The Lofts Hotel - Columbus

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Genuine Hotels.com guest review

Reserved 5 rooms for a graduation celebration in the city. Outstanding service in making arrangements through check-out. Very clean rooms and housekeeping was excellent. We would definitely return!

Genuine Hotels.com guest review

Other than spotty WiFi if you're a business traveler, it is a really great hotel to stay at

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was a true loft. Huge and everything u could imagine.

Genuine Hotels.com guest review

The Lofts has a unique style all its own. The rooms are indeed lofts and have an eclectic/en vogue atmosphere. The room was clean and spacious and the beds comfortable. I was there on business. It was nice to have it so close to the convention center ss well as the enclosed skywalk connecting to the convention center.

Genuine Hotels.com guest review

We chose the Lofts due to it's location in the Arena district and the 'swankiness' of the rooms. The person managing the desk at check-in overcame a mix-up in the reservation by hotels.com and handled the issue quickly and efficiently. My confirmation with hotels.com had the correct dates but the reservation at the hotel was for a day later. Fortunately, […] there was a room available. One word of caution when looking at price, valet parking is another $23 per night. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall - everything was awesome! Only disappointment was in booking the hotel, would not honor government employee discount.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was probably one of the coolest, most unique hotels I've ever stayed at. We were only a couple blocks from Nationwide Arena and the area of the arena district is beautiful! The decor and look of the rooms, hallways, ect was just so cool! It had a very industrial, hip look and feel. The staff was friendly and we got to use valet parking with Crowne […] Plaza which is next door. I also loved that Max & Erma's was on the main floor. The only thing to complain about is you can hear the guests walking and the floor squeaking from the room above you. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

If you want something simple and comfortable, this hotel is very nice. Clean rooms and friendly staff. Valet parking was a little pricey but it was convenient. The only downside to this place for myself was I am a nursing mother away from my infant and I had nowhere to store the milk I had expressed nor is there a microwave for me to use to sanitize […] my parts. Other than that, this place was great for the price we paid. No complaints. I'd reccomend to friends if they were looking for a place downtown to stay. On walking distance to many great hang outs and restaurants. Read more

Genuine Expedia guest review

I absolutely loved The Lofts Hotel for its hip ambience and smart furnishings. Think of an upscale IKEA. The room is unusually spacious and the bed monstrously comfy. The room was fully stocked with all the great amenities like Aveda toiletries and Seattle's Best coffee. To top it off, the linens including the robes were plush. Now come the bits and […] pieces that I thought the hotel could have improved on: - More than 1 person at the front desk. I understand this is a small hotel however being a part of the Luxe brand I would have thought timely customer service would be paramount. We called down to the desk for some information and never received a call back. -Lack of security in the late evening. We came back to the hotel late and there was no security or a desk person just to monitor the lobby. Upon returning back to the hotel there were a bunch of people who had been drinking and in particular a boyfriend was yelling and starting to get physical with his crying girlfriend. My boyfriend had to step into the situation and tell the yelling gentleman to leave. Knowing this was New Year's Eve celebration, I would have thought some precautions would have been made. -Water was definitively not hot enough. Took 3 showers at all different hours and the water never reached a nice temperature. It would have been nice since it was so cold outside. Overall, I had a great stay at The Lofts Hotel and would certainly go back again. It is a solid alternative to chain hotels. Read more

Genuine Expedia guest review

We went to a show at the arena. This location was really nearby. Close to everything, but in a quiet block just away from the action. Safe and up to date. Clean and quiet.

Genuine Hotels.com guest review

Everything was wonderful. A very different spin on hotels to have them be industrial-style lofts, and they achieved it sensationally. Loved staying there.

Genuine Hotels.com guest review

Large "loft style" room, although it was not a 'comfortable" room and rather "cold".Great location, but difficult to find.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

we stayed here after an OSU football game since when we received the ticket the time of the game had not been announced. We liked the large space of the room and unique set up. However we wouldn't reccomend it for anyone that has any sort of disabilty becuse of the type of bath/shower set up. The safety rails were on the tub and not the walls of the […] bath. There was very little counter space for shaving kits and all the chairs in the room sat low if someone has had a hip replacement. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel stay was VERY disappointing. I arrived early and asked if the front desk could my bags and have them delivered to the room, when ready. They agreed, reluctantly, and told me to take them out to the valet. Upon my return, I asked if my bags had been moved, the front desk attendant assured me that they had. Wrong. No bags. I called down to […] front desk only to get another person, who said she had no idea what I was talking about but would look into it. I decided to open the mini bar to have a cocktail while waiting. NO KEY. I called down again and the gal said I would have to come down to the front desk to get one. Not happy, I went back down to the front desk. She said they had located one bag, but needed me to go back up to my room, get my valet tickets and would try to locate my other two. When I went back up to get the stubs, came back down to the front desk AGAIN, and there were my bags. In the morning, the sun was beaming thru the windows, as there were no black out shades. AND, upon check out, the front desk person took 15 min to print me a bill, while helping another customer first, who was clearly there after I had arrived. I think I was very nice despite the mishaps, and never an apology or anything. VERY poor service from every one I encountered. Would never stay again. Location however, was great. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Beautiful rooms: decor is simple and chic. Beds are very comfortable, and I loved the Aveda products. My only qualm is that the rooms could be sound-proofed better: you could hear voices in the hallway, footsteps in the room above, and construction in the garage opposite fairly clearly. The location--across from the convention center--is perfect!

Genuine Hotels.com guest review

Overall it was a good stay. I think the only thing I would improve about the rooms is the lighting. It just seemed a little gray. But the bed was comfy. The wake up call was as requested. All the conveniences of a large hotel chain are available (they share some amenities with the Crown Plaza next door).

Genuine Hotels.com guest review

great hotel great location drive around block and park in parking garage for 1/2 the price of valet parking rooms are very large and comfortable

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I don't know where the noise was coming from, but there was a constant low level rumble in my room (and I was not near the elevator). It was not so loud as to prevent me from sleeping but it was noticeable.

Genuine Expedia guest review

The room was very spacious and even had its own sitting area. The 2 TV's are a bonus if travelling with kids! Very clean, quiet and comfortable.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

great place, it appears that its a little secret downtown Columbus has. We loved the place, we loved the modern mixed with the past. Words can't express. But great stay, will be back again!!

Genuine Expedia guest review

Convenient to everything - downtown, the arena district and the short north... The room was clean enough (although appointed in a "modern" fashion - it needed some updating/maintenance). The staff was excellent and full of great suggestions. A surprise was the lack of available wifi.

Genuine Hotels.com guest review

The rooms were spacious with large windows and they were clean and nicely appointed. The bathroom and shower were very nice. The location is great and use of the Crown Plaza facilities was helpful. The staff went out of their way to be helpful.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I could not be more pleased. We did have an air conditioning problem, but another room was made available. The hotel management and staff were great.

Genuine Hotels.com guest review

The Lofts is an "add-on" to the Crown Plaza. Basically, it is a completely renovated warehouse with huge, modern room! There is a Max and Erma's in the lobby but otherwise no amenities. However, it adjoins the Crown Plaza and you can utilize any of their facilities - cafe, bar, etc. The location is very convenient - right across the street from the […] Convention Center and 2 blocks from the Nationwide Arena. Also, just a couple of blocks from High Stree and the Restaurant/Shopping district. I would definitely recommend! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

I will stay here every time...I love the loft style! The bed was very comfortable, everything was very modern including the furniture being leather. I felt more apt to sit on furniture that is leather and can be cleaned then old dingy cloth couch or chairs that are typically found in hotels. Very clean and staff was very friendly and helpful. Towels […] were also very large and bathroom had Aveda products. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was great but the intrance was a bit surprising. Did not look like a typical hotel. There was not enough hot water to shower in the morning so a bit disappointing.

Genuine Expedia guest review

I had the most marvelous stay in this former plumbing factory! Upon checking in, I was told that I had been upgraded to a King suite. Imagine my surprise when I opened the door to my room! I was on the top floor, a corner room with windows on 3 sides, 15 foot ceilings, a spacious greeting area and a gigantic bedroom area. The bathroom was roomy as well, […] with a large square tub big enough for two. Dreamy! Everything was clean and modern, yet with an old-world feel. Within walking distance of many wonderful restaurants, the Arena District and across the street from the Convention Center. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very Clean! Comfortable beds, room service was fantastic! keep up the great work! Will book again! Thank you!!!! :) Just a phenomenal place to stay!

Genuine Hotels.com guest review

A nice change for something different than your standard. Exposed brick and super high ceilings. We splurged on the sitting room and it was really unnecessary... the room was plenty big without it. Quick walk to all the shops, galleries, bars and restaurants in the Short North and Arena District.

Genuine Hotels.com guest review

I had a lovely stay at the Lofts hotel. It was very convenient being across the street from the Convention Center. In addition, the staff were very helpful and curteous.

Genuine Hotels.com guest review

It really is an old warehouse with wood floors. I don't know about other locations inthe hotel, but in our second floor room, the creaky floor noise from the room above us was excessive. There must have been 5-6 guests in that room and they tromped across the floor until 2 AM and started again at 5:30 AM. This is a classy hotel with spacious rooms and […] wonderful creature comforts. I have no problem recommending it to others but stay on the top floor! Read more

Genuine Hotels.com guest review

This is a very nice hotel with great location. However, late in the evening, I could not sleep due to people next door and above me making all kinds of noise. The walls in the room are way too thin. Better insulation will take care of this problem.

Genuine Hotels.com guest review

This place is very clean, very nice staff and very modern. Great amenities and comfy bed.

Genuine Hotels.com guest review

First time staying here. I really liked this hotel. Columbus lacks upscale and nice hotels. This was very nice and one of the nicest hotels in the city. Very trendy, modern rooms. Service was good, I recommend.

Genuine Expedia guest review