"@@beware@@ This is a -1 star hotel@@"
Rooms smelled, had a "suite" family vacation, two rooms oddly joined buy the entrance door only. In one room the AC did not work,upon arrival we turned on both units, left for a few hours came back one room cool the other not, called front desk, they seemed almost confused as how to respond. Employee told me manager on the phone, she will talk to her […] and see want she "wants" to do....tick tick... 20 mins later nothing I call again, no apology, just told oh the manager now left the office and she did not get to speak with her, she will try again. More time goes by, maintenance comes looks at filters, turn the buttons and says he will be back, and you would assume at this point problem would somehow be remedied, we'll you would be wrong, we were ignored. Call a few hours later, told employee of situation and how five hours later we are still waiting, the reply was I don't know, I will check..tick tick day one and no response, we slept with the doors to each room open so the AC from one room could cool both. We stayed two nights, never had a manager contact us, maintenance never came back either. 2nd left room at 7am arrived back at 345pm...room not cleaned! Horrible service, smelly room, not well kept, and they do not care at all. I recommend you pay a little more in monterey to get something better, I have learnt my lesson. Read moreGenuine Hotels.com guest review
"First and Last"
Our first and last stay....the room smelled terrible and the bed was extremely uncomfortable.Genuine Expedia guest review
"Not good. At All."
I can only use 1500 characters here. Not enough to say how bad this place is. First, the person at the front desk was personally offensive and unprofessional. Second, the housekeeping didn't visit our room. Third, I told the manager about the room and she pretty much called me a liar when I explained the "Do Not Disturb" sign had never been hung up. […] Fourth, the air conditioning unit made loud noises all night making it hard to sleep. Fifth, the manager was rude when I tried to get a late check out. She also said the hotel had no vacancy the next night, but I could rent it for another night if I really wanted the late check out which is inconsistent with it being filled up. I would not stay here again. I would not let anyone I know stay there either. Read moreGenuine Hotels.com guest review
Good place to stay for just sleep. Easy to find.Genuine Hotels.com guest review
It was great...................................................Genuine Expedia guest review
"centrally located to Monterey to Moss LAnding"
We have stayed two times , both for business trip. I like the location because the Marina State Beach is right there to enjoy, as well as centrally located for most peninsula spots. The room was clean and towels nice. The interior design needs remodeling but for the age of the building, I feel the upkeep in pretty good.Genuine Hotels.com guest review
nice location, close to everything we wanted to doGenuine Expedia guest review
Not taken care of. Stairs leading up to the room are falling apart. I think it's termites. Bathtub was dirty. Looked like stuff must'v e fell down from the sprinklers above the tub. Not a picky person since I decided to stay at a two star hotel. It just felt like everything you touched was dirty. The weather in Marina sucks. ALWAYS cloudy and cold.Genuine Expedia guest review
"Not what I expected"
The shift attendant Monique was very nice. My husband was very disappointed when we got to the room because the bed sheets weren't clean so we were moved to another room. There was stuff under the bed from previous guest, the hotel absolutely needs some upgrades for the rooms and the employees absolutely need to put more attention to detail, you can […] tell by things like that they are not happy employees. Management needs to get to work, hotel pricing is to high for what guests get. Read moreGenuine Hotels.com guest review
"Hotel of ill repute"
We reserved this hotel one evening as it was the last one left in the area that wasn't over $200. When we checked in, a fellow drove up to the reservation desk, said he was done with the room and left. The front desk gal told us he just checked in about an hour before. Moral of the story is that the hotel had a feel for extracurricular activities.Genuine Hotels.com guest review
"Good location but room accommodations out of date"
Not too bad of a place to stay, but room accommodations were a little outdated.Genuine Hotels.com guest review
"Noisy and overpriced"
Thin walls, outdated rooms and uncomfortable bed. Very noisy due to thin walls. Expensive for condition of hotel.Genuine Hotels.com guest review
"Close to beautiful beach dunes"
Very friendly customer service when checking in. The hotel is most affordable in the area and close to Monterey, cannery row, lovers point and surrounding area's.Genuine Hotels.com guest review
"Not the best room"
There was mold in the bathroom and cobwebs aroundGenuine Hotels.com guest review
"Wonderful Weekend stay"
The front desk staff was very helpful. Location was great. Only thing was it could use a little upkeep. I'll be staying here again next time I'm in the areaGenuine Hotels.com guest review
Excellent room for our golfing foursome. Adjoining room with four beds and two baths.Genuine Hotels.com guest review
"Motel 6 would have been a better choice"
Staff was friendly...very outdated rooms, the window was frosted over, the breakfast room was a joke.Genuine Hotels.com guest review
I thought I was making a "RESERVATION". Not pay for the room 3 weeks in advance. You fooled me. I won't forget.Genuine Hotels.com guest review
"close to ocean & Monterey"
convenient to Monterey and freeways.Genuine Hotels.com guest review
"Convenient location, close to beach. Small pool."
Convenient location, close to beach. Small swim pool, small breakfast room.Genuine Expedia guest review
"Expensive rates but easy walk to the beach"
Extremely high room rates for the room esp on weekends where even a small event is taking place BUT we have stay here several times to save $$$ even with higher rates it's still cheaper than rooms in Monterey. We would stay here again. Less than a block from the beachGenuine Expedia guest review
This one wasn't bad in any specific way, but nothing was great, either. The breakfast is a "don't bother", and room/building maintenance was underwhelming. Nothing was really terrible, but they just don't put a lot of effort into the place. On the other hand, I actually slept better the two nights I was here than I do at home.Genuine Hotels.com guest review
I stay for only one night, at the middle of the night I hear water dripping. It was the bathroom ceiling. The room was on the first floor. Don’t stay here….Genuine Expedia guest review
"Pretty good for the price"
Check in was nice and easy and the staff there was great. For being a lower budget hotel was for sure worth the money.Genuine Expedia guest review
"Mini Family Reunion"
Checking in we asked for rooms next to each other with handicap accessibility since both parties are handicap senior citizens. We were assured we would have that also we were told only one room had a refrigerator and they both had them. The rooms were across from one another not next to and thus stay was on a Tuesday night and they were not busy. They […] say they are Not a pet friendly place yet a worker who I saw working at the front desk the day we checked in, had her little black dog and she was walking the grounds with her dog and the dg took a dump right next to where I was standing on the lawn and the owner did not pickup the dogs mess. I guess it is ok hit a worker to have a dog on grounds but not the paying public. They might want to review their policy on pets because the rooms were dirty stained carpets and old linens. The food room was very dirty as well. Read moreGenuine Expedia guest review
This hotel needs a refresh.......and some bleach. Pretty pricey for this caliber of hotel. I'll check out some other options next time.Genuine Expedia guest review
"Quality Inn Monterey Beach Dunes"
For the price point i would say this was excellent choice. The location was awesome.. There is a beach front within walking distance from the hotel which was perfect. You avoid all the Santa Cruz/Monterey traffic and be equidistant from them for great access to both at the same time. Lots of great food places in town that were much cheaper/better to […] eat at w/ less lines. I liked that part. Read moreGenuine Hotels.com guest review
Place next to a beautiful ocean view and also a place to where you can find peace and quiteGenuine Hotels.com guest review
Although the room was a bit small the professionalism, cleanliness and location of the hotel made up for it. I would stay there again AND recommend it to everyone.Genuine Hotels.com guest review
"Great for a basic room"
I had two adjoining rooms. One for the kids and the other for the adults. The adjoining rooms were attached via a common hallway, not like a traditional room with a common door. So we had to prop open both doors in order to keep an eye on the kids. The beds are fair at best and the bathrooms need a rehab but the location is great for walking to the […] beach and the service was good as we'll. Read moreGenuine Hotels.com guest review
"Nice location but, dirty room."
Room appeared clean upon entry but, upon closer inspection it was pretty gross. The desk was sticky and foot prints were in the bath tub. Also odd dark colored stains were on the bed sheets. Another odd thing, I heard unusual noises from the ceiling. Turns out it was a bunch of pigeons above my room.Genuine Expedia guest review
Room had a musty smell only 2 towels. Breakfast was ok . Hard boiled Eggs were rubbery and old. Very close to the state best which was nice.Genuine Expedia guest review
Great location, very fair price, good value. This hotel met my expectations for our stay. We used the hot tub as well which was nice in the evening. This isnt a hotel that will excite you, but it's in a safe location near the beach, friendly staff, and reasonably priced. It could use some updates and probably do without the free breakfast and instead […] update the in room experience. I would stay here again. Read moreGenuine Expedia guest review
"Its a 2* Hotel after all"
I read mixed reviews about this hotel but we're only staying 1 night, its probably "bearable". I wouldnt recommend this hotel to friends n family. Receptionists are stiff and non accomodating to guests. We asked if we could change our room and she answered "No!" right away like she doesnt want any more work to do. Im pretty sure theres a lot of empty […] rooms but she said theyre full, I didnt see a "NO VACANCY" sign on. The guest next to me asked "so u have no rooms" and she said "oh no." Very conflicting. I was too tired to argue, I'll just put it out in my review. Piece of advice try to avoid room near the stairs, too noisy. Place is 10-15 min to Cannery Row for eats. CONS: Reception Staff, cleanliness PROs: breakfast is good except the boiled eggs; near the Marina State Beach; room small but thats what u paid for. Read moreGenuine Expedia guest review
"Only if you just need to stay somewhere"
I booked this last minute and because this was a busy weekend it was the only hotel that wouldn't break the bank. The only saving grave is that it is close to highway 1 and Marina state beach. Other than that the walls are paper thin and you can hear EVERYTHING in the other rooms. I even heard someone sneezing. Bring earplugs to sleep with if you have […] to stay here. Read moreGenuine Expedia guest review
"Close to the BEACH"
Small for four people and the breakfast thing was kind of a nightmare but other than that, a great for sleepingGenuine Hotels.com guest review
Our experiene was very good. The staff were able to accomodate us,in obtaining another room since we traveled with our son.Genuine Expedia guest review
Little beaten op hotel but a Nice locationGenuine Hotels.com guest review
"Sea Otter Classic"
Last minute reservation took me to far from Laguna Seca, no many place to eat, nothing convenient but it was just good place for bed.Genuine Expedia guest review
"Good value motel close to the beach and dunes"
We were looking for somewhere affordable to stay, close enough for us to walk to Marina beach dunes and with somewhere nice and easy to go for our evening meal. This motel ticked all those boxes. The room was clean and suited our needs just fine, we had a very good meal at the Hawaiian restaurant within the resort just across the road, and a very nice […] early morning walk along the beach (public access from the same resort across the road) where we saw lots of dolphins! Read moreGenuine Expedia guest review
"Can't figure out why this hotel is rated so low"
I just stayed here for the second time, and I cannot figure out why it's overall rating is not higher. For a Monterey-area hotel in this price range, it is a very good option (and I've stayed in at least 3-4 others). My rooms have been clean and well furnished. They may be a little on the small side, but I haven't felt cramped (although I've been by […] myself). All of the staff I have dealt with have been very friendly. The only downsides are that it is a bit far from downtown Monterey and there is a lot of traffic noise from Hwy 1. (Perhaps rooms at the front of the hotel are quieter, but I haven't stayed in one.) However, on the plus side it is an easy walk to the beach. Read moreGenuine Expedia guest review
"No restrooms for customers"
Very bad experience , terrible customer service , rooms was not ready and the hotel not even had a restroom to offer in the waiting area .Genuine Hotels.com guest review
"Great Budget friendly option."
Each check in. Right next to the beach. Rooms were clean. Great budget price.Genuine Expedia guest review
"Cramped, found kids pajamas between mattress n hea"
Cramped, kids clothing between mattress and wall. Breakfast had to fight for food before it kept tuning out. Would be last choice though location was great.Genuine Expedia guest review
The hotel was in a perfect spot in between everything. The room had a broken lid to top of toliet. Wanted our charge card to process any damage, but they knew nothing about the broken lid. Besides SOME of the hotel staff being unfriendly our stay was nice.Genuine Expedia guest review
"Very nice low priced hotel"
This hotel was very nice for the price. The rooms were clean and comfortable. The staff was friendly and accommodating. The free breakfast was very good compared to similar hotels. This was my second stay in this hotel. I would stay again without hesitation.Genuine Expedia guest review
The room was adequate. It did not feel that clean. Maybe because it's older. It met our needs as far as someplace to stay. It really needs some updating as far as the furniture, and appliances. Would possibly stay there again.Genuine Hotels.com guest review
"Good for the price"
Not too bad for the price. Room was very small but clean. No fridge. Paid for a queen but almost certain the bed was a full. We were placed under the stairwell which made it very noises. Walls were pretty thin since we could hear everyone around us... Even above us. Could hear traffic from Hwy 1 until about 2am.Genuine Expedia guest review
"OK for a short stop"
The beautiful Marina Dunes Preserve is a 5 min walk away, which makes for a perfect evening stroll when you arrive. Otherwise it was a typical simple inn with a small pool in the courtyard. Breakfast was nothing to write home about )-:Genuine Expedia guest review
"Hotel close to beach and freeway"
The staff were pleasant and the room clean. Walking distance to the beach was nice. Not enough towels available when needed, the cleaning lady was already off at noon.Genuine Expedia guest review
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