All hotels in Amsterdam, Netherlands
1 room, 2 adults
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's-Gravesandestraat 51, Amsterdam, 1092 AA, Netherlands, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 463 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    4.2
  • Comfort
    4.1
  • Condition
    4.1
  • Neighborhood
    3.9

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Convenient location"
Easy walking distance the conference centre at NIT and short tram ride to the town centre.
Genuine Expedia guest review
Other trip Nov 2, 2014
docrigo
CA
5.0 / 5Outstanding
"Hotel arena"
Very helpful and friendly staff on reception :)
Genuine Hotels.com guest review
3 night family trip Oct 24, 2014
Emma
GB
5.0 / 5Outstanding
"Amazing hotel, amazing staff! Would go back again!"
Hotel was perfect location as it's away from the lively town centre but close enough on the trams etc. lovely and clean, modern restaurant and bar. Old character hotel but has been given a makeover and rooms are lovely. Hotel staff really friendly and helpful. Loved our stay.
Genuine Expedia guest review
Other trip Oct 27, 2014
NR
GB
5.0 / 5Outstanding
"I Am sterdam"
visited with my husband who ran the Amsterdam Marathon. We had a wonderful stay at Hotel Arena, on the recommendation of a friend. The room was delightful - even if the steps to the mezzanine where the bed was, were a challenge for my husband after running 26.2 miles! The breakfast was excellent and plentiful - a bargain at €15! Is on the edge of the centre, but that's not necessarily a bad thing, with good tram service into the centre. Would definitely recommend.
Genuine Hotels.com guest review
3 night romance trip Oct 18, 2014
Elizabeth
GB
3.0 / 5Good
"Quiet location within 20 minute walk to old town"
Cool hotel in Eastern side of city. Tram stops close but only 20 minute walk to centre/old town. Room not cleaned each day. Just fresh towels. Dirty glasses left for 3 days. Overall would recommend this hotel though.
Genuine Expedia guest review
Other trip Oct 22, 2014
A Traveler
GB
5.0 / 5Outstanding
Arena Hotel is very comfortable, the staff were attentive and very helpful, and facilities complete - restaurant, bar, and lounge. Disco/bar was very noisy on Sat. night until 3:00AM. The hotel is not too convenient to most tourist locations but good transit connections make up for it. Major expansion/renovations scheduled for 2015.
Genuine Hotels.com guest review
2 night trip Sep 19, 2014
Peter
CA
1.0 / 5Poor
"Great expectations, disappointed though.."
We trevelled to Amsterdam 3 weeks ago and stayed to Arena hotel for two nights. The hotel is nicely situated outside the busy and touristic centre and gives you the opportunity to choose to be in the centre and out of it. We were pleased with the hotel facilities and the room styling and bedding but the room was not cleaned properly with spider webs and dust everywhere. The most disappointing part though came when asked to give card details for a security deposit. We left Amsterdam and were reassured by two members of the staff that our money will be credited/released back to our account in 24-48 hours. Finally after several emails and two and a half weeks of waiting the safety deposit was released. Just to mention that in none of the emails nor in the telephone contact wehad we heard the word SORRY.
Genuine Expedia guest review
Other trip Sep 20, 2014
Zach
GB
4.0 / 5Excellent
"Great staff & services"
Staff were very helpful at this hotel - provide maps and explain location of hotel on your arrival and you can book tours/ public transport tickets from reception which is great. Hotel offers affordable cab prices to the airport also. Buffet breakfast is affordable and delicious. Rooms were a good size and clean and the bed was comfortable. Hotel location is good for the price, and is easy enough to get into the heart of Amsterdam via tram. We would recommend this hotel to others and stay here again.
Genuine Hotels.com guest review
3 night trip Aug 15, 2014
Marissa
AU
5.0 / 5Outstanding
"Friendly and relaxing."
We loved our stay at Hotel Arena. It's a quick tram ride to the outer ring of the city near the zoo. So was perfectly quiet after a busy day. The staff were friendly and welcoming. Breakfast was wonderful, for the price you can't really beat it anywhere in town. The room was clean and comfortable. The hotel itself was a picture. We will definitely stay again if visiting Amsterdam again!
Genuine Expedia guest review
Other trip Aug 30, 2014
Chelsey
GB
5.0 / 5Outstanding
"Huge hotel with a surprising amount of personality"
Had a great time staying at arena! Rooms and facilities are excellent and staff are friendly and helpful. Located close to several sights and tramlinks/metro for a quick ride to all other parts of the city. Despite the bad weather we had a great time!
Genuine Expedia guest review
Other trip Aug 26, 2014
H & L
GB
2.0 / 5Fair
"Nice Hotel but a few issues, they TAX your deposit"
A nice hotel at first appearance but experienced a few issues with the room: There is little to no storage (especially for cases). There is a small cupboard with a free safe in it, but no shelves. There is a mezzanine floor with a kettle, the kettle isn’t wireless so (glass) cups of water have to be carried up a small spiral staircase from the wet room. The bathroom was a wet room; on having a short shower the next 20 mins were spent mopping the bedroom floor with the towels. Once reported the staff got this fixed. Next morning toilet was backed up, (apparently this can happen when it rains), again once reported staff fixed it. Bed, described as a king size bed, NO, two singles pushed together with tiny tables at each side. The beds were comfortable though. On arrival a 100euro deposit is taken via credit card, you are told this will be returned via cash on departure. NO. They tax you on your Deposit, therefore you don’t get it all back! I’ve been to Amsterdam 4 times now and this is the 1st time I’ve ever come across this, how can you tax something that isn’t a transaction?!
Genuine Expedia guest review
Other trip Aug 26, 2014
Keith
GB
5.0 / 5Outstanding
"good weekend"
it was a great weekend apart from a wedding party that took over the bar. making the staff very miserable.
Genuine Expedia guest review
Other trip Aug 25, 2014
A Traveler
GB
4.0 / 5Excellent
"Really great"
Very nice hotel, rooms are really swanky and have there own style. Modern and clean. Everything we needed. It's got a traditional Amsterdam feel and the location is nice as it's not too far from the centre (we got a tram) and hotel is quiet wouldn't know you were in the middle of a city.
Genuine Hotels.com guest review
2 night trip Aug 19, 2014
A Traveler
GB
5.0 / 5Outstanding
"Nice close to most facilities at Amsterdam."
We needed a comfortable rest after 6 weeks touring UK & Europe at a fast pace. Thank you hotel Arena for two nights of peaceful bliss.
Genuine Expedia guest review
Other trip Aug 16, 2014
Buzz
AU
3.0 / 5Good
"Beautiful building"
Nice hotel not far from the main attractions, needs a little freshen up walls look grubby, best power shower I've been in tho!
Genuine Expedia guest review
Other trip Aug 16, 2014
A Traveler
GB
4.0 / 5Excellent
"Comfy bed"
We stayed at Hotel Arena for 3 nights, I had booked a deluxe room but when we were arrived we were told we had been upgraded to a studio. I'm not sure what the difference was....probably the addition of a couch and a desk. Having said that the room was spacious and the bed really comfy with 2 big fat pillows (great) A bugbear of mine is just being given one skinny pillow in lots of hotels. We ate in the hotel the first night....I had the burger which was delicious and immense and my partner had gnochi which was quite a small portion in comparison. The girl who worked in the bar was lovely, very friendly and helpful but one of the male bar staff was quite stanoffish....On 2 occasions he completely ignored us even though we were sat right next to another group he was serving. The first time we left and went to bed without our night cap and the 2nd time we spent our money elsewhere. The hotel arena is a little way out of the city so you need to use public transport or bikes which can be hired from hotel but this suited us perfectly as we discovered lots of different areas. If we returned to Amsterdam, we would definitely consider staying at the Arena again.
Genuine Hotels.com guest review
3 night trip Aug 5, 2014
Kim W
GB
5.0 / 5Outstanding
"Very helpful staff"
Was pleasantly surprised. Hotel decor is modern clean and although slightly out of town it was close to a very efficient transport system. Nice breakfast but at 15 e you would expect it to be so. Not a huge selection at the evening menu but it was nice. Bar staff were very pleasant and a credit to the management as were the reception staff. They really went out of their and always with a smile. Comfy beds also hotel clean at all times and quiet, good. TO have kettle and hair dryer also shower gel etc. would def return
Genuine Hotels.com guest review
4 night trip Jul 28, 2014
A Traveler
GB
5.0 / 5Outstanding
"Would stay again!"
Stayed for 2 nights in July 2014. Hotel very clean and spotless. We ordered 2 king size delux rooms, however on arrival they did not have any left so up graded us to studio rooms which were fab. The staff were a little abrupt and short, however we found this to be the case with many of the locals. Locations wise- it is about 10min tram ride from Central dam, and then about 7min walk from the tram stop. However, don't let this out you off.
Genuine Expedia guest review
Other trip Aug 2, 2014
georgina
GB
5.0 / 5Outstanding
"Amazing hotel!"
I booked during a sale after seeing the pictures and reading the reviews for the hotel. After booking I was slightly hestiant that it wouldn't live up to the pictures but after staying I can say that in reality it exceed my expectations by far! The room was so light and airy, the bed extremely comfortable and the furniture all very high quality and modern. The room was impeccably clean and the staff were all lovely and helpful! I really liked how it was different down every corridoor and I love how features of the old orphanage were not lost in the modern hotel design. We were really impressed and really enjoyed our stay, thank you very much! We will be returning!
Genuine Expedia guest review
Other trip Jul 31, 2014
Aimee
GB
4.0 / 5Excellent
"Gorgeous! Historic!"
Pros: -interior design is absolutely beautiful -wifi is fast -shampoos and handwash were organic and smelt lovely -bed was comfortable -in a lovely location, next to a large park and tram line -lovely staff Cons -shower pressure is terrible Stunning hotel!
Genuine Expedia guest review
Other trip Jul 31, 2014
Anna
AU
4.0 / 5Excellent
"Hotel Arena"
Great place, great staff!! Very nice bathrooms!!
Genuine Hotels.com guest review
4 night trip Jul 22, 2014
A Traveler
GB
4.0 / 5Excellent
"Great comfortable hotel just outside the centre"
This hotel was pretty good value, and I would stay there again if my budget was the same. It's also quite refreshing not being in the very centre, particularly in high season, when it's so crowded. It's close enough to walk anyway. Oosterpark is gorgeous too. We upgraded to a studio and we were glad we did, though there was nothing wrong with the standard room we'd booked. Room tip: the closets are built into the black glass bathroom enclosure and are quite difficult to find, just have a good look for them!
Genuine Expedia guest review
Other trip Jul 29, 2014
A Traveler
GB
4.0 / 5Excellent
"Characterful yet modern hotel with excellent staff"
I had a few email and telephone conversations with staff at the hotel (in order to make arrangements) and found everyone to be very helpful and prompt with responses. We reached the hotel by the convenient shuttle bus from the airport. The hotel is very characterful, it is easy to believe that the building has a history - formerly an orphanage. We were welcomed with a free drink from the bar which we thought was a nice touch. We stayed in a suite - the enormous double bed was on the top floor of a duplex, the stairs leading it to were a little steep and narrow and I wouldn't have wanted to tackle them after a few beers. On the lower floor was a two seater- settee and the bathroom which had glass walls. The bathroom was equipped with a shower. The decor was modern - especially the bathroom which had black tiles and smoked glass walls but the wooden floor had been stained and the walls looked a little tired in the rest of the suite (hence less than excellent rating overall and for room cleanliness). However, we were happy overall. Extra charges are made for a room with a bath. We did not have breakfast at the hotel but instead walked 10 minutes to a bakery - Bakhuys (Sarphatiestraat 61) and had wonderful food there. There is a nice park almost next to the hotel and a couple of nice bars in the opposite direction to the center that are worth trying out.
Genuine Expedia guest review
Other trip Jul 24, 2014
AJ
GB
5.0 / 5Outstanding
"Fantastic Hotel"
I stayed here at the beginning of July for my wedding anniversary. The room was upgraded at no extra charge, we were given a complimentary bottle of wine and the service from the staff was exceptional. Although we were away from the centre of Amsterdam it was easy to get on a tram and go anywhere we wanted. The hotel was clean and I would defiantly book again. They really did make my anniversary a memorable one.
Genuine Hotels.com guest review
3 night romance trip Jul 1, 2014
Kirsty
GB
5.0 / 5Outstanding
"Gothic charm"
Only 10mins on the tram to the centre of Amsterdam and the hotel staff gave us a great map and talked us through what was where. Helpful staff let us use lockers before check in and after check out for our luggage. Great bar and veranda to sit on late into the early hours of the morning.
Genuine Expedia guest review
Other trip Jul 22, 2014
Amy
GB
4.0 / 5Excellent
"Modern but not pretentious."
Its far enough out to get away from the madness and experience the real Amsterdam but close enough to get to everything. V friendly staff.
Genuine Expedia guest review
Other trip Jul 17, 2014
emma
GB
5.0 / 5Outstanding
"very very nice"
excellent hotel, location is awesome being so close to the metro, staff were very friendly and professional.
Genuine Hotels.com guest review
4 night trip with friends Jul 6, 2014
A Traveler
GB
2.0 / 5Fair
"Mediocre hotel"
I was very disappointed with this hotel. The room was small even though we got a superior room. It was extremely dirty, from dirt and dust on the floors, to a filthy couch and bathroom. For the entire length of the stay they didn't even bother providing shampoo or other common hotel toiletries. The room was small, dark and the ugliest decor I have ever seen at a hotel. Don't bother with this place it will only disappoint. Spend a little more and avoid the headache.
Genuine Hotels.com guest review
3 night romance trip Jul 1, 2014
Sasha
CA
4.0 / 5Excellent
"Very Cool hotel"
Exceptionally good conversion of an impressive building to hotel use. Only drawback was that Wifi needs to be purchased to be fast enough for Skype - free of charge service is adequate for email/ browsing.
Genuine Hotels.com guest review
1 night business trip Jun 24, 2014
Bazregan
GB
4.0 / 5Excellent
"Lovely hotel just off the beaten track"
Staff were friendly and the style set it apart from others. Shane about the twin mattresses set up as a double
Genuine Expedia guest review
Other trip Jul 1, 2014
neil
GB
5.0 / 5Outstanding
"Cool interesting hotel close to the centre"
We only stayed a night in the bath studio and would definitely recommended it to anyone that has interest in architecture and design. Very comfortable bed and very cool bathroom! The room was overall very good although it could do with a better/thorough clean.
Genuine Expedia guest review
Other trip Jun 29, 2014
alicia
GB
3.0 / 5Good
"A bit better than average."
Quick summary- Great reception staff. Slow restaurant staff, short menu. Few alternative restaurants in the area. Decent breakfast though. Slow free wifi. Fast paid wifi. Spartan but clean room. Air conditioning helps, but insufficient to keep room cool on hot day. Brisk 5 min walk to metro. 6 stops to RAI.
Genuine Hotels.com guest review
3 night business trip Jun 23, 2014
A Traveler
CA
4.0 / 5Excellent
"Nice getaway location"
Nice neat hotel that's just far enough away from all the tourist traps to allow you to enjoy the amsterdam lifestyle like a local.
Genuine Hotels.com guest review
2 night trip Jun 21, 2014
A Traveler
AU
4.0 / 5Excellent
"A Lovely Hotel Not Too Far From City Center"
Lovely hotel although slightly disappointed that we where unable to open the windows for fresh air and there was no drawers for storing items/clothing - the 3 coat hangers were barely adequate for 2 people. Nearby tram stops made it easy to get around. Staff were very friendly and helpful with a good level of conversational English.
Genuine Expedia guest review
Other trip Jun 21, 2014
Adam
GB
4.0 / 5Excellent
"Nice hotel just outside of the main squares"
Easily accessible by tram, close to a nice big park ,for all the events happening at the hotel no noise was ever heard would gladly use again
Genuine Expedia guest review
Other trip Jun 12, 2014
jenky
GB
4.0 / 5Excellent
"Lovely, unique hotel with character"
We loved the hotel. The rooms were quirky, with an upstairs and downstairs. The bathroom was large and modern. Staff in the hotel were really friendly and helpful and their English was excellent. They helped us by giving us a map of the area and explaining the best way to reach the attractions. The hotel is slightly out of the centre and requires a short tram ride to teach Dam square and other tourist attractions.
Genuine Expedia guest review
Other trip Jun 3, 2014
A Traveler
GB
5.0 / 5Outstanding
"Lovely hotel in a great area."
Stayed 2 nights in May, caught fantastic weather. Hotel is beautiful, pleasant and polite staff who of course all spoke perfect English. 200 yards to a lovely park, cafe's, bars and local shops nearby. Great transport links to the centre, we'd stay again.
Genuine Expedia guest review
Other trip May 23, 2014
Al
GB
5.0 / 5Outstanding
"Amazing Hotel"
Stayed here for 3 nights in May with my girlfriend. Loved the hotel. Friendly staff, amazing room and great location.
Genuine Expedia guest review
Other trip May 16, 2014
Paul
GB
4.0 / 5Excellent
"Hotel close to metro. Easy to get to ziggo areana"
This hotel was very clean. Staff very obliging, bar staff even better. Food was great. Hired bikes from hotel with sat nav which was useful to cycle to Central for shopping. Not much around hotel to pop out for an evening walk. But metro is close by and easy to use.
Genuine Expedia guest review
Other trip May 15, 2014
female age 50
GB
3.0 / 5Good
"Hotel good but abit of a walk from centre"
Overall hotel was good. When we got there we was asked to leave €17.00 deposit for mini bar off a bank card which the hotel staff give us a receipt for, but after are stay we arrived home and the hotel had took £130 out of the bank without telling us. Also included in our booking we paid for the city tax and other fees and charges and was charged them again at the hotel as they had a different confirmation to us and we showed them our confirmation but they wouldn't take our work off the confirmation. Hotel was nice and clean bar was nice breakfast was expensive €18.00 per person per day.
Genuine Expedia guest review
Other trip May 15, 2014
A Traveler
GB
4.0 / 5Excellent
"Nice hotel ! Very quiet zone !"
Medium rooms with just 2 single beds instable on the floor instead of king bed what I booked. Noisy in the morning but in rest was nice and quiet. In 4 days nobody change my bed covers and to hover, they changed just the towers every day but sometimes they forgot to bring clean ones !
Genuine Expedia guest review
Other trip May 12, 2014
ovidiu
IE
4.0 / 5Excellent
"Modern,clean,friendly staff,bit of a walk 2 centre"
Stayed here for one night with my hubby whilst meeting up with friends. We thought the hotel was a lot closer to the centre than it turned out to be. My fault for not looking into it a bit more. So if you are looking for a hotel from which you can stroll into the city, this may not be the one for you. The hotel was huge, very modern and very clean. The staff on the reception were very friendly and took time to point out places on interest on a city map, as well as showing us where the nearest metro and tram stops were- a few minutes walk away. The tram took just under ten mins to get into the Central area. We had a deluxe room where they have made the best use of space by inserting a mezzanine floor for the bed. The bathroom was very modern with glass paneling and a walk in shower. The stairs up the the mezzanine floor were very steep and without any handrail, so possibly not the best if you are unable to use stairs without help. Bar, dining room and outside sitting area all looked very nice (probably pricey too) but we did not get the chance to use them. Stay at this hotel if you like a modern finish and do not mind being slightly out of the central area.
Genuine Expedia guest review
Other trip May 4, 2014
Rachel9980
GB
3.0 / 5Good
"Okay, but not great."
I stayed here a few years ago, and was very impressed with the style and cleanliness. That's why I decided to stay here again, but I found that the room was in serious need of maintenance. The bathroom needed to be re-tiled, sofa needed to be cleaned and the 'fake' king bed (2 single beds pushed together) was far too soft.
Genuine Expedia guest review
Other trip Apr 26, 2014
Preeya
CA
3.0 / 5Good
"Hotel Arena"
Hotel is a little way out from the centre of Amsterdam and takes about 25 minutes to walk to the centre. It is a nice old building, which has been converted into an hotel. The way it has been converted does not really work. In particular, the rooms all have a very high ceiling, and very glossy black bathrooms have literally been transplanted into a given space. Like many bathrooms in busy cities, they are small, and the one we had retained a most unpleasant odour (drains) for the whole duration of our stay. I was not given the room I had ordered (ie. a deluxe room with Kingsize bed. No explanation was given and no alternative rooms were available apart from a room for the disabled. The hotel check-in took an age (only one member of staff available at the time). The hotel is supposed to be 4 star, but I would not think it merited more than a 3 star rating. Overall disappointed - would not recommend.
Genuine Expedia guest review
Other trip Apr 23, 2014
Martin
GB
5.0 / 5Outstanding
"Excellent hotel"
Excellent hotel, very quirky, really friendly staff, fairly close to the centre (if you don't mind a 25min walk) but extremely close to the metro and tram stops. Would definitely stay there again, had a great stay.
Genuine Expedia guest review
Other trip Apr 22, 2014
A Traveler
GB
2.0 / 5Fair
"It's not a black friendly country."
Most of the staff don't care , customer service is a mess. The room is never cleaned properly TVs didn't work in my room (and there were 2). It should be a 3 star really, and black people beware Europeans are overtly racist and I'm not just saying this to be ignorant or to give a bad review. Just telling the truth.
Genuine Expedia guest review
Other trip Apr 18, 2014
s
GB
4.0 / 5Excellent
"Very Nice hotel"
Excellent long weekend stay at the Arena Hotel , Amsterdam very lively day and night , beware of cyclists as this is the way most locals get about .
Genuine Expedia guest review
Other trip Apr 15, 2014
Grant
GB
5.0 / 5Outstanding
"Beautiful hotel. Lovely location"
Definitely will stay again. Best place I've stayed at in Amsterdam by far.
Genuine Expedia guest review
Other trip Apr 15, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great hotel, near but not too near the center"
Great hotel. It has a very cool vibe that would suit both people away for a weekend like myself or business travellers. The room was huge and very comfortable, area is close to the center but also very relaxed and cool. I read reviews that mentioned the noise and was nervous about this but in reality it was very quiet although there was an event on and the hotel was full, in our room the world was very far away.
Genuine Expedia guest review
Other trip Apr 7, 2014
A Traveler
GB
4.0 / 5Excellent
"Visually stunning! Feels mega expensive!"
Lovely building, great breakfast, fancy rooms. Good location! Unique.
Genuine Expedia guest review
Other trip Mar 30, 2014
A Traveler
GB
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