"good start, bad ending"
My sister, neice arrived at the super 8 around 3pm, checked in , room very nice, we went out to dinner later , on our return we were in auto accident and taken by ambulance to the hospital where we spent the night, the next morning my brother in law got our things together and we returned home , we had booked for 2 nights but was only ther a couple […] of hours, very thankful we had no serious injurys , but sad we didn't get to stay, Read moreGenuine Expedia guest review
"Ok for quick trip to Nashville"
Beds were horrible. I could here the roof cracking from the people walking in the room above me. Towles were not as white as they should be. Stains on my sheets.Genuine Expedia guest review
"Shuttle Service and employee attitudes"
I travelled out of state and used the shuttle service to and from the airport. I had contacted Super 8 and asked specifically about the quality of shuttle services to and from. Was assured that I would be satisfied after having horrible experiences with a hotel across the street. Red Roof. I asked the desk clerk at my departure time to ask if I could […] finish my breakfast. He said no the shuttle was leaving at the posted time. I was the only person in the shuttle. My return.. I called. 10-15 minutes.. 35 min later I called again.. Be right there. another 20 min or so.. Asked the driver was he busy? Said yes.. Saw no evidence of that upon my return. Perhaps the shuttle service can be improved and certainly before I return to use both the hotel and the shuttle service. The desk clerk on duty at that hour, early, was rude and not at all helpful. I had a 6 hour flight and no breakfast..Do not like either the service of employee attitudes.. Very dissatisfied and very unhappy after spending 90 + dollars on a room for one night.. Read moreGenuine Hotels.com guest review
It was O.K. for the price, but the breakfast chooses were limited and it ended at 9:00. Also there wasn't enough room for tables to sit at. We had to share a table with other people.Genuine Hotels.com guest review
"Convient for my plans as I had an early flight out"
It was just fine for meGenuine Hotels.com guest review
"Perfect for overnight stay before flight"
Besides the airport shuttle only running at the top of the hour, the location was perfect for my overnight stay before flying to CA.Genuine Hotels.com guest review
"Pool could use some attention"
The pool and hot tub did not seem as clean as it could be but the service was great and the price was very good for the holiday weekend.Genuine Hotels.com guest review
"NASHVILLE STAY very nice"
Overall stay was great. Food quality & quantity was satisfactory. Pool was not crowded & nice. Motel near airport, but not too loud. Motel was conveniently close to restaurants and inner belt highways. The only concerns was that the back security door was many times propped open. 3rd floor maintenance room had no door and aesthetics were compromised. […] Piece of chicken dropped in stairwell was not cleaned up during stay. Read moreGenuine Hotels.com guest review
"decent stay for the money"
The hotel needs a little better maintenance done. The room I stayed in was layed out weird. I prefer the sink inside the bathroom, this room had a tiny bathroom and the sink was in the room. Noise was a problem, constant slamming doors. Also, the breakfast area was always messy and out of coffee.Genuine Hotels.com guest review
beds were comfortable and clean. Was told by Hotels .com the shuttle service was available to where-ever I wanted in the area. was only available to airport. tub was dirty. pool was okay but the doors off the pool were badly rusted and one was hanging by 1 hinge. would not sty there again!!!Genuine Hotels.com guest review
"Facilities need overhaul"
This Super 8 is situated near very nice hotels, so we were disappointed to find it in such disrepair. The toilet overflowed right after we got there. One of the desk associates came to unclog it, but then left all the dirty towels in the floor. The pool bathroom was gross and the door frames were rusted all the way through. Pieces of plaster were on […] the floor, mixed with the Pool water for a nice slime. Read moreGenuine Expedia guest review
People drinking in the lobby and being very noisy till midnight . Very annoying and management did nothing.Genuine Hotels.com guest review
"Pay the extra money for another hotel"
Place is a dump, room stunk, ac never stopped running, knobs did nothing, back entrance door always wide open. Should have paid the extra money for spring hill or hampton.Genuine Expedia guest review
"Great location at the airport"
very good location to reach the airport quickly, comfortable beds and good serviceGenuine Expedia guest review
"Not the best place to stay"
room was musty, there were stains that looked like blood on the bed, sink area is in the main room, pool area looked about 30 years old - rust everywhere - breakfast is subpar at best. With all the good hotels within 2 minutes of this one, stay elsewhere.Genuine Hotels.com guest review
"Don't stay there!"
The worst place I have ever stayed. I can't believe Hotels. com would even recommend this place. The hallways were 80 plus degrees with a foul odor. The pool area smelled of strong chemicals. The employees were rude and unconcerned with guests needs. I was told by Hotels.com there was an up charge for a baby bed, which I paid and was told it would be […] in the room upon arrival. Finally, after three hours of begging, the baby bed arrived and I had to wake the baby to put her in it. My oldest daughter left a sentimental Bible for teen girls in a drawer between the beds. I called the day after check out and was told they would check with housekeeping and call me back. the call wasn't returned, I called them. They had found the Bible and asked for my credit card information for postage. Almost two weeks later when the Bible had not made it to our home I called and was told the person I needed to speak with wasn't there. They took my number and said she would call back. I waited another week and called back. The man, Mark, who answered the phone was rude and I was told that Janet wasn't there and he knew nothing about it. He was not interested in helping me, told me he had other things to take care of and abruptly hung up the phone. I called back and he told me that he had my information, there was nothing he could do to help me and that by calling him back I was harassing him. Nightmare Hotel! Read moreGenuine Hotels.com guest review
The female night clerk was very unfriendly bordering on rude. The housekeeping did not clean my room for the last 2 days of my stay. I had to call the front desk 3 times throughout the day on Monday only to finally receive clean towels and the trash emptied at 11pm. I was promised an adjustment to my room charge for my first night which was the only […] night not booked and paid through hotels.com however I finally received an email lastnight with an invoice belonging to some other customer with ALL their personal information included. Another issue was their "business center". It wasnt very functional or user friendly. I couldnt access any of my files or attach and upload files. It made it very difficult to do any work or tend to my college course assignments. One of the reasons I chose this hotel was for the business center as I was going to be there for almost a week. One good thing was it was convenient to the airport, gas stations, fast food and a few restaraunts. Read moreGenuine Hotels.com guest review
I've stayed at this hotel many times. Price, convenience, location and amenities are good. Decent indoor pool and hot tub. Only gripe is the breakfast selection is very minimal. Hotel managers and housekeeping staff are nice.Genuine Hotels.com guest review
I arrived super 8 at around 11:00AM. They opened a room for me before 3:00PM. When I left, they sent me to airport quickly.Genuine Expedia guest review
"Staff was great...but..."
Staff was GREAT! We stayed in room 101. Horrible! It's tight next to the back door which you would expect would make some noise with people coming and going. But this door doesn't have a latch on it. So all night we heard the door SLAM against the door jam every time someone left or entered the building. The next day we asked to switch rooms. They moved […] us to room 301. The last 3 nights we were there were EXCELLENT! We will definitely stay there again but no where near room 101! Read moreGenuine Hotels.com guest review
"Not a nice place"
The room smelled strongly of insecticide and cleaner. We had to leave after one night. Many other better places to stay. I won't go here again.Genuine Hotels.com guest review
Staff wasn't friendly didn't even say hi when we walked in past the front desk.. Room smelt bad so we bought air freshener. Would pay the extra to stay somewhere nicer, no worth it...,Genuine Hotels.com guest review
Over all we were pretty comfortable in our room. It was close to the city & had a nice hot tub too. I would stay there again, for the price it was a very nice hotel.Genuine Hotels.com guest review
This hotel was booked completly the night we stayed so this is probably part of it, but they did not offer much for a continetal breakfast. We came down at 7 am and there wasnt much out. Just apples, cereal (hot and cold) some bitesize muffins and scrambled eggs and gravy. Bread for toast. Little disappointed. I would of liked to see yogurt , bananas, […] and maybe bagels. We managed though. Read moreGenuine Hotels.com guest review
Rooms were good for the money, the breakfast was the same everyday but ok. the only palce that could use cleaning up was the pool area and hot tub area, it was dissapointing. The stairwells could use a good cleaning too. Over all our stay was ok for the price. The staff was very helpfull and friendly.Genuine Expedia guest review
Overall it was OK. The room didn't look anything like the pictures ( It was smaller). We found the breakfast area to be cramped. It was alright but, not what we expected for the price.Genuine Hotels.com guest review
"Good value for the money."
Very good value for the money.We stayed in a two bed room and stay was good and clean. Breakfast buffet was good and well stocked.Genuine Expedia guest review
"close to our son"
The motel really needs painting and some updating. The pool area id especially bed. The fitness center was very nice.The house keeping staff were very nice and accomodating. The people at the front desk were not friendly nor helpful. The 2 girls on Friday night were not friendly or welcoming. I found Robert at the front desk to be unfriendly and uninformed. […] I would walk up to the desk and he would not even greet you. He could not answer questions about attractions in town, and discouraged us from visiting one area because we were too old. The room was clean, however the toilet made a loud noise when we flushed.. There was an older man on duty late at night who was very nice and helpful. I saw one girl on her cell phone, and sometimes left the desk and was outside smoking. The food was pretty good Read moreGenuine Hotels.com guest review
"Up all night and Aggervated all morning!"
There was too much furniture in the room, leaving us with no where to put our luggage. The back entrance located 3 doors down from our room was busted and neither the inside or outside door card entrance worked, anyone could just walk right in. We heard these doors banging open and closed ALL NIGHT LONG! The toilet broke, we could hear the rooms next […] to us flushing and the heater nobs were broken. I paid extra for this room because it was supposed to have a hot breakfast. When we went down for breakfast there was NO FOOD, everything was empty except the sausage gravy and there were 17 people waiting in line for the waffle maker and a bowl of yogurt for the other 7 people. We ended up at Mcdonalds. There was also not enough seating for the people. We had requested a room change the night we checked in and was told that there were no rooms for us and they were sold out. Read moreGenuine Expedia guest review
"Clean room, good value-bad customer service"
For the price, this room was good,neighborhood safe//many stores around/close drive to downtown.BUT, the toilet in our 1st room didn't work at all.After 5 calls over several hours to the desk, someone finally came to fix it.They reported that it couldn't be fixed & would be looked at again in the morning and left it at that.We were moved to another […] room,but it took our asking to get that done too.The back door on the 1st level doesn't lock,so anyone could just walk in.We reported it 3 times,it still wasn't working at the end of our 5 day stay.The floor tiles in the lobby are so loose they shift when you walk on them.Most of the tabletops in the breakfast area were very loose.The breakfast was sparce& the way too small trash can was overflowing at every breakfast.They'd be well advised to add another waffle iron.The breakfast area needs some logistical work too-hint,put the toaster by the bread.There were rarely towels in by the pool.The lower level ice machine was broken.When reported, we were told they knew it was broken.Hello-put up a sign.It wasn't until the 3rd day that they put a sign on it.It was also not repaired by the time we left.With the exception of the gentleman working at the desk, all of the staff was short and seemed as if they couldn't care less about the guests.After staying there for 5 days, I will say this: you cannot beat the price we paid,however, you get what you pay for.For us, the low price made it worth the hassle. Read moreGenuine Hotels.com guest review
"close to highway and downtown"
We enjoyed our stay at the super 8. We would stay there again.Genuine Hotels.com guest review
"Better than expected"
We had a good time at the hotel it was clean and well kept with a indoor pool and hot tub that was easy access to my only complaint was no exercise room but they made it into the cool down room from hot tub but all and all I rate it 4.5 out of 5 and with easy access to the interstateGenuine Hotels.com guest review
This was a very comfortable room. I stayed here before catching an early morning flight. The complimentary shuttle to the airport (which is about a mile away) leaves on the hour beginning at 4:00 a.m.Genuine Hotels.com guest review
"Worked for us"
Good location. close to highway, kinkos, restaurants and other hotels in the area. Service was nice. Room was clean. No issues, no bugs. Breakfast was hot and decent. Overall worked for what we needed which was a nice place to sleep while we were here on business. It worked. ThanksGenuine Hotels.com guest review
Great!!!!!!!!!!Genuine Hotels.com guest review
"Close to airport, but that's it"
Nice, friendly staff. I just have two complaints: 1) the taxi ride to downtown was expensive for a college student and 2) the rooms don't block out sound - there was some construction that I was unaware of that lasted for about 4 or 5 hours one morning.Genuine Hotels.com guest review
"Average hotel for the price"
I took a chance and got this hotel through unpublished rates. I chose a 2 star at $ 47 plus $20 tax. I wish I had gone for the 3 star but none of them had both free breakfast and indoor pool ( it was 40 degrees outside and raining in February) I liked the hot breakfast especiallywaffles but I am not a fan of powdered eggs and canned gravy. I could not […] get wi-fy in my room, just in the lobby. I could hear the next door neighbors talking and watching TV and the refrigerator and heater were clicking on at night. The pool was uncomfortably cool, but I needed excercise so I swam for a little bit. I couldnt get the treadmill to work and the seat on the bike wouldnt go low ( stuck in a high position) The eliptical did not feel like profesional quality (True brand). I liked the fact that the rooms had an indoor hall entry and the bed was comfortable. There were lots of cable TV channels. Read moreGenuine Expedia guest review
"Inexpensive but WifFi challenged"
