"bad customer service"
The counter staff was rude and un welcoming. He made comments concerning room incidentals I found offensive. " we keep you credit card on file in case you tear up the room". Not very inviting at all. I will not stay at a super 8 again.Genuine Hotels.com guest review
"1-9-14 overnight stay"
Good value for the price. The parking was my only issue, a number of truckers were there and the parking was crowded as a result.Genuine Hotels.com guest review
"my fave austin hotel"
Great value for the price. Jacuzzi ALWAYS works! Great brkfst and awesome general manager who makes sure everything runs smoothly.Genuine Hotels.com guest review
Looks nice from the outside but inside is too old.Genuine Expedia guest review
"Nice Hotel, Good Staff, needs better security"
The staff, the room, the breakfast and the hotel itself were all very good and it was a good value. We stayed there Christmas Eve and when I came to my car after checking out, I noticed many paint scraps and small dents in the door frame above the driver side window. The inside edge of the door frame also had paint damage and dents. The weather stripping […] was sliced in 2 places. Somebody had spend several minutes trying to steal my inexpensive but new Nissan Versa. The hotel claims they have a walking patrol at night and video surveillance but nobody noticed. So, apparently the security guard doesn't watch the video cameras when he is not walking around. Read moreGenuine Expedia guest review
"Clean room...awesome staff..only one downfall"
Jacuzzi was great...room was great..breakfast was good but they allow animals which was fine until I tried to walk my son who is two to breakfast and a man had a pit bull and flat out told us he bite..not a good place to take kids and we could not let him run around at all because we were afraid of what would happenGenuine Expedia guest review
"recent business trip"
OK for the costGenuine Hotels.com guest review
My non-smoking room smelled faintly of smoke, and after a while, the smell gave me a headache. The bed was incredibly uncomfortable. The breakfast was pretty minimal with just yogurt, waffles, white bread and jam, and packaged danishes. I didn't get a chance to use the pool or hot tub, but they looked nice.Genuine Expedia guest review
Dirty and no heatGenuine Expedia guest review
Very nice for the priceGenuine Hotels.com guest review
Value for moneyGenuine Hotels.com guest review
I got a room which faces IH-35. It was so noisy that I could barely sleep.Genuine Expedia guest review
"Horrible hotel close to the airport"
We chose this hotel strictly based on the zip code. Terrible idea. The staff was rude, it was 75 degrees out and they had the heat on, there's a nighttime curfew in guests having visitors (yes, you read that correctly, as an adult at a hotel I had a limit on what time I could have guests at), our non-smoking room was clearly not but did have mold and […] they don't provide shampoo with conditioner or conditioner or lotion. Stay anywhere else Read moreGenuine Expedia guest review
convenient location, nice staff, clean. The poor quality towels bothered my husband, but I was really happy with what we got for our money. We paid about $50 a night- I wouldn't recommend paying much more, there are lots of hotels in that area with cheap rates. Breakfast was very basic, but it's free food!Genuine Hotels.com guest review
";Good for price"
Everything was good except the beds were too soft so it made my back hurt.Genuine Hotels.com guest review
"Surprised for Low Price"
I'm not usually kne to rate, but this motel was just such a huge shock for such a cheap stay; great experience for less than $60Genuine Expedia guest review
"Clean, friendly, convenient"
Very good value. Rooms are clean and staff is friendly.Genuine Hotels.com guest review
"Good hotel for the price."
Great hotel! but I am not happy with Hotels.com, I reserved multiple rooms and I hado to register a differetn name for every room wich made my reservation a mess and having all of the rooms spread around the hotel!Genuine Hotels.com guest review
"good value for price"
Surprising nice hotel and room for that hotel class level. Friendly front desk; good stay.Genuine Hotels.com guest review
well the only thing that was an issue, was maintenance and house keeping both showed up, Maintenance opened the door while i was there. so i put out the sign, and then about 40 minutes later housekeeping knocks. that was not cool.Genuine Hotels.com guest review
Hotel was clean amenities were acceptable the beds were just a little small. Overall the stay was goodGenuine Hotels.com guest review
"Good Room/Good Price"
The price was good. The location was easy to get to. The Staff was friendly. The Room was clean! The Pillows were fluffy. There was a mini fridge and a microwave. I will definetly stay at a Super 8 again.Genuine Hotels.com guest review
"Good price, average hotel"
Overall decent hotel for the price we paid. The neighborhood was a little sketchy and I feared our vehicle would be broken in to both nights we stayed. The outdoor pool and hot tub were supposed to be open until 11pm, and were closed at 10pm when I went down there. I didn't ask why it wasn't open, because I didn't want to be stabbed by the people checking […] in. Read moreGenuine Hotels.com guest review
"because of the flood"
We stayed here because of the flood in del valley. We had no place to go so I went on line and found this place. It had good rates. The only problem was when I rebooked us we got a different room. That room leaks and it stormed that night. The staff didn't do anything until the next day. They moved us to a different room and gave us an apology. It was […] very disturbing to be woke up during the middle of the night. I didn't get much sleep and I had to eork the next day. Read moreGenuine Hotels.com guest review
my only problem was every time I returned I would have to get the key re coded because it simply wouldn't open the door, what a pain...Other than that everything was great and I would stay there again.Genuine Expedia guest review
bathroom needed some minor repair workGenuine Expedia guest review
"Modest and Adequate"
The room was very clean, modest size, and adequate in amenities. One pain point is the door jars with a disruptive sound when another door nearby shuts. It takes some getting used to.Genuine Hotels.com guest review
"Nice hotel, close to North Austin"
Easy online reservstion,,express at front counter...Genuine Expedia guest review
"decent hotel, close to DT but not $"
Decent hotel, you are close enough to take a 10 min. drive downtown but away enough for the hotel to not be overpriced. Staff was exceptional and helpful, front desk ladies were sweet!Genuine Expedia guest review
No hot water!Genuine Expedia guest review
"Close to Downtown"
Reception staff extremely helpful and polite, hotel communal areas well maintained. There were many facilities on offer including laundry, pool and a gym. Room was spacious and well presented and very clean and included a safe and iron/ironing board. Asked for and was given. Room away from the Highway to minimise noise which it did. Plenty of parking. […] The breakfast area was well stocked and maintained. Overall a good experience and excellent value for money. I would definitely stay there again on my next visit. Read moreGenuine Expedia guest review
There was a huge cockroach in our bathroom. Staff was nice enough to change our rooms. Other than that the stay was fine.Genuine Hotels.com guest review
"nothing great but it worked for us"
There was hairballs on the floor in the bathroom. No locks on the bathroom door. There was a long extension cord running across the lobby. It was covered with tape but it still looked strange. Everything had a worn, tired look. I thought I had gotten a good deal but I felt really bad when I went down the street about a block and there was a cute hotel […] advertising for about 20.00 less. Ouch! All in all though it served the needs we had at the time. Read moreGenuine Hotels.com guest review
Clean room, very reasonable rates, pleasant personnel and surrounded by a sturdy fence with gates to help keep the guest vehicles secured.Genuine Hotels.com guest review
Friendly staff but the thin and unsupportive bed made my back hurt and I kept waking up all night long.Genuine Hotels.com guest review
"OK but no or very weak WIFI."
If it wasn't for the extremely poor WIFI signal, I would be rating this hotel higher. I was there for business, so needed a good WIFI signal. My room location was furthest corner in the hotel but the WIFI repeater/transmitters are nearer the center. My PC could see a few signals but could never reliably connect to them. The same with my iphone. Calling […] front desk was no help where I had them to reboot the system. That seemed to work for about 30 minutes but it later dropped the signal. The hotel itself is clean: Rooms are pretty big, has microwave, LCD TV, Frig and coffee machine and Iron+board. A surprise was the lack of electrical sockets in the room itself. I had to unplug the radio to charge my PC. As for ambience and clientel: Some of the other guests left me uneasy about spending any time outside my room here. I raised an eyebrow when I came back from restuarant and the front entrance was closed and it was before 9: You had to come in via the security door which got you into the reception. Will I stay here again - not if other options are available: I normally would pay $5 more and stay in the Ramada further down I35. No WIFI is a major problem for me. Read moreGenuine Hotels.com guest review
"You get what you pay for"
Old hotel, rooms were clean but badly needing updates. Price was very reasonable. Very nice staff.Genuine Hotels.com guest review
"Good experience at this hotel."
