Great place, great staff!! Very nice bathrooms!!Genuine Hotels.com guest review
"Great comfortable hotel just outside the centre"
This hotel was pretty good value, and I would stay there again if my budget was the same. It's also quite refreshing not being in the very centre, particularly in high season, when it's so crowded. It's close enough to walk anyway. Oosterpark is gorgeous too. We upgraded to a studio and we were glad we did, though there was nothing wrong with the standard […] room we'd booked. Room tip: the closets are built into the black glass bathroom enclosure and are quite difficult to find, just have a good look for them! Read moreGenuine Expedia guest review
"Characterful yet modern hotel with excellent staff"
I had a few email and telephone conversations with staff at the hotel (in order to make arrangements) and found everyone to be very helpful and prompt with responses. We reached the hotel by the convenient shuttle bus from the airport. The hotel is very characterful, it is easy to believe that the building has a history - formerly an orphanage. We were […] welcomed with a free drink from the bar which we thought was a nice touch. We stayed in a suite - the enormous double bed was on the top floor of a duplex, the stairs leading it to were a little steep and narrow and I wouldn't have wanted to tackle them after a few beers. On the lower floor was a two seater- settee and the bathroom which had glass walls. The bathroom was equipped with a shower. The decor was modern - especially the bathroom which had black tiles and smoked glass walls but the wooden floor had been stained and the walls looked a little tired in the rest of the suite (hence less than excellent rating overall and for room cleanliness). However, we were happy overall. Extra charges are made for a room with a bath. We did not have breakfast at the hotel but instead walked 10 minutes to a bakery - Bakhuys (Sarphatiestraat 61) and had wonderful food there. There is a nice park almost next to the hotel and a couple of nice bars in the opposite direction to the center that are worth trying out. Read moreGenuine Expedia guest review
I stayed here at the beginning of July for my wedding anniversary. The room was upgraded at no extra charge, we were given a complimentary bottle of wine and the service from the staff was exceptional. Although we were away from the centre of Amsterdam it was easy to get on a tram and go anywhere we wanted. The hotel was clean and I would defiantly […] book again. They really did make my anniversary a memorable one. Read moreGenuine Hotels.com guest review
Only 10mins on the tram to the centre of Amsterdam and the hotel staff gave us a great map and talked us through what was where. Helpful staff let us use lockers before check in and after check out for our luggage. Great bar and veranda to sit on late into the early hours of the morning.Genuine Expedia guest review
"Modern but not pretentious."
Its far enough out to get away from the madness and experience the real Amsterdam but close enough to get to everything. V friendly staff.Genuine Expedia guest review
"very very nice"
excellent hotel, location is awesome being so close to the metro, staff were very friendly and professional.Genuine Hotels.com guest review
I was very disappointed with this hotel. The room was small even though we got a superior room. It was extremely dirty, from dirt and dust on the floors, to a filthy couch and bathroom. For the entire length of the stay they didn't even bother providing shampoo or other common hotel toiletries. The room was small, dark and the ugliest decor I have ever […] seen at a hotel. Don't bother with this place it will only disappoint. Spend a little more and avoid the headache. Read moreGenuine Hotels.com guest review
"Very Cool hotel"
Exceptionally good conversion of an impressive building to hotel use. Only drawback was that Wifi needs to be purchased to be fast enough for Skype - free of charge service is adequate for email/ browsing.Genuine Hotels.com guest review
"Lovely hotel just off the beaten track"
Staff were friendly and the style set it apart from others. Shane about the twin mattresses set up as a doubleGenuine Expedia guest review
"Cool interesting hotel close to the centre"
We only stayed a night in the bath studio and would definitely recommended it to anyone that has interest in architecture and design. Very comfortable bed and very cool bathroom! The room was overall very good although it could do with a better/thorough clean.Genuine Expedia guest review
"A bit better than average."
