All hotels in Florence, Italy
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
Piazza Mentana 7, Florence, FI, 50122, Italy, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.1 / 5Excellent

Score breakdown (from 159 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    4.0
  • Condition
    3.9
  • Neighborhood
    4.6

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Very good location, hotel a little bit old"
It has an excellent location next to the river and with lovely views to ponte vecchio but the hotel looks old.
Genuine Hotels.com guest review
1 night family trip Oct 24, 2013
fernanda
MX
4.0 / 5Excellent
"Great location"
The hotel is in a great location, you are minutes from the Uffizi Gallery and all the main sights and you have a great view from the room to the river and beyond and can see the Ponte Vecchio. Our room was great, 4th floor with a balcony. Bed was very comfortable and although basic the room was fine. Breakfast was the same every day and not overly exciting but was adequate for an included breakfast and staved off the hunger pangs until lunchtime. I would definitely return just for the location which was perfect, close enough to be really convenient but slightly more peaceful because it was away from the hordes.
Genuine Expedia guest review
Other trip Oct 23, 2013
Caroline
GB
5.0 / 5Outstanding
"Very nice place!!"
We would book here again without hesitation. It was a 10Euro ride from the train station but the view over the river was lovely. Close to restaurants and Uffizi, Ponte Vecchio etc. Large room even by European standards and bathroom was immaculate! We had 2 balconies. Breakfast included was great but opening at 7a.m. was a little late for us when we had a tour booked. We found the 5th floor terrace just before we left but it was a lovely spot to kill some time before leaving for the train station.
Genuine Hotels.com guest review
3 night trip with friends Sep 16, 2013
T and D
CA
4.0 / 5Excellent
"Nice hotel, thin walls."
We stayed in room 503. This was a really nice room with a small private balcony overlooking the bardini garden, the Arno and a view to Michaelangelo piazza. Bed was two singles pushed together, small fridge in the room also. The bathroom was nicely finished (as was the whole of the apartment) only issue was that the bath tub had dirt around the very top underneath the marble top. This was a small issue as it was not visible unless u lay back in the bath, as my wife did. We didnt report this as it was noticed on our last day. The strangest thing however was the breakfast. This was a usual continental affair however there was no vegetables at all, with the exception on 2-3 cherry tomatoes and lettuce with the meat platter.We found that particularly odd, but worst of all was the lack of eggs. If you wanted eggs then u had to pay upwards of €6 for the privelage. Never been to a hotel in Europe with that before.
Genuine Hotels.com guest review
4 night romance trip Sep 8, 2013
Tony
GB
3.0 / 5Good
"Nice view"
The room was large and included a bath. Compared to where we have stayed it was enormous. The decor was massively dated, the shower leaked and the paint was peeling in places, the shower and bath were not all that clean but we persevered I cleaned up the hair before my wife saw but she had already found the mould ;) day two we found the cleaners had been in the shower as they left their footprints, sadly they didn't clean it at the same time... All up a simple place, with a great location, great views and apart from the cleaners great staff- they are there if you have questions but friendly and respectful when you don't
Genuine Expedia guest review
Other trip Sep 11, 2013
Josh
AU
4.0 / 5Excellent
"Great 3* hotel"
Great location close to the Ufuzi but slightly out of the main tourist madness. Our room overlooked the Arno - well worth the extra few pounds - the rooms on the West side of the building probably have views of the Ponte Vechio too. Slightly dated rooms - we were on floor 3 - and had a disabled friendly room (although we are able bodied) and it was very big. Buffet breakfast was plentiful. Staff were helpful and taxi called instantly for us to get back to the airport. Overall a great 3 star hotel, with a great location - some reviewers have commented that the expected more but Florence is quite expensive for hotels and this hotel is a good balance between cost v price v location.
Genuine Expedia guest review
Other trip Jul 19, 2013
A Traveler
GB
3.0 / 5Good
"Functional"
Despite being A 2 min walk to the Uffizi and overlooking the Arno, the pictures of this hotel are more impressive than the reality. The entrance lounges are impressive but our room (a family room) was pretty spartan for the money, very functional, and with little character. The breakfast, however, was better than expected.
Genuine Expedia guest review
Other trip Apr 4, 2013
Anon
GB
3.0 / 5Good
"basic hotel"
I found the room very basic and would not have rated this as a superb room. Room service finished earlier than the time stated.
Genuine Expedia guest review
Other trip Mar 7, 2013
Ken
GB
3.0 / 5Good
"Good location but hotel a bit boring"
The room was very clean, but I expected a bit more of the hotel in this price range - the room was very boring and the furniture was not fantastic in the room. I would also note that the bed was very, very hard.
Genuine Hotels.com guest review
2 night trip with friends Feb 12, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great Hotel!"
Hotel in perfect position in order for you to explore Florence. Staff are charming, and helpful. All in all a very pleasant experience!
Genuine Expedia guest review
Other trip Jan 1, 2013
Fran
GB
1.0 / 5Poor
"bad hotel"
Hello, We were on vacation one night on the way from Verona to Rome. Hotel very low level, in which a very famous site distant to what in practice. There is a lot of dirt (dirty walls, bedding smelling bad) horrible green colored which mentions a hospital bathroom has a strong smell of bleach, bathroom very old fashioned green as it once was. We were there two rooms we and another couple, the situation was similar in the two rooms. In short stay away.
Genuine Hotels.com guest review
1 night trip Nov 19, 2012
A Traveler
IL
4.0 / 5Excellent
"Ok"
The room was a lot older than expected and the breakfast was very simple. Everything else was good or ok. Nothing to truly rave about.
Genuine Hotels.com guest review
3 night romance trip Oct 8, 2012
Charissa
SG
4.0 / 5Excellent
"Ideal location - excellent for sightseeing"
Fortunate to have a room with a balcony. Beautiful view over the Arno.
Genuine Expedia guest review
Other trip Oct 3, 2012
A Traveler
GB
5.0 / 5Outstanding
"Great location"
Beautifully located on the River not far from the major attractions. Front desk staff were fantastic in helping us book tickets for the museums and tours. And gave great directions. Very friendly and helpful. Always a hello and smile.
Genuine Expedia guest review
Other trip Sep 27, 2012
A Traveler
CA
4.0 / 5Excellent
"Quiet Retreat"
Very pleasant. Thank goodness for air con.! Overlooking the Arno. Very central.
Genuine Expedia guest review
Other trip Sep 11, 2012
Christine
GB
5.0 / 5Outstanding
"can't get closer to all must-see sights perfect"
Must say this hotel was perfect, a 100 yards to the main square and all the main sights. clean, quit, lovly breakfeast, helpful stuff, couldn't ask for more and our room was perfect with a view of the dome and a lovly balcony. would highly reccomend staying here. 100%
Genuine Hotels.com guest review
1 night romance trip Aug 24, 2012
A Traveler
GB
5.0 / 5Outstanding
"Great Location"
The hotel, though dated, is clean and in a very good location. It overlooks a busy road but the rooms are well soundproofed from the outside. The staff were great and recommended some excellent restaurants nearby which helped us avoid the tourist traps.
Genuine Hotels.com guest review
3 night family trip Aug 20, 2012
Martin
CA
4.0 / 5Excellent
"Great location for Florence sightseeing"
This hotel was perfectly located for all the main sights in Florence city centre. Just a short walk to Ponte Vecchio and the Duomo. Situated on a quiet Piazza next to the River Arno. We found the hotel clean and comfortable and the room was air-conditioned which was necessary in August! Staff were courteous and helpful. There was a wide selection at the breakfast buffet - cooked breakfast available at extra cost. Downside was the costly car parking - euros 35 for 24 hours.
Genuine Hotels.com guest review
1 night trip Aug 24, 2012
Christine
GB
4.0 / 5Excellent
"good location"
A charming little hotel in a convenient location. Our room was huge with a living area but even with 4 windows, it was very dark. Brighter lights are a definite must and needs some warmth (pictures, carpet). The lobby, sitting area and breakfast room was lovely and the complimentary breakfast was good. I didn't find the workers to be friendly at all at the reception or at breakfast. If you have a car, find somewhere else to park because the charge 35 euros a day!! We were quite upset because we thought parking was included. What upset of even more was that we had to wait 1/2 hour for our car to come because they park it somewhere else. When I complained to the gentleman at the reception saying he should have told us when we checked in about this, he just brushed us off. We made sure we asked for the car the day we were leaving an hour in advance.
Genuine Hotels.com guest review
2 night family trip Aug 9, 2012
Mike
CA
5.0 / 5Outstanding
we enjoyed our stay at the hotel ,it was very close to the center of town .the view was breathtaking ,the staff was helpful, it was clean. thanks a lot !
Genuine Hotels.com guest review
3 night trip Aug 4, 2012
A Traveler
IL
4.0 / 5Excellent
"Great Location"
Excellent location close to the centre of Florence and overlooking the river Arno. Pleasant and very helpful staff. Spotlessly clean room with small balcony and excellent buffet breakfast.
Genuine Expedia guest review
Other trip Aug 12, 2012
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
very good hotel!nice location, let you feel comfortable!
Genuine Hotels.com guest review
2 night business trip May 9, 2015
Chen-Lin
TW
4.0 / 5Excellent
"charme et professionnalisme"
re-découverte de la ville de Florence que nous avions visitée depuis de nombreuses années. le charme a été le même. l'emplacement de l'hôtel a grandement participé à ce plaisir. ne pas manquer le musée "Galilée" !! si le service de l'hôtel est irréprochable, la surface de la chambre est un peu petite par rapport au confort général.encore merci à tout le personnel.
Genuine Hotels.com guest review
5 night romance trip Mar 25, 2015
jacqueline
FR
5.0 / 5Outstanding
"Recomendo com certeza."
Hotel novo, com café da manhã excelente, funcionários atenciosos, educados e prestativos. Única ressalva é que localiza-se em zona de tráfego limitado não sendo permitido chegar com carro particular (alugado), apenas táxi ou transporte público. Considere isso se for se hospedar lá.
Genuine Hotels.com guest review
2 night romance trip Jun 1, 2015
RAFAEL
BR
5.0 / 5Outstanding
"génial"
Hôtel refait à neuf, hyper bien situé, service 4 étoiles.
Genuine Hotels.com guest review
4 night romance trip May 21, 2015
Eric
FR
4.0 / 5Excellent
"Recomendable!!!!"
Muy buena en general la estancia. La ubicación del hotel muy céntrica. La atención del personal excelente. La calidad del desayuno y la variedad muy buena. Repetiría.
Genuine Hotels.com guest review
2 night trip with friends Apr 17, 2015
jorge
ES
5.0 / 5Outstanding
"Bra hotell"
Jätte fint helt nyrenoverat hotell med perfekt läge. Bra frukost även med svenska mått. Dubbelsängen var lite liten men i övrigt var allt kanon. Otroligt högservice nivå
Genuine Hotels.com guest review
4 night romance trip Apr 15, 2015
Malin
SE
5.0 / 5Outstanding
"Very good"
Very good
Genuine Hotels.com guest review
3 night trip Apr 3, 2015
A Traveler
JP
5.0 / 5Outstanding
"Hotel céntrico a 2 min del puente vecchio"
Muy buen hotel, habitación correcta con cama confortable. Si tienes suerte te puede tocar una que dé al río Arno. Tiene un desayuno mas que correcto. Es perfecto
Genuine Expedia guest review
Other trip Apr 11, 2015
daniel
ES
5.0 / 5Outstanding
"Très bon hôtel, personnel à l'écoute."
Très bonne expérience, super hôtel, chambre, literie, sanitaires parfaits. Personnel à l'écoute et compétent. Super buffet petit déjeuner.
Genuine Expedia guest review
Other trip Apr 3, 2015
FredB
FR
5.0 / 5Outstanding
"Toppklass, hela Florens inom gångavstånd"
Bodde här 4 nätter mars 2015. Helt nyrenoverat, inte bara nytt, utan även snyggt. Väldigt trevlig personal, som genomgående pratade bra engelska. Mindre än 5 min gång till Stora attraktioner som Uffizerna, domen och Ponte Vecchio.
Genuine Hotels.com guest review
3 night romance trip Mar 11, 2015
Oscar
SE
4.0 / 5Excellent
"Excelente localização"
Eu e meu marido ficamos muito satisfeitos com nossa estadia no Hotel Balestri. O quarto tem um tamanho bom, com varanda. O banheiro é um pouco pequeno, mas a ducha é boa, forte e quente. Consideramos que em questão de limpeza não temos nada a reclamar. O quarto foi limpo e também as toalhas trocadas diariamente. O pessoal da recepção é ok, mas a graça e a delicadeza fica por conta de Sabrina, que nos atendia todas as manhãs com um largo e lindo sorriso, nos trazendo muita energia para começar bem o dia. O sinal do wi fi não é dos melhores e existe um tempo para seu uso. De qualquer forma, voltando a Firenze, me hospedarei novamente nesse hotel.
Genuine Hotels.com guest review
4 night trip Oct 26, 2013
Vera Ribeiro
BR
2.0 / 5Fair
"hotel tradicional muy bien ubicado"
el hotel es muy lindo y está muy bien ubicado, cerca de la plaza de la signora. El personal del hotel es terrible, muy antipáticos, distantes y cortantes, salvo el personal del comedor.
Genuine Expedia guest review
Other trip Oct 11, 2013
A Traveler
AR
4.0 / 5Excellent
"emplacement magnifique"
les lumières du matin sur l'Arno...La taille et le confort du lit, l'ensemble un peu kitch sympa et confortable, la gentillesse du personnel,les petits déjeuners agréables (sauf quand la clim très fraîche se met en route dans la salle), la situation formidable .
Genuine Hotels.com guest review
2 night trip Sep 17, 2013
GROS
FR
4.0 / 5Excellent
"Hermoso hotel enfrente del rio arno"
Estuve tres noches y fue gratificante, bellisima ciudad y con mucha vida nocturna.
Genuine Expedia guest review
Other trip Sep 29, 2013
Fabian
AR
3.0 / 5Good
"Zweckmäßiges Hotel für Städtetrips"
Wir waren 4 Nächte im Hotel Balestri. Die Einrichtung ist zweckmäßig und es ist sauber. Wir hatten keinen Blick auf den Fluß aber auch der Blick über die Dächer Florenz' bis zum Dom am Morgen war großartig.
Genuine Expedia guest review
Other trip Sep 29, 2013
Julia
DE
2.0 / 5Fair
"Demasiado caro para lo que fue"
La verdad esta bien ubicado, a dos cuadras del Ponte Vecchio, sobre el rio Arno, sin embargo la habitacion se veia muy vieja, no en el sentido de darle una imagen antigua, sino mala cama, malas sabanas, etc. No me agrado el servicio, no fue malo pero dejo mucho que desear sobre todo para lo que cobran.
Genuine Hotels.com guest review
1 night romance trip Sep 18, 2013
Tomas
MX
4.0 / 5Excellent
"Hotel in unmittelbarer Nähe der Uffizien."
Das Hotel befindet sich am Ufer des Arno in unmittelbarer Nähe (2 Gehminuten) zu den Uffizien, des Ponte Vecchio und des Palazzo Vecchio. Zimmer nichts überragendes in der Preiskategorie (Doppelzimmer bis max. 100€), jedoch sauber.
Genuine Expedia guest review
Other trip Sep 12, 2013
A Traveler
DE
5.0 / 5Outstanding
"Preiswertes Hotel in Spitzenlage"
Ein für den Preis, in der Lage sehr gutes Hotel. Freundliches und vor allem hilfsbereites Personal. Da kommt man gerne wieder. Vor allem die Lage im Centro Storico muss man hier nochmals ausdrücklich hervorheben. Das frühstück war angemessen. Sauberkeit war ebenfalls einwandfrei und im angesicht des Preises sowie der Sterne die Ausstattung vollkommen zufriedenstellend.
Genuine Expedia guest review
Other trip Sep 2, 2013
Ma
DE
4.0 / 5Excellent
merveilleux sejour a prix discount
Genuine Venere guest review
Other trip Sep 2, 2013
A Traveler
FR
4.0 / 5Excellent
"tres bien centre personnel bien chambre"
tres positive
Genuine Hotels.com guest review
4 night trip Aug 25, 2013
olliveau
FR
4.0 / 5Excellent
"Tolle Lage"
Waren drei Tage im Hotel und es hat uns gefallen. Frühstück war gut, Service auch. Parkgebühren pro Nacht 35€, sollte man mit einkalkulieren da es rund ums Hotel kene Parkplätze gibt.
Genuine Hotels.com guest review
3 night trip Aug 20, 2013
A Traveler
DE
3.0 / 5Good
Bonne impression sauf le bruit des travaux en face de l'hôtel !!! Dommage...
Genuine Hotels.com guest review
3 night trip Aug 19, 2013
A Traveler
FR
4.0 / 5Excellent
"Déco vieillote"
Bel emplacement à quelques pas des plus beaux monuments. Bon Rapport qualité prix . Petit déjeuner sympa mais sans plus. La déco de chambre était un peu vieillotte. Bon accueil et service au petit déjeuner excellent. La vue sur l'Arno est quand même exceptionnelle.
Genuine Hotels.com guest review
4 night romance trip Aug 14, 2013
cédric
FR
3.0 / 5Good
Wifi só funciona na recepção do hotel , café da manha bom e ótima localização . Nosso quarto com uma aparência horrível paredes sujas e funcionários poucos simpáticos
Genuine Hotels.com guest review
3 night romance trip Aug 15, 2013
Milton
BR
4.0 / 5Excellent
"Hotel bien place a quelques pas du Ponte Vecchio"
Tres bon hotel avec le personnel tres aimable,le petit dejeuner est copieux et les chambres spacieuses.la clim ne marchait pas dans notre chambre ils nous en ont donne une autre et en plus ils nous ont surclasse.l'hotel est tres bien place a quelques pas de tous les monuments et au bord de l'arno.Florence est vraiment une ville superbe.
Genuine Expedia guest review
Other trip Aug 20, 2013
Paula
FR
5.0 / 5Outstanding
"静かな滞在に満足"
古い趣のあるホテルで、とても静かでした。ホテルの玄関を出るとアルノ川の対岸の景色がきれいで、朝早い時間のアルノ川沿いの散歩は涼しくて快適です。ロビーの調度品も趣があり、フロントも朝食時の係も丁寧でした。滞在の客層も落ち着いていてゆっくりと滞在ができました。ドゥオーモなど中心地へもすぐですし、ヴェッキオ橋にも近いので対岸地区へも便利です。デラックスツインの部屋で部屋の設備もきれいです。また泊まりたいホテルです。
Genuine Hotels.com guest review
5 night family trip Aug 3, 2013
A Traveler
JP
4.0 / 5Excellent
"Placement idéal près du centre historique"
++ Situation idéale de l'hôtel dans le centre historique, on peut tout faire à pied. ++ Amabilité très convenable du personnel de chambre et petit déjeuner -- Amabilité un peu juste du personnel d'accueil
Genuine Expedia guest review
Other trip Aug 12, 2013
Bruno
FR
3.0 / 5Good
"hotel dans le centre de Florence."
hotel extrêmement bien placé dans le centre de Florence, accessible puisque hors zone réglementée. Le personnel de l'hôtel est agréable. concernant la chambre la literie était très convenable, le nécessaire de toilette était changé tous les jours MAIS l aspirateur n était pas passé quotidiennement, les chambres étaient assez bruyantes du fait du carrelage au sol et le mobilier était décevant ( canapé, dessus de lit tachés...), en outre les wc étaient très bruyants ( réservoir en hauteur), le carrelage de la sdb hors d âge. A noter petit déjeuner légèrement décevant ( oeufs ou jus de fruit frais en option tarifée) et wifi en option ( forfait) dont il faut renouveler les demander d accès quotidiennement... désagréable ...
Genuine Expedia guest review
Other trip Aug 11, 2013
A Traveler
FR
3.0 / 5Good
"Bel emplacement mais"
Bel emplacement à quelques pas des plus beaux monuments, du ponte vecchio et des jolies rues animées de Florence. Rapport qualité prix convenable pour Florence. Petit déjeuner ok mais pas incroyable. La chambre était un peu vieillotte et délabrée par endroits dans la salle de bains. La première nuit, on ne nous a pas mis de coussins et nous avons exigés que les draps soient changés car il y avait une énorme tâche bizarre. L'accueil à la réception était très impersonnel, on se sent vraiment comme un client permis tant d'autres. Seule l'une des dames servant le petit déjeuner a été charmante chaque matin avec nous. C'est grâce à elle que je rehausse la note du service de 2 à 3. Dernière chose pénible. L'accès wifi doit être renouvellé toutes les 24 heures.
Genuine Hotels.com guest review
3 night romance trip Aug 3, 2013
Benjamin
FR
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews