"cleanliness was lacking"
The price was good for the location but we requested a king bed room and when we checked in there was beer cans all over the room and covers pulled back. The room obviously had not been cleaned. They placed us in a room with two full beds which were extremely uncomfortable. Also the room had no towels, which we didn't discover until we both were in […] the shower. Very frustrating. The location was excellent but they need to focus on maintenance and cleaning more. Read moreGenuine Hotels.com guest review
I wish this hotel pay more attention to cleanliness and update the room. Look at others Super 8, like in Ashville, and you are going understand me. Bad smell .Sad because the location is great...Could be cheaper...Genuine Hotels.com guest review
"Very nice and clean"
Breakfast could be betterGenuine Expedia guest review
"close to everything"
My overall rating is 4 of 5. The room was clean, the beds comfortable but small, good size of the bathroom. To be so unexpensive, the hotel was fine, the staff was very friendly and willing to help. I will consider this Hotel for my next visit to Helen. Good location.Genuine Hotels.com guest review
"One night stay in Helen, GA"
The lady at the registration desk was very pleasant and helpful. As I entered the room, there was a nice clean smell. The room was bigger than I thought it would be. The bathroom was very clean as was the room. The only complaint I had was the in-room coffee pot was dirty and moldy. Overall, a very nice place to stay.Genuine Expedia guest review
Everything was fine overall but the continental breakfast needs a upgrade for sure.Genuine Hotels.com guest review
"excellent hotel must stay."
An excellent place to stay. Service was excellent and they made sure we felt safe.excellent place to visit. A m, very confortable beds and good matres a must place to visit and stayGenuine Hotels.com guest review
Best thing was the location! Never drove anywhere!Genuine Hotels.com guest review
"Great service & location, "heated" pool too cold"
This Super 8 is above average comparatively, and the location is perfect - just a block from the center of Helen, restaurants, shops, etc. The service was great, staff very friendly - he gave us a map and recommendations for activities and the restaurant he recommended - Bodensee - was superb. The breakfast was as you would expect: cereal, toast, hot […] pockets, cinnamon rolls (packaged), coffee, tea. The orange juice was out when we came to breakfast (1 hour before it ended) and it was never refilled, Our kids were really looking forward to playing in the pool - we specifically picked this hotel because it had a heated pool - however it was very cold in the pool room and the water was just not warm enough to make it a pleasant experience. The room was clean (however the extra blanket we requested and got was really stinky!) with a nice bath and shower (which thankfully was nice and hot after the freezing pool experience, good TV. The beds were unusually small. We have kids that usually share comfortably, but it was quite difficult here. Read moreGenuine Hotels.com guest review
"cheap end stay"
Looking for a cheap stay and it was/ The bed drooped in middle /got a room on back side and we had a wheel chair to deal with and was put on steapest acsess area and the handycap area was on other building (little ruff during wet weather) - stayed on a week day and place was almost emptyGenuine Hotels.com guest review
Breakfast was not up to par, or at least not as good as we are used to having. the bed was awful, had a plastic mattress cover that bunched up under your body. Would not recommend it.Genuine Hotels.com guest review
Clean and comfortable. Good value.Genuine Hotels.com guest review
The location for Helen was very good but the hotel we found very dissapointing, it seemed dirty especially in the shower and linen, didnt like it at all and would never stay at a Super8 again.Genuine Hotels.com guest review
Heated pool $old the roomGenuine Hotels.com guest review
"Not worth the $$$$"
the bed was hard and the room looked like an adult movie set from the 90's! the toilet was so close the the door that it almost scrubbed. when we went to check in at 3:30, the desk staff were sooooo slow. it took almost 30 mins just to get our room key. at check out time, the housekeeping lady was taking the room keys! i would suggest staying at another […] place unless you like shabby service and a shabby room. Read moreGenuine Hotels.com guest review
Hotel is older but clean and comfortable. The king suite with fireplace and jetted bathtub was very nice!Genuine Expedia guest review
"Hotel is about 1/2 block from the heart of town."
The office staff and maids were very friendly and accommodating. The hotel is very old but they have painted and have new furnishings. The kids loved swimming in the covered pool in October. There is not another hotel in the area that has breakfast and covered/heated pool for this price.Genuine Expedia guest review
"Right downtown Helen"
Perfect location for Oktoberfest. Staff was courteous. Breakfast spread wasn't good, but we went out for breakfast each morning anyways. Rooms were quiet (or our neighbors were quiet). Good price on short notice too.Genuine Expedia guest review
"Overall Nice Stay"
I will stay here again. Had a small service issue but it was taken care of as soon as I brought it up. Nice facilities and nice staff.Genuine Hotels.com guest review
"Right in town!"
The check-in time listed was not accurate. We got to the hotel at 4pm and our room was still not ready, even though it was supposed to have been done for well over an hour when we checked in. We left to look around town while the room was cleaned. When we returned, you could clearly tell the hot tub, shower, and counters had NOT been cleaned, and the […] bed was uncomfortable. The staff seemed to do the bare minimum (if that!), with exception of a sweet younger woman that worked the front counter. For a room with a hot tub, and fireplace, I was extremely disappointed. Everything was outdated. The breakfast was ok, mostly fruits, cereals and muffins like other hotels. It is VERY conveniently located right in town. I would be willing to stay here again if the service and cleanliness improved. Read moreGenuine Hotels.com guest review
"Clean hotel near downtown."
Hotel was clean and comfortable. The refrigerator could have been in better shape. It was cold enough though.Genuine Expedia guest review
"Do Not Stay Here!!! Very run down and dirty!!!"
Our room was dirty and smelled awful--like sewage!! The sink did not have any faucets!! They were laying on the floor under the sink counter..The napkin rack was broke off the wall..The shower curtain was mildewed also..It was a horrible hotel experience!!Genuine Expedia guest review
Not what I expected. Old n not very clean room. Mold around tub.Bought my own cleaner. Shower head falling off wall. Staff was nice. Would not stay there again.Genuine Hotels.com guest review
We had to change rooms due to the rooms being less than livable.Genuine Expedia guest review
"Hotel is a great location in Helen"
Had problems with the toilet and shower but other than that is was ok.Genuine Expedia guest review
"good all was clean but the sink in the rest room"
great staff, very helpful. only problem sink wasn't clean it had scum around the edges of it where it hasn't cleaned properlyGenuine Hotels.com guest review
"Close to everything"
Nice hotel within waking distance o everythingGenuine Hotels.com guest review
"Almost good hotel"
The thing that was nastiest part of our stay was the employees smoking while pulling clean sheets in their buggies.Genuine Hotels.com guest review
"Quiet place in the middle of as tourist town."
This hotel is close to everything in Helen, Georgia. We could walk to most of the places we wanted to visit and we enjoyed every bit of the scenery. More than enough variety of food in the area for everyone's tastebuds.Genuine Expedia guest review
It was a great price and was adequate. I felt safe there with my kids. They enjoyed the pool. You can walk to downtown Helen and putt putt golf. It was convenient to Unicoi State Park which is why we were there. The breakfast was good.Genuine Hotels.com guest review
The breakfast had a lot of choices and the food was fresh. There is a heated indoor pool. The staff was friendly. Romm included a microwave and refrigerator.Genuine Hotels.com guest review
"close to all sight seeing places"
enjoyed it very much....but we were charged twice on my credit card for the same day...would like to get that fixed really fast if possible. hotle told us that the same room was booked twice on the sane day....Genuine Hotels.com guest review
"Good Location but ..."
OK hotel, room had a musty smell to it. The painters used the bathroom sink to clean up and left paint in the sink. Breakfast on par with most hotels, nothing to write home to mom about. Standard offerings with no cooked items, ie bacon, sausage, eggs. OK for the price for a day or so BUT if you want something special look elsewhere!Genuine Hotels.com guest review
"Good value - good staff"
This Super 8 is very good value for the money. Location is excellent (right across the street from a premium beer/liquor store), and not far from downtown central. The most outstanding thing is the attitude of the staff -- We got there early, exhausted from travel, and they worked hard to fit us into a room and make sure we were comfortable. The complimentary […] breakfast is large & tasty. The beds are comfortable. The WiFi was strong! = a relief from other venues. (May 2013) Helen is a fun town, and beautifully located in the N. GA Mts. Read moreGenuine Expedia guest review
"Super 8 in Helen Stay"
The room was neat, clean and everything was in good working order. Staff was very attentive, professional and made some great recommendations! The hotel is in a very good spot. I was able to walk to all the places that I wanted to go to in downtown Helen. I didn't have to drive my car anywhere.Genuine Hotels.com guest review
"A must stay away!"
It was the most worst place I have ever stayed. It was so nasty. My husband took a shower and went to use one of there towels and somebody " house keeper maybe" wiped there butt on the towel. It smelled , it was nasty and scary. My kids cried to leave. And we did leave. This place needs to be bull dozed! For a pretty little town it has one of the worst […] motels ever. Read moreGenuine Hotels.com guest review
The beds weren't the most comfortable but it was a great hotel for the price we paid.Genuine Hotels.com guest review
"Great Hotel !!!!!!!"
