All hotels in Houston, Texas, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here15101 Katy Fwy, I10 Exit 751, Houston, TX, 77094, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
2.8 / 5Fair

Score breakdown (from 98 reviews)

Average rating for:

  • Cleanliness
    3.0
  • Service
    2.6
  • Comfort
    2.9
  • Condition
    2.7
  • Neighborhood
    3.5
1.0 / 5Poor
"It was not more than 1 star hotel..."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
I have never expected this kind hotel more than 1 star. This hotel was terrible..,
Genuine Expedia guest review
Other trip Mar 3, 2013
Chris
US
1.0 / 5Poor
"worst stay till now"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Nobody in the reception after 9 PM. The main door is closed. A small window is there and you need to stand till a person arrives. Is this the way to welcome a guest? After 15 minutes he arrived and told that my rrom has a king bed but no sofabed but the reservation was with sofabed . I had asked him then give me two queen beds. He said not available with a kind of attitude of take it or forget it. I had to share the bed with my kid and much of the discomfort. The mattress was horrible and had a back pain. Asked for a extra pillow but couldn't get it. The door key got locked. and we had to saty in cold fro another 15 minutes to get it resolved. Horrible service.
Genuine Hotels.com guest review
2 night trip Feb 16, 2013
A Traveler
US
3.0 / 5Good
"Noisy by other room until after midnight"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Look like we don't want to come back
Genuine Hotels.com guest review
3 night trip Jan 27, 2013
A Traveler
US
3.0 / 5Good
"Houston - Katy Freeway"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
There was not enough lighting on the walkways around the hotel in the early mornings. The room was not as clean as I would like, and the bottom sheets didn't stay on the bed very well. Towels were clean and well provided. The breakfast was not the best.
Genuine Hotels.com guest review
4 night trip Oct 11, 2012
Wiebe
US
2.0 / 5Fair
"Houston"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Poor
Genuine Hotels.com guest review
2 night trip Oct 2, 2012
A Traveler
US
4.0 / 5Excellent
"causes lots of over draft fee.'s"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Originally booked six day stay. Checked out in 3. Clerk states its reconciled at end of month . In the meantime my account is being used. My business is being rejected. Once checked out my money should have been released. Shameful.
Genuine Hotels.com guest review
4 night trip Sep 1, 2012
A Traveler
US
2.0 / 5Fair
"Bargain, but..."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Booked this motel for 3 nights while in Houston for a wedding I was in... this motel had decent reviews, so I figured I'd check it out. Honestly, I wouldn't return. The location is very convienent and the neighborhood is decent but the motel is outdated and could use a thorough cleaning. The wireless internet cut in and out the entire three days as well as the satellite TV. When I attempted to ask the front desk staff about the issues, the response was short and usually rude. So, the room was a bargain, but honestly, I got what I paid for. I would not stay here again.
Genuine Hotels.com guest review
3 night trip Jul 12, 2012
Charlie
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Front desk was friendly, and knowledgeable about the area. Only stayed one night so didn't really "get to know the hotel", however, walking by the pool it was either out of service or badly needed to be cleaned. The beds aren't the most comfortable but for a hotel they weren't bad. Had a fridge, microwave, coffee maker and iron in the room and the FREE in-room WiFi was a bonus!! Great location - lots of places to eat and shop nearby!
Genuine Hotels.com guest review
1 night trip Jul 30, 2012
Sonia
US
2.0 / 5Fair
