"too far to walk, sloppy management, flaky A/C"
the hotel was too far from Termini, and from the subway stations too. On the first day we were told that for lack of power our room did not offer A/C service in 94F weather!! They offered a fan and free breakfast for our trouble. The next day we were moved to a new room, so we had to pack up again and were without room until the new one was available. […] We requested an airport shuttle reservation, that was not processed (perhaps lack of understanding by the staff). They called us a taxi in the last minute. And we were charged for breakfast!! On the top all this the concierge was not apologetic enough for all the troubles. Avoid it!! Read moreGenuine Hotels.com guest review
"Very central in the city"
We had a good time. The hotel staff were very accommodating. They made every effort to solve problems. The breakfast was quite nice. We would stay there again.Genuine Hotels.com guest review
You can tell the hotel wants to be great, but doesn't quite fit the bill. The first night our air conditioning was broken and they couldn't change our room because they were full. The shower in two separate rooms we used didn't drain and in fact, overflowed within 2 minutes. The rooms were clean and the staff was very nice. Just a few hiccups that were […] a bit inconvenient for us. Read moreGenuine Hotels.com guest review
Upon checking on I asked how the AC worked and realized that it didn't work, apparently none of the AC's on the floor worked and they were unwilling to move me to a different room. The bed was rock hard and the room was boiling hot a very unconformable stay.Genuine Hotels.com guest review
"Think twice before staying at this hotel!"
This was our last stop in Italy before heading home. We had stayed in 4 other hotels in the course of two weeks. The heat in Italy was intense and this hotel said they had air conditioning but our two rooms dId not. We were miserable to say the least. Opening the windows only allowed for the noise of the city streets to enter our room. It finally died […] down around 4 am! Our rooms were very plain, but clean. The hotel staff was very kind and helpful. I would personal never stay there again, but in a cooler season I don't know. Read moreGenuine Hotels.com guest review
"Great location !"
Overall, very good hotel, great location and neighborhood. Walking distance to many city attractions, cafe/restaurants, supermarket and city buses. Inexpensive Bus shuttle to the Fiumicino Airport is also a great alternative to taxi, offered by the hotel.Genuine Hotels.com guest review
"AVOID THIS HOTEL!!!!"
Horrible! Completely misrepresented on Hotels.com. There is NO AIR CONDITIONING! We tried opening a window at night to cool the room down only to listen to partiers out on the street (UNTIL 4 AM EVERY NIGHT!). The beds are actually 2 twin size beds pushed together, no bedspread, the shower is tiny (the 1 1/2' square & when you showered you flooded the […] bathroom). There is TV, but unless you speak Italian, forget it...no CNN/BBC. No room at all to unpack...we had to push our suitcases partially under the bed & pull them out to get fresh clothes. They would not slide completely under the bed so the room was an obstacle course. The phones went out one day & we could not get the staff to understand (huge language barrier compared to other hotels & B&B's we've stayed at) & our other family members were in a different room on a different floor - each floor needs a key to access it, so we could not get in touch with our other family members until they finally fixed the phones. Another morning we woke up to a pop & found the power was out to our room. Since this was not our 1st stay in Europe I checked the breakers, one was tripped & I reset them...but still no power. I called the front desk & was told it would be at least 2 hours before a maintenance guy would be in to look at it! Please if you are considering this property for your stay in Rome - DON'T! Read moreGenuine Hotels.com guest review
"excellent location, gracious staff"
Quiet rooms, comfortable beds at reasonable price. Airport bus drops you off at Piazza Cavour, less than 5 min walk away. Pleasant walking distance to Spanish Steps, Piazza Navonna, St. Peter's basilica, etc. Staff is friendly and helpful; very good EnglishGenuine Hotels.com guest review
We had a great experience here! The hotel was just minutes away from Vatican City and was near Piazza Cavour, where we could catch cabs at any time of the day / night. The room was clean and extremely comfortable, and the staff were very helpful. They even offered to watch our bags for over 12 hours while we wandered around the city. Having lived in […] Rome about two years ago, I know the city well. Not all hotels are like this one. Read moreGenuine Expedia guest review
"Good location, not in tip top shape."
Nice looking entrance in a very good location. Front desk staff very nice and we left our luggage in a room until check in. upon check in we were ushered down the stairs, out the door, across and down the street a block or so. Then through a huge door, through another metal gate then up two flights of stairs to yet another keyed door. Down to the end […] of the hall was our room after 4 keys. The room was small. The bathroom wasn't a bad size but our shower leaked and filled the entire floor with water. The air conditioner was kind of loud so we turned off the fan. Read moreGenuine Expedia guest review
Stayed in the annex room and was very impressed. In an ideal lcoation and the room was perfect.Genuine Expedia guest review
"Decent Hotel, excellent position and price."
We had a room in the Annexe building which was 50 metres from the main building. There was no issue with this as it was still a well kept building with constant access to the concierge throughout the day and night. We did not have the breakfasts as we thought they were a little expensive, but from what we saw they looked like they would keep you going […] for a long day walking in Rome. Each day our room was cleaned excellently and it was a pleasure to stay in. The only problem we encountered was that they could not find the keys to our room when we first checked in but that did not end up being a problem as we had a set of keys bought to our room in half an hour. Read moreGenuine Expedia guest review
"annex bulding very low class"
Annex bulding very low class not even a guest house is lije that its like a 0 star hotel especialy room 409 very unsetifydGenuine Hotels.com guest review
"Great Location and helpful staff"
We (a family of 4 - 2 adults and 2 child) stayed for 5 nights in July 2014. The hotel location was great, walk distance to many sights. The hotel staff was very helpful, they spoke good English, and provided very helpful information about the hotel, sights, local transportation, and etc. We were given a two bed suite with two bathrooms which was so […] good, and clean. Read moreGenuine Hotels.com guest review
Just returned from a fantastic trip to Rome. Hotel Sant'Angelo made us feel very welcome. Staff were very polite and friendly. Perfect location to visit the city sites, 20 minute walk to Vatican. Rooms very clean. Good choices for buffet breakfast. Provides a very good taxi service to and from the airport. Will definitely be staying there again.Genuine Hotels.com guest review
The hotel is confortable and well located. Not very good isolating noise at night and there is a weird room disposition (TV is behind the curtain by the window). Rome is an expensive city and this hotel delivers just fine.Genuine Hotels.com guest review
"very well situated for vatican city"
within easy walking distance to the vatican city and the river tour bus access close by close to the lovely cavour piazza lots of lovely restaurants and cafesGenuine Expedia guest review
"Good location, make sure your're in the main hotel"
Good location , although we were put in the annexe, no mentiojn of which when booking, lift very tempomentalGenuine Expedia guest review
It was a good location for what we were looking for. It was central but off the track so it wasn't loudGenuine Hotels.com guest review
"Great location for sightseeing old Rome."
Spent three comfortable nights here. Great to walk just down the road to the Vatican and just across the river to Old Rome.Genuine Expedia guest review
Lovely little hotel with lots of character. We were in the annexe rooms across the street, even though we paid extra to be in the main building. The room itself was nice and quaint, what you'd expect from a room in Rome. However, we were on the 4th floor and the lift kept breaking down. The breakfast was wonderful, lots of things there to eat. Staff […] were friendly and helpful. Location is ok, but not very 'in the centre of things'. Definitely stay again. Read moreGenuine Hotels.com guest review
"close to the vetican"
Quality service and hotel locationGenuine Hotels.com guest review
"Perfect hotel for sightseeing and relaxing"
This is a great hotel. The building is charming and in a great location if you don't want to be in the center of things, but within walking distance. It is right next to the river and the lovely Piazza Cavour (great spot for a coffee / cocktail) and there are good places to eat nearby. There is a SPA supermarket, bar, pharmacy, restaurants and an amazing […] gelateria a min walk from the hotel. The rooms were lovely, spotlessly clean with really comfy beds & great air con! All of the staff were welcoming and couldn't do enough to help. We were given maps, advice and were invited to a happy hour in the breakfast room each evening with free wine and snacks. Hotel is within walking distance of the historic center, Vatican City and we found it really easy to get around Rome using the buses & trams near to the hotel. I would recommend staying here and would certainly stay again next time I am in Rome! Read moreGenuine Expedia guest review
The staff were very helpful and the location was excellent and therefore I would definitely recommend the hotel and also look at staying in Hotel Sant'Angelo in the future. The area closeby to the hotel was lovely with plenty of restaurants, cafes and bars as well as the beautiful square by the Supreme Courts.Genuine Expedia guest review
"Our best stay"
Of the 15 places we stayed at during our extended tour of UK & Europe, this was by far the best hotel. The service was exemplary, cheerful and friendly. The reception was extremely knowledgeable and helpful to the point we used one of the 2 PC's for the use of guests to book tickets for the Colosseum and they kindly suggested we use their email address […] so they could print them out for us. The room was excellent as was the extensive choice offered at breakfast. They even provide coffee and pastries for guests waiting in the reception area and invited us to drinks and nibbles at their "Happy Hour." We would recommend this hotel to anyone seeking a great experience at a reasonable price. Read moreGenuine Expedia guest review
"Review of Sant Angelo Hotel"
Stayed at this Hotel 7 nights.with my wife. Close to the Vatican.Room however was quite small,especially the bathroom and very small shower.Breakfast was good,staff are very pleasant,and were always available to help you.Would recommend.Genuine Hotels.com guest review
We had a lovely time once again at this hotel ! We stayed here 8 years ago . Location ideal for all the sights rome has to offer . The rooms are small tho ,and they need to put more mirrors in the rooms as three women getting ready we needed more than the bathroom one . X fab time .Genuine Hotels.com guest review
We were moved at midnight to another hotel as the hotel had no hot waterGenuine Expedia guest review
Honestly, I had one of the best holidays with my girlfriend and the hotel made part of it. The room is small but is suitably ample. All you want after a long day of site seeing is a good clean bed with clean towels and some hot water. As for location it's perfect for all the major attractions as its more or less right bang in the middle. Only real […] negative is the shower is small Read moreGenuine Expedia guest review
"Will recommend this hotel"
This hotel is very well situated, we didn't even need a bus to get to most sights.The best bit was it was full of character and the staff were really helpful and friendly and helped us with maps and tips on places to visit and eat etc.The breakfasts were also excellent value and had a good selection of meat, cheeses , fruit, tasty Italian cakes etc […] . We thoroughly enjoyed our stay. Read moreGenuine Hotels.com guest review
"Good Location, Small Bathroom"
The hotel is in a good location and the staff are willing to help out. The bathroom is small which is much like all washrooms in Rome, but the shower is really tiny. A good clean hotel with free wi-fi and a nice place to come hom to after a day of sight seeing.Genuine Hotels.com guest review
Nice to stay at Hotel Sant'Angelo !!Genuine Hotels.com guest review
Hotel is truly situated near main attractions. It took 15-20 minutes to get to Vatican, as well as sights across the river. Colisseum was our 'furthest' sight, and we took the metro (1.50 euros one way). The hotel room was clean...the issues we had were 1) the leaking tub that would make a puddle after each shower, 2) the lack of hot water on most occasions […] (probably best to shower 6-8am to get any hot water) and 3)the constant sound of water in the wall pipes...made it hard to fall asleep...We didn't have breakfast at hotel so can't comment on that. If we were to do it again, we'd stay by Termini station now that we know food there is cheaper and that the sights are all within walking or metro distance. Read moreGenuine Hotels.com guest review
"Great location and value"
Great for a city centre hotel. We were looking for a decent place with a good price and location - and we got it. Yes - the bathroom is small - but clean. Room made up beautifully every day, air con that was sorely needed! The courtesy tray was a bonus but a little depleted - but we only had to ask for extra and we had it. Three bed room in the main […] hotel - basic, clean and comfortable. The breakfast was an absolute bonus! Not one for spending a lot on breakfast - the cost of 7.50 is well worth it - given the prices in Rome!! (Recently in a hotel in France the breakfast cost 14.50 - we brought our own in!). Excellent choices and loads of it - and the girls in the breakfast room are a delight! And the coffee was really good! I would certainly recommend this hotel. Read moreGenuine Expedia guest review
Central to sights. Nice breakfast served. Bathroom shower was very tiny. Staff very friendly and helpful.Genuine Hotels.com guest review
Hotel was nice and clean, bathroom was so small you could hardly turn around. Check in was 2pm according to my reservation, however when I got there they said it was free. Breakfast was good, but 7.30 was a bit late if you have an early start.Genuine Hotels.com guest review
"we had the time of our life"
the hotel is located in a very good spot. about 10-30 minutes from all the best sites in rome. our room was very nice, clean and comfortable, exactly what we needed. the service is great- the staff is eager to help in tips on where to go and what to see. and the breakfast... that was one of the best things! it is delicious!! overall... we had the best […] time! Read moreGenuine Hotels.com guest review
"Clean and good location"
The location was good and we loved the hotel decor, enourmous wooden doors and huge staircase. We stayed in the annex which is only about 10 doors down. kids loved the lift, i refused to go in it! The room was of a good size and very clean. The down side was that the air conditioning was not working (wonder if it ever does) and it was 36c at 10pm, the […] noise outside was too loud to sleep with the windows open (it is the middle of Rome, so it is to be expected) and too hot to sleep with the windows closed. plus we had somehow managed to book 4 of us in a room and the hotel's biggest rooms have 3 beds (1 twin and a single). 2 long nights! I'd stay again without the kids. Read moreGenuine Hotels.com guest review
We stayed at Sant'Angelo for 2 nights in middle of August. We booked the hotel very early, so we got very good price. First day check in our room was not ready or some other reasons, they put us in a no air-conditioning small room in different building across the street (I guess this is the annexed room which were talked about in their booking website), […] for compansation they give us free breakfast next morning. It was middle of August, no air-conditioning meant very uncomfortable night of sleep. The room was very small, the room was provided with fan. TV remote wasn't working. Shower drain was flowing very slow. The breakfast was good and reasonable priced. The second night, they put us in a fantastic suite with 2 double deds with good air-conditioning. I wish I protested more about the air-conditioning at first night, because free breakfast is not enough to compensate the hot stuffy room and disrupted sleep. The hotel location is very good, walking distance to Vatican City. Read moreGenuine Hotels.com guest review
"Explaining the conflicting reviews"
We took a chance on this hotel and we were happy we did. The problem is that this hotel tries to put people into a different hotel down the street. I think this is the reason that the reviews are inconsistent. They tried this with us but we insisted on staying at Sant'Angelo and they found us a room. Our room seemed to be recently renovated and our […] only complaint was that the room door was too thin and didn't stop hallway noise. Summary: location great, bed good, clean room, comp breakfast very good. The airport shuttle two blocks away is a great bonus. Read moreGenuine Hotels.com guest review
"Great for a week long stay"
Great place to stay. The AC in our room didn't work, so we told them and they moved us to a nicer room with working air conditioning. We stayed in the annexe, which is considerably cheaper, and 20 seconds away from the rest of the hotel, the only disadvantage being that you have to walk those 20 seconds to get to breakfast in the morning. Breakfast […] was alright, continental style, but the milk was of course UHT :(. It's pretty central rome, we walked to the Vatican in 20 minutes and caught a bus to the Coliseum (although the bus schedules CHANGE ON WEEKENDS without any indication thereof, because y'know, Italians). its a stones throw from the Palazzio di Justicia (which is pretty showy) and more importantly, 5 minutes walk away from a decent supermarket/deli, which you'll want as the restaurants are fairly pricey. you also get a fridge in the room. Read moreGenuine Expedia guest review
"Staff excellent but hotel not so good"
When we arrived at the hotel we were very impressed by the service of the hotel staff, very friendly and helpful. Unfortunately there are 2 buildings for the hotel and we were stopping in the building across the road and down the street which meant we had to walk across for breakfast every day as it was in the main building. Room ok just basic, unfortunately […] they told us the 2 rooms we had the air con was broke so they gave us a fan - this did not really help. Was so hot at night did not sleep well and when we opened the window to let air in the noise from outside was just too loud to sleep. Breakfast was quite nice, plenty of variety. Read moreGenuine Hotels.com guest review
It was good, staff was very informative. Every things went well except Ist night there was no HOT water to take bath.Genuine Hotels.com guest review
We ordered three nights in a room with a private bathroom. We got a room in the 4th floor of a separate building, which is newer, but with an elevator that tends to get stuck half-way between floors. At the evening, after a long walk in the hot streets of Rome, we wished to take to shower, but only to discover that there are no hot water. The clerk […] told us twice that the problem will be solved in one hour, so we waited patiently. Finally, we had a cold shower. At morning they promised that the problem will be solved, but when we arrived back at the evening, we have been told that nothing changed. We asked for another room, but the hotel was full. As long as we were polite, they insisted that they have nothing to do, even not giving us back some money. But when we raised our tones, they suddenly started to look for alternative hotel. But even then, they tried to give us very bad offers, and it took us half an hour of aggressive argument to get some normal offer. So DO NOT GET CLOSE TO THIS HORRIBLE PLACE. Read moreGenuine Hotels.com guest review
"Great location; utilitarian but pleasant"
We had a great stay at the Hotel Sant'Angelo. Couldn't recommend the location more, and while the rooms were pretty basic, the staff was helpful. A bit of a hike up a bunch of stairs every time we left and came back to the hotel, and somehow I missed that breakfast wasn't included - but all in all good value for the money. I would stay there again, […] just don't expect luxury. Read moreGenuine Hotels.com guest review
Hotel nice and clean, Centrally located for St Peters and Sistene Chapel, also for bussess to ColosseumGenuine Expedia guest review
The hotel is situated in a quiet street close to the river but within a 5 minute walk from the Piazza Navona. We had a family room which was clean and comfortable and much bigger than expected given that this was the centre of Rome. Staff were brilliant - nothing too much trouble. The room rate included buffet breakfast which had a decent selection […] of hot and cold food. The only downside was that the breakfast room was very small which meant we had to wait each morning. Only a minor inconveniece though and given the price we paid for the room, this hotel was an absolute bargain. Would definitely return. Read moreGenuine Hotels.com guest review
"review of hotel sant angelo"
i am overall satisfied with my experience at the hotel sant angelo. however i do have a few complaints, when i arrived i was told i would not be staying in the hotel but an annex that belonged to the hotel down the street which ment everytime i wanted to go out or to get back into my room i would have to trash back to the other building and collect […] or drop off my room key, on my second night i managed to switch my room to the proper hotel, afetr i had done this i was a lot more satisfied overall, the staff were friendly and i had no problems with the language barrier as they all spoke english well. i was a little disappointed that only one meal was available in the hotel which was breakfast. Read moreGenuine Expedia guest review
Το προσωπικό είναι πολύ εξυπηρετικό και το ξενοδοχείο βρίσκεται σε απόσταση αναπνοής από το ιστορικό κέντρο. Στα θετικά είναι οτι υπάρχει γραμμή λεωφορείου που συνδέει το ξενοδοχείο (piazza Cavour) με το αεροδρόμιο ενώ το κτίριο στο οποίο στεγάζεται είναι ένα νεοκλασικό οίκημα που κατασκευάστηκε το 1890 περίπου.Genuine Hotels.com guest review
"Guter Ausgangspunkt mit Flair für Romentdecker"
Das Hotel ist sehr zentral gelegen und ein guter Ausgangspunkt für Romreisende. Besonders praktisch: der transfer vom/zum Flughafen ist über den schnellen Shuttlebus der an der nahe gelegenen Piazza Cavour hält schnell und einfach (45min/6€ einfache Fahrt). Ein für italienische Verhältnisse sehr üppiges Frühstück (incl.gutem Espresso/Cappucino) ist […] eine sehr gute Basis für lange Fussmärsche durch die città éterna. Das Hotel hat durchaus Flair, ist aber etwas in die Jahre gekommen. Unser Zimmer war sehr klein, aber mit guten Betten ausgestattet, sehr sauber und im Bad funktionierte alles einwandfrei. Ausdrückliches Lob für das gesamte Personal: freundlich, kompetent und sehr hilfsbereich. Egal ob Kartenreservierung oder Ausdruck der Bordkarten: alles wurde sofort mit einem Lächeln und ohne Mehrkosten erledigt. In der näheren Umgebung gibt es mehrere preiswerte Trattorien und Restaurants mit gutem Preis-/Leistungsverhältnis Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )