"working on upgradeing"
vent near sink had not been cleaned in quite a while, while the bathroom appeared clean a lot of hair on walls in two places/ disgusting/Genuine Expedia guest review
"was a great place to meet our kids"
The stay was quite nice - we were only there one night but had we had more time would have spent more time in the pool with the grandkids and just relaxed - rooms were quite well furnished - microwave, small refrigerator, coffee maker and blow dryer - the breakfast was good but would like to suggest a few more fruit choices - seemed to be a lot of carbs […] in the food choices for breakfast. Read moreGenuine Hotels.com guest review
"No air conditioning - really?"
The hotel hadn't turned on it's air conditioning yet. Hot and uncomfortable that we ended up leaving 2 days early. That's the downside of pre-paying. Front desk manager was helpful upon check-in. Maid service - not so much having to ask to washcloths and towels.Genuine Hotels.com guest review
Pool was awesome, beautiful inside architecture and theme. Room was adequate, but would have liked wifi in room. Staff harried but helpful; had to request towels multiple times and had to wait for them to be laundered, but did get them. Breakfast was typical but good.Genuine Hotels.com guest review
"Not worth it. Dirty carpets and furniture."
This hotel is mediocre at best. Carpets and furniture desperately need to be replaced. The gym pictured is NOT the gym that is On the premises. Equipment in gym is old and limited. Continental breakfast is ok. This place is more like a 35-45 dollar a night hotel on its best day.Genuine Hotels.com guest review
"SnowBull 2013 weekend"
Was amazed at the condition of our room. Overall would have to say it was run down and dirty. The carpet was extremely worn. The bathroom was dirty and there was mold on the panel over the door.The room seemed very dated. On the other hand, the front desk personnel were helpful and friendly. The pool area was well maintained but the bathrooms in the […] pool are were filthy dirty. Read moreGenuine Hotels.com guest review
This was a great hotel, close to the location we were traveling to. The price was reasonable. The decor was cute with it's Louisiana feel. The pool was clean and tiki bar had good prices. The rooms were clean and staff was friendly.Genuine Hotels.com guest review
"Filthy and LOUD"
Our room was directly off of the pool area. It was older and somewhat dirty. At 10:30 there were still kids screaming and adults partying making it impossible to sleep. The front desk wouldn't do anything. We asked to move rooms and were given a room that smelled of extreme body odor and the floor was filthy. The room next door was also having a very […] loud party. Our third room wasn't as filthy but still dirty. At least it was quiet. Our romantic couples night ruined. Next time I'll spend the money and sleep somewhere CLEAN and QUIET. Do not go here if you want to relax!!! Read moreGenuine Expedia guest review
"It is what it is..."
Clean room. Great location. Decaying hotel.Genuine Hotels.com guest review
Response by Howard Johnson Burlington I would like to thank you for writing a review on your recent stay at our hotel. We hope to see you as a guest in the near future.
Can't say any more. Very friendly staff and a beautiful hotel.Genuine Hotels.com guest review
Response by Howard Johnson Burlington I appreciate you taking the time to complete a survey on your recent stay at our facility. I will be sure to pass along your kind words to our staff. We hope to see you as a guest again soon.
"2 night stay"
This Howard Johnsons is the old Holiday Inn. Its been a long standing Motel in Burlington. In the late 70's they built a dome over the swimming pool area (the Holidome). Since then this Motel has been the hot spot to throw weekend parties. The pool area closes now at 10pm, so it quiets down around 10:30. The exterior rooms are quiet. The Motel is a […] little run down. The trim and door jams could use a paint job. The beds were comfortable. The TV gets most stations as every other Motel TV. If you are not picky about the looks, this is a cheap convient place to stay. Read moreGenuine Hotels.com guest review
"Was bummed about staff."
