues with a clean room....I opened the nightstand drawer to find a package of ham, container of hummus and a box of crackers from previous guests.... good for them for eating healthy but please clean our room completely. ...but the manager is a doll and the reat of the staff is just great and huckleberry's right behind hotel is a great place to eat..... oh and would be great if the water slide worked..... has not been working on any of our visits.... but we will continue to go there as the pros outway the cons for this area.... great job super 8! See you in a few weeks!
"We came in for a weekend hockey tournament and did not..."
11/28/14 A Wyndham traveler
We came in for a weekend hockey tournament and did not expect to be staying in such a nice hotel. I have never been to Wetaskiwin and I was quite pleasantly surprised. Thank you for the wonderful experience. If I am ever in town again I will be certain to stay at your hotel.
"The rooms were very clean and in good repair. The kids were..."
11/26/14 626ellir Calgary, Canada
The rooms were very clean and in good repair. The kids were disappointed the slide was not working. The Internet password only seemed to last a few hours and then we had to get a new one. There was lots of noise from specific rooms but as this was for a hockey tournament, I did pack accordingly :).
"Not impressed with my stay"
11/19/14 653dan Spruce Grove, Alberta
Booked as part of a hockey team as we had a block of rooms set aside for our team. When I checked in, there were a handful of families away from the rest of the team. When we checked in, i had my family with me (4 in total). The Front Counter person gave us a room with 1 bed with no couch. Went back and complained that we need a room with 2 beds. Not much common sense used with the Front Counter person in checking us in a room with 1 bed a family of 4. Finally got to our 2nd room with 2 beds and when we walked in, it looked like someone was in the room already. Bed was messed up, garbage in the room and the bathroom looked like it had been used. Complained a 2nd time and their solution was to come clean it which took over 40 min to do so. The next morning, asked to be moved with the rest of the team but there were no rooms available. No ones fault but was not impressed that they didn't offer it to me the first time. I guess it was a bit my fault in that I should've been more forceful in demanding a new room in the same area where the rest of the team was but thought they would've taken care of me but I was wrong. Won't stay there again. If you do have to stay here, ask for a room in the new part of the hotel as its more modern and nicer than the old part. On the positive side, the breakfast was decent.
"Not really impressed"
11/13/14 donnabH8979XK Castor Alta
The room was fine, the pool was awesome. The staff was poorly trained and appeared to not care. The breakfast was pathetic.
"Ask for new room!"
11/12/14 36amyp Bowden
Our hockey team booked a "block" of rooms. When we arrived, we were dispersed amongst 2 buildings. We were in the old building...I was dirty and had a terrible odour. Not to mention having to run back and forth between, for swimming, breakfast etc.
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