My room was quiet and well maintained. The staff was very nice, cordial and helpful. The breakfast was very nice.Genuine Expedia guest review
"Close to everything"
nice and comfortable and at a very good price. polite staff and clean.Genuine Expedia guest review
"Not bad at all"
Pretty convenient, clean room, breakfast included.Genuine Hotels.com guest review
"One night in Austin."
Very busy with lots of patrons wanting rooms and the staff was extremely efficient in dealing with those of us who had reservations, and at the same time telling many others that there were no other rooms available. It could have been quite stressful for all but the staff dealt with this mass of people quite well.Genuine Expedia guest review
"Very Homey and Comfortable"
My family and I went on vacation August 12-15, 2013. From checking in with Joshua to checking out with Chelsea, I must say our stay there was very enjoyable. Our room was comfortable,as were our beds, the only thing here is that a couple more pillows would of been nice(they only give you two per queen size bed). The iron and T.V. in our room were great, […] which I very much appreciated. the towels were clean and housekeeping did a great job cleaning.The pool was very clean but only goes to 5 ft., which is no big deal and actually was perfect for us since our children are still little. The hotel was very clean, the staff was very kind and helpful, the continental breakfast was actually quite good. They had waffles, danish, yogurt, cereal, apple and orange juice, milk, toast, boiled eggs. The manager(who's name escapes me at the moment) was also very nice. Things you might want to consider: That it is right off the express way, so if you want something truly quite cause you want to sleep in a little, you will be getting morning traffic (honks), and emergency vehicles(sirens). It was not in the best of neighborhoods, very safe, but there were some rinky dinky hotels near buy. Across the expressway from a Wal-Mart( this could be good or bad, depends how you see it.) All in all we truly enjoyed staying here and if we needed a hotel in this area, this would be our hotel of choice. We very much felt like home. Read moreGenuine Hotels.com guest review
"Good Stay but Bad Wifi"
Everything was very good except the internet was very slowGenuine Hotels.com guest review
Very unfriendly staff, normally wouldn't care , but kind of went of their way to be rude . Find some other cheap hotel , there's plenty other than thisGenuine Expedia guest review
One of the nicer super 8's that we've stayed at. Very affordable for a quick Austin stay, it was well maintained, clean, and staff was friendly. Only negative was in the room, the bathroom could have been scrubbed a little more and the carpet needs replacing. But overall, the hotel really surprised us! The outdoor pool was also fun!Genuine Hotels.com guest review
"Don't Waste your money..."
What a waste. We reserved this one as it had decent reviews and all we needed was a place to sleep and shower. We arrived at 10 pm. Once in our room, a dog next door started barking. The room was dirty. The bathroom was dirty. The beds were hollowed out like bowls. After midnight the dog was still barking. Despite numerous calls to the front desk, the […] situation was never remedied. We left and went to a Courtyard by Mariott down the street. What a difference. You definitely get what you pay for. DONT STAY HERE!!! Read moreGenuine Expedia guest review
"Best Super 8"
This was the best Super 8 we have every stayed. Clean.Genuine Hotels.com guest review
"Good Pleasant service"
Pleasant helpful staff, rooms clean and pleasant. Breakfast could use some work, and maybe longer serving time. Very pleased.Genuine Hotels.com guest review
"Along the highway but close enough to downtown"
I got put in a smoking room, and the toilet sucked. But I got what I paid for. And the people there were very courteous. If on a budget, this is a good place to stay. Its only a shallow dive.Genuine Expedia guest review
"Reasonable price for an enclosed hotel near family"
We found the hotel to be clean and the staff friendly, and the breakfast options good.Genuine Expedia guest review
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