Worse hotel stay I have ever had. Purchased my own sheet for the bed.Genuine Hotels.com guest review
"Was a decent stay"
It was a friendly greeter when I checked in and the overall service was alright just minor issues. For one the remote to the television was a bit annoying. I had to have two different ones. One for sound and other for channel. I ran into bits of cigarette ashes on the hot tub and on the bed. I'm assuming the room wasn't checked before I arrived. Other […] than that it was peaceful. I stayed in room 201 for a night. I've been at this hotel before just never ran into this type of issues. The front desk however was friendly , fast, and assuring when I has key card problems. Read moreGenuine Hotels.com guest review
"Pay Extra for a CLEAN Hotel"
Booked this hotel to attend a friend's out of town wedding. Got to the place and was checked in by an unfriendly staff member at the desk who acted like she had no idea I had even booked the room to begin with. Go to look at the room, which was supposed to be non-smoking, to find that it was dirty and reeked of smoke. The entire carpeted area around […] the hotel appeared as if it hadn't been vacuumed in at least a week. Rather than tough it out, I choose to leave. Not only was I unhappy with the room but I was also not happy with the service. I do not recommend this hotel. Read moreGenuine Hotels.com guest review
I will come backGenuine Hotels.com guest review
"should have been better"
The location was in a great location. it was close to restaurants and to a Target. Being close to Target was good because i felt the need to go buy a can of Lysol. i refused to stay in the first room given me because it was dirty, there were three big stains on the wall and it smelled. The funiture was extremely run down. the second room they gave me […] was a suite. Sweet, but it two was dirty. Everything was dirty. no one had cleaned this room properly in a long time. it is sad that they would let this hotel go like this and still rent rooms. The lobby was nice looking, but all the other pics of this hotel on line are deceptive. The people that worked there were nice, pleasant and accomodating. the owners should not be allowed to own this hotel. Read moreGenuine Hotels.com guest review
"Hotel was close to event."
When we arrived, THEY DID NOT HAVE A ROOM RESERVED FOR US. We handed them the CONFIRMATION NOTICE and no reservation was available. Thank goodness it was an off time and they were able to rush and get a room ready for us. This hotel could use a make over. There was evidence of water damage on the hallway ceilings and tiles were left open and needed […] to be replaced. Read moreGenuine Expedia guest review
"Worst hotel I ever stayed in.. Nothing was right"
Room was in state of neglect, was filthy, smelled dirty, and we could not wait to leave. It was hard to imagine that the room could be that bad!Genuine Expedia guest review
Not a bad place to stay when down for the masters. Somewhat cheap compared to other hotels within 30-40 minutes of Augusta.Genuine Hotels.com guest review
It was nice.Genuine Hotels.com guest review
"27 miles to Augusta"
Just ok. We were so tired at the end of the day we just wanted to sleepGenuine Expedia guest review
Ended up with higher cost then initially quoted. Overr all property needs a lot of updatingGenuine Hotels.com guest review
The beds are very uncomfortable even though there was a brand new mattress. Cleaning Lady threw a plastic bag with clean towels into the door onto the sofa. Overall the floors were very dirty and not vacuumedGenuine Hotels.com guest review
Only thing I didnt like was beds were not comfortable. .and breakfast didnt appeal..Genuine Hotels.com guest review
"Not good! We arrived on our check in date only to"
no reservation at the hotel. Even with our confirmation number. The worst from desk gal and the worst looking hotel and cllientel. We ended up leaving after checking back every hour to see if they found our reservation which was paid for thru Expedia in advance. Never ever again will we book a hotel at this awful motel.Genuine Expedia guest review
"Not very clean"
Beds uncomfortable and bed linen were dirty. Bathroom shower had not been cleaned and floor was filthy. Room was covered in dust, I'm positive I won't stay there againGenuine Expedia guest review
We stay here quiet often. Always an enjoyable time. Staff is always very nice.Genuine Expedia guest review
Lots of food places and stores nearby. The breakfast had a lot to chose from with healthy to sweets available. The room was OK, could have been cleaner with a better mattress but for the price it's what I expected.Genuine Hotels.com guest review
THE STAY WAS RATHER OKAY. DIDN'T LIKE THE ATMOSPHERE, HAD A SMELL IN ROOM, AND I WAS NOT IMPRESSED WITH BREAKFAST. BIGGEST PROBLEM WAS PAID ON LINE NIGHT BEFORE AND WHEN I ARRIVED AFTER LONG DRIVE AND JOB IN AIKEN...... I WAS CHARGED AGAIN FOR THE ROOM I PAID FOR NIGHT BEFORE. EVEN WITH A CONFIRMATION..... WON'T STAY THERE AGAIN...Genuine Hotels.com guest review
"We're done staying here"
05/12/14 Debby K Westbrook, Maine
I have stayed at this motel for years because I have family in the area, and I was quite pleased when it was a Super 8 motel. Since it changed hands the quality has plummeted. The continental breakfast is much less appealing, and the motel is less well taken care of than in the past. We stayed there for a week last Christmas, and had extremely noisy neighbors in the room next door on our last night there. The folks at the front desk were afraid or unable to do anything about it. We needed to get up early the next morning to check out and head home. They finally moved us to a different room. I'm glad I moved the alarm clock with us, since there was no clock in the other room and they never managed to provide the wake up call we asked for the next morning. That's it for us - we'll be picking a different motel in the future.
"Disabled customer left in terrible position"
04/29/14 JON B Montrose, Georgia
Terrible! I had reservations for over a month in advance for a wheelchair accesible room and they did not have it when I arrived. They brought a roll in bed to accomodate with a promise of a deduction in th cost of the stay. when I checked out there was no reduction and no manager present. I called to speak to the owner when I got back home and another manager said That she would check on it and call be back. I never heard back. I would pay a lot more to stay at a cleaner, better smelling, and better service facility and will next time!
"Nothing special for this value"
04/10/14 Toddsgang Mankato
No exercise room, no printer for the computer, limited "continental" breakfast, etc. Stayed during Masters week so it's hard to make a value comparison with other hotels/motels in the area. Very few amenities were refurbished without asking, e.g., there were three plastic drinking cups in the room at the beginning of the stay and they were never refilled even though we ran out by the end of the stay. I would say the staff was friendly!
"Nice Neighborhood...Poor Hotel"
09/02/13 oldsgm Hinesville, Georgia
Great neighborhood for restaurants and shopping. Several major chain restaurants and the Aiken Mall within walking distance. Does not deserve the overall rating shown on tripadvisor. Stayed with family and friends in two rooms. One room had mold in the AC unit. The other room AC leaked water all over the floor and bedspread was disgusting. Old, lumpy beds. This is an old hotel in need of major renovation. Cross this one off your list.
"Stayed here when it was the Super 8, shady tactics"
05/23/13 Boothills South Carolina
Very small room. I was suprised to see the loud shady looking lounge with the cover charge on the prmises. Good looking pool. My biggest complaint is the questionable pricing and tactics re room type and avilibilty and pricing. We were there for the soccer tournament and policies were not followed. Different people at the desk gave inconsistent answers to different families.
"Mid-range price for economy hotel, very nice stay"
02/05/13 htomc42 Raleigh, NC
This was just changed to 'America's Best Value Inn' from a Super 8- in fact, the old Super 8 sign was crated up in the pool area while I was here. Total cost for a night over the Christmas holidays was $51, with tax it was just over $56. The motel was ok from the outside, but once I got in the room, I was very impressed- it was nicer than the average Super 8 room. There was a refrigerator with microwave, hair dryer, a nice TV, and the wi-fi was very fast and easy to connect. The room was very clean and comfortable, with no bugs or problems at all. It also couldn't be in a better location- it is in the city a fair distance from the highway, but it is right in the middle of a huge restaurant and store district- everything that you would need is just a short distance up the road. For off-season stays, this is definitely a good place to stay.
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