More attention needs to be paid to service. Many times no one was at service desk for long periods of time and the outside areas needed to be cleaned up.Genuine Hotels.com guest review
good service, hallways too hot.Genuine Hotels.com guest review
Close to the airport, which was perfect for us. Front desk clerk was nice and helpful on letting us know where to watch the nba finals and enjoy a good meal. Pool was not clean, leaves floating around but I still managed to enjoy laying out in the sun. Rooms were nice and clean, bathrooms pretty small. The next morning I woke up to find out that my […] door didn't shut properly. All you had to do was push it right open. Thank goodness I used the latch while I slept & everything I had in the room while I was gone was still there. Room #124. The owner didn't seem too concerned about it, all he said was okay and to leave the card on the counter. I wasn't going to make a big deal since I was running late. Overall it was a good stay and not too many people were there, so it was very quiet. I would go back but 1st make sure my door locked properly!!! =) Read moreGenuine Expedia guest review
Hotel and room clean. Great value for cost. Near airport and a main artery through town.Genuine Hotels.com guest review
Decent hotel - hole in the bathroom ceiling and clear mold in the bathroom with attempts to paint over it not working, as mold grows through new paint. Great, helpful staff, though based on signs and rules I'd guess the owner is trying to cut costs at all corners, to an annoying extent (Food may not be taken from breakfast area signs). Everyone grabs […] a banana/snack and leaves hotels. Only 2 towels in the bathroom. No extra pillows. Front desk staff was great. Read moreGenuine Expedia guest review
"Nice hotel close to San Antonio Airport"
We enjoyed our stay at the Super 8. The shuttle got us to the airport in a very timely manner. We will consider staying here again in the future.Genuine Expedia guest review
"Great location for buisiness travel."
Very pleasant stay and very nice staff.Genuine Hotels.com guest review
Response by Super 8 San Antonio Airport Thank you for taking time to review my property for future guest its really help us ...
Stay was convenient but the restroom had a smell like damp/mildew. Other than that place was decent.Genuine Hotels.com guest review
"Nice, clean hotel."
Nice, comfy bed! Friendly staff! Slept well! Was slightly hard to find, but all went well.Genuine Expedia guest review
"Visiting San Antonio on spring break."
Hotel is near the airport and has a very good transportation system to and from the airport. Unfortunately the pool was not open or cleaned for the season. Free breakfast from 6 to 9 or whenever they ran out whichever came first. They usually ran out early. Lobby needs a good cleaning and replacement of stained furniture. Room was comfortable and had […] a good cable TV system. Good thing it wasn't too hot as the air conditioning did not cool the room very well . Read moreGenuine Expedia guest review
I was satisfied with hotel until I was informed of $5.00 per day parking-next time I will select a more upscale hote which honors its complimentary parking offerGenuine Hotels.com guest review
more handicapped accesGenuine Hotels.com guest review
"Next to airport"
Location wide pretty good as well as the surrounding neighborhood. Conditions of the hotel wearnt bad but they wearnt great either, could use some TLC and maybe a fixer upper but all in all not a bad stayGenuine Hotels.com guest review
"No security survilence"
Everything was going good until I realize that my car wa vandalized, one of my tires was slashed and more then 10 were victims of this also, not a good security. If they were to have a good security survilence I would go back because practically everything looks brand new with a good service team.Genuine Expedia guest review
"Good airport location"
Good location near the airport. Clean comfortable room with reasonable continental breakfast. Would stay again if in the area and needed airport location.Genuine Hotels.com guest review
The shuttle was excellent. The front desk personnel were kind and concerned. We have stayed at other hotels near the San Antonio airport and picked this one because it was pretty professional for the value. It is our 3rd time there.Genuine Hotels.com guest review
The bed was fine. The breakfast was limited, did have waffles and juice. Room was a bit run down.Genuine Hotels.com guest review
"Great location for access to airport"
