The New Casablanca on the Ocean - Miami Beach

6345 Collins Ave, Miami Beach, FL, 33141 United States
Hotel Info: 866-539-0036
Guest rating 2.6 / 5
40% Recommend
(Neighbourhood average 3.5)
Location. The New Casablanca on the Ocean is located on Millionaires Row in Miami Beach, Fla. Three miles from Bal Harbour shops Four miles from South Beach and the Art Deco district Eight miles from the Port of Miami Hotel Features. Restaurant Complimentary wireless Internet access in the lobby Oceanfront outdoor pool Guestrooms. Dial-up Internet access In-room safes Kitchens
25.84509, -80.12037
Hotel coordinates:

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Guest review summary

  • 2.6 Average rating: All Trip Types
  • 40% Recommended
  • 48 Reviews
  • 2.8  Hotel Service
  • 2.8  Room Comfort
  • 2.3  Hotel Condition
  • 2.7  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (48) 2.6
Business (3) 2.7
Romance (3) 3.7
Family (12) 2.1
With Friends (9) 2.6
All Others (21) 2.7

Overview

Location.
  • The New Casablanca on the Ocean is located on Millionaires Row in Miami Beach, Fla.
  • Three miles from Bal Harbour shops
  • Four miles from South Beach and the Art Deco district
  • Eight miles from the Port of Miami

Hotel Features.
  • Restaurant
  • Complimentary wireless Internet access in the lobby
  • Oceanfront outdoor pool

Guestrooms.
  • Dial-up Internet access
  • In-room safes
  • Kitchens

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • Airport transportation (surcharge)
  • ATM/banking
  • Breakfast available (surcharge)
  • Concierge services
  • Currency exchange
  • Doorman/doorwoman
  • Fitness facilities
  • Laundry facilities
  • Multilingual staff
  • Parking (surcharge)
  • Parking (valet) $16 Daily
  • Parking garage
  • Porter/bellhop
  • Room service (limited hours)
  • Safe-deposit box - front desk
  • Security guard
  • Tour assistance

Business & Event

  • 24-hour front desk
  • Banquet facilities
  • Business center
  • Business services
  • Dry cleaning/laundry service
  • Event catering
  • Meeting rooms (small groups)

Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Rooms (all rooms include)

  • Air conditioning
  • Cable/satellite television channels
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary weekday newspaper
  • Cribs (infant beds) available
  • Designer toiletries
  • Hair dryer
  • Housekeeping daily
  • In-room safe
  • Internet access (surcharge)
  • Iron/ironing board
  • Kitchenette
  • Microwave
  • Premium television channel(s)
  • Refrigerator
  • Rollaway beds
  • Shower/tub combination
  • Smoking permitted
  • Voice mail
  • Wake-up calls

General

  • Air-conditioned public areas;
  • Bar/lounge;
  • Elevator/lift;
  • Gift shops or newsstand;
  • Number of floors: 10;
  • Number of rooms: 130;
  • Restaurant(s) in hotel;
  • Suitable for children;
  • Swimming pool - outdoor;
  • Wired (high-speed) Internet access - complimentary;
  • Wireless (high-speed) Internet access - complimentary;
  • Year Built 1954
Check-in time is 4 PM
Check-out time is 11 AM
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Know before you go

There are no room charges for children 16 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

Dining

Gilia’s Restaurant - Specializing in Cuban and other Latin American cuisine and fresh seafood. Breakfast, lunch, and dinner served. Adjacent bar. Bands, dancing, and karaoke on weekends. Open weeknights from 7 AM to 11 PM and on weekends until 2 AM.

All hotel guests have access to the Wireless coffee shop where complimentary coffee and tea is served from 7 AM to 11 PM; strong wireless bandwidth and a TV lounge area are available.

Recreation

The New Casablanca on the Ocean has a large oceanfront pool with private cabanas. A small fitness room is also available. Guests enjoy direct access to a wide stretch of quiet beach, with swimming, surfing, and a running path.

The recreational activities listed below are available either on site or near the hotel; fees may apply.


  • Bicycle rentals nearby
  • Fishing nearby
  • Golf - driving range nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Motor boating nearby
  • Parasailing nearby
  • Personal watercraft nearby
  • Pilates classes/instruction nearby
  • Racquetball/squash nearby
  • Rowing or canoeing nearby
  • Running track/path on site
  • Sailing nearby
  • Scooter/Moped Rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding on site
  • Tennis nearby
  • Volleyball nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Yoga classes/instruction nearby

Area map

The New Casablanca on the Ocean Miami Beach - South Beach

A short guide to Miami Beach - South Beach

Nicknamed SoBe, South Beach is home to pastel-colored buildings, trendy shops and nightclubs, and top-notch restaurants. South Beach attracts socialites year-round and is one of the richest commercial areas on the beach. Topless sunbathing is tolerated on certain designated areas of the beach. Miami Beach is home to the city’s Art Deco district. Miami Beach also boasts the New World Symphony Orchestra. Lincoln Road, another popular tourist hotspot, is a great location for outdoor dining, shopping, bicycling and in-line skating.

see all hotels in Miami Beach - South Beach

Nearby Activities & Points of Interest

1.0 - 3.0 mi

  • Surfside - 2.2 miles

3.0+ mi

  • Miami Beach Convention Center - 3.5 miles
  • Holocaust Memorial - 3.6 miles
  • Lincoln Road - 3.8 miles
  • Back 9 at the Upper East Side Garden - 4.0 miles
  • Flamingo Park - 4.3 miles
  • Art Deco Welcome Center - 4.5 miles
  • Lummus Park Beach - 4.6 miles
  • Police Hall of Fame Museum - 4.8 miles
  • Miami Design Center - 4.9 miles
  • Miami Intl. Airport (MIA) - 10 miles
  • Fort lauderdale - Hollywood Intl. Airport (FLL) - 16 miles
  • Fort Lauderdale Executive Airport (FXE) - 24 miles
  • Pompano Beach Airport (PPM) - 27 miles
  • Homestead Air Reserve Base (HST) - 30 miles
  • Boca Raton Airport (BCT) - 37 miles
  • Ocean Reef Club Airport (OCA) - 37 miles

Reviews

The New Casablanca on the Ocean 2009.11.28
Not recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Nov 28, 2009

This guest did not leave a comment.

Overall Rating

2.0 out of value="5"
  • 3.0 Hotel Service
  • 1.0 Hotel Condition
  • 2.0 Room Comfort
  • 1.0 Room Cleanliness
The New Casablanca on the Ocean 2009.10.23
Recommended Trip type: Family "Noise"

Reviewed by a Hotels.com guest on Oct 23, 2009

I liked the hotel and where it was located. It was also right on the beach which is what I wanted for this trip. The restaurant fare was disappointing to me. It was not really set up for food at 5 pm when it should have been serving. The room had a small cooking area, tea and coffee. Bathrooms were clean which is very important to us and the bed was comfortable. Great ocean view. Our biggest problem was with the room next door. We were on PST time in Miami with a 7am flight out. The people next room over had a noisy party going which the hotel did little to quell. First at 11:45 pm and continuing until the security was called by us and at least one other room. At 1:30 am the noise started again. Again we called security and instead of asking these people to leave they let them stay. Noise continued until we left at 4 am. I told the management I was very displeased the people were not expelled from the room. I would stay there again if I was guaranteed they would do something about noisy neighbors.

Overall Rating

2.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The New Casablanca on the Ocean 2009.08.12
Not recommended Trip type: Family

Reviewed by a Hotels.com guest on Aug 12, 2009

This guest did not leave a comment.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 1.0 Hotel Condition
  • 4.0 Room Comfort
  • 3.0 Room Cleanliness
The New Casablanca on the Ocean 2009.07.28
Not recommended Trip type: All Others "cheap hotel"

Reviewed by a Hotels.com guest on Jul 28, 2009

this hotel is cheap but the service is very bad,you have to pay daily for a valet parking ,the air conditioning and one elevator were broken so i do not recomend this for anyone.

Overall Rating

3.0 out of value="5"
  • 1.0 Hotel Service
  • 2.0 Hotel Condition
  • 1.0 Room Comfort
  • 2.0 Room Cleanliness
The New Casablanca on the Ocean 2009.06.29
Recommended Trip type: With Friends "very nice hotel"

Reviewed by Maritza of hialeah gardens on Jun 29, 2009

it enjoyed my stay there very much. it was very clean and i would recommend it to everyone

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The New Casablanca on the Ocean 2009.05.04
Not recommended Trip type: Romance "Nothing NEW About This Hotel!!!!!!!!!!!!!!!!!!!"

Reviewed by Lisa of Hialeah on May 4, 2009

First off while I was at the front desk, the young woman Took my information then grabed the phone and was on a personal phone call for about 10 minutes..... They also Have a hotel Charge of $250.00 for any damamges that may possibaly occur... Nothing in the hotel is worth that amount of money. Plus there was no prior information in reference to any additional charges like this... The hallways and rooms smelled OLD!!!! Locks on doors did not work very well. Towels and sheets smelled and loooked as if they had been the same towels they have been using for 20 years...... This hotel is HORRIBLE..... We stayed once before and decided to try it out due to the fact that it said NEW and RENOVATED..... NOTHING has been renovated.......

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 1.0 Hotel Condition
  • 1.0 Room Comfort
  • 1.0 Room Cleanliness
The New Casablanca on the Ocean 2009.05.01
Not recommended Trip type: All Others ""Roach Motel""

Reviewed by a Hotels.com guest on May 1, 2009

This was the worst hotel I have ever stayed in. At checkin you are required to give them a $250 deposit for damages that you might incur. The room was so filthy that we had black feet after getting out of the shower. Great beach, but would only recommend this for a springbreaker!

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 1.0 Hotel Condition
  • 1.0 Room Comfort
  • 1.0 Room Cleanliness
The New Casablanca on the Ocean 2009.05.01
Recommended Trip type: Romance "Great Location, nice hotel"

Reviewed by Julie of North Bergen on May 1, 2009

Casablanca is in mid-Beach, a 10 minute drive to South Beach. The location is great, on the ocean, close to some shops and restaurants. The hotel is decent, not fancy. Parking costs $17 a day and street parking can be difficult to find. All and all, it's decent for the money.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The New Casablanca on the Ocean 2009.04.28
Not recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Apr 28, 2009

This guest did not leave a comment.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 1.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness
The New Casablanca on the Ocean 2009.03.27
Recommended Trip type: All Others "Fine for the price"

Reviewed by Becky of Jacksonville on Mar 27, 2009

The hotel rooms are old and could be cleaner. Some renovations would be nice. But, for the price it was fine. We were right on the ocean, the pool seemed nice, and the little restaurant had decent food. If we wanted superb service, new & spotless rooms, and a gourmet restaurant, we would have stayed someplace charging $300+/night.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
The New Casablanca on the Ocean 2009.03.11
Recommended Trip type: Romance "Can't Wait to go back"

Reviewed by a Hotels.com guest on Mar 11, 2009

This hotel has a perfect location, right on the beach. The staff was friendly and the room was comfortable and clean.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The New Casablanca on the Ocean 2009.03.08
Recommended Trip type: All Others "Great for the price"

Reviewed by a Hotels.com guest on Mar 8, 2009

this hotel was great me and my girlfriend had a great experience. It's not the fanciest hotel on the beach but for the price it's more than worth it. I would recommend this hotel to someone who wants a save money on a great hotel and spend more money enjoying the beach.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The New Casablanca on the Ocean 2008.10.04
Not recommended Trip type: Family "Terrible!"

Reviewed by a Hotels.com guest on Oct 4, 2008

it's very dirty! The towels even the new ones are disgusting! Not recomend at all!!!! the breakfast it's 11 dollars and looks like that was made two weeks ago! At the night time there was some people calling to the rooms and making jokes by the phone at 4 in the morning! I called the front desk and nobody could make them stop I've heard they calling to other rooms! The walls are thin and you can listen everything, the people that were above us start making noises at 6 in the morning, and again nobody could help.

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 1.0 Hotel Condition
  • 1.0 Room Comfort
  • 1.0 Room Cleanliness
The New Casablanca on the Ocean 2008.09.12
Not recommended Trip type: All Others ""Need Improvement""

Reviewed by nurudeen of bowie on Sep 12, 2008

the bathroom is dirty

Overall Rating

2.0 out of value="5"
  • 1.0 Hotel Service
  • 2.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness
The New Casablanca on the Ocean 2008.07.14
Not recommended Trip type: Family "You get what you pay for"

Reviewed by a Hotels.com guest on Jul 14, 2008

The hotel needs improvement in every aspect. It is noisy, there is always a lot of people with a questionable appearance hanging around in the lobby. They charge 16 dollars a day for parking (which I decided not to pay-it is more convenient and way less expensive to use the public parking half a block from there)but it is nearly impossible to use the driveway. Most of the times I had to pullover almost in the street to let my family get off the car. They charge me for a safety that I did not request and did not use. The cleaning staff doesn't do a great job either, even though I left a tip every single day of the week. But it is right on the beach, and close to every thing...

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 1.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness
The New Casablanca on the Ocean 2008.06.15
Recommended Trip type: Family "good hotel"

Reviewed by a Hotels.com guest on Jun 15, 2008

good hotel, great location , great swimming pool, great beach access, not the cleanest hotel but one of the good ones around the area

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 2.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The New Casablanca on the Ocean 2008.06.03
Not recommended Trip type: Business "If you want cheap"

Reviewed by a Hotels.com guest on Jun 3, 2008

If you want cheap on the beach, this is it, but don't expect much. Rooms fairly clean, but OLD. Towels are thread bare and getting more than 1 per person is a battle royale. Food horrible and expensive. English by most of staff is either second language or not understood at all.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 1.0 Hotel Condition
  • 2.0 Room Comfort
  • 1.0 Room Cleanliness
The New Casablanca on the Ocean 2008.05.30
Recommended Trip type: With Friends "About My Stay at The Casablanca"

Reviewed by a Hotels.com guest on May 30, 2008

The hotel is nice it has it's own beach plus a pool for the people who don't like the beach. It's in walkin distance of Pizza Hut, Ihop, Domino's pizza, New York Style Bagles, & other place's to eat and shop. And it only a 5min tax's ride from downtown southbeach.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
The New Casablanca on the Ocean 2008.05.21
Not recommended Trip type: All Others "needs improvement"

Reviewed by a Hotels.com guest on May 21, 2008

The bathroom was not very clean, the tub was very dirty. The rubber mat was rolled up on the side of the tub. Hallway carpet had large soil stain, not sure i want to know what it's from. On the positive note had a good view of the ocean.

Overall Rating

2.0 out of value="5"
  • 3.0 Hotel Service
  • 2.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness
The New Casablanca on the Ocean 2008.05.14
Not recommended Trip type: All Others "Terrible service"

Reviewed by a Hotels.com guest on May 14, 2008

two days after the check out they accuse me of damage that i really didnt cause. it was a terrible expirience.

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 1.0 Hotel Condition
  • 1.0 Room Comfort
  • 1.0 Room Cleanliness
The New Casablanca on the Ocean 2008.04.25
Not recommended Trip type: With Friends "I Love the 90's!"

Reviewed by a Hotels.com guest on Apr 25, 2008

Go back in time at the "New" Casablanca on the Ocean! With freshly painted walls to provide you with enough fumes to sleep like a baby, the Casablanca is the "perfect" getaway from home. Why open the paint-covered windows (which are nailed shut) and let the marvelous smell escape? Who needs that ocean breeze anyway? The furniture, taken from a 1990's yard sale allows for plenty of comfort and relaxation. The bathroom, no larger than the closet, is adorned with paint accents throughout. Not only were there plenty of toiletries, but the hair in the shower was also provided. Step out barefoot into the room and walk along the "plush" paint-chip-filled carpeting. I'll finish my sarcastic review by saying this: the Casablanca was the worst hotel I've ever been to, BUT you get what you pay for!

