VERY NICE. I HAD STAYED BEFORE RENNOVATIONGenuine Expedia guest review
The hotel is a little old, bathroom and kitchen should be updated, but the view was amazing. Staff was friendly. Taxes are too high though. Overall, the view was what made this stay great.Genuine Hotels.com guest review
"Review your pics"
Upon arriving the hotel wasn't the one pictured on the expedia website bringing into question if we will use expedia again. The room was ok. The lock on the gateway to the beach didn't work, we got rain the first day and rush back to the hotel, the gate wouldn't open,we got soaked we were not in beach wear. The lock on our room door didn't lock properly […] as the door was open first two days out, we informed the office but the lock didn't work on third day either, making us leave the don't disturb sign on the door so we wouldn't get housekeeping so we wouldn't have to worry about a door left open. Read moreGenuine Expedia guest review
Response by The New Casablanca on the Ocean Thank you so much for taking the time to review our staff performance and our amenities. . We are working to improve our property, please accept our most sincere apologies and consider staying with us again, it will be a pleasure to have you around again.
"Classic hotel with a nice location"
What the hotel lacks in newness it makes up in location. Right on the beach and close to south beach.Genuine Expedia guest review
Response by The New Casablanca on the Ocean Thank you so much for taking the time to write a comment about our hotel. We are working to improve our property and that includes new A/C units, new kitchens, and the appearance of our hallways. We look forward to having you around again.
I was on vacation in miami i was pleased with my stay at this hotel i will be returming had no problems great ocean view from my room. Felipe the bartender was very nice and polite prices very reasonable. Great locationGenuine Hotels.com guest review
"Canadian Review Sept 27-Oct 1, 2013"
Canadians, late 30s, no children, Sept 27 to Oct 1, 2013. The hotel is older and undergoing renovations. Our room had a full kitchen and a king bed (that was comfortable) but the room was not clean. The faucets were never cleaned and we had to ask for bath towels every day. The carpet in our room was filthy; We wore shoes the entire time. At least 75% […] of the hotel staff can not speak English. Many times the bar staff, cleaners, or even front desk couldn’t speak English or understand what we were asking. Beach towels are at the front desk (max 4 per room). One day there were no clean towels available for over 5 hours. We spent the day on the beach with no towels. This hotel has no chairs or umbrella's on the beach, there is no ice machine in the building but laundry is available for $1.25 per load. The pool is big and the hotel has beach access. If you are going for the beach, it is amazing. Beautiful, clean, relaxing. If you don’t mind cleaning your own room, eating in your kitchenette and spending the day at the beach, this is a good hotel to rent. But if you are looking for a high end, posh, fine dining, quite hotel, this is not it. The hotel was full of large families with many loud children. Read moreGenuine Hotels.com guest review
The hotel is in a very nice location on the beach. There is a nice restaurant on location. The only thing is that there is no parking and valet parking is expensive ($17.00) per day. There are small but adequate. Overall it was a nice stay and quiet.Genuine Expedia guest review
It's old hotel, and the rooms are so dirty, window broken, frige noise, and the room smell bad. It's a great location but this hotel need a urgency Remodeling.Genuine Hotels.com guest review
"Unpleasant hotel staff"
The hotel staff was not helping. They kind of ignore and don't explain anything. I felt very unwelcomed. They speak to you in Spanish but yet know you don't speak that language. I honestly think it is very rude. For the first time being in Miami and the first time being in a hotel, my experience was not good. I will never come there againGenuine Expedia guest review
"Nice Hotel, a few steps to the beach"
I spent 5 nights at this Hotel. I read the reviews after I booked my stay online and I was a little upset for what I read. In general, I think is a good hotel. Room was clean and nicely decorated. Housekeepping staff was great. Front desk gentleman took like 20 minutes to do my check-in, but he was by himself. I DO NOT recommend the Restaurant. They […] take your order after being sit for 20 mins. They don't even offer anything to drink. Have to ask for it...The place is empty all day long. Food was edible..can't tell it was bad or anything like that..let say they don't have a good chef. I ate in a few restaurants in Collins Avenue. I Highly recommend Las Vegas (cuban) REstaurant in 69 ST, Manolo's around 71 or 72 Street, Mixturas also in 69 st (peruvian). Valet parking is $17/day. Read moreGenuine Expedia guest review
Response by The New Casablanca on the Ocean Thank you so much for your feedback, we are pleased that you enjoyed your recent stay with us. We apologize about the restaurant, unfortunately is not part of the hotel program but we will pass your review to them. We invite you to consider staying with us again.
"Its ok, medium quality"
Needs more parkingGenuine Hotels.com guest review
WOW! Too fancy for my taste normally but the price I got was excellent. Everything was great here. Only spent one night but it was a VERY relaxing night.Genuine Hotels.com guest review
The hotel front desk girl needs a raise!! Very accommodating and works harder than any front desk person, I have ever seen! She is Hispanic herself And speaks beautiful English for us who don't speak Spanish. The poor girl even tried to train a new front desk man, who was really not listening and even trying to help her? Overall, great resort and loved […] the old world charm of the 50's. I booked online with Hotels.com, and it was a delay when checking in, due to it being booked under the 24 hr checkin. Thanks for a great experience and loved having a kitchen. Mrs. and Mr. Crosby Read moreGenuine Hotels.com guest review
"Nice hotel great price on the beach"
Thehotel is great right on the beach i originally rented a regualr room with double beds when i got there the room was unavailble and they upgraded me to a two bedroom suite right in front of the pool it was a great room full kitchen the beds are as comfortable as they can get in a hotel room was clean and staff was nice althought i will say the only […] con to the hotel is the parking when i got there there was no valet parking available and i had to literally drive aroud for atleast an hour looking for parking which i never fou d until finally went back to the hotel and the valet guy charged us double and we ended up having to pay $30 to park in the hotels valet but what can you do it is iami beach you cant expct anything else parking in the beach is helll besodes that i would recommend this hotel to anyone looking to spend a few days right on the beach and fyi this hotel is pretty far from south beach Read moreGenuine Expedia guest review
"Steps from the beach"
The best part of this place is that it is steps away from the beach. If you are just looking to have a place to rest and eat in between the beach fun then this is perfect. It has a kitchen with fridge, oven and microwave. The beds are very uncomfortable but again you are close to the beach:) if you don't get this room at a steal compared to its neighbors […] it's really not worth it:( Read moreGenuine Hotels.com guest review
"Disappointed with this trip to Miami Beach"
Unfriendly staff. Very few spoke English! We had difficulty communicating with the majority off staff. Our room had a leaky toilet, which should have been easily remedied. However after 2 different workers and several hours (which was dinner time), it was fixed. Unfortunately, we weren't able to get ready for the evening, so we had to change the evenings […] agenda . The restaurant staff was not attentive. We ate there twice. Both times were disappointing. My burger bun was stale and falling apart. Also, please note that a Cuban sandwich typically includes pickles. Although this hotel has the potential to be rated higher, it will not be able to unless some one is highered with experience in guest relations. The best part of our trip was learning about the bus transit...and that was through a stranger on the street! Read moreGenuine Expedia guest review
"Great location on the beach"
Great hotel. Great location on the beach. The lobby could use some updating but our room was clean and looked new. 7/11 across the street was a bonus. The only downside was we could not get wifi in our room. We had to go to the lobby to use our ipads.Genuine Expedia guest review
"On our way to Key West"
Great Hotel for the money. It's outdated and the bar was very pricy. Overall great experience. We only stayed one night.Genuine Expedia guest review
"stay away! !!"
Don't know where to start..after such an expensive cost. Hotel is old and musty. Room was very nasty and stunk. The lights were even rusted. Bathroom was tiny and to top that off the tub was full of nasty black hair. I would prefer to rent a cardboard box on the beach. It ruined a large part of a family vacation. Please pick somewhere else and don't […] waste time here! Read moreGenuine Expedia guest review
"It was a good experience"
Very long wait for check in, not enough towels for a couple in the room, The rooms look much nicer then the lobby, Customer Service Friendly and Helpful.Genuine Expedia guest review
"economical ocean front motel"
It was good with the price.ocean front was good with the priceGenuine Expedia guest review
"Excellent location, but old building."
