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"Great Place to Stay on Isla Mujeres"Reviewed by a Hotels.com guest on May 5, 2012
Fabulous Location, Beautiful Garden, Friendly Staff, Decent Rooms, Small Breakfast, Overall Great Value for the price!
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
"Amazing Location"Reviewed by a Hotels.com guest on May 4, 2012
Na Balam got some underserved poor scores. The location happened to be the best location on the island (as far as beaches go), and fairly convenient to excitement of down town. The grounds were spectacular, and for such a reasonable price. Front desk and beach bar staff were not amazing, but not bad either. They could do some training on customer service in order to make it a more magical experience, but all in all, it was acceptable service.
"great deal for your money"Reviewed by a Hotels.com guest on May 2, 2012
Fantastic deal for your money. The confirmation from hotels.com said that our room had ocean, pool and garden view.... it didn't. The view was just trees. We had booked a king size bed but got 2 queens instead so that was disappointing but over all a great place. Men need to bring long pants if you're planning on eating in the a'la cart restaurants. The buffets are great, a'la cart is ok.
""Reviewed by a Hotels.com guest on May 2, 2012
I loved the hotel and the service is wonderful, however I was really disappointed in the beach. We had to travel to another Palace resort to swim in the ocean and take pictures. But that is my only complaint.
Location.
This all-inclusive property is situated on a Cancun beach. El Rey Ruins, Playa Delfines, and La Isla Shopping Mall are area attractions.
Features.
Royal Solaris Caribe Todo Incluido has a full-service spa, a waterpark, a health club, an outdoor pool, and a waterslide. Wireless Internet access is available in public areas (surcharges apply). Business amenities at this 3.5-star property include a business center, small meeting rooms, and audio-visual equipment. There are 4 restaurants as well as a bar/lounge, a coffee shop/café, and a poolside bar. Guests are offered a complimentary breakfast and reception. For a surcharge, guests have access to an area shuttle. Guest parking is complimentary. Event facilities consist of conference/meeting rooms and banquet facilities. The staff can arrange wedding services, event catering, tour assistance, and currency exchange. Additional amenities include a children's pool, a spa tub, and a children's club.
Guestrooms.
Royal Solaris Caribe Todo Incluido has 300 guestrooms. Guestrooms have sea or lake views. Guestrooms have televisions with satellite channels. Guestrooms provide wireless Internet access (surcharge), direct-dial phones, CD players, and voice mail. Bathrooms offer makeup/shaving mirrors, hair dryers, and complimentary toiletries. Additional amenities include climate control, air conditioning, and desks. In addition, a turndown service is offered nightly, housekeeping is available, and amenities available on request include wake-up calls. Cribs (infant beds) are available.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Royal Solaris Caribe Todo Incluido has a full-service spa featuring massage/treatment rooms, facials, body treatments, and beauty services.
Royal Solaris Caribe Todo Incluido has 4 restaurants serving breakfast, lunch, and dinner. Guests are offered a complimentary hot and cold buffet breakfast. A complimentary reception is served. Room service during limited hours is available.
A health club and a waterpark with a waterslide are featured at the property. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.
see all hotels in Cancun"Excelente trato del personal del Royal Solaris Car"
Sin duda esta ubicado en un lugar sumamente hermoso y si además le sumas unas instalaciones buenas y la gran amabilidad del personal, implica que regresas una y otra vez. Quiero agradecer enormemente el interes por servir que tuve de Laura, Rosa y Felipe.
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