We had 2 rooms booked, both were clean and comfortable however one rooms plumbing was not working well - took 20 minutes for the sink to drain every time you washed your hands. Staff was friendly. For being close to the airport you don't really hear any plane noise. Only complaints - the bushes on either side of the entrance need to be removed they […] prevent you from seeing oncoming traffic in either direction when leaving the parking lot. Also the lobby is extremely small and there just isn't enough seating for the breakfast area. Other than those 2 things we had a great time and would stay here again. Read moreGenuine Hotels.com guest review
I loved this room and the bed was very comfortable. As I left to the airport - which was only minutes away - at 4am, I couldn't enjoy the breakfast, but they had muffins and coffee for the guests prepared. The staff was very friendly, lots of parking, and surrounded by some restaurants or fastfood places. I would go there again.Genuine Hotels.com guest review
They could not find reservation, then said we needed to pay for the night again, they finally found the payment info.... stood at front front for close to a half hour...... swimming pool area filthy.Genuine Hotels.com guest review
"Poor front desk help and filthy bathrooms"
Front desk worker was totally clue less. I stood at the front desk for over 30 minutes over an issue with Hotel.com and the hotels mis- communication. Ended up the front desk worker saw that they had been paid by hotels.com and somehow we ended up paying for the roll away bed twice but at that point I did not even care... swimming pool bathrooms were […] disgusting! Night worker was laying on the front lobby couch.... Read moreGenuine Hotels.com guest review
"affordable, family friendly, clean"
The staff was very friendly and helpful. Room was clean and modern with a very large flat screen tv (not to mention a microwave and spacious mini-fridge) The free breakfast offered quite a selection, as well. Close to the airport, plenty of convenient stores and fast food available nearby, and less than a 10 minute drive to get to downtown Nashville. […] You really can't beat it for the price, would stay again next time we're in town. Read moreGenuine Hotels.com guest review
"Nothing like the pictures"
Hotel needs lots of work. Will not stay there again.Genuine Hotels.com guest review
"Awful Place to Stay the Night"
Mildew on two pillowcase, not enough seating for breakfast so we ate on our bed, lukewarm hut tub and freezing pool, black stains on hotel carpet, mildew and rust in pool room, hard bed and felt springs, poor service from staff didn't want to help or apologize and rooms so tiny you cant fit a roll away bed.Genuine Hotels.com guest review
The room had a very strange smell. I think it was the cleaning supplies used. They were nice and offered me a new room but it smelled the same . The staff was friendly. Lots of construction. Washer broken. Okay stay for the price.Genuine Hotels.com guest review
"Conveniently located - comfortable"
It was good...only one night. Close to everything. Easy access to highways. Rooms are small but clean and recently updated, it appears. Some reconstruction happening in the lobby but not a deterrent.Genuine Hotels.com guest review
"Remodeling the breakfast area."
We were remodeling the breakfast area, which made difficult to eat with our family of four. They made room into an eating area but still did not have adequate seating. There was musky order in the hallway. Room was smaller than expected.Genuine Expedia guest review
"Barely-OK experience but won't be back"
We needed an affordable weekend stay in Nashville to attend a school event for our daughter. This motel was affordable but barely acceptable. We found a hair (not ours) on a washcloth, the sink stopper was broken (would close but would not open again), and the bedding consisted of a thin flat sheet, a blanket as thin as the sheet, and another flat sheet […] on the top layer serving as the bedspread. The "business center" consists of a tiny room with one computer that prints at the front desk, and the "indoor heated pool" wasn't heated. Clean towels were available Friday night at the pool but not Saturday night. We were on the 3rd floor, which had no ice machine, and the hallways and stairwells definitely needed to be vacuumed. The elevator had an uncomfortable, stuffy odor. Read moreGenuine Expedia guest review
"OK for price"
It was clean but they renovated and must have hired the 3 Stooges to do it.Genuine Expedia guest review