Quick summary- Great reception staff. Slow restaurant staff, short menu. Few alternative restaurants in the area. Decent breakfast though. Slow free wifi. Fast paid wifi. Spartan but clean room. Air conditioning helps, but insufficient to keep room cool on hot day. Brisk 5 min walk to metro. 6 stops to RAI.Genuine Hotels.com guest review
"Nice getaway location"
Nice neat hotel that's just far enough away from all the tourist traps to allow you to enjoy the amsterdam lifestyle like a local.Genuine Hotels.com guest review
"A Lovely Hotel Not Too Far From City Center"
Lovely hotel although slightly disappointed that we where unable to open the windows for fresh air and there was no drawers for storing items/clothing - the 3 coat hangers were barely adequate for 2 people. Nearby tram stops made it easy to get around. Staff were very friendly and helpful with a good level of conversational English.Genuine Expedia guest review
"Nice hotel just outside of the main squares"
Easily accessible by tram, close to a nice big park ,for all the events happening at the hotel no noise was ever heard would gladly use againGenuine Expedia guest review
"Lovely, unique hotel with character"
We loved the hotel. The rooms were quirky, with an upstairs and downstairs. The bathroom was large and modern. Staff in the hotel were really friendly and helpful and their English was excellent. They helped us by giving us a map of the area and explaining the best way to reach the attractions. The hotel is slightly out of the centre and requires a […] short tram ride to teach Dam square and other tourist attractions. Read moreGenuine Expedia guest review
"Lovely hotel in a great area."
Stayed 2 nights in May, caught fantastic weather. Hotel is beautiful, pleasant and polite staff who of course all spoke perfect English. 200 yards to a lovely park, cafe's, bars and local shops nearby. Great transport links to the centre, we'd stay again.Genuine Expedia guest review
Stayed here for 3 nights in May with my girlfriend. Loved the hotel. Friendly staff, amazing room and great location.Genuine Expedia guest review
"Hotel close to metro. Easy to get to ziggo areana"
This hotel was very clean. Staff very obliging, bar staff even better. Food was great. Hired bikes from hotel with sat nav which was useful to cycle to Central for shopping. Not much around hotel to pop out for an evening walk. But metro is close by and easy to use.Genuine Expedia guest review
"Hotel good but abit of a walk from centre"
Overall hotel was good. When we got there we was asked to leave €17.00 deposit for mini bar off a bank card which the hotel staff give us a receipt for, but after are stay we arrived home and the hotel had took £130 out of the bank without telling us. Also included in our booking we paid for the city tax and other fees and charges and was charged them […] again at the hotel as they had a different confirmation to us and we showed them our confirmation but they wouldn't take our work off the confirmation. Hotel was nice and clean bar was nice breakfast was expensive €18.00 per person per day. Read moreGenuine Expedia guest review
"Nice hotel ! Very quiet zone !"
Medium rooms with just 2 single beds instable on the floor instead of king bed what I booked. Noisy in the morning but in rest was nice and quiet. In 4 days nobody change my bed covers and to hover, they changed just the towers every day but sometimes they forgot to bring clean ones !Genuine Expedia guest review
"Modern,clean,friendly staff,bit of a walk 2 centre"
Stayed here for one night with my hubby whilst meeting up with friends. We thought the hotel was a lot closer to the centre than it turned out to be. My fault for not looking into it a bit more. So if you are looking for a hotel from which you can stroll into the city, this may not be the one for you. The hotel was huge, very modern and very clean. […] The staff on the reception were very friendly and took time to point out places on interest on a city map, as well as showing us where the nearest metro and tram stops were- a few minutes walk away. The tram took just under ten mins to get into the Central area. We had a deluxe room where they have made the best use of space by inserting a mezzanine floor for the bed. The bathroom was very modern with glass paneling and a walk in shower. The stairs up the the mezzanine floor were very steep and without any handrail, so possibly not the best if you are unable to use stairs without help. Bar, dining room and outside sitting area all looked very nice (probably pricey too) but we did not get the chance to use them. Stay at this hotel if you like a modern finish and do not mind being slightly out of the central area. Read moreGenuine Expedia guest review
"Okay, but not great."
I stayed here a few years ago, and was very impressed with the style and cleanliness. That's why I decided to stay here again, but I found that the room was in serious need of maintenance. The bathroom needed to be re-tiled, sofa needed to be cleaned and the 'fake' king bed (2 single beds pushed together) was far too soft.Genuine Expedia guest review
Hotel is a little way out from the centre of Amsterdam and takes about 25 minutes to walk to the centre. It is a nice old building, which has been converted into an hotel. The way it has been converted does not really work. In particular, the rooms all have a very high ceiling, and very glossy black bathrooms have literally been transplanted into a […] given space. Like many bathrooms in busy cities, they are small, and the one we had retained a most unpleasant odour (drains) for the whole duration of our stay. I was not given the room I had ordered (ie. a deluxe room with Kingsize bed. No explanation was given and no alternative rooms were available apart from a room for the disabled. The hotel check-in took an age (only one member of staff available at the time). The hotel is supposed to be 4 star, but I would not think it merited more than a 3 star rating. Overall disappointed - would not recommend. Read moreGenuine Expedia guest review
Excellent hotel, very quirky, really friendly staff, fairly close to the centre (if you don't mind a 25min walk) but extremely close to the metro and tram stops. Would definitely stay there again, had a great stay.Genuine Expedia guest review
"It's not a black friendly country."
Most of the staff don't care , customer service is a mess. The room is never cleaned properly TVs didn't work in my room (and there were 2). It should be a 3 star really, and black people beware Europeans are overtly racist and I'm not just saying this to be ignorant or to give a bad review. Just telling the truth.Genuine Expedia guest review
"Very Nice hotel"
Excellent long weekend stay at the Arena Hotel , Amsterdam very lively day and night , beware of cyclists as this is the way most locals get about .Genuine Expedia guest review
"Beautiful hotel. Lovely location"
Definitely will stay again. Best place I've stayed at in Amsterdam by far.Genuine Expedia guest review
"Great hotel, near but not too near the center"
Great hotel. It has a very cool vibe that would suit both people away for a weekend like myself or business travellers. The room was huge and very comfortable, area is close to the center but also very relaxed and cool. I read reviews that mentioned the noise and was nervous about this but in reality it was very quiet although there was an event on […] and the hotel was full, in our room the world was very far away. Read moreGenuine Expedia guest review
"Visually stunning! Feels mega expensive!"
Lovely building, great breakfast, fancy rooms. Good location! Unique.Genuine Expedia guest review
"Overall nice hotel"
Hotel was nice and very clean. Problems with the tv's would switch of every 10 mins. Was told by reception to just unplug them and to plug them back in. But they still would switch off. Very annoying !! Reception didn't seem to care! Hotel cleaners will still come into rooms in the morning even if you have a do not disturb sign on the door. Apart from […] these all ok. Good location just a tram ride away from all areas. Read moreGenuine Expedia guest review
"Too far away"
The TV did not work. This hotel is too far from city centre. I was not happy at all. Too expensive for what you get.Genuine Expedia guest review
"Incredible value for the price."
I got a free upgrade from deluxe room to studio room. The room was huge, very clean and modern. The bed was big and comfortable. The bathroom had bath and shower. Overall very good. The parking was very expensive - 25€ per day.Genuine Expedia guest review
"One word, Lovely."
Stayed for one night, very smart and tidy and comfortable. Deffinatly would stay again.Genuine Expedia guest review
"Nice friendly hotel easy to access city"
A really nice and welcoming hotel, we were made to feel welcome on arrival. The hotel was very clean and had a nice look and feel. The room had quirky but good layout, plenty of space and you could make yourself fee at home. Very nice shower facilities and a very comfy bed. The hotel was easily accessible on the tram and metro (if you don't mind a […] 5min walk). The hotel staff made themselves available to help with routes and could buy day passes from reception. Read moreGenuine Expedia guest review
"Good city hotel little bit out of centre"
Nice hotel very friendly staff. Mix up with room when first arrived but quickly sorted. Had room over front reception but be warned lots of noise until 4 am on Friday night as nightclub attached to hotel empties out in front of reception. Overall nice hotel a little bit out of the centre but trams on doorstep and only a 4 or 5 stops to centre.Genuine Expedia guest review
"Great quiet place to stay"
We thoroughly enjoyed our stay in this stylish hotel. It is a little bit out of the city centre which was perfect for us. The room was clean and modern. No complaints really and the price was very reasonable for what you got. Staff were very friendly and helpful also. Would stay here again.Genuine Hotels.com guest review
Booked this hotel for a couple of nights over New Year's Eve on a good deal and was very happy with the quality of the hotel. My girlfriend and I were given one of the split level deluxe rooms which was very spacious, the bathroom was well decorated and the whole room was very clean, and the king size bed was very comfortable. We only stayed on room […] only basis so I couldn't comment on the quality of food etc, however what I experienced was very good and I would definitely recommend it. Read moreGenuine Expedia guest review
"no WI-FI in rooms"
everything is fine except wifi issue. our room was ordered with "free wifi". but actually it's not working in any rooms. public areas only.Genuine Hotels.com guest review
Stayed there with my girlfriend for a night and enjoyed it but nothing left us completely wowed... The room is nice but it lacked the extra details that would turn it into an amazing one. For example, there was a spare heating randomly left by the window, the TV was unplugged so had to do it myself and only one painting. All of that resulting in something […] that was nice but more like a nice bachelor pad which needs some extra TLC. Shower is big but flat floor means the water goes a bit everywhere. On a positive note, the staff is super friendly, you can rent bikes from the hotel, taxi rides to the airport are cheaper if you book them with the hotel and it is just by a park and really nice bar Bar Bukowski for some cocktails and fun. Also, the fact it is out of the 'super centre' of Amsterdam makes it nice as quieter - bike ride to the centre is 10 minutes so very close too. Read moreGenuine Hotels.com guest review
"I would repeat but bringing my own toilet paper"
The hotel is situated a little outside of the the town center. But for us that was ok. The city is very small and we walked across the city and back. We only used public transportation on arrival and departure. The hotel looks very modern but it's a shame that they don't invest enough money on the towels and toilet paper. I think those were not adequate […] for a 4 star hotel. The hotel offers free of charge some lockers that we found very useful upon departure (as our flight was in the evening). Read moreGenuine Hotels.com guest review
"Great location, quiet but central"
Having stayed in Amsterdam many times over the past years it was great to find a boutique style hotel in such a geat location. Only 4 stops on tram from Leidseplein but with excellent bars (Cafe Bukowski in particular) near as well as restaurants and shops. Hotel is an old orphanage building well restored and deluxe rooms although quirky are excellent. […] Hotel bar is also good and they turn the bar into a TV studio with a live TV show beaming on Sunday evening - only downside is we could not get in! Read moreGenuine Expedia guest review
"Tasteful and fab"
Would have preferred more food options in bar !Genuine Hotels.com guest review
"Gem in the south of the city"
Very nice hotel with excellent service. A quick tram ride to the action.Genuine Hotels.com guest review
"wouldnt make the effort"
Second time staying here, hotel is not too bad. But it's in a terribly inconvenient location. If it was astoundingly comfortable, luxurious or whatever maybe I'd bother with the location, but there are far better places to stay.Genuine Hotels.com guest review
My Wife and I spent two days here and cannot fault the hotel on anything at all. the Hotel is Brilliant, we decided to upgrade to a studio and found the room much better than I had anticipated, the heating was perfect and the bathroom was very spacious and the bed was more comfortable than my own at home. the staff were pleasant and very helpful with […] everything, I had ordered the airport return Taxi Time wrong and reception got it changed for me straight away with no fuss at all even though they had no obligation to do it. the Hotel was about 20 minutes casual walk to Rembrandt Square in the centre of Amsterdam and about 9 minutes by No9 tram to Dam Square. Read moreGenuine Expedia guest review
"Different from your average hotel."
We were booked in to one of the studio apartments & absolutely loved the room. Apart from having two single beds joined together! The room was very spacious & comfortable. It was clean, tidy and we both loved the character of the room. We both thought it was a nice change from your bog-standard chain hotel room. The gothic atmosphere & dark corridors […] gave the place a unique charterer that most chain hotels don't come close to matching. Would definitely stay there again. Read moreGenuine Expedia guest review
"what you would expect of a 4* hotel"
After not being in Holland for 35 years had forgotten how nice the Dutch really are.Genuine Expedia guest review
Very pretty hotel, but VERY loud. Got directions from the staff to get to the hotel, wouldn't have found it on our own, even with directions.Genuine Hotels.com guest review
"Great hotel. A little away from the centre ."
Superb room in a lovely building. So comfortable and relaxing it was a pleasure to stay.Genuine Expedia guest review
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