"Beachfront Getaway...and we saw whales!"
We were planning a weekend getaway for our family and dog and we found the perfect spot. We stayed in 618 Suite which had a view of the ocean. We were only a few steps away from the beach and the resort fire pit. We watched the sun go down with a glass of wine each night. The golf cart was an extra treat! I've already raved to my co-workers about the […] beach gem. We will be back! Read moreGenuine Expedia guest review
Response by Sanctuary Beach Resort We are so glad to hear that you enjoyed your stay. There is nothing better than curling up by a warm fire and enjoying a tasty glass of wine! We are glad that we were able to provide what sounds like an excellent experience for you and your family! Thank you for taking the time to write such a wonderful review. Come see us again soon!
Loved the quiet, beautiful location with its pristine beaches and views. Our room was v. nice and staff v. friendly. Will definitely return for another vacation.Genuine Expedia guest review
Response by Sanctuary Beach Resort We appreciate you taking the time to leave such a kind review about your trip to the resort. We love hearing that our staff was able to meet your expectation of great service. We hope to see you again during your next trip to the Monterey area!
"Do not stay on the first floor of a two-story"
Think twice about booking a room that is on the first level of a two-story building. I should have paid more attention to the negative reviews. The resort is beautiful and well kept, right next to the beach. However, the room I stayed at was on a lower level and the routine activities of the upstairs guest (foot steps, toilet flush, closet door closing […] and opening) were invasive. The walls are too thin so you can hear the steps on the stairs. The experience was so bad that I checked out on the first night of arrival and checked into another hotel. Read moreGenuine Hotels.com guest review
"Secluded get a way"
Wonderful resort. Nightlife is a few minutes away, but that was not why we came, very relaxingGenuine Hotels.com guest review
Response by Sanctuary Beach Resort Thank you for taking the time to write this response. I am glad to hear that you were able to enjoy all that our peaceful resort has to offer. Hopefully we will see you again during your next trip to the Monterey area.
"Very nice hotel great views of ocean"
Room was excellent modern decor very clean and tidy. Room was literally a 2 minute walk to beach with view of ocean from room grounds well kept and golf cart with room really convenientGenuine Expedia guest review
Response by Sanctuary Beach Resort We are so glad to hear that you enjoyed your stay at the resort! Thank you for your review! Come visit us again soon.
"Great place to relax"
Bon fire on beach for the sunset. Suite on the beach.Genuine Expedia guest review
"Unsafe and noisy"
Not great at all.first room we checked into was under repair with paint and ladders every where.second room the back sliding door to public beach was totaly broken,anyone could have walked in ,as well as the safe being broken. We heard the family right next door to us with screaming kids all night.contacted front desk at midnight but no one picked up.The […] manager never returned our call the next day when we filed a compalint with the front desk. Read moreGenuine Hotels.com guest review
"It has become our sanctuary!!"
We were looking for a place we could relax and really just watch the day go by near the ocean. It was far enough away from the hustle and bustle of a city, but just a quick drive to anything we need or to visit the sights. The restraunt on the premises was cozy and our food was great. The staff was nice and our bellman Kenneth made us feel at home.Genuine Expedia guest review
Response by Sanctuary Beach Resort Thank you so much for taking the time to write such a lovely response. We definitely pride ourselves in being an escape from the city. I will be sure to commend Kenneth for his excellent customer service. We hope to see you again soon!
"Beautiful and comfortable ambiance"
It was absolutely amazing! Partial view of beach was perfect. Rooms are set to where they are private. Was quiet and oh so comfortable. Would recommend staying here for a weekend or weekday get-a-way! Love the golf carts, so fun. But whatever you do don't take them past the entrance, lolGenuine Hotels.com guest review
Response by Sanctuary Beach Resort I am so glad to hear that you were able to enjoy our resort! The golf carts are always a fun way to get around! We hope to see you again during your next visit to the Monterey area.
Lovely hotel with awesome views. As it is the off season, it was not so busy which was nice. The only negative thing that I have to say is that we were supposed to receive a continental breakfast at our door and it never arrived. Other than that, a very pleasant stay and I would definitely recommend it highly.Genuine Hotels.com guest review
"Very good but pricey."
