"Unsatisfied customer. Will not return."
Had to admit that I was excited to stay in this hotel. I was dissapointmed to say the least. We were placed on the 2nd floor write ubove the club. I guess they dont think they have people staying in the 2nd floor. My family woke up at 3pm, had to call from my cellphone the hotel (room did not have a phone) and report that it was insiderate how loud […] they had the music. Security guard at the pool area kept harassing my dad about bringing beer. Other people had hard liquer and and alcholol from bar available. I told my sister at some point that I felt that security guard was discriminating my father because he said nothing to other people and every time my father past by him, he would tell my father no alcohol. OK!!! Oh and our welcome to the room (first impression is everything I always say, well...) when we arrived, room had curtin blinds broken. I told front desk, who offered us a room that was bigger with no working air conditioner. Appreciated that they actually brought up maintanance to take care of the curtain situation. But my question is, how can you rent out a room with bed right next to a window with broken curtains blinds. Will not be staying in this hotel again. By the 3rd day, me and my family just wanted to leave. Will be staying next year in hotel next door, Ocean Sky (we stayed there last year). PS. parking in the Ocean Sky is free. Should have just paid a little bit more and just statyed there. Lesson learned. Read moreGenuine Expedia guest review
"Beach Side, Beach Bar, Beach Fun!"
This hotel was so much more than I had expected! We received a newly renovated room with balcony views of the beach! It was perfection!Genuine Expedia guest review
My Experience was very good. Even thow it was an older property it was well maintain. There could have been more towls provided, And the door should close behind u upon entering the room. I will stay at this property again when Im in the cityGenuine Hotels.com guest review
"Horrible Hotel to stay at !!!"
Very dirty room falling apart and unfriendly staff.Genuine Expedia guest review
"Second time at the hotel .....right by the beach"
Clean room n right by the beach The WI FI connection is not the best n definitely needs to be improved BIG TIME TVs at rooms are not updated......some flat screens n HD will be great additionGenuine Expedia guest review
"Grimy and gross."
The whole hotel has a stench. The elevators barely even worked and were so small. The rooms were so out dated and the TV didn't even work. I had to fix it myself. The floor had a film of dirty and grim. The sheets were dirty and the bed actually broke. The only nice thing was the view and the location.Genuine Hotels.com guest review
"how do you have junk in a closet"
I recently stayed here...there was no phone in the room, no towels one closet was full of left over junk.. there were knicks and dings in the walls. i was very disappointed for the amount of money i paid for my stay.Genuine Expedia guest review
Hotel was terrible. Personal on this hotel was very bad. Room was dirty. Hotel facilities was bad condition. Room comfort was terrible. Hotel staff was destroy and old. Room for 4 people was only two towels. Pool towels was for rental $5. This is terrible hotel and I never go for this hotel again.Genuine Expedia guest review
"Everything you need is there!"
We loved it! I read so many bad reviews, before we went there and so many of them were just not true...the hotel isn't as bad as some people were saying. It definietly needs some remodeling, but it's cheap for what you get, and most important is it's location so it's worth it.We are about 35 years old, and we had a blast there.They gave us a room with […] the balcony and an ocean view which was amizing.Everything you need is there, you just go downstairs, and you are ready to enjoy either the private beach, warm pool, bar, or restaurant. People were friendly.My hair dryier broke, and I told them, and after five minutes the guy brought me a new one without making any problems. We loved the fact that they served you food and drinks everywhere, so it was awsome. I think it's a perfect place to come and rest, even if you have kids, because you can still kind of party resting at the same time. Read moreGenuine Expedia guest review
"decent place right on beach"
Hotel currently being remodeled. But our room was new and clean (streetside, 4th fl)...for being right on the beach witha nice pool & tiki bar, it can't be beat. Kids loved the pool, warm ocean waves, making sand castles, etc... the staff was very friendly. I never saw any insects/ bugs in the hotel.l during my stay. Would stay again with family. : […] -) Read moreGenuine Expedia guest review
"Excellent view of ocean. Right on the beach"
The room was being renovated. Doing a fairly good job. Mismatched furniture. Air conditioner thermostat did not work. No rod in toilet paper holder No hangers. Not an up to par room. We loved the ocean view room though. The thing I could not figure was there were no numbers to find your room. They penciled in the number on top of the door but ours had […] rubbed away. Some had duck tape with number written on. Still use keys. But we went for the view area . NO spa . We love a spa. I would go back. Benny the maintenance was very good. They were pleasant to us. Read moreGenuine Hotels.com guest review
"The sscore only looks good because......."