Upon ARRIVAL WE WERE GREETED BY GREG HE WAS VERY PROFESSIONAL AND HELPFULL . IT WAS POURING RAIN .HE ALLOWED US TO TOUR THE ROOMS BEFORE WE WERE ASSIGNED TO THEM. THE ROOM WAS CLEAN TOWELS WERE CLEAN AND SOFT. HE GAVE US EXTRA TOWEL AS WE WERE TRAVELING WITH SMALL CHILDREN. THE LADY THAT TOOK CARE OF BREAKFAST WAS GREAT! I DONT KNOW HER NAME (TELL HER […] THANKS WE WERE THERE MAY 3 AND 4) there was several familys there at the same time .BUT SHE KEPT EVERYTHING STOCKED AND THE COFFEE FRESH!!! IT WAS VERY GOOD . EVERYTHING WAS EXTRA CLEAN AND ORGENIZED. THERE WAS EVEN A SINK WITH HAND SOAP TO WASH YOUR HANDS BY THE JUICE MACHINE WHICH WAS GREAT I HAVE STAYED IN SEVERAL HOTELS THIS WAS THE FIRST TIME I HAVE SEEN A SINK WITH HAND SOAP SO CONVENENT. I AM OCD WITH HAND WASHING SO THAT WAS GREAT!! DIDNT SWIM BUT THE POOL IS HEATED . I DID VIST WITH MY FAMILY WHILE THEY SWAM. OVER ALL A GREAT STAY THANKS FOR THE GEAT TIME!! Read moreGenuine Expedia guest review
very satifingGenuine Hotels.com guest review
"right in Helen"
The stay was fine, but I was not satisfied with with the cleanliness or the up keep of room. There was hair in the shower, the coffee pot was broken, and when we got the iron and ironing board, the board was broken. I was glad that I had only booked one night.Genuine Hotels.com guest review
it was great thanks.Genuine Hotels.com guest review
"right in the middle of town, walk to everything!"
Worth the money and would stay there again.Genuine Hotels.com guest review
"Needs a serious updating"
As soon as we entered the room all we could smell was mold and a musty odor. The bathroom floor had been waxed without cleaning it(human hair was covering the floor under the coat of wax) and there was a pair of dirty socks behind the bathroom door. The sink would not drain. We could feel the springs in the bed literally poking us. The only thing that […] was nice was the pool area and the staff was helpful only when we had to go to the office to tell them we needed clean towels, room cleaned, clean sheets, coffee, etc. Read moreGenuine Expedia guest review
"This place needs some TLC"
This Hotel needs some maintenance badly. The Pool roof looks to have been there for years and needed replacing long ago. Rooms have been painted and are kept clean but could use some overall maintenance, tables and chairs were lose, doors were lose, toilet seat was lose, front door middle dead bolt wouldn't lock, when we went to change fan on heat/ac […] unit cover fell off. Toilet overflowed, called front desk, no one came, finally we went and got the plunger and cleaned up the mess ourselves, Did not clean room one day at all. Staff was friendly. Overall if place had some TLC it could be a great place as it is it was below par but we made do. Read moreGenuine Hotels.com guest review
"great inexpensive hotel"
This was a great hotel for the price. The rooms are typical for a hotel of this class, but had been renovated because they looked more modern than the pictures. The breakfast is also what you would expect,nothing great but enough to avoid eating out and paying for another meal. The front desk staff was super friendly and helpful. The only drawback is […] that on our final night the pool was closed and drained for repairs, but when open was nice to have the indoor heated pool in winter. I would definitely stay here again. Read moreGenuine Hotels.com guest review
Very friendly staff. Decent service with breakfast for the cost. Location was prime especially for the price. Although the room was clean the ceiling above the tub looked like it was about to cave in. Not sure if they should have given us that room. The first night we were the only ones in the entire building, but then the second night they put a family […] of 3 in the room directly beside us which kind of put a downer on the romantic getaway. However location and price were well worth the price. Read moreGenuine Hotels.com guest review
The hotel rooms were what you would expect from a Motel 8 except for this location is better-maintained than most. Greg and the staff were very hospitable and kind and let us change rooms without hassle. Only complaints is that the floors are super-thin. We had a room on the 2nd floor the first night and could hear the TV of our neighbor loud and clear. […] as they could ours. The pool was nice and the continental breakfast was better than expected. Overall a great value!!! Read moreGenuine Hotels.com guest review
"WOW! Great time!"
We have stayed in Helen many times but this was our first stay at this hotel. We were so surprised at the cleanliness, how courteous the staff was, the continental breakfast, and most of all the location. We could walk to anything and everything that we wanted. We have already told our daughter and her family that they need to book there when they go […] on their family vacation in March. Can't wait to come back! Read moreGenuine Hotels.com guest review
"Super 8 Helen Ga 1/18/13-1/20/13"
Our room was not ever cleaned,no more towels brought to us. No tissue in box. We had two rooms,one for our friend and during the middle of the night. They realized the hotel clerk had gave her the wrong room. The clerk wanted her to move in the middle of the night. They worked it out. We would not stay here again. Some of the office staff was rude. […] We love Helen Ga. though, so our trip was good. Read moreGenuine Hotels.com guest review
"Don't expect the Ritz"
This is the type of place to stay when there are no other places available at the moment. The rooms are very outdated and the beds are to the point that you can actually feel the box springs while you sleep. Upon entering, there was hair in the bathroom floor. All cleaning done in the room is done on a very superficial level. The pool itself is nice […] but the building where it is housed is very old, mildewed, and has holes throughout the roof. Breakfast is simple but good. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )