"Was filthy dirty ashtrays full garbage overflowin"
My husband travels lots. stays lots at Super 8 .This was a total night mare dirty, staff at front desk said they were only there for a short time had no clue about anything mix up in room not even cleaned and they were not busy Asked to talk to manager to no avail.Will pass the word around how bad it wasGenuine Hotels.com guest review
"Close to Work Site"
The best thing about the stay was the helpfulness of the staff. They did a good job at getting me into the kind of room I wanted as quickly as possible.Genuine Hotels.com guest review
Booked through and paid for 11 rooms through Hotels.com. Two room charges were put onto my employees credit cards. Hotel said that they would reverse the charges. It has been a week and it still hasn't been fixed.Genuine Hotels.com guest review
I booked our hotel online, there was nothing in the description that said anything about a "new" Super 8 and and "old Super 8. I got to check in at the new Super 8, but was given a room in the "old" Super 8 which is across the parking lot. The hallways were dark, dingy and smelled of old musty carpet with a cheap air freshener overlay. My door to my […] room could hardly be open, and I had to use my shoulder to help open it. My room has beside the KFC drive through. I guess that is not so bad if you like the smell of KFC all day long. The new Super 8 had a good breakfast. Read moreGenuine Hotels.com guest review
1. Had to phone for help to get TV on 2. Bathtub wouldn't drain while showering .3. Fan made lots of noise but condensation very high throughout room. 4 Light burnt out in bathroom. 5. Problem getting hairdryer to work. 5. No one had a bottle opener in motel for us to use.Complained 1st day, drain fixed, light fixed. and 1 night re-imbursed when I talked […] to manager upon leaving.That's good customer service. Would stay again. Read moreGenuine Hotels.com guest review
The staff was very helpful,efficient and friendly. Great selection for breakfast . Beds were so comfy. Would definitely stay againGenuine Hotels.com guest review
"Awesome waterslide and hot tub."
We loved the waterslide - super fast - and the continental breakfast was very convenient.Genuine Expedia guest review
New part of hotel was nice but i was stuck in old part. Musty smells, dark hallways but not bad overallGenuine Hotels.com guest review
"Good except for the smoke"
The hotel was comfortable and clean. However the hallways and rooms smelled strongly of different types of smoke. There are two separate buildings and we were in the far one which had no front desk service or any staff in the building at all at night. My room also did not have a phone which was strange and disconcerting. I think a stay in the main building […] would have proved to be better as I'm sure the unobserved smoking and availability to call for service would have been much improved. Read moreGenuine Hotels.com guest review
"Clean and Comfortable"
Nice, new hotel. Clean, comfotable and ticked all the boxes for our stay. Easy to find and the service was fast and friendly. Had a large tv in the room. Also, a microwave, coffee maker and mini fridge.Genuine Hotels.com guest review
"Good hotel - but no elevator"
Was surprised to find no elevator in the hotel. Although day to day okay, but lugging the luggage up stairs was not a pleasant experience. There was also a lot of sound carry throughout hotel - could easily hear conversations in halls, between rooms.Genuine Expedia guest review
Apparently the place was recently renovated and it showed. If all Super 8s were like this, if stay at them all the timeGenuine Expedia guest review
If I stay at another super 8 like this one then I will never stay at another one again. This super 8 bought a defunc hotel next to them there was no parking then as soon asI walk into the motel I get hit with this stinch of stale tobacco walk into the room and there is no iron or board, tried to call the desk and no one answers. Get up in the morning […] and want a cup of coffee great no coffee pot. Not happy at all for the money spent. I will let my freinds know about this dump Read moreGenuine Hotels.com guest review
"Convenient to meeting place"
Met our basic needs for a one-night stay. Reasonably priced & comfortable. Service was good. Clean & comfortable room.Genuine Hotels.com guest review
"Super 8 Wetaskiwin"
When checking in I was almost charged again for my room, even though it was paid through Hotels.com. After that the clerk was not sure how to process the transaction so she had to email my bill to me. Not a big deal, just a minor inconvenience. Luckily I was paying attention and didn't just hand over my credit card. Upon arriving in my room I checked […] the sheets and the bed was DISGUSTING. There was hair, chunks of food (or something gross), and stains on the sheets and they clearly had not been changed. The floor felt sticky and there was an unpleasant smell. I checked the other bed and it seemed ok so I did not call down to complain. The bathroom was extremely clean and I have no complaints at all about that. The walls were extremely thin and I could hear talking and coughing all night. My neighbor was watching TV until about 1am and then turned it on again at about 5am and it was like the TV was in my room, so I was unable to sleep. All in all, I understand that this hotel is probably mostly used for people travelling for business but I would personally never stay here again. Read moreGenuine Hotels.com guest review
Mycket trevligt hotell. Vi roade oss i poolen och "water slide" var mycket populär. Även frukosten var en positiv överraskning. Kan varmt rekommendera detta hotell.Genuine Hotels.com guest review
09/19/14 Mark H Wetaskiwin
Key didn't work. Got an other one, room wasn't cleaned. Got moved to a different room. Then it was okay.
09/15/14 Pam M Kingston-upon-hull, United Kingdom
Hotel has two parts old and newer, our room was in older part .it is also located off the main road near local liquor store which provided us with experience of local life. Staff were very friendly and breakfast was very good.
09/13/14 Markbeat22 Wetaskiwin, Canada
I do not usually do these but I think I should share what a perfect stay I had at super 8 you have the best facilities cleanest rooms manager should get a aaa for the best customer service of the year nothing was too much such a super team of people
"My experience in Wetaskiwin"
09/10/14 Lillian K Wetaskiwin
I do not want to share my experience.......Thank you The gal at the front desk made me feel like I was bothering her. I had to repeat that I was needing a room.
"We stayed in the new hotel and will most likely be..."
08/11/14 Fred E Regina
We stayed in the new hotel and will most likely be registering in a few times in the next few months as we have a terminally brother living in Wetaskiwin. The last time we booked in, our room was in the old building and we enjoyed this stay much more. Being seniors all we need is a clean room, friendly staff and a light breakfast.
"Super nice motel in wetaskiwin!"
08/10/14 Kevin L Grande Prairie, Canada
Booked into the super 8 in wetaskiwin as they had just done an upgrade. The lobby is something I would have expected in a big city. Beautiful design and very effective layout makes check in/out very painless. Staff were all very pleasant offering information of destinations within the community and surrounding areas. Room was very nice and very clean, quite even through the motel was close to full it seemed. Pool area was a lot of fun! Kids enjoyed the water slides all evening after supper and the hot tub was just right for me. Breakfast had everything we needed right down to the to go cup fill up on our way out and travel juice for the kids. Very nice will stay again on our next visit.
"Extremely poor customer service!"
08/06/14 Phil T Shelburne
As of check-in (Nathen at front desk), I was already turned off! He seemed very rude and put-out that I was causing him to work. I had to ask about the pool, breakfast, etc. I was then given my room, just to find out that it was nowhere near what I had booked on-line with Wyndham rewards, I went back to question this, and without any apology, the matter was corrected. When trying to do my laundry, the room was a mess and when I asked Nathen for change for the machine, he answered the phone mid-sentence with me, then quietly informed me that he had none. Also, as I travel for business, the wifi service is very important to me. I haven't seen a connection so slow since dial-up!! About 1 hour to upload 10 pictures to send to my office! Essentially, with an improvement in staff & house keeping, this hotel would be alright...but not at this time!
07/27/14 PurpleNewf Edmonton
Hotel wasn't very busy and we were put in the older section of the hotel. Very expensive for the size of the room and dated condition with a slight funky smell. If my work wasn't paying for the room I would have left for another hotel. Oh, and no desk to work on, just a little round table that barely fit my laptop and lunch.
07/15/14 Sarah M Wetaskiwin
Hardest beds I have ever slept in. A dog was left in a room next to us alone for an hour early morning and barked repeatly and scartched at the door. Not a very good sleep.
07/07/14 Reanna C Wetaskiwin
I would have to say and my children would agree, this was the best Super 8 we have ever stayed at! Beds were awesome and the pool topped it all off! I've never been to a pool at a hotel that supplied life jackets for the little ones.
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