My husband and I had a wonderful stay here. It is true that each roo comes with a golf cart. However there was no bath tub in our room, only a shower. The shower head was filthy but other than that the room was great. The hotel staff was extremely courteous. I would recommend this hotel.Genuine Expedia guest review
Response by Sanctuary Beach Resort I am sorry to hear that the cleanliness of the room did not live up to your expectations! We definitely encourage our guests to bring up any issue they may have about the resort. I am glad to hear that you enjoyed your stay and that our staff was courteous! We hope you can come and stay with us again soon!
Me and my husband went for our one year anniversary. We had a beautiful ocean view. We also had a golf cart to travel around the property. The employees were professional and helpful. We will defiantly return. The only mix up we had was with hotel.com we were told we booked a suite with a jacuzzi tub but when we arrived we found out that was a lie. […] But we still enjoyed our stay. Read moreGenuine Hotels.com guest review
Response by Sanctuary Beach Resort Thank you for choosing the Sanctuary for your one year anniversary! We are so glad to hear that you and your husband enjoyed yourselves. Unfortunately we no longer have the jacuzzi tubs, but I'm happy that you still enjoyed your stay! Come back and see us again soon!
Couldn't have wanted anything more from a hotel. The service was great the hotel was beautiful and the view was lovely. This is my second time staying there.Genuine Hotels.com guest review
Response by Sanctuary Beach Resort Thank you so much for such lovely words about the resort! We are glad that you were able to come and visit us a second time! Hopefully we will see you again soon.
This facility is one of kind. Truly amazing beach setting. Gorgeous room and very satisfying service and room.Genuine Hotels.com guest review
Response by Sanctuary Beach Resort Thank you so much for taking the time to leave such a wonderful response. We hope to see you again soon!
"Beautiful dog friendly place!"
I loved everything about the Sanctuary Beach Resort - the location is amazing - we were steps from the ocean. The nightly bonfire is very cool. Our room was super comfortable with a nice deck and gas fireplace. We went to the onsite restaurant for dinner and I loved that we could bring our dogs to dinner (they have a great outdoor area with fire pits […] where you can bring your dog while you have drinks or dinner). The only thing I did not like about the restaurant is that the food was just not very good. Very salty and seemed processed. Also we weren't allowed to bring drinks back to our rooms (even in a plastic cup) unless it was a bottled beer and I didn't like any of the bottled beer - whatever, we can live with that, but the food was expensive and just plain bad (the soba noodles in my entree looked suspiciously like Top Ramen). However, my husband liked the sushi, so maybe it just an off night for the other dishes. My suggestion - stay at this great place, but go somewhere else for dinner. Read moreGenuine Expedia guest review
Response by Sanctuary Beach Resort I am sorry to hear about your experience with the restaurant, but I am glad that you enjoyed your stay at our resort. There's nothing better than being able to enjoy the sound of the ocean from your own private deck! We hope to have you stay with us again soon!
"Disappointed in recent stay"
Very disappointing stay Jan 2nd/3rd 2014. Was very excited about this place after reading other reviews. A few things about our stay could be very helpful if you manage your future stay taking these into account. First, the positives, the resort itself is very cute, generally nicely kept up, GREAT location on a bluff overlooking the ocean. You get […] a golf cart with your unit so you can patrol the grounds, which by itself is a huge thumbs up if you have kids as they will LOVE it On the negative side, about half the buildings are single story and the other half set up as 2-story 4-plex's, 2 rooms on each floor, with a common area entranceway and one room to the left and the other to the right. We were very unfortunately put on the 1st floor. The layout of the rooms isn't super functional as the master bed is directly up against the wall that is used as the stairwell to the 2nd story. Additionally, the walls and the floors seem exceptionally thin as you will hear EVERY SINGLE step up or down the stairs and god forbid you have teenagers in the unit above you like we did, running up and down the stairs all night, or back and forth across their rooms - or a Dog who barked non-stop for 3 hrs from 9pm-midnight. You also get the nice distinction of knowing every single time your neigbors above you flush the toilet, again, due to thin walls/floors. Complaints to the front desk resulted in nothing being done. Overly disappointed in their lack of response. Read moreGenuine Expedia guest review
"Early January along the Monterey Bay coastline."
This is my fourth visit. Great accommodations, excellent staff, fantastic location in a very tranquil setting. The room was very clean and spacious. This resort is just a bit over ten years old and is well maintained. The beach is just a few feet away and what a beautiful and clean area to enjoy the water. Sanctuary Beach is next to the State Beach, […] yet far enough away that it doesn't distract a bit from the privacy and enjoyment of your stay. Read moreGenuine Expedia guest review
Response by Sanctuary Beach Resort Thank you for such wonderful comments about our resort! We are always glad to hear that our repeat guests are as happy with the resort as they have been in the past. We are happy to hear that you were able to enjoy the beach during your stay. Thank you again for taking the time to write such a lovely review!
Hotel is on the beach, quiet with plenty of privacy. Limited meal choices so plan on driving out for meals.Genuine Expedia guest review
"Great beach and pool with clean rooms."
We loved the beach location, clean rooms and the golf carts to get around the hotel grounds are very convenient. The pool and hot tub were great. Almost no one was on the beach or at the pool in December, even though the weather was warm and sunny. The only down side was that one of our rooms (we got 2 rooms) was only ready at 4 PM, which is rather […] late, and the heat for the larger room was only available through a gas fireplace. The front of the room facing the fireplace was much warmer than the back of the room. It's a great place for kids as the larger rooms have plenty of space and the beach and pool are fantastic. Also, the golf carts make it easy for families to get around the grounds. Read moreGenuine Expedia guest review
Response by Sanctuary Beach Resort Thank you for taking the time to leave such a wonderful response. We have been having great weather and I am glad that you were able to enjoy the pool and jacuzzi. We hope to see you again soon!
This resort was absolutely wonderful! It truly does feel like a sanctuary! We stayed for Christmas Eve and Christmas Day so we could spend it near the water. We were literally on the dunes and within steps of the beach! The room was large, clean and spacious. The fireplace was a fantastic touch! The only problems we encountered was when ordering coffee. […] We had to call several times each day because they kept forgetting. Also, there are barely any breakfast or quick bite options. A coffee shop with quick pastries would make this hotel 100% perfect. Read moreGenuine Hotels.com guest review
Response by Sanctuary Beach Resort Wow! Thank you for leaving such a lovely review of the resort. I am glad to hear that you were able to enjoy the Christmas holiday with us. I am sorry to hear that the coffee was not delivered promptly. As for the breakfast items, we are working on updating the menu to include new items which will hopefully better satisfy our guests. We hope that you consider staying with us again during your next trip to the Monterey area!
"great .. but"
hotel phenomenal sports bar for the restaurant stupidGenuine Hotels.com guest review
"close to bayonet/blackhorse golf!:"
Fabulous!!Genuine Hotels.com guest review
Response by Sanctuary Beach Resort We are so glad that you had a fabulous stay with us! We hope to see you again soon and thank you for taking the time to leave this review!
"Wife and I are going to make this annual get away"
Wife and I went here for our 10 year anniversary. We had an absolute blast... as a matter of fact, we hardly ever needed (or wanted) to leave the resort. We're going to make this an annual get-away. Oh and by the way, our pooch, Haylee, loved it too. Pet friendly resort on top of everything else!Genuine Expedia guest review
Response by Sanctuary Beach Resort Thank you so much for taking the time to post such a fantastic review. We are glad that you and your pooch were able to enjoy a relaxing time at the resort. We hope to see you again soon!
"Perfect from the first contact"
Courteous staff, from the reception to the bellman who was extremely helpful, explaining the way everything worked in the room. The only thing I am sorry for: not having more time to spend more than one night there!Genuine Hotels.com guest review
Response by Sanctuary Beach Resort I appreciate that you have taken the time to leave such a great review. I am always glad to hear when my staff succeeds in meeting our guests expectations. Hopefully the next time you visit the Monterey area you will be able to stay with us for more than one night!
"Never So Disappointed"
After years of going to this occasionally and budgeting to be able to enjoy the place, my husband and I have removed this resort from our list of future destinations. When your paying close to $200/per night, you should be able to expect clean carpets and screen doors that work, just to name 2 of the disappointments.Genuine Hotels.com guest review
Response by Sanctuary Beach Resort Thank you for leaving your comments about the resort. Though it is apparent we did not meet your expectations, I always like to know my guest’s feedback in order to see what we need to fix. It is disturbing to read that you experienced several disappointments while you were here, including the carpets not being clean and the screen door not working. These items it would seem, are within our control to fix and we did not deliver in that respect. I do apologize for these inconveniences and would hope you would give us the chance to right these wrongs. Please feel free to contact the resort directly and ask to speak with the front office manager.
Great location and ServiceGenuine Hotels.com guest review
Response by Sanctuary Beach Resort Thank you for taking the time to leave a review. We hope to see you again during your next trip to the Monterey area!
If you want to stay at a beautiful, quiet spot on the beach, and are ok with commuting to and from most of your activities, this is a terrific property. The beach was gorgeous and the pool/hot tub was nice. We had heard the restaurant wasn't great, so we didn't try it. Other hotel amenities were limited, but, who cares when you've got the beach and […] pool?!! Our son slept on the sofa bed and that worked out fine. A nice getaway. Read moreGenuine Hotels.com guest review
Response by Sanctuary Beach Resort We are so glad that you enjoyed your stay with us. There is nothing better than relaxing by the beach and listening to the waves. We are happy to hear that you were able to take advantage of the pool and hot tub as well. Thank you for taking the time to leave such an amazing review. We hope to see you again soon.
Loved our stay at the Sanctuary Beach Resort . Nice room with fireplace . Only minuses was spotty Wi-Fi and the room smelled of carpet fresh :( Windows did open so it helped a little .Genuine Hotels.com guest review
Response by Sanctuary Beach Resort We are glad to hear that you enjoyed your stay with us. It is always nice to cozy up by a nice warm fire. Hopefully we will see you again soon.
"Close to the Beach"
Great location close to the beach and halfway between Santa Cruz and Monterrey.Genuine Hotels.com guest review
Awesome as usual. Hotel staff is awesome as well.Genuine Hotels.com guest review
Response by Sanctuary Beach Resort Thank you for taking the time to write such a nice review. We are pleased to hear that our staff was able to meet your expectations. We hope to see you again during your next trip to Monterey!
Would say if you want to be on the ocean and hear the waves come in at night this resort is perfect. We were not sure we got the right room as we ordered a DELUXE room, our golf cart said deluxe but the room next door had deluxe on the door...so not sure if we got the right room. We had to check out early and there was no one at the front desk to check […] us out!!?? Read moreGenuine Expedia guest review
"Felt Great to be there"
We went for our first anniversary, was totally satisfied and loved being there. We will definitely come back again.Genuine Hotels.com guest review
Response by Sanctuary Beach Resort We are glad that we were able to provide a great anniversary experience for you. There is nothing more romantic than spending time at the beach with you significant other. We hope to see you again for your next anniversaries.
"Needs better breakfast options"
The room was great, hotel service was good but the restaurant was a big downer. Needs better breakfast options and the restaurant menu needs a major change.Genuine Hotels.com guest review
Response by Sanctuary Beach Resort Thank you for taking the time to write such an honest review. We are currently working on updating our breakfast menu to include more options. I am sorry to hear that the restaurant did not meet your expectations. We hope to provide a better trip all around if you decide to stay with us again.
I had originally booked this more because of the price. We were so surprised! Very cool location on the beach. Wonderful resort feel. The rooms are really like little cabana with cute porches outside. Very nice upscale feel in the rooms. Each room has its own golf cart for you to drive around the hotel grounds on which was fun. The rooms were very nicely […] decorated. Nice touch with the fireplace. Only complaint is that the bathroom is very large and they should have built more counterspace into them but other than that beautiful. Close to Monterey and all that it has to offer. We would definitely stay here again! Read moreGenuine Expedia guest review
Response by Sanctuary Beach Resort Thank you for taking the time to provide such wonderful feedback. I can see by the comments that you have left that we succeeded in exceeding your expectations. There is no better way to relax than on your private patio that has an ocean view. We hope to see you again soon.
We arrived at Sanctuary Beach on Sunday just before sunset. The staff was friendly and check in was extremely simple. One of the bellmen took us to our room, brought in our bags and gave a simple preview of the room, where our golf cart was located and about the bonfire starting at 5:00 on the beach. Told us not to miss the sunset as it was going to […] be beautiful. The room was awesome, the bed comfortable and the weather was perfect. We had an early dinner at Kula's which is on the property. We were able to sleep with the sliding door open so I could hear the waves crashing all night. If the room cooled down too much the fireplace went on automatically as it was set to the thermostat. Each morning we woke to a beautiful sunrise and watched the seagulls fly over the water from our window. This was a great place to stay and I would easily recommend it to anyone going to Monterey. It's located within 15 minutes of Monterey so it was an easy ride each day when we went into town for sightseeing. We spent one day on the water whale watching which was the best I've ever seen. This was a great experience! Read moreGenuine Expedia guest review
Response by Sanctuary Beach Resort Thank you so much for such an amazing review. We appreciate such wonderful feedback. We are so glad that you were able to enjoy a beautiful sunset each morning from your room. We look forward to your next visit to the resort.
"Secluded get away."
Wonderful, however which it was a 3:00 check in -not 4.Genuine Hotels.com guest review
great place... for sure going back just to spend time on the beachGenuine Hotels.com guest review
Response by Sanctuary Beach Resort We are so glad that you were able to enjoy your time at the resort. We hope to see you again soon!
"Great stay near the beach."
Wanted a hotel with a view of the ocean and this was it. We originally booked an ocean view suite, but was upgraded to an oceanfront suite. The ground level room had a patio with a slightly obstructed view of the ocean, due to the sand dunes, but still lovely. The sounds of the ocean were so calming. The beach is a short walking distance away through […] a beach access section, but you need to walk down an incline. No stairs. Each room has an assigned golf cart, since the parking lots for cars are a short distance away. The cart had clear plastic, zip up shields on the sides, but it was still chilly to drive to our room from the parking lot at night. The room was cozy. There were 2 flat screen TV's. One in the living room and near the bed. No HDTV, analog only. There was a small bar section in the living room with a small fridge, microwave, and Keurig coffee machine. We would definitely return. Read moreGenuine Expedia guest review
Response by Sanctuary Beach Resort Thanks for staying and leaving us your review. I like that there were positive aspects to your stay and I always appreciate when a guest leaves with ideas on how to improve the hotel. I’ll take them into consideration. Thanks again.
"The nicest hotel I've ever stayed in."
I booked 3 nights here since it seemed pretty and relaxing. I was pleased when I arrived and was upgraded to a suite. A staff person took me to my room via one of their golf carts and gave me a brief tour of where things like the pool were (not too difficult since the property is small). He took me to my suite and I was impressed. It was large with […] a queen sized bed, a nice sitting area, and a fireplace. I had 2 nicely sized flat screen tvs which seemed like overkill but I guess some people are probably pretty happy with them. Best of all was the patio with 2 chairs and a small table with a lovely view of the ocean. Read moreGenuine Expedia guest review
Response by Sanctuary Beach Resort Thank you for taking the time to provide such wonderful feedback. We are glad that you were able to enjoy the view of the ocean from your patio chairs. We hope to see you again soon.
"A little piece of heaven:)"
Judging by the pictures online, it was hard to believe that this place was only a few hours away........with incredible views, amazing scenery and breathe taking landscape, Santuary resort was exactly what my boyfriend and I needed to end our hectic work week. We arrived at almost 11pm and were still greeted with a very friendly, genuinely nice staff. […] Our concierge escorted us to our rooms where we given a mini tour of the grounds and he was very informative, helpful and eager to answer any questions that we might have. When we arrived to our room we were given two keys. One was for our room and the other was for our golf kart:) Our room was simply divine. Though it was small, it was just what we needed. Read moreGenuine Hotels.com guest review
Response by Sanctuary Beach Resort Thank you for leaving such an amazing review. We are glad that we were able to provide a relaxing escape from a busy work week for you and your boyfriend. We hope to see you again soon.
"Great place to stay"
Spent 4 days at the Santuary Beach Resort and was very pleased. DO NOT go to the restaurant! Clean room, friendly staff. Did I say DO NOT go to the restaurant.? Very windy part of the bay, most of the time. Get a second story ocean view. Many units have no view at all. Would return. DO NOT go to the restaurant!Genuine Expedia guest review
Response by Sanctuary Beach Resort Thank you for leaving such an honest review. I apologize for the restaurant not meeting your expectations. We hope to see you the next time you visit Monterey.
"go for the beach front rooms"
the beach front rooms are excellent with a balcony or patio. mine was on the second floor, but the staff carried my bags up. they also gave me use of a golf cart during my stay since I had a beach front room. the beach front rooms do not permit vehicle parking, only golf carts. breakfast is continental and they will deliver it to your room. the onsite […] restaurant was not very good. it was Hawaiian style steak and Japanese. just ok. service was good but food and wine selection was limited. the rooms have a walk-in shower and separate tub shower. the bathrooms were good, but could have been nicer. I did like the 2 TVs, the gas fireplace and the mini-bar/serving area. Read moreGenuine Expedia guest review
Response by Sanctuary Beach Resort Thank you so much for the kind review you wrote. From the looks of things you had a very good time and I'm glad. We'll take your ideas for improvement into consideration. We look forward to seeing you again sometime soon!
The hotel is north of Monterey, so you'd have to take a little drive to do all the touristy stuff. Nathan the bellman was so helpful at check in. We booked an ocean front room. We were not given such a room, the room was more like sand dune view. Nathan came through and got us to a better room with more of an ocean view room. When you book your room […] be careful because some of the lower level rooms actually has more of the sand dunes with the water behind it view than the ocean view. Read moreGenuine Hotels.com guest review
Response by Sanctuary Beach Resort Thank you for taking the time to write such an honest review. I am glad to hear that we were able to get you into a room that was more like the one that you had expected when planning your trip. We hope to see you the next time you plan a trip to Monterey.
"Fabulous beach view!"
We enjoyed the proximity to the beach and were very pleased with our stay!Genuine Hotels.com guest review
Our room was very comfortable and well appointed. The staff was eager to please. The seaside bonfire was a nice touch.Genuine Hotels.com guest review
Response by Sanctuary Beach Resort Thank you for taking the time to leave such a great review. We are very glad that you enjoyed your stay. Nothing beats watching the sunset in front of a nice cozy bonfire on the beach. We hope to have you return to the resort soon.
"Small room, but had everything we needed"
Great room with a fireplace. View of the ocean and cute patio in front. Would love to come back and enjoy a few more nights. It would be a great place to bring friends .Genuine Hotels.com guest review
Response by Sanctuary Beach Resort We are glad that you enjoyed your stay. There's nothing better than sitting and starring at the ocean from your own private patio. We hope to see you again soon!
"AND WE SAW DOLPHINS!"
We booked an ocean view and were placed in 601 which was partially blocked by the dunes. After speaking with resort reception we were moved to 718 (top floor) with a fantastic view of the ocean and dunes. All this moving around was done fast and in golf carts. Golf carts and your feet are the only modes of transportation within the resort, our vehicle […] remained in the parking lot near check-in. We got the ocean front view we were looking for and spent hours watching all the beach activities from beach fires to kites from our balcony. This place is on our list of places to return to. Read moreGenuine Expedia guest review
Response by Sanctuary Beach Resort Thank you for leaving such an amazing review. We really appreciate the awesome feedback. I am glad to hear that we were able to meet your expectations once the room move was complete. We look forward to your return.
"Very awesome and beautiful place! Worth the money!"
Very nice room! Good view! Hotel workers very polite and helpful! Golf carts were a very nice touch!Genuine Hotels.com guest review
Response by Sanctuary Beach Resort Thank you for writing such a great review. We are glad that our staff was able to meet your expectations during your stay. Hopefully we will see you again during your next visit to Monterey
"A True Refuge"
Great place for white middle class arrivistes.Genuine Hotels.com guest review
This place is out of this world!! We stayed for 9 nights and saw whales and dolphins from our balcony!! The food was fantastic!! I can't wait to go back!!!Genuine Hotels.com guest review
Response by Sanctuary Beach Resort Thank you so much for taking the time to write such a magnificent review. We truly appreciate the feedback. The animal activity was a huge hit, and I am glad that you were able to enjoy that during your stay with us. We look forward to having you stay with us again soon.
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