Hotel need renovation, it is too old, all appliances and bulling itself.Genuine Expedia guest review
Lovely hotel for a very good price,right next to the beach.rooms have a wonderful view of the ocean.awesome pool and drinks at the bar.Genuine Expedia guest review
"Hotel needs update very badly"
Need update and bad customer service , and also very bad restaurant foodGenuine Expedia guest review
All staff friendly and helpful. Beautful pool and easy access to beach. Hope to return!Genuine Expedia guest review
The room itself looked okay, but the bed and the customer service were unsatisfactory. Not very friendly at all.Genuine Expedia guest review
"An old cool hotel next to the beach"
It was good in general.Genuine Hotels.com guest review
"Location is good, service is bad."
1. Parking: you can use public parking which is located 1 block away from hotel (1 $/1hr, free from 6 pm to 8 am) or valeting parking (17 $ for public parking pay time). 2. Front service: not pleasant 3. Room service: 1 hr delay to get new towels. And towels are not fully dried. 4. Location: convenient, private beach access, 7/11 just across street. […] 5. Hotel rooms: old, not good maintenance, there are some rooms for tenants, not hotel guests. Read moreGenuine Hotels.com guest review
"Great place for adults and kids"
We enjoyed our stay. Location is perfect, on the beach, and in nice part of town, 7/11 store is across the street and Publix is witheen the walking distance. I rented a car, but then we walked everywhere so it was not necessary. Part of the building was under construction, but it did not bother us. Our room had a little kichenett, with newer appliances […] and granite countertops. The bathroom was recently remodeled, clean, the whole room was inviting, beds vere comfortable. The swimming pool was HUGE, fun for adults who wanted to swim laps and kids who wanted to play. Water was heated, no problems getting clean towels, plenty of chairs to sit and relax. The restaurant BOGART on site has good food, great fast service and was very affordable. Very good experience overal, recommend to everybody. Read moreGenuine Expedia guest review
Right on the beach, 7-11 across the road, a good variety of restaurants within walking distance, and a bus stop nearby which for $2 will take you to either South Beach or Aventura Mall, I would definitely stay here again when in Miami.Genuine Expedia guest review
"Good location and beach, but room needs updating"
The location of the hotel is excellent - between North and South Beach, right on the beach. Because the hotel is on the small side, but the frontage on the ocean is wide, the beach is very uncrowded. The pool is nice. There is a 7-11 right across the street. The refrigerator and microwave in the room was very handy. However, the room itself is desperately […] in need of an update. The carpeting is stained, the bathroom is sad and there are holes in the ceiling. Additionally, we verified twice that the beds in the room were Queen-sized, and despite the fact that this was confirmed by hotel staff, the beds were clearly doubles, not Queens. Read moreGenuine Expedia guest review
"We had a great time!"
This is a nice hotel with a nice restaurant on the beach. Affordable too. I'd stay again.Genuine Expedia guest review
It is good place with good price. Beach access and swimming pool.Genuine Hotels.com guest review
Hotel was ok, restorant service horrible no wonder is always empty, reception employes will make u stand and wait while they enjoy a rather long personal call, happened more than once, maintnance employee very friendly and helpfulGenuine Hotels.com guest review
The hotel is in a bad condition. The entrance hall looks really nice, but that´s all. It was so loud in our room that it was hard to sleep. The Location is ok for Miami Beach, but not more. Windows do not close properly so you hear the noise of the wind all the time. Air condition is old, too. Valid parking is 17$ a night.Genuine Expedia guest review
""Stay away .... a college dorm experience""
This was a horrible experience. The worst. The hotel lobby was borderline dingy. The floors were dingy. The rooms were mediocre. At 3:11 in the morning, I called downstairs to ask them to come up to the next door room ... to quiet the inconsiderate people next door. At 4:11 ... with the noise still going on ... I TRIED again. But, no answer. After several […] attempts, I gave up. I took a shower ... and LEFT the hotel. It was like being in a dormitory. I have been staying in hotels for 35 years. This was the first time this had ever happened ... not leaving, not repeated attempts to address the situation ... but, I have NEVER had to ever call a hotel front desk to ask them to quiet another guest. Never. Not in 35 years. I am trying to get the hotel manager on the phone. BUT, TO NO AVAIL. I will keep trying ... but, I strongly urge guests to stay away from this place. Read moreGenuine Expedia guest review
"Why you shouldnt stay at the Casablanca Hotel"
Plumbing leaked in bathroom. Soap dispenser totally archaic, Safe inoperable. Renovation noise too early. Not very clean,Genuine Expedia guest review
"We will come back there again."
Beside the sea. Good location. Good for family visit.Genuine Expedia guest review
"High expectation wasn't reached!"
During our trip in Florida we stayed at 3 different hotels (2 in Miami, 1 in Orlando). We had the highest expectations to Casablanca, because of the description, price, pictures etc.. The room had a really nice view to the beach, no finger to put on that!! The room was though really used and old, nothing at all as we expected. The location didn't reached […] our expections either. Without knowing anything about Miami, we figured out that the location on Collins Ave might be a great location, but to get to south beach, were everything happens, we had to take a bus for 15-20 min each way (at least we could take a bus 3 min away from the hotel for $2). The staff were helpful with etc the busses. I wouldn't choose to stay at this hotel again, maybe if I'm coming back with a future family I would stay here, but while I'm still young and/or travelling with friends I would choose a better location (south beach!). Read moreGenuine Hotels.com guest review
Renovations seemed to be about furniture rather than the actual room although tile floor was nice. Wall and door frames paint chipping here and there. Requested a queen bed and was given two doubles. Also given a city view although Expedia advertising said all rooms have at least partial water views. Little soundproofing. Could hear conversations in […] nearby rooms, traffic. Toilet running, roach in bathroom. 7-11 store across the street open 24 hours. Lobby, pool and beach very nice. Staff helpful and bi-lingual. Items requested never delivered. Read moreGenuine Expedia guest review
Very nice room with two double beds, a full kitchen including an oven and a huge wardrobe. Our room had a great view of both the pool and the ocean. Right on the beach which is great. Enthusiastic staff. Clean rooms. Only downsides were that there was some maintenance going on although not very early in the morning and that parking was a little expensive […] but that's to be expected in Miami beach! Read moreGenuine Hotels.com guest review
"mediocre at best"
The service was good and we had a wonderful view. The rooms were spacious but the bathrooms were uncomfortable and tiny. The outlets were loose so anything that we plugged in would fall out. There was construction in the hallways and the cables and pipes in the ceiling were exposed. The options for breakfast was poor. The food was mediocre. There were […] birds flying around in the indoor restaurant. Read moreGenuine Expedia guest review
"Not what I expected"
Friendly staff, but did not allow early checkin. The hotel is under renovation, so the drills and hammers start early in the morning. Don't expect to sleep in. Had a nice water view, but the hotel is very dated.Genuine Hotels.com guest review
More than one person at desk at all times would be niceGenuine Hotels.com guest review
room was just ok ,but breakfast awful just cereals ,bread and butter and sliced of watermelon dry from few days ago.too expansiveGenuine Expedia guest review
never agains.....i dont like the look....Genuine Hotels.com guest review
We have stayed there about 5 times and use it for business.Genuine Expedia guest review
"rude breakfast staff"
Wasn't allowed to take coffee from not free continental breakfast, in our own coffee cups. Advertised continental breakfast doesn't mention charge or that every item must be consumed within diningroom.Genuine Hotels.com guest review
dont go by the pictures , the room is nice but the pictures lie.Genuine Expedia guest review
"better places near south beach"
pls do not go..its overpriced for its offerings. better places near south beachGenuine Expedia guest review
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