THE CARPETING NEEDEDS REPLACING, NEEDS SOME UPDATING IN GENERALGenuine Hotels.com guest review
The hotel was exactly what we paid for. The rooms were clean and had a microfridge and microwave. Breakfast was adequate for our needs.Genuine Hotels.com guest review
"Not real clean. Smelled bad."
Had to go ask for room deodorant. The clerk was very rude, but gave me some spray. No coffee pot in the room. Would not recommend this hotel.Genuine Expedia guest review
This place is so dirty, it defies any reasonable description.Genuine Expedia guest review
"Cheap hotel. Good for just sleeping"
This hotel was not the cleanest but continental bfast was good. Desk staff not the friendliest but they did do all that was requested. We were here during our stay mainly just to sleep so it suited well. It was cheap.Genuine Expedia guest review
Hotel staff were courteous & responsive. Excellent location to visit Downtown Nashville. In non-smoking room, but bed spreads had cigarette smell & burn holes. Cable was out most of Sunday morning. Towels felt like sand paper.Genuine Hotels.com guest review
"Great location between downtown and the opry"
For just staying one night it was very convenient and affordableGenuine Expedia guest review
"Not a second chance"
Room has mold , Bed spread was torn both chairs in the room were soiled, no towel racks in bathroom. Wash clothes had holes in them.. Very disappointment with my stay.Genuine Expedia guest review
"Bed sag bad"
did not stay got money back we paid the 10 dollars and got out will not be back there. very rudeGenuine Expedia guest review
"Ok for overnight stay"
For $50, it wasn't terrible for an overnight stay. Definitely outdated in terms of decor. Our bathroom had some grout coming loose between the tub and tiles. Check-in was fast and I didn't feel unsafe, but my husband and I were there for less than 12 hours. Free breakfast included waffle maker, cereal, toast, and some packaged cinnamon rolls as well […] as tea, juice and coffee. Nothing fancy, but saved us $15-20 from going out. Overall, I probably wouldn't recommend for multiple nights, but for 1-2 nights definitely doable. Read moreGenuine Hotels.com guest review
"don't stay here awful service"
Awful service. We made reservations a day before and called to tell them we wouldn't be in until around 1am because we hit a bunch of traffic. I was assured there would be someone at the desk when we arrived. We arrived at exactly 1am to an empty front desk. It took 13 minutes to finally get someone to the desk after calling 15 times and ringing the […] service bell for the last 3 minutes continuously. The woman was extremely rude and made it seem like having a guest waiting for nearly 15 minutes was completely ok. She asked if I was the one who called and said I would be in at 1am and I said yes then she rudely responded well I had been waiting on you to get here, like she ha better things to do then wait at her post. She threw my receipt at me to sign along with my ID and credit card and told me the room number. Never have I seen worse customer service. Do not stay here! Read moreGenuine Hotels.com guest review
Walking threw hotel was hot and no air was on.... the bed was squeaky and hard...bad experienceGenuine Hotels.com guest review
the owners were very friendly and helpful! the place needs some work but breakfast was great customer service was fantasticGenuine Hotels.com guest review
No one would come to the window to check me in, I waited about 15 mins, while continously ringing the "bell for service". I did not expect to be at the four seasons, however I did not expect to see flithy carpet in the hall and room, holes in the comforters (on both beds) and mildew (or some type of grime) in the bathroom shower. There was a smell of […] moisture that would not go away with the use of the air conditioner. Next time I'll pay the extra money to go up a star. Read moreGenuine Expedia guest review
The hotel staff had made a big effort to clean the place. And it was probably as clean as it could be. But both the hotel lobby and shared areas as well as our room smelled awful. The hotel smells like cigarettes and my room smelled like old food. The people were very nice, however.Genuine Hotels.com guest review
"Should be condemned."
This is, without a doubt, the worst excuse for a hotel I have ever had the misfortune of visiting. If my reservation had not been 'non-refundable', I would have left immediately. I got there at 4:30 pm and the room was still not ready. The lobby reeked of pine cleaner. The horror of the stay was not quite over yet. When I got to the third floor where […] my room was, I saw an interior that was desperately in need of refurbishing. The carpet was worn and dirty, the wooden doors looked as though they'd been through a war. It was the most dreadful experience I have every had in travel. Avoid at all costs. The building should be condemned. It is THAT bad. Read moreGenuine Expedia guest review
Motel was in very bad condition. Would not take my wife and children.Genuine Hotels.com guest review
"it's a place."
The hotel was next to a Waffle House which made it awesome! There was a swimming pool and over-all it was a decent place for the price. We stayed only for one night but the experience was okay.Genuine Hotels.com guest review
"Don't stay here!!!"
This is the worst hotel i have ever stayed in. The rooms were nasty! Stains all over the carpets..holes in the walls..bad service! It was a nightmare! It was just nasty!! Don't book a room at this place!Genuine Hotels.com guest review
The bathroom could have been cleaner. The hallways need to be cleaned. This is a hotel that can be smoked in so that was offensive.Genuine Hotels.com guest review
Hotel was rundown. Needed some refurbishing. Staff was nice and friendly.Genuine Hotels.com guest review
In the first place this hotel should not be named as downtown, when its not. A soon as i walked into the hotel room i saw the condition of the carpet.....filthy and old.....It should be removed!!!! The sheets were not being changed on a daily basis and i found centipedes in the room. The room had a dingy smell, good thing i took my Lysol spray. The […] restroom could have been cleaned better!!! I would never recommend this hotel to anyone!! Read moreGenuine Expedia guest review
"Got what we paid for."
Location says downtown Nashville. In reality the hotel is about 10 driving minutes away from any major attractions. I arrived at the hotel around 2:15 pm and was told check in was not until 3. No big deal. Arrived back at 3:10 pm still had to wait 30 minutes because our room had not been cleaned yet. Overall cleanliness was poor, but was tolerable. […] We stayed a week in the hotel with no major issues. Overall a decent stay for the price. You get what you pay for. Read moreGenuine Hotels.com guest review
"okay to just lie your head"
just laid our heads there for the night. Owner is quite crabby. But the breakfast was good. Swimming pool is decent.Genuine Expedia guest review
"You get what you pay for"
The staff was rather unfriendly and unresponsive. We listened to the phone ring for probably 15 minutes while we were at breakfast. No one ever came in and answered. When I went to check out there was no one at the desk. I had to ring the bell several times and wait nearly 5 minutes to check out. The bed was very uncomfortable. The breakfast was kind […] of a joke even for continental breakfast. It is all carbs. Cereal with warm milk. Snack cake cinnamon rolls. Waffles. Oatmeal. White toast. That's it. Nothing terrible but nothing really positive to say. Read moreGenuine Expedia guest review
Stayed here to pinch pennies and because the location in relation to downtown is good. It sufficed, but I most likely won't stay here again. The staff aren't friendly. The hotel is old and in serious need of updating. The shower curtain was dirty. The bathroom doorknob was falling off. No hairdryer, even after asking the front desk. Each morning the […] manager would come yell at the housekeepers and wake us up. Lesson learned. YOU GET WHAT YOU PAY FOR! Read moreGenuine Hotels.com guest review
"Place to Overnight traveling home from Florida"
Reasonable price for 2 adults & 2 children to stay overnight while traveling. Swimming pool nice for kids. Plenty of room in suite with fold out couch. Wished air conditioning had been turned on prior to our arrival...a bit HOT & stuffy...eventually cooled off.Genuine Hotels.com guest review
"The carpets seemed dirty, old, need to be replaced"
The room was kind of small, crouded and there were no tables or desk or anywhere but the bed to place our luggage. There was kind of a musty smell to the whole place. The bed was comfortable and the bathroom/shower were clean and worked just fine. Probably will not return to this location.Genuine Expedia guest review
"Fine for a place to sleep"
It was okay at the Super 8--it was on Dickerson Pike (Hooker-land) so it wasn't the best neighborhood. The room was clean enough, but it was no experience at the Ritz.Genuine Hotels.com guest review
You get what you pay for. This is not in a nice neighborhood, the beds are uncomfortable, and you can hear the cars on the interstate all night. Overall, would not stay here again even to save a few dollars.Genuine Hotels.com guest review
Good location, not far from Nashville downtown. And that was it about this motel. First of all hotel service is very unpleasant and some of them (reception desk!) barely speak english. They always disappear so there is no one to ask question. If you think that there will be anyone to greet you and say "hi" - forget about it. Room I stayed in was in […] very bad condition. Especially bathroom was dirty and bathtub looked like no one has cleaned it for years. TV was like from Marilyn Monroe movies era. I asked for late check out (1 hour) and my request was accepted but the following day maids were knocking to my room every 10minutes and i was getting calls from front desk. Come on. I do not know who runs this place but is doing it wrong. I stayed there 1 night and ran away. I definitely do not recommend. Find something else. There were many hotels in the surrounding area. I wish I had chosen another. Read moreGenuine Hotels.com guest review
"Decent stay at a decent price."
It wasn't glorious but it fit our needs for an inexpensive place to stay. The staff was very friendly and helpful and the waffles at breakfast were yummy.Genuine Expedia guest review
"old and dirty"
The staff was frienfly and location was ok. It is several miles to either downtown or opryland area. Hotel was old and worn. Matress was uncomfortable and room was furnes with old worn out furniture. The bathroom sink was falling aff the wall. There were also electrical problems in the room. The outlet in the restroom made loud popping sounds all noight […] even with nothing plugged into it. The first room I was in the A/C didn't work so they moved me. Halls and elevator had a bad oder Read moreGenuine Hotels.com guest review
"DO NOT STAY HERE!"