Check-in & check-out was a breeze! Hotel staff was nice and accommodations were great for the price!Genuine Expedia guest review
Hotel staff was friendly and nice. Breakfast avail daily no variety the same thing each day. Hotel clean but location hard to find kinda but safe. My room at first appearance looked nice but there was a small crack in my vanity mirror, spots of paint missing on wall, remote to TV secure with clear tape which I think is a little tacky. BUT the room overall […] was nice and secure, the price was good for what I needed it for. Outside of the few minors cosmetics with my room I would go there again. Read moreGenuine Hotels.com guest review
"FRONT DESK STALKER"
The hotel stay was to be a short trip into town with a friend, so we wouldn't be at the hotel very long. The location of the hotel is right by the airport so it's very loud and causes car alarms to go off...the person at the front desk acted as though she did not understand anything that was asked, very frustrating..something as simple as what time […] is check-out, in which she said "ckeck out"? You know that thing that happens when you leave...Additional, I had asked when we checked in if anything needed to be signed, in which she said nothing, so I didn't think anything about it. The next morning, well before the 11 a.m. check out with breakfast on a weekend from 6 a.m. to 9 a.m., there was a knock at my door wanting a signature on the check out paperwork...when I told her I'd look at it when we checked out she went back to the front desk and called the room and then continued to call to have me sign the check out forms for payment WELL BEFORE time for CHECK OUT!!! When I asked for the manager/owners name she was not only reluctant but gave me the hotel number, which I found out later when I called! It must be a relative and they must all live there as she said if I would call back she would transfer me...CRAZINESS!!! Not worth the agrivation of RUDENESS and CULTURAL IGNORANCE of running a business!! Read moreGenuine Hotels.com guest review
"Super 8 San Antonio-Airport"
Everything about our stay was wonderful. The room was excellent, the location was great, couldn't ask for more.Genuine Hotels.com guest review
This hotel was very clean, the staff was nice and helpful. They had complimentary breakfast that was good I would definitely stay here again!Genuine Expedia guest review
Really enjoyed the employees and the cleanness of roomGenuine Hotels.com guest review
"close to destinations from our plans"
Everything was good....except for the ac...didnt seem to cool that well..and it being summer, that wasnt a very good sleeping experience for us....if anything, that was the only negative part of the whole experience....Genuine Hotels.com guest review
"Shuttle to Airport, only thing that mattered to me"
I was only staying there cause it had a shuttle to airport, the room is fine, they could turn on the AC before you get there considering the heat in Texas. I also like the wake up call, was prompt, considering i was catching the 6am flight it was important.Genuine Expedia guest review
"Close to the airport"
It was a good stay. I usually prefer hotels with exercise facility on site.Genuine Hotels.com guest review
"Great Family Hotel"
We really enjoyed this recently renovated hotel! Everything was nicely updated and attractive and very clean, from the lobby to the hotel room itself--fresh, brand new towels were a plus as was a larger mini-sized refrigerator for our snacks and such . Staff was very friendly and maintained excellent composure even during a busy check-in time. A continental […] breakfast was just right for a family on-the-go--our children especially enjoyed the Texas-shaped waffle maker! A small swimming pool allows for an extra family activity. The hotel room air conditioner was perfect! We will definitely stay here again! Read moreGenuine Expedia guest review
"convenient off freeway"
Beds were super comfortable. Had a good nite sleep for a stay away from home.Genuine Hotels.com guest review
"Good Airport Location"
Very nice room - It was a little weird that housekeeping did not clear the empty pizza box and dirty napkins that were in plain site. Night staff was great - Day staff very impersonable.Genuine Hotels.com guest review
Our room had some repair issues and smelled funny, not bad, but the staff was SO helpful and nice! I would stay there againGenuine Hotels.com guest review
"Okay not great"
Hotel location and surroundings were fine. The stairway to the 2nd floor entrance was dirty and had a smell. The cleaning ladies did not do a good job of cleaning the room, after arriving each night the mirror had stains and the sink still had spots of powder that I had dropped. The vacuuming was not done completely or not done at all. The managers […] need to check on the work of the cleaning staff. Read moreGenuine Hotels.com guest review
We chose this hotel because of its location, breakfast, shuttle, and pool. The location is great but the shuttle service wouldn't come get us from the airport and we had to pay $25 for a taxi even tho it was only 5 min away. The room smelled like urine and the bathroom was not clean. The staff was rude and not accommodating. The breakfast (cereal and […] waffles), the milk and the waffle mix was disgusting. The pool was clean but the mesh on every single chair on the pool deck was ripped/broken and you couldn't use it. We are very dissatisfied and would not recommend this hotel. Read moreGenuine Hotels.com guest review
"good stay for the money"
motel was good but the wifi was not working wellGenuine Hotels.com guest review
"Nice Hotel Recently Remodeled"
The whole experience was nice but MAKE SURE you deal with everything before 11pm. We got back from an event at 12:30am and asked the person in the lobby for a pillow. He stated he didn't have any. The hotel wasn't sold out so grabbing one from a vacant room would of gotten a 5 star rating out of the experience.Genuine Expedia guest review
it was good to spend the night!Genuine Hotels.com guest review
"good hotel for anyone"
Good hotel, very clean, looks like they recently did some remodeling. Very helpful staff, had to be at airport at 5am in morning and they usually start their shuttle at 6, but they still made it work for us :)Genuine Expedia guest review
Newly remodeled very nice. Only drawback was nowhere to eat.Genuine Hotels.com guest review
"Online reservation not effective."
Reserved a non-smoking room, but given a smoking room. TV remote would not control volume on TV. Reservation desk could not confirm payment through Expedia....had to make phone calls at the desk before being given the room.Genuine Expedia guest review
beds were very uncomfortablethe did not sleep well at allGenuine Hotels.com guest review
I was very happy with the accomidations however the breakfast was very sparse and not much of any selection. Very disappointed with the breakfast. Everything else was OK.Genuine Expedia guest review
"great hotel location"
easy find great for airport connections. very nice accommodations. Cleaning lady forgot to bring back wastebasket!Genuine Hotels.com guest review
Goon condition.Genuine Hotels.com guest review
"ok for overnight stay"
hallway had trash laying on the floor same trash both days . this hotel is not very handicap friendly no evelvator between floorsGenuine Expedia guest review
"DO NOT STAY HERE!!!!!"
Beds were to be queens but are full size, hard and uncomfortable, Floors dirty and there was clothes left in the room from the previous guest. Airplanes were loud going over. Would not stay here again.Genuine Expedia guest review
I was not expecting much of this hotel, just looking for a place near the airport, but was surprised to find a spacious room, very clean, helpful staff, all at a reasonable price.Genuine Hotels.com guest review
"Stay somewhere else"
Cheap and worn. Even for a budget priced hotel it was poor quality.Genuine Expedia guest review
no elevator had a to carry heavy luggage to upstairs room. Breakfast was lacking of choices and out of condiments to go with breakfast foods.Genuine Hotels.com guest review
It met our needsGenuine Hotels.com guest review
"Good for the price"
It was a bit difficult to get to, but the rooms were nice and comfortable. Clean hotel. Convenient to airport.Genuine Hotels.com guest review
Worst hotel/motel we stayed in during our 2 week trip around Texas. No elevator, and refusal to put us on 1st floor, and no convenient access to stairs to our room. Super loud guests and hotel staff would not do anything to address that. Poor neighbourhood, but relatively quick access to airport which is why we chose it. Vending and ice machines all […] had signs saying they were broken. Security cameras everywhere made it feel like it probably gets it share of undesirable guests. I maybe was able to sleep for 1 hour during the night. Would never stay here again. Pay the extra $30 for a better hotel you can actually sleep at! Read moreGenuine Hotels.com guest review
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