Overall Rating

1.0 out of value="5"
  • 3.0 Hotel Service
  • 1.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness
The New Casablanca on the Ocean 2008.04.20
Recommended Trip type: All Others "NEED IMPROVEMENT"

Reviewed by LUCY of MIAMI on Apr 20, 2008

MORE PARKING SPACE MIDNIGHT SHIFT FRONT DESK NEED TO BE MORE COURTEUS

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The New Casablanca on the Ocean 2008.04.07
Not recommended Trip type: Family "needs improvement"

Reviewed by Robert of Marathon on Apr 7, 2008

The hotel was under renovations. They charge for parking, but parking is within the hotel. The Clerk was rude at check in, unlike the check out clerk who was very polite and pleasant. They clean the room but left no towels. I would not stay there again, even if it was for free.

Overall Rating

1.0 out of value="5"
  • 2.0 Hotel Service
  • 1.0 Hotel Condition
  • 2.0 Room Comfort
  • 3.0 Room Cleanliness
The New Casablanca on the Ocean 2008.04.03
Not recommended Trip type: Family "needs a complete remodel"

Reviewed by a Hotels.com guest on Apr 3, 2008

the hotel needs to be completely remodeled. we had no hot water the first day we were there.... and from there it went down hill.

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 1.0 Hotel Condition
  • 1.0 Room Comfort
  • 1.0 Room Cleanliness
The New Casablanca on the Ocean 2008.04.03
Not recommended Trip type: Business "Horrible Hotel"

Reviewed by Anthony of Parsippany on Apr 3, 2008

I wouldn't recommend this hotel to anyone, I had a horrible stay, and checked out 2 days early because I could no longer deal with the filth and the problems I was having, such as no hot water for 2 days, dirty sheets from day one which I had to have replaced twice in 4 days, and not having towels replaced after the old ones were removed unless I called the front desk and asked for them. They also hit you with a $16 a day parking fee at check in, very uncool and unfair to the guest. If you enjoy sleeping with bed bugs, then this is the place for you!!!

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 1.0 Hotel Condition
  • 1.0 Room Comfort
  • 1.0 Room Cleanliness
The New Casablanca on the Ocean 2008.04.02
Not recommended Trip type: With Friends "Then Real deal"

Reviewed by Bfuddy of HB on Apr 2, 2008

OK I am from SO. California... so take it for what it is worth. This Hotel is great for the Griswald's; but if you are young and want to party in the Clubs move it South to the 40th block which bye the way is a 10-15 dollar ride down the street with a half hour wait for Taxi. The Hotel did have a Restaraunt or two nearby. Walkable>>>>>>>>>>>>>>>>>... The View is Awesome from the Hotel OceanFront. The kithenette has a noisy fridge in the room; so I turned it down at night. There was no Hotwater the whole time I stayed there so that has a an impact on this survey. Look's like somebody has an investment on there hands and is trying to get the "the ol' girl-up amd running" So it may be another 6 months before she is tightened up.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 1.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
The New Casablanca on the Ocean 2008.03.30
Not recommended Trip type: All Others "Needs more than a coat of paint!!"

Reviewed by John of Southsea on Mar 30, 2008

Still being refurbished, but seems generally tired with little interest by staff in making guests welcome. A shame the hotel could offer much but seems to lack any direction, it is in convenient location to several eating places and supermarket with good beach access.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 1.0 Hotel Condition
  • 1.0 Room Comfort
  • 2.0 Room Cleanliness
The New Casablanca on the Ocean 2008.03.28
Recommended Trip type: All Others "It was under construction..."

Reviewed by a Hotels.com guest on Mar 28, 2008

that was the only thing i did not like about it. For the rest it was good,location was great,the rooms were not 5 start quality but for the price that we payed the were good, alittle bit old but good.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
The New Casablanca on the Ocean 2008.03.25
Not recommended Trip type: All Others "A little run-down"

Reviewed by a Hotels.com guest on Mar 25, 2008

The hotel needs a major update. It is pretty run down. The pool area is very nice. Maybe ok for a spring break trip, or if you don't plan on being in the room at all.

Overall Rating

2.0 out of value="5"
  • 3.0 Hotel Service
  • 2.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness
The New Casablanca on the Ocean 2008.03.24
Recommended Trip type: Family "Perfect for Latin American connection"

Reviewed by a Hotels.com guest on Mar 24, 2008

I love the location, near a number of ethnic restaurants, uncrowded beach, nice quiet pool setting (they MUST do something about those cabanas poolside one off these years!). Bar was subpar: couldn't even make a mojito! Desk at times helpful, other times not. Free WiFi in the lobby. Would be nice in the rooms! Love the Buenos Aires Bakery nearby! A good price for the location, rooms are clean.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The New Casablanca on the Ocean 2008.02.22
Not recommended Trip type: All Others "needs work"

Reviewed by a Hotels.com guest on Feb 22, 2008

would have been helpful to know that the hotel was under renovation, room was remodeled and nice, minor repairs still needed in room, common hotel areas had musty odor

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 1.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The New Casablanca on the Ocean 2008.01.08
Not recommended Trip type: Family

Reviewed by a Hotels.com guest on Jan 8, 2008

This guest did not leave a comment.

Overall Rating

1.0 out of value="5"
  • 2.0 Hotel Service
  • 3.0 Hotel Condition
  • 1.0 Room Comfort
  • 1.0 Room Cleanliness
The New Casablanca on the Ocean 2008.01.07
Not recommended Trip type: With Friends "under construction"

Reviewed by David of Kansas City on Jan 7, 2008

Maybe when the remodeling is completed this can be a nice hotel once again. If you want to be in south beach, this a $25 cab fare to south beach.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 1.0 Hotel Condition
  • 4.0 Room Comfort
  • 3.0 Room Cleanliness
The New Casablanca on the Ocean 2008.01.06
Not recommended Trip type: Family ""Under Construction""

Reviewed by a Hotels.com guest on Jan 6, 2008

Upon initial entry the hotel had no records of our reservation. Speaking with the receptionist was difficult as she had a very hard time with the English language. I had paid the extra money for a ocean view room and could only get a very small glimpse of it. The beds were very soft and worn. The ride to South Beach, "Lincoln Ave" was about a $15 taxi ride, not bad considering the parking problems. The hotel was under construction and did give a buy one, get one free coupon for a drink at the bar.

Overall Rating

3.0 out of value="5"
  • 2.0 Hotel Service
  • 3.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness
The New Casablanca on the Ocean 2007.12.30
Recommended Trip type: All Others "piski"

Reviewed by psiski of brooklyn, nyc on Dec 30, 2007

Hotel was nice is under revamp but needs update with carpet and beds parking fee sucks staff was nice

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 1.0 Room Comfort
  • 2.0 Room Cleanliness
The New Casablanca on the Ocean 2007.12.28
Recommended Trip type: Family "Good but somewhat old one"

Reviewed by GRRRRRR..... of Raleigh on Dec 28, 2007

The room interior was good and it has many facilities. I think it needs to be renovated. The robby and the other facilities was old. It gives good view compare to other similar cost hotels. It is good for the family and friends

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The New Casablanca on the Ocean 2007.11.28
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Nov 28, 2007

This guest did not leave a comment.

Overall Rating

2.0 out of value="5"
  • 4.0 Hotel Service
  • 2.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The New Casablanca on the Ocean 2007.11.17
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Nov 17, 2007

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The New Casablanca on the Ocean 2007.11.14
Not recommended Trip type: All Others "bad experience"

Reviewed by sindul of florida on Nov 14, 2007

Needs improvement. the room stank. i wouldn´t stay there again

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 1.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness
The New Casablanca on the Ocean 2007.11.14
Not recommended Trip type: With Friends "Nasty rooms with broken locks"

Reviewed by lizzifer of fort lauderdale on Nov 14, 2007

When we first checked in we were given keys to a room with someone already in it. The second room they gave us smelled like old, mildew, cigarette smoke. There were suspicious round white stains on the carpet near the bed- gross. The top lock was broken- it looked like someone had tried to jimmy it open once before. That's right, this place DOES NOT use electronic cards, they give you actual keys. We felt safer leaving our purses in the trunk of our car on south beach than to leave them in the hotel room!

Overall Rating

2.0 out of value="5"
  • 3.0 Hotel Service
  • 1.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness
The New Casablanca on the Ocean 2007.11.02
Recommended Trip type: Business "A decent hotel"

Reviewed by Toby of San Diego on Nov 2, 2007

After my last trip to Miami my expectations for mid-price hotels was quite low. It was a pleasant surprise to see the hotel was in fairly good condition. The rooms were quite clean as was the bathroom. The shower knob was broken which was annoying. The hotel does not give complementary shampoo or conditioner like the Courtyard. The location is great - right on the Beach and a 5-10 min drive from Ocean Drive.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The New Casablanca on the Ocean 2007.10.24
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Oct 24, 2007

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The New Casablanca on the Ocean 2007.10.03
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Oct 3, 2007

This guest did not leave a comment.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness

The following English reviews were posted by Hotels.com guests from other countries

The New Casablanca on the Ocean 2008.09.18
Not recommended Trip type: All Others "Not Up To My Standards"

Reviewed by P of London on Sep 18, 2008

Service sometimes poor. Room service not consistent. Many staff had poor English. Mattresses moved when lying on beds. Restaurant food not satisfactory. Gym had old equipment and was small and no airconditioning. Only one computer for all the guests to use although if you have a laptop you can use wi-fi in lobby. Shop was very expensive.

Overall Rating

3.0 out of value="5"
  • 2.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 2.0 Room Cleanliness

The following foreign language reviews were posted by Hotels.com guests from other countries

The New Casablanca on the Ocean 2009.03.28
Recommended Trip type: All Others "a conseiller aux francais"

Reviewed by f of france (cannes) on Mar 28, 2009

hotel un peu exantre du centre ,voiture de location ou taxi a conseiller belle vue sur l ocean lit confortable grand dressing hotel un peu vetuste personnel sympa petit dejeuner tres moyen ,hotel a prix raisonable, acces direct aux plages et belle piscine

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 3.0 Room Cleanliness
The New Casablanca on the Ocean 2008.08.26
Not recommended Trip type: All Others "Mauvais plan"

Reviewed by M of TOULON on Aug 26, 2008

Hôtel sale, mal entretenu, je n'y remettrai jamais les pieds

Overall Rating

1.0 out of value="5"
  • 2.0 Hotel Service
  • 2.0 Hotel Condition
  • 2.0 Room Comfort
  • 1.0 Room Cleanliness
The New Casablanca on the Ocean 2008.07.08
Not recommended Trip type: All Others "Alter Kasten mit schöner Strandlage"

Reviewed by Y of Meschede on Jul 8, 2008

Hotel wurde im Bereich der Lobby renoviert, jedenfalls war dort ein Fahrgerüst installiert. Die Flureetagen machen einen düsteren und abgewohnten Eindruck. Die Zimmer sind zwar mit Kitchenette durchaus gut ausgestattet, aber auch hier hat der Zahn der Zeit schon sehr genagt. Ideal ist die direkte Strandlage mit der Möglichkeit über einen Schlüssel, der bei Anreise ausgehändigt wird direkt vom Poolbereich an den wirklich schönen Strand zu gelangen. Das Valetparking klappt gut, ist aber nichts für meinen Geschmack, da es immer ein bisschen dauert bis der Wagen da ist.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 2.0 Hotel Condition
  • 4.0 Room Comfort
  • 2.0 Room Cleanliness
The New Casablanca on the Ocean 2008.04.08
Not recommended Trip type: All Others "Charme einer Küchenzeile"

Reviewed by E of Köln on Apr 8, 2008

Der Feueralram ging an als die Küche benutzt wurde. Der Parkservice ist teuer und die Schlüssel zum Fahrzeug schlecht gesichert. Zum Spring Break übermäßig überteuert und unnütze Gebühren für eine nihct funktinstüchtigen Safe werden erhoben. Alles in allem nicht empfehlenswert

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 1.0 Hotel Condition
  • 1.0 Room Comfort
  • 3.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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