The owners are horrible and beyond crazy. Check out better business bureau complaint case # 37098397.Genuine Expedia guest review
Stains on the beds, rips and burns in the carpet and table...I wouldn't even take my shoes off and walk on the floor. Surrounding neighborhood was scary at night. One worker was yelling at the owners in the lobby in front of us. I'm glad my stay here is complete. Next time, I'll spend the extra money for a nicer hotelGenuine Hotels.com guest review
"Substandard Even for Super 8"
In Nashville - Place was in poor repair, carpets were stained, place stinks, free breakfast had very limited choices. Only white bread, no bagels or muffins, I went in just after 6am and there was only one of each yogurt type, strawberry, blueberry and peach. Only apples no bananas, or oranges. The service was decent, nice lady checked us in. Accommodations […] were substandard I won't be staying here again. Read moreGenuine Hotels.com guest review
"One night stom. No more!"
Room had heavy smell! Internet was fast, but coulnt get online foe awhile.Genuine Expedia guest review
"not the location I requested when I booked!"
This was out honeymoon night and while I'd been happy with hotel.com in the past, I had specifically requested a motel in a specific area of Nashville and was assured this was less than a mile from the attraction I needed.....when I arrived at the street address they gave me, it was over 5 miles away, in a trashy part of town, an unfamiliar area and […] a horrible hotel! Read moreGenuine Hotels.com guest review
this hotel was absolutely horrible. I would not recommend it to an animal, much less people. It was dirty, never anyone at the desk, the so call continental breakfast was a joke that no one was paying attention to or refilling.Genuine Hotels.com guest review
"No toilet seat"
The carpets were very dirty. The shower head was torn off the wall and there was not a toilet seat on the toilet. We had to wait for over an hour to get a toilet seat. And they did not offer to change us rooms or anything.Genuine Expedia guest review
We were very disappointed. We pulled up and they had saws and hammers out front working on cabinets. We stayed at this location one because of location and two because there were eight of us and 5 being kids, we liked the idea of continental breakfast. Imagine our surprise when we got up early, went to eat at 6 (which the sign said breakfast starting […] at 6 am) and there was none. After 15 minutes of waiting and ringing bell to get an attendant, we were told she was late. Instead of going in and getting it started, she started collecting keys and working on the computer. This is not somewhere we will recommend. Read moreGenuine Hotels.com guest review
My stay was great and the room was clean and look greatGenuine Hotels.com guest review
"Trip To Grand Ole Opry"
Bad smell in elavator. Hair dryer was dirty. Carpet needed cleaning badly. Chairs also needed cleanning. Coffe maker was unplugged and had to move desk to plug in Bed was very comfortable. Heat was good. We had room on I 65 side and it wasn't bad as for traffic noises. We would stay there again. If I had wanted a 5 star motel, I would have spend another […] $100,00 to $200.00, but all I wanted was a good comfortable room close to the places I was going to be going. Did wish it had a better brealfast. Read moreGenuine Expedia guest review
Clean room breakfast was better than typical super8.Genuine Hotels.com guest review
"Close to Covention Center"
The hotel personel were nowhere to be found in the morning for information or breakfast refills. The hallways and elevator were "downright dirty". There was 1 dirty chair in the room and no table. The bathroom was clean and there were no bedbugs!Genuine Hotels.com guest review
My bed was broken and the carpets in the room weren't pleasant at all. The room felt clean and dirty at the same time. I refused to wall on the carpet with my bare feet. The bathroom was clean and the most well maintained feature in the entire room. I wouldn't recommend this hotel to any couples or any person who plans to spend ample time in the ro […] om. Read moreGenuine Hotels.com guest review
Poor customer service. We had an infant with us and requested a refrigerator in our room, upon arrival front desk informed us that "some rooms have them and some don't, you have a room that doesn't have one". They made no effort to change our room or move a refrigerator in our room.Genuine Hotels.com guest review
"Would not stay again"
The hotel was unkept, run down and dirty. Location was convenient.Genuine Hotels.com guest review
It was just a place to sleep. Not a lot of time spent there because it wasn't in the best of condition.Genuine Hotels.com guest review
Room was dirty and dated. Illegal activities going on in parking lot. Very unsafe. Front desk rude, dirty conditions. Needs to be torn down. Ceiling paint falling off in room. No screens. Absolutely disgusting. Would sleep in car first!Genuine Hotels.com guest review
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