Lobby was under remodel.Rooms ceiling was caving in and pool area was in need of repair had morter and groute laying everywhereGenuine Hotels.com guest review
NEVER AGAIN. REMODELING KITCHEN AREA, DUST ON EVERYTHING. STAIRWELLS BOARDED UP. COLD HOT TUB, COLD POOL. AIR COND/HEATER WOULD'NT TURN OFF, MOLD ON BATHROOM WALLS/CEILING.Genuine Hotels.com guest review
We had a great time. The hotel was under maintenance which is understandable. It was still good service, nice rooms and a continental breakfast. Great hotel and stay for us!!Genuine Hotels.com guest review
The room was clean however the hotel was updating the floors in the main hallway and it was very inconvenient to walk around the entire building to get to the parking. The "free" wifi did not work! Free breakfast was mediocre, there was no one refilling the food so basically first come first serve.Genuine Hotels.com guest review
Our room was clean and comfortable however the hallways smelled like smoke. The pool area was not upkept and that was one of the reason we chose the hotel. I have to attend school in the area and needed an indoor pool for my husband to keep my 4yr entertained. The towels were not replaced daily and one time there were no towels. The water was not maintained, […] hot tub was the same temp as pool. We will not be staying at this hotel again. Read moreGenuine Hotels.com guest review
In the middle of rennovation but comfy and great location to Air Port!!!Genuine Hotels.com guest review
Pretty good for the price. Very close to a Kmart and places to buy food. The room is quite comfortable, but when they were asked to clean at an hour and when we got back at night it still wasn't clean. We can rate it at 3.5. Nothing super fancy, simple and nice.Genuine Hotels.com guest review
"Nice hotel close to airport and airport shuttle"
We stayed there just for a few hours while traveling back home so my friend could catch her flight. Room was clean and comfortable. There we some renovations going on but nothing major. The offer an airport shuttle 24 hours a day and that's very convenient for what we needed. All together we were there about 7 hours but it served our purposeGenuine Expedia guest review
"One night stay on the way back home"
I spent a night there with my family and some friends (total : 4 adults and 5 kids) on our way back home for Spring Break. We had two rooms that were prepaid and I had called the hotel several times to let them know that it would be a late check-in and that we would need a roll-away bed. However, when we arrived (around 10 pm), there was no roll-away […] and one of the rooms wasn't available. We had to complain and wait for 45 minutes before we get something and the reception clerk wasn't helpful at all. No need to say that the kids were tired so that was really not ideal. My friends who were waiting for the room wanted to cancel and get a refund to go somewhere else but it wasn't possible. After a 45 min wait, the guy in charge of the rooms came and told his colleague that the room was in fact already ready to use (meaning that my friends had just waited for nothing) and that he had an extra bed available. This person was really nice but clearly, his colleague in charge of the reception wasnt willing to help at all!!! So, we finally got the roll-away but it barely fit in the room (the beds were stuck to the floor and could'nt be moved). Apart from that the room was clean and comfortable but some upgrades could be done about the phonic insulation. Part of the floor was occupied by a youth sport team and when they came back from partying in the middle of the night it woke us up : we could hear the water running from the showers and doors banging. Read moreGenuine Hotels.com guest review
"Some improvement needed"
The hotel was conveniently located for our activities and it has an indoor pool and hot tub which is always a bonus. There are a few things that could be improved upon. There were never any towels in the pool area and we were told to just use the ones from our room. The breakfast area was too small for the amount of people and I spent a lot of the time […] standing to eat breakfast and waiting for the single waffle maker or toaster. Our toilet kept running non-stop, and the air conditioner unit was giving off a weird smell. I quit complaining because the front desk didn't seem concerned enough to do anything about it. Read moreGenuine Hotels.com guest review
"Close and quiet to airport"
I was able to walk for good food. Easy access to major highways and interstate.Genuine Hotels.com guest review
"Close to downtown. Restaurants and stores nearby."
The towel rack in bathroom broke. Faucet loose. Reported it and still not fixed when we left. Also loose floor tiles by the elevator. Stayed 3 nights. Found half eaten chicken fillet in our refrig. that was left from previous occupants. Elevator slow. Only 4 to 5 chairs in pool area. Sat in the windowsill. Only a few tables in breakfast area. Had to […] take our food to our room to eat. Came back one night @ 9:45 p.m, and at about 11:10 someone was drying their clothes. The dryer was making a loud squealing noise we could hear down the hall. Continued until midnight. Reported to front desk and they just said they were aware of the problem. Another night I reported to front desk that someone had their baby (I'd say about 6 mo) in the hot tub. The lady just kind of shrugged shoulders and said "I don't know." I walked away disgusted. Obviously, people here don't care about what's right or fixing anything. Would not recommend staying here!!! Read moreGenuine Expedia guest review
The staffwas very nice. However, the room wasn't fresh. I'm not even sure if the room was cleaned. There was a Mello Yellow can left by the air conditioner. Not to mention the air conditioner really never blew or cold air even though I set it correctly. The carpet was nasty and not sure when was the last time it had been cleaned as well. The bed slept […] horrible and maybe the type of pillow needs to be changed as well. The Breakfast bar was Ok. I really was not impressed especially when I Spent 180.00 with tax on this room. It will never happen again. I'm not sure if it was the hotel or hotel.Com who is at fault for this. You really need to check out your hotels. This will definitely be a last time. Read moreGenuine Hotels.com guest review
Good value for the stay-room cleaned and offered free Wi-Fi with a breakfast. We just really needed to sleep there as we were visiting family and it had a good bed.Genuine Hotels.com guest review
"Clean and comfortable"
Easy check in and check out. Convenient shuttle to the airport. Noisy when ever someone's ones door opened and shut. Loose tiles in entry and carpet was stained. My room was clean and nice. Comfy bed and bedding. Lots of restaurants nearby. Kmart just across the street. Most hotels are over priced and this was no different.Genuine Hotels.com guest review
"Nice hotel close to downtown Nashville"
Good hotel that is close to most of the attractions in Nashville. Very easy to find right off 1-40 and travel time is less then 15 minutes to downtown or opryland.Genuine Expedia guest review
"Not bad, just needs some TLC."
Doors/walls were thin, but that's not too big a deal. There was a spider in the room, on the bed, but not under the sheets so I wasn't really freaked out that bad. Room smelled/looked clean though. Toilet didn't always quit running after being flushed, but a wiggle of the handle would make it stop. Overall it wasn't bad. Coffee was good in the morning, […] so that helped. I would stay again. Read moreGenuine Expedia guest review
"adequate, don't expect much"
The hotel was okay. Interesting smell in the halls, ceiling pain peeling a bit, and a treacherous toilet that had a flushing issue. Someone from the front desk came to "fix" it which was really just jiggling the handle. I kinda wanted to change rooms especially since we had to figure out his trick and continuously play with the handle. We enjoyed being […] on vacation so much that we just let it go. Staff was friendly enough and they had extra towels when I needed. Would I recommend this place? Only with the disclaimer that you can't have high expectations going in. Read moreGenuine Expedia guest review
"Close to everything but..."
The room was small, the tv was fuzzy on EVERY channel, the desk chair was ripped and didn't roll easily AT ALL, the wifi connected but wouldn't get more than 1 bar so nothing loaded. The breakfast was very basic, not bad but not what I expected for what I paid for the room. The check in person struck me as wanting to be anywhere else but at work, however […] the check out person was very friendly. To be so close to the airport it was very quiet which surprised me. Occasionally people let their doors slam but it was after 6am. All in all it wasn't a terrible place to stay, but for the money I paid for it I expected more. It was run down with somewhat fresh paint, newer carpet and flooring along with more modern bedding. The walls and ceilings were dingy and warped. Wouldn't stay there again unless I had no other choices, the hotel itself is just old and rundown, needs a full remodel and a good cleaning. Read moreGenuine Expedia guest review
This hotel was a mess! Front Desk staff was horrible and rude! Never again!Genuine Hotels.com guest review
"Slumber Party Fun"
We were very happy with the room as well as the service. The girls and I swam in the indoor pool for almost 2 hours and had a blast. Beds were comfortable and breakfast was perfect for us as I had four little girls with me 10 and under. It was very convenient that there was a fridge and microwave in the room. Although we had a bit of a time with the […] microwave stopping in the middle of popping popcorn nothing made our stay any worse and when I mentioned the issue to the manager everything was taken care of for us. Read moreGenuine Hotels.com guest review
"good location near Nashville airport."
