Pro: The older room was clean, had good cable tv (old CRT set), and fast WiFi. Cons: Small room, VERY dark and no desk light, almost no table or flat space, 2nd floor room with no elevator and very steep stairs, VERY low hot water pressure and clogged shower head made showers difficult. Hard to get out due to heavy traffic. I would never stay here […] again. Read moreGenuine Hotels.com guest review
"I liked it"
The hotel had everything we needed. We were there for the Grand Prix of Houston and had a straight shot to the track (Reliant Park) in less than 5min. The rooms were nice with all the amenities and I liked the unique look of the rooms. The beds were very comfortable. The TV's were flat screen with an Xfinity receiver with plenty of channels. No real […] complaints at all other than it was a little hectic trying to get out on the road with Friday morning traffic, but that was really it. Read moreGenuine Hotels.com guest review
Would not stay here again. TV didn't work and a faucet was broken.Genuine Hotels.com guest review
"quaint & very nicely refurbished"
A tremendous amount of effort went into refurbishing the rooms, and it shows! Modern and stylish without sacrificing homeyness. Only complaint is uncomfy bed & pillows.Genuine Hotels.com guest review
shower not working & internet not workingGenuine Hotels.com guest review
"Not a total disappointment"
The hotel is ok for it's intended purpose which is to come there and sleep. But I stayed for only two nights and can only provide my assessment for that. The hotel staff was friendly but parking was scarce. The hotel is definitely out-dated and the bed was uncomfortable. But for the most part it looked pretty clean. Until I laid on the bed the second […] night and saw a bug crawling on the sheets. The tub seemed to be clogged as the water would not drain as the shower was running and I didn't like the fact that you had to turn the timer knob in order to get lights in the bathroom area. Overall, it was ok for its intended purpose, which was to come there late, sleep, get ready in the morning and leave. Read moreGenuine Hotels.com guest review
Hotel location was very convenient. I liked that the hotel had a small play area for children. The beds were comfortable as well as the pillows. I saw a cockroach one night, but just because you do not see them at other places doesn't mean they are not there. I would stay at CareFree Inn in the future.Genuine Hotels.com guest review
"Was very disappointing"
Ugly motel small rooms and bathroom old tvs terrible breakfast and old stairs super hot roomsGenuine Expedia guest review
"we did not spend much time there"
altho the staff was very kind and tried to make things comfortable for us , we were so disappointed in the continental breakfast they served.. the toaster was broken , the coffee was cold , and the fruit was not very tasty.. the room opened from 7 am to 10 am.. one morning we got there at 7:10 am and there was no food left. They said some large family […] group had come in early and eaten all the food up. mostly we ate a very small bowl of cheerios and some tang drink daily. .. we felt their choice of foods could be greatly improved upon The shuttle bus was seemingly always in need of repair. altho they did get us to and fro to the hospital. sometimes we had to wait quite a while to return to the motel tho.... Read moreGenuine Expedia guest review
"Great if hosital stay or visit"
Overall everything was good, the area is not great so don't go out much at night alone. The breaknfast was lacking, donuts were the little ones form the gas station but rest was not bad. Serveice was great and very helpful, they could not have been better.Genuine Hotels.com guest review
"Aid for disabled."
Will not stay here again. I am disabled an the shower had no place for me to sit so I couild not shower while I was there.Genuine Hotels.com guest review
OkGenuine Hotels.com guest review
"Good price for location"
They have made some decorating touches, but the base structure is pretty old. However, the staff was nice and the room was clean.Genuine Hotels.com guest review
Response by CareFree Inn Dear Sir/ Madam, I would like to thank you for taking time to review the hotel. I am glad you enjoyed lodging with us and that our staff was helpful and nice. Do stop by and visit when coming to Houston. Best Regards,
"Unique kitchen setup"
In addition to free breakfast, and microwaves, refrigerators and coffeemakers in the guess rooms, there is free access to a complete kitchen at all times. Very flexible for any special dietary needs or if you're just tired of restaurants. The location is very accessible to southwest Houston, including the medical center, and there is a limited shuttle […] service to the med center. (Watch out when driving here for the first time because the hotel is on the east side of South Main and there is a barrier so you can't turn left if you are southbound on Main. Instead, take the first ramp on the right after you pass the place, and U-turn under Main to get there.) The decor is a little corny and obviously refurbished, but generally clean. Friendly staff. Read moreGenuine Hotels.com guest review
Response by CareFree Inn Dear Mike, Thank you for taking time to review our hotel, I am elated that you enjoyed the community kitchen we provide for the guests, and the friendly staff that accommodated you while your lodge. We hope to accommodate to you on your next visit to Houston.
"Excellent hotel for the money."
The staff were very nice and friendly. It was a comfortable hotel with a calm atmosphere. Great service and really great price.Genuine Expedia guest review
Response by CareFree Inn Dear Bill, I would like to thank you for your review. I am glad to hear you had a nice experience while lodging at CareFree Inn and pleased the staff was helpful and friendly. Sincerely,
"For this price it was okay"
Hotel was okay . Only it was close to the hospital that's why we choose this one. Room was just okay. There was iron but iron board was missing . For breakfast just go somewhere else as there was nothing much . I had orange juice . Over all it was just fine for this priceGenuine Hotels.com guest review
Response by CareFree Inn Dear Sir/ Madam, I would like to thank you for taking time to review the hotel, I apologize that we did not have an ironing board available in your room. It is good to hear you were satisfied with our prices. Regards,
"easy to get around"
very satisfied overall, great location,easy access, great service, helpful staffGenuine Hotels.com guest review
Response by CareFree Inn Dear Sir/ Madam, I would like to thank you for taking time to review our hotel. I am very elated that you were satisfied and happy with the service we provided while lodging with us. Please do come again when you visit Houston in the near future. Sincerely,
"Should have cost a lot less"
LIGHTING HORRIBLE. There was zero overhead lighting. The main room had only one tiny lamp that was working. The lights in the bathroom and sink areas were on timers. The one over the sink was turned off and if I were an inch shorter, I would not have reached it. STAFF was friendly, except for the maid who hid my shoes from me in an obscure drawer. The […] sheets and towels had some holes in them. The pillows were horribly uncomfortable. The AC worked--thank goodness. WORST continental breakfast ever. Good thing there is a WHATABURGER next door--total lifesaver. Read moreGenuine Hotels.com guest review
Response by CareFree Inn Dear T. Hunt, I would like to thank you for your review we appreciate your honesty and also for taking time to review the hotel. Please formally accept my apologies for the lighting, linens and pillows, I am glad the staff made your lodging feel better. Lastly, for the breakfast we are planning on adding some variety to our selection. Please feel free to come lodge with us again in the future. Regards,
"Recent Houston Stay"
Hotel was allright. had alot of difficulty with Internet and TV Service. Every Day the Internet did not want to work. Towels were not very nice and twice had to request non shredded towels.Genuine Expedia guest review
Response by CareFree Inn Dear Sir/ Madam, I apologize about the difficulty with our Wi-Fi and Cable service, we have contacted our provider and are currently working. I do apologize for the towels and I am glad we were able to provide you with better towels. Regards,
"Okay, but needs improvement"
