"Excellent Hotel"Reviewed by a Hotels.com guest on Feb 26, 2013
We are very satisfy with this hotel. It is located in 5 minutes walking distance from Florence central station. Excellent restaurant next door with 10% for hotel guests. We stayed in one of the unit with kitchen. There are supermarkets nearby. Breakfast is buffet style with many choices. Hotel staff is very helpful. They even helped us to print out train tickets when we purchased on line. We would definitely stay in this hotel again if we went to Florence again.
"Great place to stay!"Reviewed by a Hotels.com guest on Feb 24, 2013
The staff here were fabulous, even calling our hotel in Rome before we left them to ask a question for us. The room for two adults, a 6'+ 15 yr old and a 16 yr old was more then big enough and bright and airy. The bell tower outside the window was beautiful. Staying here you are close to the Duomo and convenient to the train station, which is fabulous when you are training between cities in Rome. We would most definitely stay here again!
"Excellent location and staff"Reviewed by a Hotels.com guest on Feb 24, 2013
Great location! Easy walking distance from train station! The staff was extremely helpful and gave us great recommendations for shopping and hotels.
"Hotel Axial"Reviewed by a Hotels.com guest on Feb 24, 2013
Hotel was a few steps from the Duomo & walking distance from Santa Maria Novella, Ponte Vecchio, Uffuzi, Academia, & San Croce.
Reviewed by a Hotels.com guest on Feb 24, 2013
This guest did not leave a comment.
"super convenient - yet quiet"
Great stay. Room large by European standards. Staff very helpful. Would be nice if shower weren't just a fixture on bathtub wall that sends water into bathroom floor, but that was a small issue. Terrific value!Genuine Hotels.com guest review
"Nice but did not meet my expectations"
This is a very nice hotel. They execute well in all aspects. It is generally a good place but my personal experience did not meet my expectations. I picked this place because the reviews talked about great views and nice rooms. I was planning some down time on a long trip and I wanted to spend some time in my room. The staff was friendly enough. The […] room actually had 2 flights of stairs inside of the room. When you open the door to the room you have to climb 2 small flights of stairs to get to the room. Not bad but it annoyed me. My room had a small window in the corner that looked out over the building next door. No view. The room was large enough but not really big. There was only a bathtub and it was rather small. A shower head was fitted in the middle decreasing the usable space further so taking a shower was somewhat unpleasant. It was not a room that I wanted to spend any time in. They had a "roof garden" but it was on the 4th of 6 floors. The view was not bad but not spectacular. There was no service in the roof garden and the chairs were awkward metal chairs that were very uncomfortable. The location was quite good. Easy walking distance to everything. If you stay here pay for an upgraded room. Read moreGenuine Expedia guest review
"Perfect location and lovely rooms"
This hotel is amazing--beautiful rooms, stained glass, charming common patio. It is located just steps from the Ponte Vecchio and right next to a wonderful old church. It is close to fantastic restaurants and cafes and walking distance to other major landmarks. The food at the hotel in downstairs restaurant (just a few seats) is passable, but not the […] reason for the stay. The included-in-the-price breakfast was the best of the trip--eggs, croissants (of many kinds), breakfast meats, toasts, other pastries, fresh fruit and juices, everything you could want. An added perk is the terrific silver shop on the cobblestone street behind the hotel! I would highly recommend. Read moreGenuine Hotels.com guest review
Room was clean and as Advertised. Breakfast was yummy. Location was easy walk from train station. Owner very nice and easy to work.Genuine Hotels.com guest review
"Finally, a European hotel with a real shower!"
Well maintained and in an excellent location, I would highly recommend this hotel. The only drawback is the typical European small, hard bed. Other than that it was a great stay.Genuine Expedia guest review
"Great hotel !"
Fantastic hotel for the price. We were very pleased with the rooms and the staff was very nice. Morning breakfast was from 7 to 11 every day . Lots of choices and the waiters will make You a cappuccino or latte. Plus you can't get a better location! would absolutely stay there again.Genuine Expedia guest review
"very good hotel,charming"
I loved the hotel, great location,very friendly staff,I will stay there again.Genuine Expedia guest review
"Great Hotel in Florence"
The hotel was wonderful. The staff was gracious and friendly. They gave us tips as to where to eat, visit and watch the Euro 2012 championship game. Our experience was delightful!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hotel Berchielli, Firenze"
Quiet, peaceful, elegant but not intimidating. Gorgeous room with private patio overlooking the Piazza del Limbo. Delicious, generous complimentary breakfast in beautiful dining room. Free wi-fi service. Air-conditioning. Just a block away from the Ponte Vecchio. Extremely hospitable and helpful staff.Genuine Expedia guest review
"Great Location and wonderful hotel and good price"
Very much enjoyed the hotel. Really nice in all aspects. Must reserve a room overlooking the river.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"You won't be disappointed!"