This hotel suited our needs to a T! We were on a trip and the hotel shuttle got us to and from the airport. We were able to leave our car at the hotel for a very reasonable price. We will definitely stay there anytime we fly out of Nashville.Genuine Expedia guest review
"Just OK, for the $"
The carpets were very dirty / stained in the rooms and in the halls. When we opened the curtains there were many spider webs stretching across the curtains inside and above the windows.Genuine Expedia guest review
Pool was broken. Hot tub broken. TV's broken. Breakfast sucked. Elevator smelled awful. Hallways smelled like smoke. Manager ignored our complaints because we booked through expedia. Very rude guy. Don't stay here.Genuine Expedia guest review
"Valentines Day Stay"
Room was nothing like the pictures. We didn't even have a comforter or cover on our bed. Pool was nothing like the pictures. Hot tub was broken. Floor tiles on main floor were loose and made walking difficult. Housekeeping was unfriendly. Not a good overall experience. And our tv wasn't the flat screen shown on the pictures and didn't bring I'm a good […] picture. Read moreGenuine Hotels.com guest review
"OK for Our Needs"
Arrived late and left at 5:00 a.m. Just needed a place near the airport to sleep for a couple of hours. Pros: They had a shuttle that began running at 4:00 a.m. (we didn't use it because we had a rental car.) Free breakfast but left before it was available so can't comment on quality. Room was clean and bed comfortable--atleast it seemed so after not […] having slept for 24 hours. Everything else is what you would expect for this hotel chain--bare minimum. Read moreGenuine Expedia guest review
"Great SPBGMA hotel"
Very close to SPBGMA Convention without paying that hotel's rates. Plus *my* room had fridge, microwave & free wifi & free breakfast. Quiet room, comfortable bed. Put "do not disturb" sign out or housekeeping will roust you out early. Housekeeping does not come back if they pass over your room - not so good, but generous with towels, etc. upon request. […] Pool was non-opp due to maintenance. A little better vacuuming of room around the edges would be good. I always check for bedbugs - clean. Slept thru breakfast so cannot comment. Not luxurious, but comfortable, and I came to pick bluegrass until the wee-hours at SPBGMA, not sit in my hotel room. Overall, an excellent value, and I will come back. Read moreGenuine Hotels.com guest review
Great stay overall, decent breakfast, nice rooms with very large TV. Great price. Only complaints are they charged extra for 4 people in a two queen room. And there was some old dried up feces on the bathroom which I removed. Almost made me puke.Genuine Hotels.com guest review
"Great stay for the money!"
The bed and pillows were so comfortable. The pool and hot tub were under maintenance, so that was a little disappointing. The hotel breakfast was great. Lots of selections and the grounds and room were really clean. Very satisfied.Genuine Hotels.com guest review
Great room for any price! Very clean and very nice staff! Will definately recommend this hotel!Genuine Hotels.com guest review
"Only one night but..."
I found the room comfortable and clean. Two of the most important things to me. The pillows were soft enough that I didn't get a neck strain or headache from sleeping on them. Check in was efficient and fast as was check out. They are close to many eateries but since I didn't have a car available, walking wasn't bad but up an incline. They have airport […] shuttles available 24-7, every hour on the hour. Very close to the airport. The pool looked nice but wasn't there to lounge. I would recommend this to anyone. Read moreGenuine Hotels.com guest review
Great beds, breakfast, convenient and clean. You can't beat the price. Nice people running it!Genuine Hotels.com guest review
"Great for the money"
Nice people the hotel could use some work but the room was modern and cleanGenuine Expedia guest review
"Good Hotel, Close to everything"
It's a ok, hotel. It says non smoking but rooms still smell like smoke besides that the room was nice for the price. It's also really close to anything you would want to do. 3/5 stars. I would stay here again.Genuine Expedia guest review
The hotel and staff were ok. Room was clean. Good place to stay for the money.Genuine Expedia guest review
"Night in Nashville"
We only spent one night here while visiting a friend, but it was overall a pleasant stay. Slightly cold room even on high heat, but felt pretty good for sleeping. The pool was decent. I missed breakfast, but had good coffee provided in the room. I would recommend the hotel.Genuine Expedia guest review
"Very Nice stay , very close to all attractioms"
we had a very nice stay in nashville . Friday night went to grand ole opry in the ryman , then saturday night went to a show in opryland hotel . this hotel is very convenient to all nashville attractions.Genuine Expedia guest review
The toilet was broke and the maintenance suggested to me how to fix it I made him fix itGenuine Hotels.com guest review
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