"Cheap and unfriendly"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Stayed four nights. Air conditioning broke down, alarm clock broke, microwave broke. Broken window curtain and generally in bad condition. Motel receptionist rather rude, slow, and unfriendly. A must miss....
Genuine Expedia guest review
Other trip Aug 6, 2012
Bill
US
2.0 / 5Fair
"Good location. good people but will not stay again"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
People were nice but rooms were old and not real clean, especially for a Super 8. Food for breakfast was stale and noted to management but fell on deaf ears. We had people there all week for training and one at the Extended Stay down the street and they all wish they had a room at Extended Stay since it was much cleaner with good food.
Genuine Hotels.com guest review
4 night trip Jun 17, 2012
Patrick
US
2.0 / 5Fair
"Served its purpose ..."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
We stayed 2 nights at this hotel, and quite frankly it served its purpose. It was one of the cheaper hotels in the area with better reviews. The only downside was that the mini-fridge was leaking water, so a portion of the carpet was wet. Other than that, I would probably stay here in mind for budget-conscious trips.
Genuine Hotels.com guest review
2 night trip Jun 1, 2012
John C.
US
1.0 / 5Poor
"Found dirty underwear in our room"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
The bed is awful I think it's at least 12 years old. They do not have the cling sheet so you wake up sleeping directly on the bed. The pillows are awful as well. Our microwave is also 12 years old and does not work. The shower is either scalding hot or freezing cold and yes of course there is no water pressure. The door tends to not lock very well unless you slam it. The a/c vent has never been replaced. Oh and to top it off we found someone else's panties and sweat pants in our room after it was cleaned the first day. This means they did not clean well or someone used our room for an hour. The towels are basically paper. Cheap cheap cheap and not cleaned well.
Genuine Hotels.com guest review
3 night trip Jun 7, 2012
Ron
US
4.0 / 5Excellent
"Nice clean rooms"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The area is good, the hotel was clean and the price was good. We thought the room was a great value. It was quiet and relaxing and served a continental breakfast. The only dislike was that the beds are hard. After two nights, the bed becomes very uncomfortable. The light in the bathroom made a horrible noise when turned on, but we didn't necessarily need it. But overall it was a nice place to stay for a couple of days.
Genuine Hotels.com guest review
3 night trip May 31, 2012
Glenda
US
3.0 / 5Good
"great for an overnight stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
room was clean and cold upon our arrival. continental breakfast was ok. Not bad for a quick overnight stay.
Genuine Hotels.com guest review
1 night trip May 27, 2012
alex
US
3.0 / 5Good
"Not bad for a quick weekend trip."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
Had difficulty getting the reservation validated. Called Hotels.com customer service and got it resolved. The landscaping is not the best and the outside of the hotel looks univiting but the room was clean and cold once we got in. It is not a 5 star hotel but it is a very good overall economy stay.
Genuine Hotels.com guest review
1 night trip May 26, 2012
Alex
US
4.0 / 5Excellent
"Close to energy corridor"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Nothing fancy, but clean basic room with wifi and mini refrigerator.
Genuine Hotels.com guest review
3 night business trip Apr 29, 2012
JP
US
2.0 / 5Fair
"OLD"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
TV NO AUDIO, OLD OLD OLD, NO CLEAN, THE DOOR OPEN, ETC ETC ETC
Genuine Expedia guest review
Other trip May 4, 2012
SUPER CUAU
US

The following English reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
A cheap room for the night, quality and service were in line with the low price
Genuine Hotels.com guest review
1 night trip May 14, 2014
A Traveler
GB
3.0 / 5Good
"I'm happy with this hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Considering price, the hotel is generally ok.
Genuine Hotels.com guest review
1 night trip Sep 6, 2012
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stay was over all ok.
Genuine Hotels.com guest review
1 night trip Apr 27, 2012
James
CA

The following reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"Pésimo Hotel, muy malo"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Es un hotel viejo y sucio , los edredones muy antiguos y las sabanas ya no son blancas son color hueso de lo percudidas y viejas que son, la limpieza de los cuartos deja mucho que desear y el clima , los botones estaban quebrados y borradas las instrucciones y tenias que adivinar para ponerlo en calefacción y quitar una perilla de los controles para poder ponerla en el de caliente y frio pues la otra estaba totalmente quebrada y la “buena” estaba pegada con palstiloca para que fusionara. Las personas de la recepción muy paracas y poco accesibles, en general un desastre….yo nuca regreso ni lo recomiendo.
Genuine Expedia guest review
Other trip Jan 8, 2014
ANDRES
MX
1.0 / 5Poor
"the worst"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
the worst for everything except the location
Genuine Hotels.com guest review
1 night business trip Sep 28, 2013
A Traveler
KR
4.0 / 5Excellent
"Just reasonable for cost and location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
It is good location for my trip. However, sept service is not good. And it was too much noize from side room.
Genuine Hotels.com guest review
3 night business trip Jul 23, 2013
A Traveler
KR
3.0 / 5Good
"buono per chi non ha pretese"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Per un prezzo cosi contenuto non si poteva pretendere di più ma era scomodo dover uscire all aperto per raggiungere lo spazio per far colazione specie se piove come ci e` successo ed e` stato scomodo non poter aprire la finestra perché era fissa. Lenzuola striminzite. Stanza grande con comodo divano, frigo e microonde. Nessun costo per le telefonate.
Genuine Expedia guest review
Other trip Dec 26, 2012
Giuliana
IT
5.0 / 5Outstanding
"Super Hotel in super Lage. Preis-Leistung super!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Ich war fuer ein paar Tage in Cozumel und habe das Hotel gewechselt. Zuerst war ich in Villas Caribe: Grausam. Ich durfte mir hier eins von zwei Zimmern aussuchen. Die Koeching bereitet die Fruestueckseier so zu, wie man moechte und der Pool auf dem Hoteldach ist zwar klein, aber schoen und sauber. Alle Leute sind sehr nett!!! Ich wuerde dort sofort wieder uebernachten!!!
Genuine Hotels.com guest review
3 night trip Aug 25, 2012
A Traveler
DE
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Feb 4, 2015
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night business trip Nov 11, 2014
Sebastian
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night business trip Aug 5, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night business trip Jun 2, 2014
A Traveler
US
4.0 / 5Excellent
"close to family"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
2 night trip Dec 24, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Dec 29, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Dec 19, 2013
A Traveler
US
3.0 / 5Good
"Nice Place but can be very loud."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Dec 23, 2013
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Dec 12, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Dec 1, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night family trip Nov 30, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Nov 29, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night business trip Sep 11, 2013
jjs
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night business trip Aug 2, 2013
KeLj
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night business trip May 7, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night business trip Apr 15, 2013
Manuel
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Feb 23, 2013
ChrisM
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
5 night family trip Jan 3, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
6 night trip Nov 11, 2012
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Jul 28, 2012
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
4 night trip Jun 26, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip May 26, 2012
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
5 night business trip Jul 29, 2012
A Traveler
KR

TripAdvisor reviews for Americas Best Value Inn & Suites - Houston / Katy Fwy

Overall rating:Based on 3 traveler reviews

Most recent traveler reviews:

Overall Rating
"About what you'd expect in this price range. Nothing fancy. Nothing super bad."
03/22/15 Entiat Issaquah, Washington
Pretty much what you'd expect in the low-price range. The sheets and bathroom were clean. The internet worked. Everything was perfectly adequate. A standard cleaning product smell permeates everything - pretty normal when you're at a hotel like this. The free breakfast was a carb-fest. Cereal, waffles, toast. No fruit, meats, eggs or yogurts. Half a mile to the west is a set of ok restaurants (Thai, Italian, pub, etc.). Tried most of them and, typical for Houston, were all rather mediocre. Be careful crossing the busy streets if you walk to the food. Houston isn't designed for walking and local drivers have probably never seen a "pedestrian" before. So...if you're visiting business partners near this hotel, it's not bad. Mind you, it's not high class either, but you do get what you pay for. And it's clean enough.
Overall Rating
"A budget hotel"
07/02/14 TomBezig Syracuse, New York
This is another budget hotel. The chain is not consistent in quality across the country. With this property, you get what you pay for. The best thing I can say is that there were no bed bugs. The room had a room sanitizer smell too it, so if you're sensitive to that, be forewarned. Also, be prepared to find breakfast somewhere else, because if you are the least big discriminating and health conscious, you won't like the bad coffee and cereal on the menu. On the positive side, I arrived early, and the hotel staff was very friendly and accommodating.
Overall Rating
"Good hotel Great value"
06/13/14 jcryder Midland, Texas
stayed here in June. The room was clean and the staff was friendly. The price was right. Moved here from Holiday Inn Express down the road when the jumped their rates by 100 per night. clean pool, they had hot water where HI express did not
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews