"OK for a stay"
Hotel Basilea perhaps needs a renovation, but it had all the necessary conveniences of a 3-star Italian Hotel: Bed, Private Bath, AC and Elevator. It would have been nice to have a fresh coat of paint on the walls and to have been able to warm the room, but it was a serviceable hotel at an attractive price. At worst the noise from the halls was distracting; […] I kept thinking someone were trying to knock on my door, but it was only other guests passing in the halls. Read moreGenuine Hotels.com guest review
"Bad location, reeked of strong cologne, Rude staff"
I wouldn't recommend this hotel at all. I would've totally paid 10 more dollars to stay at a more decent hotel or do Air Bnb. Florence was our favorite city but the hotel was a sour experience compared to the other 4 cities we traveled to (Rome, Venice, Paris, and London). First off, according to the kind waiter at the restaurant we dined at, the hotel […] is located in a "drug central" neighborhood, so do your research of neighborhoods before booking your hotel. Apparently it's a dangerous neighborhood to be walking through at night although Florence is overall safe. We had to switch rooms because one of the beds were too springy and not fit to be slept on. The hallways and rooms were masked with a ridiculously strong cologne odor as if it were hiding something. The decor made the room feel dirty. The heater was a definite fail and it was freezing in our room. We only stayed for 1 night and slept bundled in our jackets and didn't want to get under the dirty cologne scented covers. Pay a little more and get another hotel. The only highlight is the wifi in the lobby. Read moreGenuine Hotels.com guest review
The room was stark, but pretty big and clean. It is only a 15 minute walk to most major sights, but not the greatest neighborhood, though it seemed perfectly safe day and night. The staff was pleasant and helpful. It is handy for rail travelers, only a 5 minute walk. The breakfast was typical, but well supplied again with very attentive staff. Overall […] a good, handy hotel for budget travelers. Read moreGenuine Hotels.com guest review
"Close to major attractions - 15 min walk"
Had rented two rooms - our room was adequate but our friend's room did not have adequate air conditioning or hot water.Genuine Expedia guest review
"Good location, nice breakfast and decent price"
My wife and I spend one night in Florence, the hotel was sufficient for an overnight stay. The location is very good, walking distance to the main train station and the major tourist attractions. The cleaniness of the hotel is not the best, there is dust all over the place but it is a good price/benefit option is you are not picky enough. The breakfast […] was very rich, with plenty of options. Read moreGenuine Expedia guest review
"Good stay, Average condition"
Average hotel, close to major city spots but not in the best area (Although it is very safe).Genuine Hotels.com guest review
I wasn't the biggest fan of the hotel. The staff was ok but the bed in the room had the appearance of a queen sized bed but was actually two twin sized beds put together. This was bed because if you rolled over and slept in the middle of the bed, there was a crevice you would sink into plus the beds were really really firm. It was also near a busy street […] so you would hear cars early morning and late night along with people's voices on the sidewalk. Also in the mornings, you would hear a ton of people talking disturbing sleep. I wasn't really pleased with my stay here. I was also a bit disappointed that they didn't make the wifi for the hotel travel to all of the rooms. You would have to go into a lounge area in order to use the internet which was a bit of a hassle. Read moreGenuine Expedia guest review
Fantastic and convenient location. Only minutes to walk to all the important sites and/or the railway station. The room is a bit small and the bathroom yet smaller, but one cannot beat the convenience of the location. Extremely friendly and helpful staff. Be careful when driving to the hotel by car. Parking is very expensive and the hotel is located […] in a prohibited driving zone (the hotel staff will help you with the avoidance of a driving/parking ticket as long as you only drive straight to the hotel and away). Breakfast is acceptable. Read moreGenuine Hotels.com guest review
POOR~! Stay away!! The air conditioning did not work and when asked about it the staff said their's was working just fine. RUDE staff and whatever you do don't misplace your key or you'll pay $65.00 and NO REFUND when you find it. Sketchy neighborhood and a VERY long walk from the train. NEVER AGAINGenuine Hotels.com guest review
"not in line with comfort."
the hotel was just good to stay before we went in are apartment.the rooms were very uncomfortable,the air conditioner seems that it's set at 85 degreees,and after walking from the sites,and all hot and sweatty,you want somewhere to cool off.not here.Genuine Hotels.com guest review
This hotel has everything you need: shower, bed, free breakfast, etc. The location is decent. Nothing is really too far away, though, in Florence. It is a ten minute walk down Via Nazionale from the train station, which is nice if you have to catch an early train. The hotel has some pretty ugly wall paper and carpet, but it get's the job done. If you […] are looking for romantic atmosphere, search elsewhere. If you are looking for a cheap place to stay and get some sleep and don't care much about your surroundings, it works just fine. Read moreGenuine Hotels.com guest review
"Why is Hotel Basilia 3 star?"
We had a "standard double room" (#219) for 4 nights prepaid. We discovered that the A/C was not working in the hotel, ventilation of our room was poor, there was a subtle septic smell, TV didn't have English language channels, internet service that we purchased was spotty. Only good thing about the hotel was the staff person(s) at desk who were helpful […] regarding sights, transportation and other issues. Read moreGenuine Hotels.com guest review
bad neighborhood and lousy room.Genuine Expedia guest review
"A nice one"
The Basila hotel offers affordable staying in Florence in a walking distance from some of the city's main attractions. Also notable is a nice breakfast included in your pay. On the other hand on the day of our stay (an extremely hot Sunday in August) the air-conditioning was down and the technician was only due on Monday morning. All in all bear in […] mind that the rooms are very simple, the toilets-bathroom were modern and the location is convininent, also not far off from Florence main train station. Read moreGenuine Expedia guest review
"Ok but some problems"
Stayed two nights on a recent trip to Florence. The hotel is a 5 minute walk from the train station and about a 15-20 minute walk from most attractions in Florence. The area is busy, and got a little scary late at night. Felt a little uncomfortable walkign back late. The room smelled of mildew and the air conditioner was basically non-functional, which […] made sleeping uncomfortable. The breakfast was good and the hotel staff were above average. Overall, the hotel was ok for the budget traveller but I wouldn't recommend it for families. Read moreGenuine Hotels.com guest review
"Good situation Fair quality/ price"
Good situation Fair quality/ price Good breakfast altough cooffe was made form Nescafe machineGenuine Expedia guest review
"Bare bones and completely adequate"
This hotel was perfect for our recent trip to Florence - very reasonably priced, close to the center of town, and essentially provided a bed. It is very close to the train station, which is very convenient when traveling in Tuscany. We woke up in the morning and came back to sleep at night; we didn't need much more and that is precisely what the hotel […] offers. The room was very small (in fact, it fits only a bed), and the bathroom is functional enough to be clean. If you're looking for luxury, comfort, and extras, this is the not the hotel for you. However, if you want clean, basic, convenient accommodations, Hotel Basilea is perfect. Read moreGenuine Hotels.com guest review
"Authentic Hotel in the center of town"
I had no problems with the hotel. The employees were curtious, the location was great, and the room was as expected.Genuine Hotels.com guest review
"Funky mix of great and bad"
It may be quite normal for hotels in Europe/Firenze, but it wasn't so great. The room was very large, which was the good part. The carpets were very dingy looking though. And the bed was about 1 foot too short for me (I'm 6'2"). The "queen" bed seemed to be two singles pushed together. My legs hung off the edge at about mid-shin. The shower was also […] too small. You had to stand in a sink-like basin that wasn't flat at the bottom and hold the shower wand over your own head (no attachment). The basin actually looked like it was meant to be a bathtub you could sit in if you curled up in the fetal position. Anyhow, it sucked. The included breakfast was excellent though. And the location was within about a 10 minute walk of the Duomo and other city center sights. Read moreGenuine Hotels.com guest review
"Hotel Basilea in Florence - noisy"
We stayed here for three nights. The hotel is fairly close (10-15 min walk) to Uffizi and Duomo and the train station. However, the shower was molded and the water in the toilet tank ran the entire time we stayed. The "king" sized bed was just two twin beds combined. The mattresses and comforters were old and dingy. Few boards that supported the mattresses […] fell when I turned in bed. The street was noisy at nights due to a few clubs and bars around. I would not recommend anyone to stay here. Read moreGenuine Hotels.com guest review
"Very good location but services is not so good"
Very good location. Sevices not so good, old furniture, old electrical instalation, AC very old, very cold in the roomGenuine Hotels.com guest review
"Great location, standard room"
Location is what drove the decision to stay here. Rooms are very basis, but ours was clean and confortable.Genuine Hotels.com guest review
"Good location, Noisy Rooms facing Via Nazionale"
The location of Hotel Basilea is a short 10-15 walk from the Santa Maria Novella train station to Via Nazionale to Via Guelfa near the Central Market. Check-in was at 2:00 pm. A request for a quiet room was ignored. We were given Room 215 facing busy Via Nazionale. There's a cafe bar on the corner that draws a noisy & loud crowd until 2:00 am. Early […] morning traffic, fuel trucks making oil deliveries, general traffic and street cleaning vehicles make a very unpleasant night trying to sleep after a full day sightseeing. The door to the refrigerator was off its hinge (broken). The water stop for the bidet was broken - so water did not drain after use of the bidet. The heat was not operating. The cleaning staff needs to report these troubles to the hotel manger when rooms are cleaned daily and have them fixed before the next hotel guest checks in. Bath roon did not have any hand towels nor small wash towels for showering - only a bath towel. The reception staff person in the morning of 12 December spoke good English. He was polite, professional and held our luggage for the 2:00 pm check-in. The evening reception woman's English language was poor. She was stiff - unfriendly, unconcerned and unprofessional. She needs customer friendly remedial training. Read moreGenuine Hotels.com guest review
"Nice hotel close to everything"
Very nice hotel, friendly staff and excellent location. I had great time visiting Florence and the hotel basilea made it very affordable also. I had breakfast the first morning I was there and the food was ok but nothing especial but the following days I just want to try something different around town. I will recommend the hotel basilea to all my friends. […] Very pleased for what I paid and the service they had offered Read moreGenuine Expedia guest review
"Close to everything"
The staff were very helpful. As a family with two small children, they were incredibly accomodating. There is a restaurant which the staff recommended which was also very helpful. I would definitely stay again. It was so close to everything.Genuine Hotels.com guest review
"go to the city not the hotel"
One thing to note is that there is apparently a tourist tax, cash only, that you get surprised when you arrive there. Why this was not including in the price when advertised is very deceptive. It is not optional, you must pay it. Also on arriving we were greeted by the most horrible person, rude, unwilling to be helpful after our long travel. I was […] on the edge of leaving the Hotel. However, the others members of staff at reception are generally quite OK. However, the most polite and hospital members are cleaning staff, I liked them. The condition of the hotel is grand bar some untrustworthy electric sockets, and the location is grand. I surprise for couples though is that they do not have any double beds apparently, not a single one. So you must make do with two singles put side-by side. I loved the city of Florence and hope to return, but I will not be staying at Hotel Basilea. Read moreGenuine Expedia guest review
"Nice hotel close to train station and duomo"
Friendly staff and it was a pleasant stay- very convenient for travel and sightseeingGenuine Expedia guest review
the hotel is within walking distance to all the main attractions in Florence but it is pretty rundown. When we arrived there they gave us a room with a terrible smell and no air conditioning and when we complained they moved us to another room which was a little better. The next day we overheard another couple of guests going through the same experience. […] this property needs to be gutted out and fully renovated. Read moreGenuine Hotels.com guest review
"Very good budget hotel"
Large spacious room and big toilet as well. The room was clean. The breakfast was good but with limited options. The AC made a bit noise and Wi-Fi is patchy. The location is very good and close to the main city center (10-15 mins walk). I would recommend.Genuine Hotels.com guest review
"Basilca Hotel in Rome"
The Basilea Hotel is in a great position in Rome its close to St Peters. The hotel room was clean and comfortable and the staff most helpful and would arrange tickets for you if you asked. They also took the time to take you to the street and show you the way to places rather than just give you instructions on a map. It is an old hotel so don’t expect […] the rooms to be modern and sterile. It has charm and its quaint with long corridors and beautiful stair cases as well as a lift. There are some chairs and desks in the corridors where you will get much better Wi-Fi reception than in your room, once you find a good spot use that. There is a spot on the third floor with two chairs and a desk conveniently placed near a window at the end of that corridor good reception there. Although we spent four nights there we didn’t have breakfast or the dinner in the hotel. The menu looked good but there are so many wonderful places to eat in Rome. There are plenty of restaurants in the nearby streets if you walk across the road, keep walking straight through the old wall of the city you will find a dozen or so places to eat in the evening with tables on the street. Two blocks down past the fruit shop and pharmacy there is also a delicious bakery frequented by the locals that opens around 6.45am so you can get fresh coffee, rolls and cakes for breakfast if you have an early start. I would highly recommend that you try their delicious pastries and coffee. Read moreGenuine Expedia guest review
We really liked this hotel. The room was clean and the personnal was very nice. I really suggest this hotel. Le location is great.Genuine Hotels.com guest review
Friendly service, clean hotel and nice breakfast. The hotel is located not far from the train station or duomo although you do need to look at a map to navigate through the streets it's nice to stay!Genuine Hotels.com guest review
About eight minutes walk along cobblestone paths from the main station. This hotel is on two floors, with the breakfast room on the lower floor. Room tax has to be paid when checking in, which is unusual. Bed comfortable, room good, but almost no hot water for the shower, although someone from another hotel had the same complaint, so maybe it is the […] area. Breakfast good and lots of food supplied. Staff obliging when asking for extra blanket, and when we plugged in a faulty appliance and blew the fuse for the whole hotel - twice!! Plenty of good restaurants nearby - pizza, pizza, pizza! Read moreGenuine Expedia guest review
The location was good and close to the Dumo but the area was rough and at times I felt like we had to just walk with our heads down and ignore the people boozing and smoking around the streets. Breakfast was nice, room was huge but dated. On arrival the welcome was a bit strange, the staff wasnt rude but made a joke in their language that we didnt understand […] or find funny (especially after half a day of travelling) so we really kept our distance afterwards. One night is more than enough. Read moreGenuine Hotels.com guest review
"A good location"
The hotel location is really good but that is about it.Genuine Expedia guest review
"decent, basic accomodation"
The location is very convenient but a little sketchy. Be warned, the shower is tiny and the wifi not great but overall good value for the price.Genuine Hotels.com guest review
"Not for long stay"
Hotel was basic but clean, you get what you pay for. The staff however where not particularly friendly or helpful. In a brilliant position to see Florence, which was our main reason for choosing it and we could walk everywhere. Very, very noisy though and although it says air conditioning it wont be turned on until beginning of June, something we only […] found out when we queried it with reception (which does make the room a bit stuffy as windows need to be kept closed because of the noise at night) Read moreGenuine Expedia guest review
"If you want a three star hotel do not book this"
This is not a three star hotel, it is not very clean the shower in our room had no water pressure, the toilet drips there is no plug in the sink and I had to dust the surfaces. The location is very busy albeit close to the railway station.Genuine Hotels.com guest review
"Good value for monry"
A budget hotel that provided value for money. Physically a bit run down but staff very helpful and overall a good experience.Genuine Expedia guest review
We stayed three nights. Very friendly, good service. Oldish hotel close enough to the station and to the touristy places. Always felt welcomed to ask for help (in English) Neighbourhood looks rougher than what it is. Maybe a little behind on maintenance. Breakfast is exactly what they say it is.Genuine Hotels.com guest review
"Great Value for money!"
The hotel was in a good location, really close to the main station and also very close to the main part of Florence, just a couple of small roads away. Very happy with the location. There might be nicer looking hotels out there but for what we paid it was great. The breakfast which was included, was very good. Wide choice of everything that you would […] want (obviously no fri-ups and that). Overall, if you are on a bit of a budget I would really recommend this hotel, I would stay again. Read moreGenuine Expedia guest review
"The Hotel Basilea - close to everything"
hotel was clean, front desk was very helpful, internet worked in the lobby for free, if you want it in your room you have to pay a euro or two. Small but clean, 5 mins from train station, close to everything, have to walk through a outdoor market area, but its downtown good for budget minded people.Genuine Hotels.com guest review
All fineGenuine Expedia guest review
"Great Service, Reasonable Price, Exc Location"
The service staff are outstanding. The only issue was the A/C was out, so I would check that before you book, or request a room that is not road facing. Florence is to loud of a city to sleep with the window open.Genuine Hotels.com guest review
"Could be better..."
The air conditioning wasn't working in the entire hotel during my stay. If this had been fixed (nothing done over three days by the way) then my rating would have been better. Room was a bit cramped...simply remove the large dresser and this would help. Some mold in the shower could easily be dealt with. On the positive side, the front desk was excellent. […] They explained the air problem when I arrived. They provided me the Internet access key and helped me get online on my computer (albeit in the lobby), and held my bags for me after my checkout so I could do a quick trip out to Pisa. I think some simple improvements here would make this a better place to stay! Simple stuff, but unfortunately it effects my report for this stay. Location was convenient to the train station and seemed safe enough. Read moreGenuine Hotels.com guest review
"Not customer friendly"
The website advertizes both Wi-Fi and ADSL, there was neither in the rooms. We had to pay an extra 7€ to get wifi only in the lobby. When we explained to the owner that we chose this hotel because we are here for work and need internet in the room, he got so angry, claimed that he "couldn't give the money back" then he got even more angry and threw […] the 7 € back to us. In all of it he didn't let us finish out sentences and was not willing to hear us out. The hotel itself is not so nice and this didn't make us like it any more. Read moreGenuine Hotels.com guest review
"Hotel Basilea Florence -excellent location"
Excellent value, great location, and comfortable rooms. Would recommend to anyone!Genuine Hotels.com guest review
good location, but the confort in the room is neglected. And every morning, we got woken up by people (including the room service) shouting outside the door.Genuine Hotels.com guest review
"Mi aspettavo di meglio"
Ho visto hotel molto migliori... La manutenzione delle camere è pessima... Il servizio era decente però diciamo che se tornassi cambierei posto...Genuine Hotels.com guest review
ホテル自体は少し古いですが、駅からも遠くはないので、観光には便利です。 近くにはスーパーやランドリーもあります。 Wi-Fiの電波が部屋のなかだと少し弱いです。Genuine Hotels.com guest review
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