The location and neighborhood got a high rating and I could not give other areas a negative rating....by that I mean below zero. The staff was friendly enough and the pool/tiki bar/ beach was great, but the room - not so much. The room was not clean even though I did not check in until well after the check in time. The bathroom had missing parts (no […] towel rack, but the pieces that would hold one were still there) and mold in the shower. The closet had MOLD and when I called to ask maintenance to take the tile off the ceiling in there, he said "oh that is just paint". Had a headache for two days, but really enjoyed the balcony and beach. HOWEVER, if you pay extra for a renovated room, those looked very nice and might have been a completely diff experience. This may be a great deal in about a year from now when all the rooms have been renovated. Read moreGenuine Hotels.com guest review
You get what you pay for. It was just OK, nothing special.Genuine Expedia guest review
The hotel is in the process of getting renovated and when it's finished is going to be amazing! The price was excellent and the room was decent. Loved the pool and direct beach access.Genuine Expedia guest review
"Penthouse was pretty cool"
I was able to get a penthouse room for about 100 bucks due to them having no more regular rooms avaialbe So I can't complain, but the beds felt like they were a little not cleaned thoroughly even though the beds were made. But maybe I'm just paranoid about cleanliness. & in the bathroom. There was used soap bar in the shower so that was pretty nasty […] but other than that. Can't complain for the price & view of ft Lauderdale Read moreGenuine Hotels.com guest review
i was originally booked for a standard king room but when i checked in i was upgraded to a suite. it was directly overlooking the ocean so it was beautiful. i was very happy with my experience and have already booked another trip thereGenuine Expedia guest review
"The nightmare at the Beach,one night before cruise"
First of all there is no bell service, we were told they had two carts which of course were no where to be found. The rooms were dirty, they are actively under construction, not newly renovated as advertised. The only ice machine is located in the basement, down a very dingy hall. They have an extremely expensive sushi restaurant in lobby. There is […] a tiki bar in back with decent selection. Pool closes at 8:00 pm. What? I have never heard of a hotel beach pool clossing so early. Skip this one. Read moreGenuine Hotels.com guest review
The door to our room was messed up and wouldn't shut correctly without kicking it. Bed springs were sticking through the mattress. There Is a 22.00 service fee that I had to pay and no one told me anout prior to booking. The hotel staff was amazing. I just think they need to take better care of their rooms. Over all hotel was a 5 involving staff hotel […] I'd give a 2-3 it needs repairs done. Read moreGenuine Hotels.com guest review
"My Manor on beach"
Ocean Manor is a deco era high rise hotel/condo common to S Florida. Everything overall was quite acceptable. for myself it gets much bonus for pet friendly without any quetionss or qualification (some pet freindly hotel have less than freindly staff or severe costs-no issues here). the view was southward, but beach view was easy and extremely exceptional. […] no better way to wake up than to see sunrise; no better way to fall asleep than to waves. lobby was quite busy as was restaurants and clubs, yet our third floor view of pool/beach was serene. fountain/waterfall at pool was also a NICE addition. due to attending all-day events at las olas, did not visit restaurants. Beds were hard (awful). Read moreGenuine Expedia guest review
"great but my bed was upside down slept on springs"
I had a great time Hotel need some maintenance get the updated rooms only problem was my bed was upside down for two days so sleeping on the back end bed springs. I missed my bed and I need massage for my back they still charge me for the upgrade room charge and my room price that I paid on hotels.com was not happy about that but everything was great […] view good location just make sure you check the bed that is not upside down Read moreGenuine Hotels.com guest review
"OK for an overnight stay"
I booked this hotel for my husbands birthday. Check in was fairly easy. The hotel is deifnately older and in need of renovations, which I was unsure if the process was happening or just left alone. I was disappointed that I paid for a King and was stuck with 2 doubles. Couldn't even sleep in the same bed so I was a little disappointed considering the […] price I paid for the room. The tiki bar was the best aspect of this hotel. I guess if your just looking for something for a day or 2 this hotel is ok. The location is perfect. It just needs some more updating. I think I will be sticking to my Marriott, they never let me down. Read moreGenuine Hotels.com guest review
"don't stay here"
dirty, dirty, dirty room, they charge for everythingGenuine Hotels.com guest review
"Rooms need TLC"
First room was deplorable ... Bathroom had hair in the tub and stuck to the tiled walls along with some type of material smeared on wall near toilet. Light fixture had an empty beer can in it. Al in all the room was filthy. I complained to the front desk and did get a room change that was fine.Genuine Expedia guest review
I had read bad reviews but because of location I decided to stay there. Front desk told me it had been done over. I paid $20 extra for ocean front. Got off elevator and walked to end of hall, and unlocked an old door......to a surprisingly clean, newly done room. Went to turn on TV...........2 remotes, no instructions. Went to call front desk, telephone […] with missing buttons, no dial tone, no instructions, and recognized that it wasn't even plugged in, the cord was sticking up behind the end table, and I put it into phone, and it was broken, so no phone. ok, now the bathroom, no shower rug, brand new tiled shower, no soap dish or place to put shampoo, or grab bar,and be careful turning on water............it is right under nozzle and you'd better like cold water, cuz you are going to get it in the face. Poor design, no thought for comfort. I told manager Frank that night in Tiki Bar, He took my $20 off my bill for ocean room. Check out man next day.....Wed the 20th was not a friendly person at all. I would not recommend this place at all for the money. $165 thru expedia. Read moreGenuine Expedia guest review
The hotel was under remodel so the facility was a little dirty and banged up. However, the room we had was pretty nice and fairly clean. My only complaint is that it was tile with no rugs so we were constantly battling sand. Not a bad place to stay overall.Genuine Hotels.com guest review
"Decent place for average price"
The view was great in my Ocean View Room and everyone was friendly. Everything I got from the restaurant was excellent, including our bartender, who allowed us to eat at the bar before her official opening time. Checkin was slow and valet seemed a little disorganized, but we arrived immediately after a shuttle. Plus we were able to get late check-out, […] very nice after a bachelorette party. Read moreGenuine Hotels.com guest review
We really enjoyed our stay.. Everyone, especially Kelly and Don who served us at breakfast were really excellent. The only persons who lacked some genuine engagement were the front desk staff. Though not inappropriate, many seemed detached. Also, when we were able to get an upgrade room on arrival, I did not understand why the $20 per day needed to […] be in cash rather than on the credit card. Further, the surprise hotel fee if $60+ when we checked out was not expected and, though paid, I am not sure what it was for. Shouldn't that be included in the cost of the room per night? Read moreGenuine Hotels.com guest review
"Great beach location"
There are a lot of renovations being done at this hotel. Overall, my stay was very pleasant, the room was comfortable, the balcony over looking the ocean was spectacular. The tiki bar was a lot of fun, the drinks and food were very good. I enjoyed Tokyo Blue, the sushi was very good and the happy hour was a great deal.Genuine Expedia guest review
Arrived at the hotel and was given several room keys to decide which we wanted. The hallways were filthy with dirty carpet peeling off the floors, water damaged ceilings, etc. it appears some renovation is happening. Some room doors look new. Each room was unmade, garbage cans full -- beds with no linens and what looked to be old, uncomfortable mattresses. […] One room had a beautiful ocean view but was probably the worst (condition-wise) of 6 we looked at. We canceled and went elsewhere. A "name" hotel on the Fort Lauderde Marina -- a million times better for about the same price. Read moreGenuine Hotels.com guest review
Stayed in oh. Roof leaked. No upgradeGenuine Hotels.com guest review
We went for a family vacation and we hated... The hotel was solo nasty and old....Genuine Hotels.com guest review
"Not as bad as everyone says"
We got a great deal to stay here the staff was amazing, food was awesome at the tiki bar! The room needed some work but it certainly was not the worst i have seen, it was clean and great for a night on the beach!Genuine Hotels.com guest review
It was just HORRIBLE! The refrigerator was in the walk in closet. The safe was out of order.The door were falling off and it was held with a rock. The room numbers are written with a marker also no telephone in my room.The next door neighbor was fighting and you can think that they are in your room we could not sleep.This hotel should be valued at 45 […] dollars a night. Read moreGenuine Hotels.com guest review
"Not the best hotel stay."
I checked in at 11PM and never got towels until 10AM.Genuine Hotels.com guest review
Absolutely horrible.....not sure why the building inspector hasn't closed this dump down.Genuine Hotels.com guest review
"a okay vacation"
It was ok,the service was iffy.We had a efficency apartment. It had two microwaves and no coffee pot.They.' told us to buy it downstairs they said no one had a pot .also you had to pay for their towels and internet extra sixty dollars.And pay for parking even your guests.We got them to pick us up at airport and they forgot about us.called and it took […] about an hour and 60 dollars later we were there.will not stay there. again Read moreGenuine Hotels.com guest review
"Right on the beach, but that's about it---"
The most delapidated hotel in which we have ever stayed! We have traveled all over the world and stayed in a variety of places but this one ranked rock bottom. The hotel is run down, in I'll repair, the room air conditioner rarely worked, the bed could not have been more uncomfortable (full of knots and slanted with no box springs, close to being a […] mattress on the floor), and there was an odor throughout the facility. If you choose to stay here and you are assigned to room 708, run! Read moreGenuine Hotels.com guest review
The hotel needs work - nice location - not good condition.Genuine Hotels.com guest review
"Great space, could be cleaner, and cheaper"
It appeared our 2BR suite was undergoing rennovation as parts of it were upgraded and parts were not. I'm surprised they would rent it out unfinished. Both bathroom ceilings had very noticeable cracks in them. I always wonder if they just painted over damaged areas when I see that vs. fixing them. The furnishings were great and very comfortable and […] the space was plentiful. I could not open the sliding glass door to the balcony off of the Master Bedroom, which kind of defeated the purpose of having a balcony off of it, though there was another way to access it from the living room. The staff were friendly, but one gentleman who I spoke to at 5 a.m. who was kind of asleep in a chair when I walked up was kind of short w/ me when I asked about valet. Like I bothered him or something. I wish they would have pool towels available past 5 p.m. since the pool is open until 8. The ones from our room were wet from showers, but thankfully the security guard brought us some towels at the pool. Read moreGenuine Expedia guest review
"Not recommend it to any one."
This is the dirtiest hotel I have ever been in my life. The tools of the kitchen dirty. The appliances also ... mold everywhere, missing paint, cigarette stench. The bedding needs the change and wash. In truth it is they who have to pay for each one to stay in that trap smelly and dirty. Do not recommend it to my worst enemy. I felt robbedGenuine Expedia guest review
"Good, but not quite..."
Please, remodel everything! The hallways looked abandoned. It's a very disappointing that it has no breakfast included. Although, we enjoyed the coffee shop service and the pool and beach area.Genuine Expedia guest review
"AWFUL! Bait & Switch Gorgeous lobby, hooker room"
Stay at the Il Lugano 1/2 a mile away. The condition of the room was DISCUSTING. My reservation was for two nights. After seeing my room they promised me that I would be moved to an ocean front RENOVATED room the next night. I packed up my husband and two kids in the morning, had to bring our luggage downstairs until our new room was ready. Our new […] room was sourh facing (not east) and in worse condition than our first. Also, they charged us a "resort fee" This is no resort though I paid it with no grumbeling. I needed beach towels and was told that there was a $50 deposit for their cheap towel. I complied but they were out of towels. Read moreGenuine Hotels.com guest review
Nice room. No phone in room. Clerk Vivian said she wasn't aware. Hotel not full but we were put on 2nd floor. Resort fee and parking fee.Genuine Hotels.com guest review
"Terrible hotel with deceiving photos"
Worst hotel I have been to. Quality of the rooms is very superficial. Its only half renovated, and the renovated rooms are only half done as well. The more expensive signature room had an unpainted door, the faucet broken loose and the beds were donated by homeless shelters or decades old. The window curtains were from the 70s, literally, and did not […] even cover the entire window, so no privacy whatsoever. No breakfast, and the girls at the coffee bar couldn't make a good cup of coffee even if it were k-cups. The pastries have been sitting there for weeks. Sushi reastaurant was so so. Staying on the beach is not so important. Read moreGenuine Expedia guest review
"they rake you over the coals"
never stay there again it was a nightmareGenuine Hotels.com guest review
"Would not go back"
Beds were terrible so uncomfortable back ache every morning. Pillows, must have gotten them from the garbage. Had to ask for towels daily rooms cleaned, if lucky every other day. If you want to pay the top price those rooms were great. There were only a few at this hotel. Location was great, great food at Tiki bar and at Toyko Blue.Genuine Expedia guest review
"nature of your stay"
Seems like a party atmosphere. Do not book here if traveling on business and need rest. Nightlife does't settle down in hallways until after midnight. Hotel appears to be under renovations, parts look nice but other parts look run down. Hotel floors etc were not clean in public areas but the beach was beautiful.Genuine Hotels.com guest review
Honestly the staff was great at the front desk... They let us check out the room to see if we liked it before we checked in... We got an ocean view which was great... Just a little advice for those who are planing to stay there... Make sure you check the bed because our room #230 ended up being infested with bed bugs... My poor friend was covered from […] head to toe with bites all over his body.... He slept closest to the balcony... Read moreGenuine Hotels.com guest review
This hotel has clearly not been kept up to date on renovations, however the rooms were very clean but not luxurious. If you are looking for a cheaper stay, this is a fine alternative. If you'd like luxury, this is far from it. The doors on the closets were off and there was a Styrofoam block to keep the dresser from falling over. As I was staying only […] a couple of nights on business, I didn't even have time to use any of the other amenities that they offer like the pool but I gave the hotel a 4 because where the renovations lacked the cleanliness didn't and that's the minimum I'd ask for when staying at any hotel. Read moreGenuine Expedia guest review
Great value for price paid on hotels.com, good private beach loacation.Genuine Hotels.com guest review
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