The service was impeccable. The wait staff took care of everything from the moment we walked in the door. They gave us a fabulous recommendations for everything from the best way to see the sights to the most fabulous dinner locations! Our room was very interesting - the layout of the hotel meant we had a walk-down/sunken bathroom! Very unusual, but […] everything was clean, soothing, and a welcome spot for long days of sightseeing. The location is perfect. We never walked more than ten minutes to any of the major city sights. We will definitely stay there again if we're given the chance. Read moreGenuine Expedia guest review
"Would HIGHLY recommend Hotel Berchielli"
This guest did not leave a comment.Genuine Hotels.com guest review
"Beautiful hotel, fantastic location!"
We had a very pleasant stay here. The hotel is a short walking distance from all the major attractions. Rooms were comfortable and clean and breakfast was good. Staff was also pleasant and helpful. I would stay here again.Genuine Expedia guest review
"Great hotel, nice staff, wonderful location"
There wasn't anything to complain about the Hotel Berchielli. Every person on staff was very helpful and courteous and our room perfectly fit our needs. The location was ideal: a short walk to the Ponte Vecchio, the Uffizi, and the Duomo. We were very happy with our stay and would recommend this hotel to others.Genuine Expedia guest review
It was perfect. Close to all attractions yet very quiet and quaint. Staff was very accomodating and friendly.Genuine Hotels.com guest review
"Great location, clean, nice accommodations"
This was a great, centrally located place if you want to walk, sightsee and shop around Florence. The hotel lobby was nicely appointed. I liked that there was a bar in the lobby. Great to come back to in the afternoon to refresh, rest and relax with a drink and snacks. I highly recommend a Prosecco and Aperol cocktail. Very refeshing! The bartender […] was fun to talk to. The room was pleasant, clean, roomy enough, albeit a little dark. I was situated away from the busy street and it was very quiet. Plenty of hot water in the shower and TV with CNN so I could catch up with news before going to sleep. Hotel front desk staff were not particularly friendly. Wireless was available throughout hotel for free. Breakfast buffet was really nice-- scrambled eggs, pancakes, bacon plus to usually Italian staples with prosciutto, fruit juices, cereal, yogurt and on and on. Cappuccino was especially good and loved the chocolate design on top. Read moreGenuine Hotels.com guest review
"Great experience"
Our room overlooking the Arno and the Ponte Vecchio was great. Great location and really couldn't have been better. Friendly and good sized roomj with great view was really nice and we appreciated it. would recommend it and go there again.Genuine Expedia guest review
"Ravenna"
Very helpful staff. Great location in a very beautiful historic areaGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Amazing Stay"
Wonderful staff and amazing views of the river and surroundings.Genuine Expedia guest review
"A Gem. Great Location and Great Staff."
I spent nine nights at this hotel in late March. The location is ideal—less than a five minute walk to Uffizi and just down the block from Ponte Vecchio. Everything you want to see in Florence is within walking distance...Boboli Gardens, Piazza Michelangelo... However, the best thing about this hotel is the staff. Anything I needed help with was no […] problem at all. Everyone was friendly and professional. The room was cleaned to a sparkle daily to a point that if I had brought a glass into the room from the breakfast buffet, a clean one was placed in the exact location that I had left the used one. Truly remarkable service. Furthermore, I had left a lens shade (for my camera) in the lobby one day after a long walk and the bartender down the hall found it and made a point to return it to me the next time I saw him...It would have cost me over $150 to replace. The terrace is great on a clear day and the breakfast buffet is more than adequate to keep you satisfied until late afternoon (open from 7-11 every morning)...And a freshly brewed cappuccino to go with your eggs, cereals, meats, croissants, pancakes, yogurts, fruits...etc. Bottom line is that I cannot imagine anyone not enjoying a stay here. I have absolutely no regrets about choosing Hotel Berchielli and I will definitely stay there when I return to Florence. I have a treasure chest of positive memories from my Italian trip and Hotel Berchielli is one of the main reasons everything went so well. Read moreGenuine Expedia guest review
"HIGHLY RECOMMEND Berchielli"
We paid extra to get a room facing the Arno River and it was worth every penny of it. Contrary to the belief that the rooms in Europe are small, our room actually had 3 rooms (bathroom, sitting room and bedroom) and we were more than pleasantly surprised. The location was perfect as most of Florence’s museums and monuments were no more than a 30 minute […] walk at the farthest. We were a stone’s throw from the Ponte Vecchio. The breakfast was a great way to start the day and had many choices. The staff was always willing to help and extremely friendly. Read moreGenuine Expedia guest review
"Great location but needs an upgrade"
A great old style hotel in a wonderful area close to all the major sights. The conceirge gave many wonderful recommendations for meals. All the staff were helpful and many spoke English.The hotel would benefit from an upgrade to more modern linens, towels and furnishings but especially needs good wireless service throughout. The wireless was down more […] than it was up which became quite frustrating at times. Read moreGenuine Hotels.com guest review
Great location in the heart of Florence. Staff there pleasant and helpful.Genuine Hotels.com guest review
"Excellent Hotel"
Great location in Florence, as it is overlooking the Arnot River. Close to all the main sights in Florence. Staff spoke English, and were very helpful with sightseeing options, restaurants, transportation options. Our room was street side, looking out over the Arnot River and the Ponte Vecchio bridge. Picture perfect view, but a watchout is the street […] noise. Read moreGenuine Expedia guest review
"Superb!"
This is a gorgeous hotel with impeccable service and an excellent location. The bathroom was ultra-modern and quite posh (especially by European standards). The view from our window was breathtaking. The breakfast buffet was first class too. It was quite large compared to the other hotels we stayed in during our visit -- and don't miss the cappuccinos, […] which are as beautiful as they are delicious! I wish we could have stayed longer, but we will definitely book with Hotel Berchielli again when we are back in Florence. Superb! Read moreGenuine Expedia guest review
"Hotel Berchielli"
The location was fabulous and the staff was very accommodating. Our room overlooked the river and my only complaint was the bedroom needed updating. Breakfast was worth it.Genuine Hotels.com guest review
"Stay Here"
Excellent hotel. Great location -- our room overlooked the Arno. Great value. Excellent breakfast. Service was perfect.Genuine Expedia guest review
"The perfect little hotel."
A most amazing hotel! The location is perfect...a stone's throw from the Ponte Vecchio, and within walking distance of museums, shopping, and restaurants. The staff are attentive, the rooms are spotless. I have stayed at the Berchielli for the past four years, and it always feels like coming home. In addition, the breakfast buffet is awesome. This hotel […] is a gem. Read moreGenuine Expedia guest review
"wonderful experience with Hotel Berchielli"
Over all, it was a very good experience. We like the room and its decoration. We like the hotel service and we like the location and its surroundings. Everything, shops, restaurants and places we wanted to visit are within walking distance. We specially liked the breakfast they provided. Perfect!Genuine Hotels.com guest review
"LOVED this hotel & staff was excellent - terrific!"
The staff here was excellent. Everyone went out of their way to make sure we were well taken care of. Breakfast was nice and every morning they will make you a capuccino or espresso. Excellent location walking distance to everywhere. Ask for a river view it is nice to look out your window and see the river/city. Patricio B. at the front desk was especially […] wonderful-always a kind smile and very helpful. We will be back for sure!! Thank you everyone at the Hotel Berchielli !! Read moreGenuine Hotels.com guest review
"bad surprise"
My reservation had been " confirmed and paid in full" when I booked, about 2 weeks before my visit. However, upon checking out, hotel charged us EXTRA taxes. When questioned, they said that these had been put into effect 2 months ago.They wouldn't accept my print -out showing my 2 week previous date of booking a " paid- in full reservation".Genuine Hotels.com guest review
"Florence in November"
We booked triple room. Decent and clean. Location was a 15 min. walk from the train station, but the streets were pedestrian friendly.Genuine Expedia guest review
"Good hotel but experience a bit ruined by nighttime clerk"
If not the last night, I would have rated this hotel as 5 out of 5. Very good location, nice room, attentive staff. This was a perfect hotel for our stay for Firenze Marathon. However, when checking out early in the morning to catch our 7 am flight we waited for 10 minutes for elevator as they were stopped for maintenance works and launched again only […] after we called the reception. Nobody offered us any apology and even said we were wrong to complain. Read moreGenuine Expedia guest review
"Hotel Berchielli"
The Hotel Berchieilli was very nice, and very clean, located on the Arno river a block from the Ponte Vecchio. The staff was very professional. Breakfast was excellent in a beautifully decorated room with real silverware and silver coffee pots. The waiters all had on matching suits with bow ties. A very enjoyable stay in an excellent area of Florence […] that was convenient to all the sights you care to see. I would recommend this hotel to anyone with confidence. This was my favorite hotel of 5 hotels I stayed in on my trip to Europe. Read moreGenuine Hotels.com guest review
"Beautiful hotel"
We were very impressed with the hotel. The room was very nice. We had a beautiful view of the Arno River. The hotel wasn't located right in the center of all the activity which we liked. It was only about a 10 minute walk to the center, which we enjoyed. There are stores along the way, we enjoyed all the walking around the city. I would go back to this […] hotel again! Read moreGenuine Expedia guest review
"Great value, Great locaton, Fantastic breakfast. Would stay there again"
Total immersion in the Florence expirienceGenuine Expedia guest review
"Hotel Berchielli in Florence"
This beautiful hotel was a perfect start to our vacation in Italy. The central location was not only picturesque, but convenient to all the sights within walking distance. The breakfast there was the best we had in Italy! The staff was helpful, too.Genuine Hotels.com guest review
"Room with a View"
We had a great stay at the Hotel Berchielli. Our rooms overlooked the Arno River and the Ponte Vecchio. Everything we wanted to see was easily within walking distance and the hotel staff was helpful and professional. Our room was clean and well appointed and the first night turndown service was a nice surprise. Breakfast was plentiful with good service […] and plenty of choices. Read moreGenuine Expedia guest review
"Hotel Berchielli"
This hotel is in a very nice location and the lobby area is very nice. There is a cute little lounge area to have snacks/drinks/tea upon request. The breakfast is fantastic! BUT, if you want a quiet hotel, this is not the place. It is one of the noisiest locations in the city! I changed rooms, but it really didn't help.Genuine Hotels.com guest review
"vacation stay in Florence"
The Hotel Berchielli is an art deco hotel on the banks of the Arno in Florence. I had a single room reached by an interior stairway, but it was very comfortable and relatively spacious. The complimentary breakfast was a decent buffet with eggs and breakfast meats as well as the usual continental fare. The service at the hotel was excellent and they […] provided help with reservations and advice. Read moreGenuine Expedia guest review
"Aweful for the price but good location - not 4 stars"
It took us 1 hour to get to the hotel when we were 100 feet away because all the streets were closed. We finally got to the room and opened the window for fresh air and took a nap. I woke up itching, turned on the lights, and noticed about 20 mosquitos on the wall. I called the front desk in panic, and they blamed us for opening the window and letting […] the mosquitos in from the river...they didn't even warn us!! The bed was pretty uncomfortable but the room was pretty nice and great location. Parking per day was 25 euro a complete rip off. Read moreGenuine Expedia guest review
Response by Hotel Berchielli last june via Tornabuoni was turned into a pedestrian area therefore many streets nearby were also closed to traffic and many one way streets were introduced. On our site www.berchielli.it we offer a very detailed indication on how to easily reach us as most navigators are not updated yet. We are sorry that mosquitos entered your room but this is caused, occasionally, by a sudden change of temperatures so it is not possible to warn clients continuously for something that can happen very rarely. The mattresses have all being replaced in the last 2 years and are of the highest quality. Although we may agree that garage costs in Florence are sometimes expencive, 25 Euros for the valet parking with service from 7 am to after midnight is one ot the most competitive af Florence. We do hope to have the chance to welcome you again and prove the quality of our hotel.
"A good location but not the 4th best hotel in the world"
The room was a little bit small but clean and comfortable. The breakfast buffet is really great comparing with another hotels in the area. The staff was friendly excepting the guy at check in, who clearly lied regarding the paperwork. He stated that the guests should sign an additional document by law but I often visit Italy and Florence, it was my […] 5th visit to Florence this year and any other hotels don't ask you for that document. It was only the typical authorization to allow the hotel and their associates to keep your personal information and send you offers and such. By the way, since some weeks ago all the hotels at Florence ask for a new tax, one euro per star, per person and per night which is kinda excessive. Fortunately I knew it but I have found several guests arguing about it at check out. Read moreGenuine Expedia guest review
"Honeymoon!!"
This was an amazing hotel with a perfect view!Genuine Hotels.com guest review
"Perfect hotel in Florence"
This was our third stay at the Hotel Berchielli in Florence. The location is on the Arno River and very convenient to all the attractions in the city. Our room was well maintained and overlooked the Arno. The staff is extremely friendly, offered wonderful dining suggestions and knows the less traveled sites in Florence. I would highly recommend this […] hotel and will return there on my next visit to Florence. Read moreGenuine Hotels.com guest review
"Florence September 2011"
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Location......Nice Hotel"
Great location and very nice hotel........I would go back again in an instant!Genuine Expedia guest review
"Hotel Berchielli in Florence"
Perfect location, fabulous room and very good service. Breakfast was delicious. The hotel was great with securing reservations both for dinner and for the museums. We totally enjoyed ourselves. We would stay at The Berchielli anytime we travel again to Florence and would highly recommend.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews