relaxing, however room service did not come and pick up wet towels that were used to mop up water overflow that went into the foyer of the room. I enjoy having a neat and clean room at all times. this was somewhat of an annoyance.Genuine Hotels.com guest review
"I celebrated my daughter's 37th birthday with her."
Just the girls! My daughter and I were going away for just a couple of nights to celebrate her 37th birthday. Not wanting to travel far, I looked on line for a nice hotel on the beach near Jacksonville. (We were coming from home in Savannah) Upon arrival, we were met with the friendliest and most helpful staff, beginning with the valets. The front desk […] staff were polite, efficient and very friendly. Our room was superb and the amenities in the hotel were outstanding. The decor was lavish and certainly made our stay enjoyable. Even the pool staff was wonderful and visited us several times as we enjoyed the beach, just a few steps from the pool. Each time that we stepped from our room, when we encountered a hotel staff member, it was a #10 experience. I look forward to revisiting One Ocean. Read moreGenuine Expedia guest review
"A Great Place To Be"
The location was within walking distance of restaurants and shopping and the locals were as friendly as the staff. The spa was great and the food sent to the room was as ordered. Truly a place to relax.Genuine Hotels.com guest review
Amazing hotel, but bathroom was on small side.Genuine Hotels.com guest review
"Spa services outstanding"
We enjoyed our girls morning at the spa! It was the highlight of our stay!Genuine Hotels.com guest review
over rated hotel look like 3 star hotel over charge for valet parking and u have to wait 20 minutes for your car while you can see your car and you can pick up yourself and not to pay $20 every day,was not happyGenuine Hotels.com guest review
"Too many fees"
Parking is $20/night and resort fee 25/night. No breakfast !! Small pool, small rooms. But everything is cleanGenuine Hotels.com guest review
Unbelievable experience at One Ocean last weekend. The management sent us a free bottle of champagne upon learning about our anniversary, everyone was so polite and helpful. Hotel was immaculate and the rooms were so comfortable. We didn't want to leave. Will returnGenuine Hotels.com guest review
Everything was wonderful. We had an ocean front balcony and the view was perfect. We took full advantage of the resort fee stuff. Everyday we had coffee delivered to our room and we cleaned out the snack drawer. The pool was amazing and the staff was courteous, professional, and went out if their way to help us. The beach was clean and not over crowded. […] My only small minor complaint was the size of the beds. It was a bit cramped for my wife and I. Other than that we loved it. I will recommend this resort to all my friends and family. Read moreGenuine Hotels.com guest review
Very nice place. Rooms a little small. But awesome location. I would go back.Genuine Hotels.com guest review
Great hotel on the beach and walking distance to everything. Would definitely come back!Genuine Hotels.com guest review
"Nice beachfront hotel"
Hotel itself was beautiful with interesting art pieces. The view and proximity to the beach can not be beat. The rooms were well-kept and furnished; however, beware that a room, even with two beds, is very small for a family of four. The bathroom was also very small and would have been without the kids. Overall, we might stay here again if it is just […] the two of us (no kids) but would find a more family friendly atmosphere when its the whole family. Read moreGenuine Expedia guest review
"Great place for a weekend get away"
Very comfortable room and a great location. We had been here a few years back. The hotel has been kept up nicely.Genuine Expedia guest review
"Great location, but..."
Very unhappy being placed above the spa, which was undergoing a renovation (new floors being installed). The noise was horrible. The hotel put their costs and work schedule above guests comfort. The hammering was until 2:00 a.m. in the morning (after complaining we were moved) but I'm sure other guest were impacted as well.Genuine Hotels.com guest review
Really nice place! Excellent service, very nice peopleGenuine Hotels.com guest review
"Good Time & Great Area"
We had a fabulous time.. The Bartender (Hugh) in the lobby bar was amazing. A true artist and makes all his drinks with fresh ingredients. The only downside was the view of our room was AWFUL.. We were looking at the AC units on the roof. If I go back I will insist no 2nd floor.Genuine Expedia guest review
I'm extremely satisfied with hotel. Very quiet, very peaceful. Staff was extremely accommodating and nice.Genuine Expedia guest review
"Nice Boutique Hotel"
I'd like to see them make the pool nicer with better landscaping. Unless you have an oceanfront room, unfortunately there is very little opportunity to really enjoy the beach view. The hotel should have a terrace on the roof or a bar on a higher floor. Proximity to the beach is somewhat of a missed opportunity.Genuine Expedia guest review
Customer service was outstanding! Beach loungers and umbrellas should have been included in resort fee. Overall great place to stay and will stay there again.Genuine Hotels.com guest review
The hotel was amazing. Perfect view, friendly staff, hotel was well kept, surrounding homes were pretty, nice little restaurants across the street. The only thing was the bathrooms were a little small but I would go back in a heartbeat. We had two small children, they loved the beach and the hotel. It was very quiet and peaceful.Genuine Hotels.com guest review
"Elegant beachside experience"
Elegant surroundings with attentive and friendly staff; restaurant food and poolside service were excellent.Genuine Expedia guest review
Nice hotel however the extra $45 per night for the resort fee and parking along with the mandatory 22% added to all restaurant bills is very excessive. For the price I would have expected a bathroom large enough to close the door without stepping behind the toilet. Also, the ocean view deluxe room is on the side of the hotel so you can only see the […] ocean if you look diagonally out the window. The windows do not open. Read moreGenuine Hotels.com guest review
"Can't wait to return.."
For some reason the initial reservation was not easily found...but once it was...All was GREAT!!... The STAFF is bar none the BEST I've ever experienced... WE were greeted in the beginning and chaffeured to our car and sent off in style. I love the rooms, although small gorgeous... The colors , the design... the hair and skin care products...ALL GO […] OD!! Read moreGenuine Expedia guest review
Overall we were very happy with our stay. The staff was wonderful, very attentive. I was frustrated when we woke one morning to cold water for our showers and another day when we had an issue with the refrigerator. On a whole though the hotel is gorgeous and a pleasurable stay.Genuine Hotels.com guest review
"Nice resort, but with too many extra fees!"
Nice place in funky location. Restaurant is great, pricey for the area, but excellent cuisine, albeit with a sub-par overpriced wine list. Staff are very friendly and serviceable which conveys an image of a higher-class resort than this truly is. Only drawback is too many extra fees in addition to the "resort fee" added to Expedia's rate (which basically […] covers nothing) then extra fees on top of it if you want a beach chair, etc... Also, hotel did not seem to honor Expedia's VIP upgrade. Read moreGenuine Expedia guest review
"We had a wonderful time."
Be sure to get a room facing the ocean. It is so worth the extra. We slept with our balcony door open every night and listened to the ocean. Spa experience was very special.Genuine Expedia guest review
Resort fee of $25/night came as quite a surprise, did not see the value in regards to this "gimmick". Just another way for the hotel to have additional revenue! Also, tiniest bathroom of all the hotels I've stayed! Quality is fantastic & that's why such a shame that hotel has the above issues.Genuine Hotels.com guest review
"Incredible hotel with excellent service!"
We travel quite often and found this hotel to have the best service! The staff could not have been more friendly and attentive. We had an oceanfront room and it was exactly as described. The resort fee is higher than others we have paid, but if you take advantage of all of the services you receive for the fee it is more justified. We will definitely […] return!! Read moreGenuine Hotels.com guest review
"Perfect in every way!"
Loved, loved, LOVED absolutely EVERYTHING about this hotel!!! Everything was completely perfect!! Will not hesitate to stay there again - and again - and again!!Genuine Hotels.com guest review
"Great staff and location"
This hotel is on the beach with an excellent location to local eats and bars. The staff is super friendly and helpful. The lobby bar is excellent - make it a point to visit Hugh.Genuine Expedia guest review
"Nice place, but......."
This hotel beautiful, staff was very nice. Maybe I'm picky but if a hotel states in its guides in the hotel room that coffee, cappuccino, tea and pastries are served at the hotel bar every morning, I expect to see that. I guess I also wouldn't expect to have to order tea to receive hot water. My wife just wanted hot water to make some hot tea, she had […] some tea with her and she was tole she would have to order tea and have it sent to her room. Overall a nice hotel, but for the money your better bet is to stay at the Hampton Inn at Jax Beach and if you like great food, go to the Aqua Grille at Ponte Vedra (the food there blows the hotel restaurant out of the water, and at a better price). Read moreGenuine Hotels.com guest review
"Nice Location but not what I expected."
This hotel is somewhat comfortable for those who are not worried about the costs. There are extra resort charges and parking fees that are not small. There restaurant is very, very expensive. The rooms are small and the windows do not open, even if you have a partial view. The spa closes at 6:00pm and when I asked for a tour at 5:00pm they flat out […] told me "no; look at the pictures on the internet." I enjoyed being on the beach and like the local restaurants. Poe's is walking distance and has the best ever burgers. But I think I would stay at a more reasonable hotel. The morning coffee service, just does not make up for the resort and parking fees. Read moreGenuine Hotels.com guest review
Great service and by far the best on the beach. Just my opinion...Genuine Hotels.com guest review
"Great little resort"
We enjoyed the stay, the greatest impact - the modern design of the hotel and the beach location. The room was nice, although the bathroom was very very tight. The cleanliness was 8 on the scale of 10. Did not get to use some of the features of the hotel like the spa, children's room, or the room service. The restaurant was great, including the service. […] Although the meals were 7-ish on the scale of 10. Read moreGenuine Hotels.com guest review
I found one ocean resort and spa very enjoyable overall. Great location with nicely priced good restaurants in the area. Gym is comfortable and spacious. Bathroom was very small and uncomfortable. Vehicle parking and add on fees were very high.Genuine Hotels.com guest review
"Overall, very happy"
Overall, the hotel/resort staff was magnificent. The hotel/resort was beautiful through out and the amenittes great. The only area of concern was they were not as attentitive to us on our last day/night as they had been.Genuine Expedia guest review
"Beautiful Clean Ocean Hotel,Great Service"
The hotel is only steps from the Ocean It's spotless clean and very near to the Jacksonville pier in the heart of Atlantic Beach,and also very close to the conservatory and The Mayo Clinic. Good service from the valet to bellman's check in service personal in the beautiful restaurant & Bar all had excellent service. Free bottle water is provided Free […] soft drinks and snacks in the room the free water is nice, The Ocean view from the room is great and added touch is a sound wave system . It will be better if the bathrooms were larger,the door almost misses the toilet by inches,It's not a comfortable feeling.but the view and the 2 shower heads in the tub are extra nice. the beds are comfortable the pillows were good and the room was again very clean. One Note there is a $25 dollar resort fee service charge and there is also a $20 parking charge. there is barely no parking close to the hotel so there is no self parking allow on the outside parking lot and the few parking places outside of this are very few. Across the street from the Hotel there is a row of restaurants and Bars pack with the locals we Enjoy Joseph's Pizza they offer happy hour and good pizza & they also have good gelato . almost next door a beach rental place .There's also a 7 eleven a block away and a Walgreen's a block after that. Overall it was a nice 4 days stay,great hotel good service.Will recommend to friends it's a gem in a great location. Read moreGenuine Expedia guest review
"Custommer Service OUTSTANDING"
FABULOUS stay at this LOVELY Resort!!! Lots of extras, they take wonderful care of their guests!! The Couples Massage in the Spa is HIGHLY recommended!! We will stay here again!Genuine Hotels.com guest review
Everything was perfect! I didn't care for the mandatory valet parking. Everyone was super helpful and friendly. We were unaware until the end of our stay, but the mini bar & snacks were part of the mandatory resort fees you pay, and they come refill it per your request at no additional fee! That helps ease the cost of the room :) We would absolutely […] choose this hotel if it weren't for the cost. Also, we dined at Sliders oyster bar about 2 blocks away -- AWESOME seafood!!! Read moreGenuine Hotels.com guest review
Will forever stay here on my visits to Jacksonville! Would love to see a breakfast included!Genuine Hotels.com guest review
everything was greatGenuine Hotels.com guest review
The staff couldn't do enough to make your stay enjoyable. The service was extraordinary. This includes the restaurant service also. The food was just as great. They should skip the $25 room fee for a couple of snacks.Genuine Expedia guest review
"I recommend it!"
Great hotel. great room. Small bathroom. Excellent restaurant, superb food and service.Genuine Expedia guest review
"Great but watch out for the bar and restaurant out"
Everything was great except the restaurant. There was never a host at the stand which I realized later they were walking round the deck and they had only one girl serving the entire outside bar area on Saturday night. She was running her butt off for way too many people. Took about 15 minutes for a beer, yet there were three bartenders inside at the […] 10 seat bar, hmm. Once she was able to get to you she was great but they definitely need more servers. Other than that everything was fantastic. Read moreGenuine Expedia guest review
"Not worth the money."
Overall, the staff was very friendly. Their appearance on the other hand looked a tad unkempt. The lobby was freezing cold. The hallways to the rooms were clammy and hot. Entering the hotel room, we were hit by a hot breeze. Also, the room was small. And the claim was an ocean view but in reality, one had to twist one's head to the right to even catch […] a glimpse of the ocean. Had to immediately adjust thermostat. For the amount of money one pays for this place, you'd expect better climate control in the interior. Also, the fact that only valet parking is available got on my nerves. For $20! I just parked off site. Read moreGenuine Expedia guest review
"Great Service and Friendly Personnel"
Had a wonderful time at the hotel. The staff was friendly, courteous and accommodating. I stayed there last year in March and I'm so glad I went back there this year. I also had a massage at the Spa.... Fantastic...Genuine Hotels.com guest review
"Great location, clean, friendly, update beds"
The hotel is in a great location. The staff were friendly, rooms were clean but the beds were way too small and uncomfortable. My husband was hanging off the end of the bed.Genuine Expedia guest review
"Great, but one slight issue"
We really enjoyed our stay. The weather didn't cooperate for the beach but there was plenty to do like shopping and eateries within a few minutes walk. Our one issue was that the mini fridge in our room was broken unbeknownst to us. We bought milk for the kiddos for a quick breakfast in the morning and also put our yummy leftovers in there. In the […] morning our milk was not cold at all and our leftovers in edible. We let the front desk know about our problem. The response was kind of, "oh well, we will have to replace that fridge!" No mention of replacing what we'd lost because it was broken. It was kind of a shock that there was nothing done for us. Read moreGenuine Expedia guest review
"Great couple's getaway"
This is our 5th stay, and remains one of the only places my wife and I will stay in Jacksonville. We always have such a great time here. The staff is always incredibly accommodating, friendly, and a pleasure to be around. The rooms have the most comfortable beds, great showers, and walls that sound does not easily travel through. We had a balcony suite […] this time, and the ocean view was simply beautiful. The short distance to the beach, as well as the overall atmosphere of the surrounding area are truly superb. Ragtime's is our favorite place to eat, with a great happy hour. However, Poe's is a close second. You will not be disappointed with your stay. Read moreGenuine Expedia guest review
We had a great experience at One Ocean. The room was nice and clean. The staff was friendly and provided great service.Genuine Expedia guest review
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