All hotels in Isla Mujeres, Quintana Roo, Mexico
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Beach Hotel Na Balam, Isla Mujeres

3 stars
Calle Zazil Ha No 118Isla MujeresQROO77400Mexico, ‏‎800-491-6126
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Good3.8 / 5
Location
Great location
Beach
Beautiful beach
Wellness Area
Great wellness & sports facilities
Comfort
Rather comfortable
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From 706 reviewsTripAdvisor Traveller Rating

Beach Hotel Na Balam, Isla Mujeres

Hotel Info: ‎866-539-8117‎

from $103
  • Deluxe Room, 2 Double Beds, Pool View
  • Junior Suite, 1 King Bed, Partial Sea View
  • Deluxe Room, 2 Double Beds, Ocean View
  • Deluxe Room, 1 King Bed, Ocean View
  • Suite, 1 King Bed, Private Pool, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 31 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is Noon
The front desk is open daily from 7 AM - 11 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Free self parking

Offsite

  • Area shuttle *

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Transfers via boat are required and must be arranged at least 48 hours before travel by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Refrigerators are available for USD 10 per day

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Outdoor pool
  • Pool umbrellas
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Beach towels
Working away
  • One meeting room
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
Facilities
  • Number of buildings/towers - 7
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
  • Balcony or patio
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Plasma TV
  • Cable TV channels
Stay connected
  • Free weekday newspaper
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Water Lily Beach Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Zazil Ha - This beachfront restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Bicycle rentals on site
  • Playground on site
  • Scooter/moped rentals on site
  • Segway rental/tour on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Parasailing nearby
  • Rafting nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby

Beach Hotel Na Balam, Isla Mujeres’s small print

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Transfers via boat are required and must be arranged at least 48 hours before travel by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Refrigerators are available for USD 10 per day

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Beach Hotel Na Balam, Isla Mujeres

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