Room was clean and recently updatedGenuine Hotels.com guest review
This very well could have been the room from the Hotels.com "Captain Obvious" commercials. There was not a finger in the corner, but there were finger/toe nail clippings on the floor at the head of the bed by the night stand along with a wad of chewing gum and a palmetto bug. The staff emediatly came to clean the room, but we're not surprised by what […] was found. We also had an individual follow my 20 year old daughter to the door and refused to answer any request as to "who was it" and continued to knock on the door until I was able to get out of the shower and answer the door with my 45 on my hip. "Thank God for the second amendment", again the front desk was made aware of the issue and we made the decision to check out early. Though it is advertised as a nights inn, it was the old Super 8 that had the poor reviews in the Hotels.com listing. Do yourself a favor, find somewhere else to stay unless there is no other option! Read moreGenuine Hotels.com guest review
The room is big and clean, breakfast was terrible! Stale cereals... frozen waffles... cold coffee! No, I won't stay again....Genuine Expedia guest review
"Pictures are deceiving."
There were stains on the sheets. The swimming pool was green.Genuine Hotels.com guest review
"DO NOT STAY HERE"
After reading the reviews I gave this hotel the benefit of a doubt. We stayed May 23-26 and when we left Saturday to SeaWorld and after returning to our room we found out that a tablet had been STOLEN from our room and when we confronted the front desk she stated only one person had been in the room which was the cleaning lady. The front desk person […] thought it was funny or a joke. DO NOT LEAVE ANY PERSONAL ITEMS IN YOUR ROOM THEY WILL BE STOLEN!!! The pool was dirty had bugs and leafs in it. The room was ok towels had some stains and the sheets did too. They only gave us 2 towels for 4 ppl and was going to make me pay extra for towels. ALL IN ALL THEY STOLE FROM MY 4 YEAR OLD SON AND I HAD TO EXPLAIN WHY HE DIDNT HAVE HIS TABLET ON THE 7 HOUR TRIP HOME AND MY HEART BROKE WHEN HE CRIED AND SAID IT WASNT FAIR. :( SAD THAT PPL WOULD STEAL WHEN YOU BOOK A HOTEL TO FEEL SAFE AND ENJOY A VACATION Read moreGenuine Expedia guest review
"My money back"
It was so bad that my wife has a lot off small bits from some kind of bag all over here body, really want my money backGenuine Hotels.com guest review
"Pool was dirty, room was fine"
Pool was very cloudy and full of leaves. Also, it appears they are Super 8 now so if you look for that sign you can find the hotel. The room was fine though.Genuine Expedia guest review
"Poor customer service."
Customer service at the counter takes forever. Twice my room key didn't work. The iron in the room was broken and had to ask for another one.Genuine Expedia guest review
horrible , no HBO like adv and very dirty! ughGenuine Hotels.com guest review
"Great for the price.."
Great hotel. Just a little confusing at checking in but was handled.Genuine Expedia guest review
"Disappointing hotel and staff"
This hotel was a disappointment overall. When I arrived I waited for 10 minutes for another woman to be checked in even though there were two employees behind the counter. While I was being checked in that other woman came back and exclaimed that there was "a man already in her room". The hotel staff just laughed it off saying how he bought another […] night and they forgot about it. They gave a key to a strange woman to another man's room!! And thought it was laughable! That should have been the first sign... I went to my room and instantly noticed it smelled nasty. I had to double check that I didn't get a smoking room. I did not. I did notice however that there were cigarette burns on the bedding. They use the same bedding in the smoking rooms as in the nonsmoking. Besides that thin, cigarette burned "comforter" all I had to sleep with was paper thin sheet. I had to use my own blanket (lucky I had one) to stay warm during my stay. I traveled a long ways and was ready to freshen up and quickly noticed the thin, scratchy towels and the lack of complimentary soaps. I brought my own soaps but I found that strange. Upon further review, the floors had crumbs and dirt everywhere and everything was dusty from the blow dryer to the inside of the coffee maker. Yes, I said the INSIDE of the coffee maker. I also noticed that I had an ironing board but no iron to flatten my dress skirt before going out the next morning. I will NOT be staying at this hotel again. Read moreGenuine Expedia guest review
Couldn't sleep due to the smell, bad neighborhood, typical motel 8. Didn't stay the next few nights,. We checked out and found a much better Hotel!Genuine Hotels.com guest review
"Staff was very nice and room was clean"
Enjoyed are stay, staff was friendly and helpful and our room was clean with comfortable beds.Genuine Expedia guest review
"Terrible stay at this Hotel"
No soap at the Bathroom No paper tissue I asking for a pillow ? Answer : They don't have another one couple of empty can of beer at the floor When I'm checking out, no receipt available because the computer was down.Genuine Expedia guest review
"Great location for where we where and needed to be"
Breakfest was no good! The hotel is just old! They should lower the price per night! Sorry, But it needs a remodel!Genuine Expedia guest review
"Short distance from sea world. Terrible reveiw"
Was not clean upon entering the room and very poor hotel service. Air conditioner not working properly And overall poor service.Genuine Expedia guest review
Cleaning staff never vacumed floor nor changed bedding in six days we stayed there. Wouldn't leave coffee packet refills either and we finally asked office for more. We had to ask for clean towels. Front door would not close completely although would lock leaving gap about 1/4 inch to outside. Noisy place outside. Room telephone never worked nor clock. […] Two lamp plug -ins would not work; one end was missing. Friends who stayed also had room ransacked during first day; no explanation by staff. A mess although nothing stolen. Happend while gone during day. I would not recommend this motel at all. Read moreGenuine Expedia guest review
"Pathetic stay...Stay away"
If someone put a Gun On your head, or offer a Big cash for stay in this motel, Just stay away from this motel. been there & stay there for my Son's Air Force Graduation. Very poor room maintenance,condition & amenities. The only good thing for us was a Location , close to Lackland Air force Base... If you want to enjoy your stay,get hotel somewhere […] else... Read moreGenuine Expedia guest review
"Adequate at best"
Poor breakfast, old T.V. w'' bad picture, used towels taken but not replaced on 2nd day, bad bedding. Will not return.Genuine Hotels.com guest review
I liked that it was close to Lackland AFB and that it was fairly quite. On the down side, the pool was not too clean, the safe and coffee pot didn't work. Told the owner and maid, but nothing was done.Genuine Hotels.com guest review
"dirty hotel room"
I lost my car keys in my room and while looking for them I found condoms in between the mattress, food on the wall and other filth in the room. The staff was friendly but the hotel was too dirty for my taste. The location is great. I would recommend the Hotel 6 next door. It was less expensive and very clean.Genuine Hotels.com guest review
Beds are okaii. alittle hard and pillows are too soft. breakfast was too simple and coldGenuine Hotels.com guest review
"Airforce Graduation made easy"
Drove out from California and arrived late which was no problem.I had booked a smoking room which was too far towards the back .I went to the front desk and was switched with no problem. The young man Jonathan at the front desk is very professional . After the long drive and all the graduation events this hotel is pleasant enough to relax.Genuine Expedia guest review
Location was exactly what I needed. Rooms were clean. Breakfast was available with plenty of variety to choose from.Genuine Hotels.com guest review
Desk folks were good. AC didn't work well, but eventually cooled the room. Think it needs some professional help.Genuine Hotels.com guest review
Clean rooms. Bathroom doors would not lock. Latch was broken. Had two rooms and same problem on both bathroom doors. Hotel ran out of milk for the breakfast. Overall was a good place to stay for the price and location.Genuine Hotels.com guest review
We called ahead and made a reservation. When we got there at 12AM the room assigned to us had not been cleaned from the last visiter. We went to the office and the clerk informaed us that there where no more non-smoking rooms avaliable. She offered us a smoking room. I have a child with Asthma so her option was totally unexceptable. After I got very […] upset and we had no idea what to do because it was in the middle of the night and it would be hard to find another hotel/motel. The clerk finally said she had a cancelation and it was a non-smoking room so we took it. The over all cleanliness of the room was Disappointing! Read moreGenuine Expedia guest review
"Needs better service and staff."
First impression was good, the room was spacious and looked clean. Then i found trash under the bed skirts. On the first day of room service the beds weren't even made. Even worse they left a kids blanket they had taken from another room in our room and Front office didn't even seem concerned about it. We stayed there because it is close to Sea World, […] but never again. Read moreGenuine Expedia guest review
"front desk personnel"
I used a credit I received from hotels.com to pay for my room. There was a mishap and according to the employee I had to pay the difference or get kicked out of the hotel. She never offered to call hotels.com to sort things. I had to call myself to figure outwhat happened.Genuine Hotels.com guest review
"Visit to Trader's Village, Alamo and River Walk"
Great stay! Just a few miles from Trader's Village. Went to the Alamo and River Walk before checking into motel. Parking by the Alamo is expensive ($8.00). The River Walk boat tour was great! Trader's Village is a shopper's paradise with over 1000 vendors, food and rides for the kids. A must see when in San Antonio!Genuine Hotels.com guest review
"Avoid this place"
This is the worst Super 8 that I have ever stayed in. It took 3 days to get the bath room lite fixed. I'm still trying to figure out how they cleaned with out a light. I reported the light and they indicated that I was using the wrong switch. Tv had only about 15 channels and several were very poor. It rain a few times and I had to walk through deep […] water just outside the door. Read moreGenuine Expedia guest review
I rated this hotel this low just because the service was not there, no towels or sanitation to the restrooms weren't done plus we had to call out for service that they were going to do. Overall the stay was goodGenuine Hotels.com guest review
"A TRAVELER'S NIGHT OUT"
CLEAN, COMFORTABLE, COOL, HAD ICE, COFFEE, AND PLENTY TO CHOOSE FROM FOR BREAKFAST. HOWEVER, THERE WAS NO MICROWAVE IN THE ROOM. IT DID HAVE A IRON AND IRONING BOARD. THERE WAS NOT A SOAP OPERA CHANNEL. IN THE MORNING THERE WERE PEEL BUGS ON THE BATHROOM FLOOR. HAD TO BE CAREFUL NOT TO STEP ON THOSE. I HAD A FIRST FLOOR ROOM. PARKING WAS NICE. THE HOTEL […] WAS EASY TO GET TO FROM THE HIGHWAY. OVERALL, I WOULD STAY AGAIN. BUT, I WILL BRING FOOD THAT DOES NOT HAVE TO BE HEATED. Read moreGenuine Hotels.com guest review
"Solo el almuerzo le falta mas variedad."
Muy buena, muy limpio el lugar y bien ubicadoGenuine Hotels.com guest review
"Mentiras no hay wifi"
Nunca dejaron toallas hablábamos al loby y teníamos que ir por ellas, nunca sirvio el wifi son mentiras este hotel no tiene wifi gratuitoGenuine Hotels.com guest review
Hade problem med bokningen och kvinnan var inte speciellt hjälpsam. Sämre frukost än vanligt men rummen var ok och nära sea world om man ska dit. Många restauranger i närheten.Genuine Hotels.com guest review
"El Hotel esta bien, esta cerca Seaworld y Six Flag"
Muy bien en generalGenuine Hotels.com guest review
"Place need to be condemed"
10/12/14 bgcritic Houston, Texas
Beg Bugs, Hole in lobby area where black mold can form, faulty wiring near the pool which can cause electrocution. ice machine and soda machine doesn't work. constant prostitutes and drug dealers there. homeless people always walking around. Indian gentleman in front doesn't seem to know what he is doing, asked for name and did not give me his name. no one was in front at first, assuming doing laundry in the back because I heard a dryer, poor workmanship, not dressed in a uniform, so could've been anyone working. terrible, Im highly recommending no one stays here.
"Disgusting place to stay"
09/28/14 greeniiis69 Beeville, Texas
I have to say We were going to stay at the Motel 6 right next door because of the outside of this hotel it looked better so we decided to stay here. BIG MISTAKE!!!y Never Judge A Book By It's Cover!!!!!!!!!! When we first got into the room there was a big hair ball on the bathroom floor as well as some creepy crawlies. At that point we should have just left but we didn't. I left my mother in the room while I went to do a few things and about 3 hours later she called me and said there were bugs crawling all over the other bed and the wall. Since we hadn't even been in the room for but for a few hours. I went to the front office and requested our money back because of the issue The clerk called the manager and we were told they could not give us our money back but they would give us another room. I told him why the heck would we want another room if they are bugs in the beds. We wanted our money back. They still refused! Never the less I've called my credit card company and we are disputing the charge.
"I was glad they had me close to the office. I like it..."
09/11/14 Paula S San Antonio
I was glad they had me close to the office. I like it better than in the back of motel. Staff is friendly, but is stay there every month
"A Good Place to Stay on a Budget!"
09/07/14 Schuylar C San Antonio, Texas
This hotel has rather reasonable weekly rates for a summer period. There is a nice continental breakfast provided from 6:30am until 9:30am daily. There is a pool, which is a nice bonus in the hot Texas heat. The staff here is very friendly and agreeable. They even are willing to take a little extra trash out of the room, at least for those of us with disabilities. This additional attention for handicappers means a lot to me and my family. The rooms are nice, though the cable channel selection leaves a bit to be desired. The refrigerator is a small dorm style one, so do not expect to bring much that needs to be refrigerated. Now some units have kitchenettes, but not the room we are in. The room did have a nice lowered space for hanging clothes and there is also a safe in the room for valuable if you wish. The internet here is also free,but sometimes, it is a bit sketchy (though it has done well for us in the considerable time we have stayed here). The air conditioning has worked very well and is very quiet. The lobby area is very nicely done and the archway over the entrance is a nice touch (it also makes it easy for para-transit services to pick up and drop off passengers.
"Good and bad"
07/20/14 Rj04161968 Splendora, Texas
We checked in on Friday we had 9 people 2 rooms,our room was good,my friends ac didn't work so owner came and switched them out with was wonderful but in middle of the night that one stopped as well. so my friends husband fixed it.Then we went to Seaworld all day on Saturday got back and our key cards didn't work they forgot we were staying 2 nights,which is weird we paid for 2 night and our stuff was still there.the owner was wonderful though,we were sitting in front of our rooms having a few drinks and he went and bought a 6 pack of Coronas for us,for fixing the ac.However on Saturday house keeping went thru my stuff and stole a breast cancer tee shirt..I only took 2 tee shirts with me and came home with one double checked all my bags and at home,Yep it's gone...Then to top it off checked my bank account and they over charged me my receipt says 259.83 and my card was charged 281.83...so now I have to contact the wonderful owner.Hope he honors what my receipt shows and what I was suppose to pay..Lesson learned::I will never let house keeping come in and change beds or bring towels...they are not allowed in my room....The owner was a wonderful man....
"Stay At Knights Inn"
05/28/14 Susana L San Antonio
You need to hire friender personal for your desk. The first person we saw was not friendly at all. I had stop there perviously and the same person was there. The first I went in she told" you need to wait I am busy" I was just going to ask if there was a room. My husband was very upset and we left right away.
05/25/14 Ken G Austin, Texas
I was completely underwhelmed by your San Antonio property. There were dead bugs on the bathroom floor the first day and they stayed there until I picked them up on Day 3. The bathroom in the lobby had numerous dead bugs on the floor the entire time we were there. The ceiling above the shower was covered in black spots (room 107). The proprietors were unable/unwilling to provide a receipt at the end of our stay.
05/12/14 Alejandro S San Antonio
Im sorry to say that the hotel was very poor, the safe wash´t working and i weren´t able to use it, the bathroom floor was wet from day 1 ´till i left 2 days later, the fridge had beer garbage in it when i arrived and they never cleaned the room at all.
"not worth 65.00 a night"
04/30/14 Tharp T Cedar Rapids
The location was about the only good thing I was like to say positive. First off about the room, the air condition worked wonderful, TV was broken for the volume only would go up not down, tried using the remote, did not work had mold growing in the battery area. I never stayed at a location that does not provide anything other then a bed, no coffee, no soap! At check in was told they have a full house, normally breakfast runs 6:30a to 9:30am, however since they were full it would go until 10:30am. Which I thought was GREAT! However I was down for breakfast at 8:15am and more everything was empty, I went over to the front deck and provided to the two ladies stand there that the ideas were empty and they looked at me like they didn't understand English. The bathtub had so much hair in the drain that the tub wouldn't drain while taking a shower. To say the least this was my first and last time staying in a Knights Inn/Super 8.
"One night stay"
04/29/14 Katie H Houston, Texas
I only stayed here because someone else paid the bill. The sheets were used/ had hair all in them. Roaches were in the coffee maker. Dirty tables. Dresser drawers did not pull out. No soap/shampoo. Towels smelled like mildew. Non smoking room smelled like smoke. I did not sleep good because the phone rang 4 times in a 4 hour period. Tried to answer it, but no one there. Asked others that stayed in the hotel, and theirs did the same thing! My sister checked in here about an hour after I did, and they gave her keys to my room, instead of hers. If it would not have been my sister, I could have had all my stuff stolen! BEWARE!
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