Overall it's a fair deal, but there were a lot of nits. My magnetic key wouldn't work, so a trip back to the desk. The TV box wouldn't go on. There was only one electrical outlet, so I had to use my laptop in an awkward place. Wifi was pretty awful. Shuttle service was good getting to MD Anderson, but they didn't show up when I called to get back. After […] second call, they showed up. Their Continental breakfast was little donuts and Cheerios, so I didn't bother. Coffee pot in room, but no coffee or filters. No bathmat in tub. Housekeeping was very good otherwise. Read moreGenuine Hotels.com guest review
Response by CareFree Inn Dear Les, I would like to thank you for taking time and reviewing the hotel. I do apologize for the late shuttle service, the coffee we have upon request at the front desk, the reason is to keep the freshness of the coffee. Also we are continuing to synchronize the cable with the television so that would be one of the reasons for the tv box not being able to turn on. Furthermore, we hope to be your lodging destination next time you visit Houston. Sincerely,
Nice hotel for the price. Friendly and accommodating staff. Nice large rooms.Genuine Hotels.com guest review
Response by CareFree Inn Dear Sir/ Madam, I would like to thank you for your review, I am glad you enjoyed your lodging at CareFree. I am also glad you liked the friendly staff and that we were able to assist you in your needs. We hope to see you soon! Regards,
Poor/would not stay againGenuine Hotels.com guest review
next to downtownGenuine Hotels.com guest review
"4.5***** Star Hotel with 2.2 ***Star Fee"
The Hotel from the outside does not seem much, but the interior and services are comparable to a five star hotel. What I look for in an hotel is Cleanliness and Comfort, this hotel has both. In terms of facilities, its got refrigerator, microwave and TV (not flat). It is spacious and gives room for those with children. I will recommend this hotel to […] anybody, does not matter your status. Read moreGenuine Hotels.com guest review
Response by CareFree Inn Dear Henry A, I would like to thank you for taking time to review the hotel, as well as a thank you for this great review. I am glad to hear you enjoyed your lodging with us, and the service provided in cleanliness and comfort. Please come back and lodge with us in the near future. Sincerely,
The hotel was good for what I needed it for. My mother had an appointment at MD Anderson. The front desk person was great.Genuine Hotels.com guest review
Response by CareFree Inn Dear Sir/ Madam, I would like to thank you for taking time to review the hotel, and lodging with us. I am glad to hear you enjoyed the hotel as well as the helpful staff. Here at CareFree we strive to make our guest feel welcomed, thank you for the review. Regards,
"not far from medical center"
I go to md Anderson monthly, and have tried many low cost motels. While this place wasn't terrible, I probably won't stay there again. There are better places for the price, but I needed a last minute room. On a very hot and humid Houston night, I had to search for my room, could not find it, and had to go down to the desk to get the location. I was […] told it was in an "alcove" which means a very dark hallway. After finding the room in the dark, I discovered my key card did not work. Back down to the office to get it activated. The hall light did come on during the night and put a lot of unwanted light in my room. Read moreGenuine Hotels.com guest review
"not much of a breakfast"
breakfast a disappointment and room needed to be updated but shuttle was goodGenuine Expedia guest review
Response by CareFree Inn Dear Sir/ Madam, I appreciate your review, I am glad you liked our complimentary shuttle to the medical center. As for the rooms we are in a renovation process, and for the breakfast we are working on adding to our selection. Thank you again for lodging with us. Sincerely,
"It's the little things"
The hotel is situated right off of the Loop, but the route is somewhat circuitous to actually get to the building. All in all, it was ok for a brief stay, but little things turned me off: not having a hairdryer; having a coffee pot in the room but no coffee; the timer switches on the lights; and the very minimal water pressure in the shower that took […] too long to warm up. Read moreGenuine Hotels.com guest review
Response by CareFree Inn Dear Ang, I would like to thank you for taking time to review the hotel. I would also like to apologize for not having a hairdryer in the room, the water pressure, lights. As for the coffee it is actually at the front desk, we do this to preserve the freshness and to not have it go to waste. Regards,
"Good location to go into City - Main Street"
It was a good motel for a good price. Staff helped with questions.Satisfied. Good Fair Price.Genuine Hotels.com guest review
Response by CareFree Inn Dear DW, I would like to thank you for taking time to review the hotel. I am very elated that you had a pleasant experience while lodging at CareFree, as well as the helpful staff. We look forward to seeing you again next time you visit Houston. Regards,
"Great Value. Refurbished Motel a bit wrinkly."
Updated well, except for the bath/shower which is in need of a rip out and replace. Very friendly staff. For what I paid it was a nice quiet place to sleep and a great value overall.Genuine Expedia guest review
Response by CareFree Inn Dear Michael, Thank you for your review, I am glad you enjoyed your lodging at CareFree Inn. We are currently continuing with the remodeling, and I am glad you liked the friendly staff and the quiet atmosphere. Sincerely,
had a great stayGenuine Hotels.com guest review
"It worked for what we needed"
Adequate. Continental breakfast was too light. Room was super hot when I arrived, took a long time to cool off. Front desk staff was helpful. We needed some place quick and it worked for the night.Genuine Hotels.com guest review
Response by CareFree Inn Dear Sir/ Madam, I would like to thank you for taking time to review the hotel. I am glad we were there to provide you with your lodging for the night, as well as the front desk providing you great service. Thank you again. Regards,
After the first night we changed rooms due to rust in the bath tub, could not control temp of water and the TV had a terrible picture. The next night was better, but the Hotel is old and run down.Genuine Hotels.com guest review
Response by CareFree Inn Dear Scott, I appreciate your review, I am glad we were able to correct the issue. I assure you that maintenance is working hard to get this issue resolved, and we are also working to renovate the hotel.
"I arrived at night...could not see the surrounding"
I was very pleasantly surprised with the ambience and the free shuttle service.Genuine Hotels.com guest review
Response by CareFree Inn Dear JoAnne, We are very happy you were satisfied with our free shuttle service to the medical center, also I would like to thank you for taking time to review our hotel we truly appreciate your feedback.
"Meets Basic Needs"
If you are looking for an affordable place just to stay for a night or two, this is it. The building is in dire need of renovation but I was provided with everything I needed. The free shuttle service takes you anywhere you want to in the medical center, the person at the front desk was very open to answering any questions that I had and the room was […] comfortable. With regards to food access, I liked having the buffet restaurant right next to the hotel and a community kitchen (even though I did not use it). The breakfast was disappointing since there was not any milk or eggs, which I think are basic things a hotel should always have but I was happy to have the free breakfast anyway. It met all of my needs - service, comfort, breakfast, wi-fi, and transportation. Read moreGenuine Hotels.com guest review
Response by CareFree Inn Dear Sir/ Madam, I would like to thank you for taking time in reviewing the hotel, I am glad you enjoyed your lodging with us and our services met your needs. Yes, at the moment we are continuing our renovations and looking into adding to our breakfast selection. Please do stop by while visiting Houston. Regards,
SatisfactoryGenuine Hotels.com guest review
Inexpensive, but you get what you pay forGenuine Hotels.com guest review
Close to the hospital I was having surgery in. Was able to relax before the day of surgery.Genuine Expedia guest review
Response by CareFree Inn Dear VJ, I am glad you were able to relax at our hotel before your surgery, and thank you for taking time to review the hotel.
I did not like the hotel. The hotel did not look like the pictures advertised on hotels.com. I would not recommend this place. The power was shut off for about 45 minutes. Not worth the $80.00 that I paid.Genuine Hotels.com guest review
"The Main Word is CHEAP."
room was small and color choice was dark. the microwave and the coffee maker were present in the room but there was no outlet to plug them into unless you moved them in the vanity area and set them on the floor. there was no counter space to set them on. there was a small slit in the wall of the tub enclosure that water had apparently gotten into. the […] price for the room was good thanks to the discount for multiple night stay and non-refund policy. the walkways and stairways were dark due to non-working lighting in these areas. convenient to MD Anderson with free shuttle service. The continental breakfast was not much of a breakfast. Just cereal, juice, milk and waffles the times we tried to use it. Thank goodness there is a Whataburger right next door. Overall I guess you almost get what you pay for. If you are looking for cheap this is the place. Won't be back if the need arises to go back to Houston. Read moreGenuine Expedia guest review
Response by CareFree Inn Dear Sir/ Madam, Thank you for taking time to review the hotel. I apologize for the lighting issue and I assure you maintenance is taking care of this as well as the slit on the wall, and I am glad you liked the complimentary shuttle service. Lastly, we are also working on providing a variety for our complimentary breakfast, and again thank you for your review and we are working on providing our guest the best service.
The room was adequate, could use a little more updating inside room. The outside looked nice. Staff was pleasant and helpful. Shuttle service saved us from the expense parking at the hospital.Genuine Hotels.com guest review
"Good for the price"
The hotel itself is fine. The room was clean. It’s designed to look country, I think the smell other reviewers talked about is from the wood lining the walls in the room. There are other occupants that seem like they live there, but it didn’t seem to be an issue for me. The location is difficult to get to but is close to the medical center. Call the […] hotel directly for a better rate; I heard them give much lower rates than mine more than once. Also, do not expect flexibility, the room you book is what you will get, end of story. Read moreGenuine Hotels.com guest review
"Great place to stay..."
The only bad thing about this hotel was the location. The intersection to enter or exit the hotel was bad, it was heavy traffic and wasn't the easiest getting in or out. But, the staff was exceptional, even when i couldn't get into my room. The housekeeping was exceptional as well. I didn't get to enjoy breakfast, but from the lobby view, the breakfast […] area was very clean. Read moreGenuine Hotels.com guest review
It was clean, but dated. The shuttle was nice and if going to the medical center, can save you on the parking garage fees. The breakfast is disappointing. Staff is friendlyGenuine Hotels.com guest review
"Close to Reliant Stadium & places to eat"
The room was small, but comfortable. The TV and furniture were outdated, but functional. The location of plug-ins (for recharging cell phones or computers) were either nonexistent or in awkward places. We had a coffee pot, but nowhere to plug it in at and no coffee was supplied for it. The shower had NO water pressure, so we were forced to take baths. […] The knobs for the hot/cold water did not work. We had to use a screw driver to turn them. On the plus side, the hot water was great and did not run out. We used this hotel to attend the Houston Rodeo. We walked from the hotel to Reliant Stadium, saving us $20 - $30 that they were charging for parking. Despite the few issues we had, we would stay here again as the price for the room was economical and the hotel was close to attractions and several fast food places. It’s a 2 star hotel, so don’t expect 5 star comforts. Read moreGenuine Hotels.com guest review
"Close To The Houston Rodeo"
Great location! The only negative is the water temperature. It was either really hot or really cold.Genuine Hotels.com guest review
I have used this hotel for the same week during the past 2 years. IT is not anything fancy, but it does the trick. The place could use a facelift, but I wasn't in town to stay in my room, so that wasn't a problem. They have a small breakfast are which is convenient. The area isn't great, but I still felt safe. If I could change anything, I would ask […] for a more comfortable bed, but it was only 2 nights and that wouldn't keep me from staying again. Read moreGenuine Hotels.com guest review
old hotel not worth the price per night. will not use expedia again.Genuine Expedia guest review
Response by CareFree Inn Dear Sir/ Madam, I would like to thank you for your review and we appreciate your feedback, we are working hard to update the hotel in all matters to make our guest feel welcomed.
Great clean place, noisy because near highway.Genuine Hotels.com guest review
"Decent, clean value hotel close to the med center"
The staff was very nice and helpful. It is an older hotel but was convenient for our stay to get to the medical center area. Getting out on Main Street can be hard depending on traffic flow and time of day. The bed was very comfortable and the bathroom very clean! I was impressed. More expensive hotels aren't as clean as my room was here. It was a great […] stay for the price. I would stay again. Read moreGenuine Expedia guest review
Response by CareFree Inn Dear Sir/Madam, Thank you for your review, we truly appreciate it. I am glad your stay at Carefree was to your liking and we hope to see you in the near future.
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