The room was clean and had been renovated sometime recently. The free breakfast was not the best, but it was free. The ain concern that I had was that the WiFi was all but useless as it was very slow and routinely did not work. My number two dislike was that the toilet was small. The only other negative that I would mention is that I strangely received […] a call about an hour after checking in from someone attempting to scam me into giving them my credit card info by claiming to be the hotel manager looking into concerns that guests key cards weren't working. Read moreGenuine Hotels.com guest review
Great value and good location. Staff was very helpful and knowable.Genuine Hotels.com guest review
The staff was excellent . I have stayed in may Super 8 hotels in the past but the condition of the room was less than desirable. The bathroom wall had a hole in it, all of the base boards were off or partially off, the bath tub still had hairs in it from a previous guest. The beds were clean, the chair at the desk had dried milk or something on it. […] The security of the hotel was less than desirable the door into the room locked, the back entrance which eas suppose to be key locked would not even shut and the door coming into the hallway was broke and looked like someone had used a screw driver or something to break the lock off the door. There was repair work that was either in the process of being done or excess materials was just left laying on side walk. I started not to answer this survey because i do not like to be negative but since you sent a second request, i went ahead and filled it out. The hugh thing that concerned me was my daughter's statemnt of not feeling safe. I really do not want this posted i would just like to see improvements made as i have stayed many times with this chain and was extremely satisfied. Again may i say the staff was great. Read moreGenuine Hotels.com guest review
"Decent Price, good service."
I stayed for two nights this time, but I usually booked this hotel, location it's pretty convenient, if you need to stay close to BNA. Noise is a big deal for me, A/C and Mini Fridge can be quite noisy if you are too sensitive, I recommend to disconnect them, if you want to have a good night to sleep.Genuine Hotels.com guest review
Not sure how I should rate this 4 the price but I'll just be honest. The hotel had an overall funny/different smell to it and was kinda out dated. The room was fine except for the fact that 1 of my beds had ashes on it.(I thought it was a non smoking room). I will say that it didn't smell like smoke tho. I had no issue with the service or location. […] It has everything you'd need surrounding it or in the area. The shoneys across the Street was great. Nice indoor pool and nice breakfast. Would I stay there again? Not sure. I know it wouldn't be my 1st choice. Im not encouraging or discouraging. You'd have to go and draw your own conclusions. Hope this helps. Read moreGenuine Hotels.com guest review
Towels in room very small and only two of them, breakfast attendant did not keep food stocked and area did not have enough seating, indoor pool water was cold with the hot tub broken. Okay if all you want and/or need to do is sleep.Genuine Hotels.com guest review
"Good for the price"
Good place to stay if price is your main concern. Breakfast was good for the price, also.Genuine Expedia guest review
"very good location,"
Rooms were very nice.The only problem we had was it was winter so we booked a hotel with a indoor pool.We have a 12 year old and the pool was cold and the hot tub was not working.We were there 3 nites.We could have stayed some where else for half price with no pool.Thought they should have ajusted the price for the inconv.Genuine Hotels.com guest review
I booked this hotel mainly for the indoor pool. But the indoor hot tub was closed :( the bed was excellent along with the pillows. The breakfast was great, waffles, cereal,yogurt,juice and more.Genuine Hotels.com guest review
Lin the room u were not able to adjust the heat and it was cold went down stairs and talked to the counter and he said just turn it off and get more blankets.Genuine Hotels.com guest review
The entry doors to the rooms slam shut every time they are opened, Having a church group arrive at 10:30 pm, that slamming didn"t stop untill well after 1 am. That combined with the constant, loud, congregating in the common hallways made it difficult to enjoy the evening and we never did get any sleep! We would not stay at this Super 8,nor recomend […] it to anyone in the future. Read moreGenuine Hotels.com guest review
After a long trip and first time stay in Nashville, I called the hotel for pickup after arrival. Was told to go outside to the luggage area for pickup, which I did, but it didn't seem like the right location. Had trouble finding someone to ask, but finally went to another location, and had to call hotel again and had a much longer wait. The bathtub […] was not clean in my room, but bed was comfortable. Read moreGenuine Hotels.com guest review
"Convenient to all attractions"
The hotel was very convenient to all the attractions I visited. Parking was convenient. The hotel was very economical, the room was large and the bed was especially comfortable. The hotel was quiet, and the breakfast was above average for a hot breakfast.Genuine Hotels.com guest review
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