The hotel staff at counter was not welcoming and complained and insisted I only get the room she put in. We were on an exterior room with no knowledge other than accessing the pool area through the from door. Also knowledge of anything or how to get anywhere was unanswered due to her having no knowledge. We were ignored for long periods of time because […] her phone call with her boyfriend was more important then helping us on two different days. Also whoever cleaned the room the first night had stolen some of our snack food. Read moreGenuine Expedia guest review
The room was absolutely disgusting. Carpet stained and the bathroom was dirty.Genuine Expedia guest review
"heard from other guest it smelled a little moldie"
every one was great soup at the bar was the life of the partyGenuine Expedia guest review
The bathroom continuously smelt like urine even after pointing it out to housekeeping several timesGenuine Hotels.com guest review
"Room very dirty"
Staff was very accomdating but room was very dirty. We checked out of the hotel early and manager authorized reimbursement from Hotels.com even though there was a no cancellation policy. Beds were comfortable and the pool, hot tub, breakfast, miniature golf and pool tables would be a nice touch if had a family was staying there. Would be a nice place […] if the room was cleaner. Read moreGenuine Hotels.com guest review
maintence staff should go through all rooms and run water in all sinks at least once a week. Old pipes do create rusty water though it does clear.Genuine Hotels.com guest review
The room is by far the worst room I have ever stayed in, in my life. The entire room was filthy. The floor turned the bottom of our feet black as shoe polish. There was snot blown all over the window curtain. The room stunk of smoke even though it was a non-smoking room. The bathroom stunk as well, and the shower curtain was dirty as well. It looked […] as thought the room had not been cleaned in over a year. The only clean thing in the room, at least it was not noticeably dirty, was the bedding. I would never stay in this hotel again, and may never stay in a Howard Johnson again. You could not pay me to stay in it!!!! Read moreGenuine Hotels.com guest review
"Loved the hotel"
Great Hotel, liked the indoor experience, everyone nice people. Only wished the pool opened earlier.Genuine Expedia guest review
"Decent for the price"
The hotel on the outside looks shady - but there are room on the inside if the hotel which was a relief. The pools were nice, we have a 21 month old so we webt in the kiddie pool. It was 1'3" and closed off from the others so we didn't have to worry. The kiddie pool needed to be cleaned, it didn't seem like it had a filter. The hotel was quiet and for […] the purpose of our stay, it was fine. Read moreGenuine Hotels.com guest review
Beds where comfy!! They only complaint was Check in took forever.Genuine Hotels.com guest review
"Hotel good but needs work"
The hotel was nice on the front side but still needed work. The back of the hotel looked like a run down ghetto. The back door was always proped open so the security is not good at all. The rooms were decent around the pool area but wouldnt want to stay in the rooms on the back or outside. The pool was nice. The tiki bar seemed to never hardly be open […] even during happy hour. The free breakfast was not that good and they shut the breakfast down at 9am during the week. By 8am the there is not much food besides crusty eggs. Eat early if you want anything. Weekends are a little better. The prices are ridiculous at the hotel I saved $20 a night through hotels.com Casino next door Read moreGenuine Hotels.com guest review
"Nice place but bad pool hours"
This hotel is nice but the only thing I didn't like is that check out is at 11 and the pool doesn't open until 10 so my kids barely had time to swim in the morning.Genuine Hotels.com guest review
It was overall good. Not as clean as i would of liked. At 9:00 in the morning housekeeping tried to come the room and clean. :((Genuine Expedia guest review
"Absolutely NOTHING good to say."
Upon arrival, we had to have the front desk attendant bring a vacuum cleaner to clean the floor. The sheets had to be changed due to being STAINED, we had to buy anti-bacterial wipes in order to wipe down the sink, tub, and toilet, and just about everything else that we would come into contact with. The air conditioner began actually cooling over a […] half hour after it was turned on. Breakfast was stopped at 9:15 a.m. rather than 10:00 a.m., and the attendant working the breakfast bar did not speak English. (I embrace and advocate diversity, but if a person is an immigrant, I feel they should be able to be fluent in English, especially if they are going to service the customer) The manager (Danielle) was RUDE, when I called in to voice my concerns regarding my stay and did not display any customer service skills whatsoever in dealing with me. In fact, she hung up on me after declaring "This conversation is over." Overall, the attitude of the hotel was: " you paid, we have your money--have a nice day." Howard Johnson's used to have a reputation for being the standards by which all other hotels were judged. This specific hotel bearing the name and displaying the brand proves that that is no longer the case, at least to my family and myself in certain particular situations. Absolutely the worst hotel in terms of cleanliness, repair, and customer service that I have ever witnessed. Read moreGenuine Expedia guest review
The room we were booked in was moldly and the carpet looked as if it hadn't been vacummed in months. Very dirty in general! No room service- the staff was busy playing cards.Genuine Hotels.com guest review
Not enough staff, we asked for extra blankets and towels and waited over an hour for them to bring them. The hotel was run down and dirty. Not a pleasant experience.Genuine Expedia guest review
VERY DIRTY! WILL NEVER STAY OR RECCOMEND IT TO ANYONE! WAS SO EMBARSSED TO HAVE MY WEDDING PARTY STAY THEREGenuine Hotels.com guest review
Room was very gross..was even afarid tho take shoes off..shower was very weak. Bugs.. Was staying in hotel for a wedding..some people had to switch rooms, wanted to move to other hotel but they were booked..will not return...Genuine Hotels.com guest review
"VERY DIRTY AND A HORRIBLE STAY!!!!!"
this place was very durty! We had bugs and spider webs in our room....i was a bride and had over 20 different rooms booked through them for my family and wedding party and i was VERY ashamed to have even suggested it to everyone!!!! I WILL NEVER RECOMEND THIS HOTEL OR EVERY STAY HERE AGAIN!!!!Genuine Hotels.com guest review
Hotel was nice except for the college students from Illinois. Cant complain too much for the price. Great for gamblers right next door to casino can literally walk in less than 5 minutes. Burlington was a nice little town with all ameneties of the big city.Genuine Hotels.com guest review
The hotel was completely booked. Unfortuneately there was a frat party in the rooms next to ours. Excessive partying until 3:00 AM that the hotel did nothing about. There was no heat in our room and a little dirty.Genuine Hotels.com guest review
"Disappointing might be generous."
Our baseball team stayed her last weekend and found it to be a hotel that was more than run down. It was noisy, had unmonitored parties extending into the very early morning hours and a breakfast that was dirty, congested and quite limited. The rate was fine and the convenience cannot be argued but for what we needed...SLEEP...to a kid and parent it […] wasn't found. Read moreGenuine Expedia guest review
"Clean, courteous for the price"
This hotel has a wonderful pool, friendly staff and clean rooms for an excellent price. The building itself could use some significant renovations. Still, its hard to beat for the price if you want a simple overnight stay or a family getaway.Genuine Expedia guest review
"Avoid this place!"
Interesting design, pool surrounded by inside doors to all rooms, but the whole place wasn't ventilated so it smelled musty. Because there was food and drinks available poolside, there was constant noise heard from outside the room. Room hadn't been vacuumed and carpet was stained, old spills all over furniture. Front desk person apologetic.Genuine Hotels.com guest review
"Howard Johnson in Burlington ion"
Very pleasant staff i will stay againGenuine Hotels.com guest review
very helpful staff. had a very nice stay. indoor pool a plus in Dec.Genuine Hotels.com guest review
Reservations and check in and check out were very easy. Nice location and the room was comfortable and quiet. Carpet was very stained and dirty, which gave the impression that the room was not clean, however the beds and linens were clean as was the bathroom and fixtures. Maybe just needs the carpeting cleaned or replaced. Nice breakfast as well.Genuine Hotels.com guest review
"Very Pleasantly Surprised"
My son and his wife could not stop talking about what an enjoyable experience they had at the hotel - esp after a horrible day of traveling. One of the nicer hotels they have stayed at. The price was unheard of. Highly recommended!Genuine Hotels.com guest review
"Howard Johnson Burlington"
Overall an adequate room for the price. Our room was supposed to be a non-smoking room but smelled terribly of old smoke (hard to get that smell out). The continental breakfast was fine with several choices of cold and a couple of hot items. Our experience with the evening clerk was very poor. However, the night-shift clerk took over and corrected every […] problem. Read moreGenuine Hotels.com guest review
"Not worth the money"
the water from sink faucet very very weak and no hot water. All kinds of stains on the walls. They use the cheapest towels availble. I have rags that are heavier than thers. I will stay at the Quality Inn next time.Genuine Hotels.com guest review
"Comfortable, but can be noisy."
The only thing I really disliked about the hotel is that rooms are just off of the pool/hot tub/tiki lounge area. This may seem convenient, but it was difficult trying to sleep while people came in at all hours of the night and either not realizing or not caring that their voices carried a LOT in the open area. That's the only complaint I have, and […] it isn't anything management or staff have a hand in. Staff was courteous and friendly, room was clean and comfortable, although I would have preferred a heavy comforter for the bed. Overall not a bad place to stay, although I probably will not return because of the noise factor. Read moreGenuine Expedia guest review
The staff were very helpful.Genuine Hotels.com guest review
"Hotel is trying to make improvements"
Selected the hotel mainly based on cost. We were not in our room very much. Beds were comfortable and the shower worked well. Small indoor putting greens were fun to use. We did use the pool and enjoyed it. Staff was friendly. Included breakfast was standard compared to other hotels. The room we were in was very quite, but could use more climate control, […] mainly durring showers. Disappointed that maid service did not return later to make up room. Management is working to improve this area. Would have liked the breakfast hours to go an hour later and the pool hours to open 2 hours earlier. I believe in time this will become a better place to stay. Read moreGenuine Expedia guest review
"very nice hotel for the cost. excellent pool and rec area."
had an inside room which had the feel of walking into a home with the table and chairs on a brick deck. loved the atmosphere but the continental breakfast was probably something that coud be improved on.Genuine Expedia guest review
"Worst hotel ever"
Do not stay hereGenuine Expedia guest review
"Worst place that I have ever stayed"
I had booked an outside room. When I arrived, I was told that I was being "upgraded to a nicer room, as the outside rooms were not as good." I was directed to drive around to the back to unload my belongings. When I arrived at this location, the glass to the left of the door had large cracks where a rock had been thrown at it. The room that I was assigned […] was along the inside next to the pool. People and kids were yelling and screaming until past 11:00 p.m. At 5:00 a.m., a couple came in who were yelling at each other. They slammed their door and continued to fight. The room itself was way past tired, but the worst part was the odor. It smelled like urine. I went to a store and bought a can of disinfectant and sprayed the room before I left for the evening. When I returned, the odor lingered. Had I not already paid for this room, I would have left. I would not recommend this place to anyone. Read moreGenuine Expedia guest review
"Overnight in Burlington, IA"
The hotel is within walking distance of a casino. I thought that would mean the chance for a good meal but I would not recommend eating there. The hotel was easy to find. The front desk clerk was helpful and friendly. The room was a standard, two bed room and had a refrigerator and microwave. It was very clean. The hotel has an indoor pool. This is […] a good place for a one night stay. Read moreGenuine Hotels.com guest review
"Great place for family reunion!"
Although this hotel needs some work, it's a great setup for family reunions. I love that the pool is right in the middle with a tiki bar and rooms surrounding it! The staff was great. We made friends with the bartender and another employee there and we had the greatest time. I would highly recommend this place simply because of the setup. There are […] activities for the kids to do while the adults could watch a football game or have a cocktail. We will go back here when we visit Burlington again! Read moreGenuine Expedia guest review
"Howard Johnsons Burlington Iowa"
The people that work here make the whole stay worthwhile. I also had an event in one of the party rooms, the Event coordinator, Katherine was incredible to work with. Every person that works in this hotel was kind, friendly and ready to do whatever it took to make our stay as comfortable as possible. I would recommend this Hotel to EVERYONE!Genuine Hotels.com guest review
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