Berliner Hof-City - Dusseldorf

Ellerstr. 110, Dusseldorf, 40227 Germany
Hotel Info: 866-539-0036
Guest rating 2.2 / 5
20% Recommend
(Neighbourhood average 3.6)
2.2 overall guest rating
Reviewed by 5 guests
Average for the neighbourhood is 3.6
"WORST HOTEL IN DUSSELDORF"
 by Y from London
This is the wrost service I have received in a long long time!!! As I have travel for business to...
04/28/09
51.21538, 6.79861
Hotel coordinates:

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Guest review summary

  • 2.2 Average rating: All Trip Types
  • 20% Recommended
  • 5 Reviews
  • 2.4  Hotel Service
  • 1.8  Room Comfort
  • 2.2  Hotel Condition
  • 2.8  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (5) 2.2
Business (2) 2.0
Romance (0) 0
Family (0) 0
With Friends (0) 0
All Others (3) 2.3

Overview

Location.
This Dusseldorf property is close to Wilhelm Marx House and Goethe Museum. Also nearby are City Hall and Rhine Tower.

Features.
In addition to 24-hour room service, Berliner Hof-City features room service. Guests are served a complimentary breakfast each morning. The front desk is open 24 hours a day.

Guestrooms.
Amenities featured in guestrooms include minibars and televisions. All guestrooms at Berliner Hof-City are non-smoking.

Notifications:

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • Complimentary breakfast
  • Express check-out
  • Room service

Business & Event

  • 24-hour front desk
  • Room service (24 hours)

Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Rooms (all rooms include)

  • Minibar
  • Non-smoking only
  • Phone
  • Satellite television service
  • Television
  • Wake-up calls

General

  • Elevator/lift;
  • Number of floors: 5
Access
American Express
Check-in time is Noon
Check-out time is 11 AM
MasterCard
Visa

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Dining

24-hour room service is available.

Guests are offered a complimentary breakfast.

Guestrooms Guestrooms

Everest Room

Hotel Info: 866-539-8117

All rooms include All rooms include
  • Minibar
  • Non-smoking only
  • Phone
  • Satellite television service
  • Television
  • Wake-up calls
Accessibility features Accessibility features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Single room bathroom on corridor

Hotel Info: 866-539-8117

1 single bed. Satellite television service. Television. Phone. Minibar. Non-smoking only.

All rooms include
Accessibility features

Standard Double Room

Hotel Info: 866-539-8117

One double bed or two twin beds. White decor, simple furnishings and framed prints. Satellite television, multi-line phone, wireless and dial-up Internet connections (surcharge), clock radio and minibar. Iron/ironing board, microwave and refrigerator available on request.

All rooms include
Accessibility features

Standard Triple room

Hotel Info: 866-539-8117

One double bed or one twin bed. White decor, simple furnishings and framed prints. Satellite television, multi-line phone, wireless and dial-up Internet connections (surcharge), clock radio and minibar. Iron/ironing board, microwave and refrigerator available on request.

All rooms include
Accessibility features

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

Area map

A short guide to City Center

Düsseldorf’s City Centre (Stadtmitte) is home to the city’s main train station (Hauptbahnhof), as well as to the Schauspielhaus (theatre) and Schadowstraße, one of the most expensive shopping streets in Europe. One of the biggest cultural events in Düsseldorf is the Düsseldorfer Karneval, which culminates in a huge parade and parties from Rose Monday through Ash Wednesday.

see all hotels in City Center

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Central Train Station - 600 yards

0.5 - 1.0 mi

  • City Centre Dusseldorf - 1700 yards

1.0 - 3.0 mi

  • Konigsallee - 1.0 mile
  • Wilhelm Marx House - 1.2 miles
  • Goethe Museum - 1.2 miles
  • Dusseldorf Opera House - 1.2 miles
  • Kom(m)ödchen - 1.3 miles
  • North Rhine-Westphalia Art Collection - 1.3 miles
  • Hofgarten - 1.3 miles
  • Dusseldorf City Museum - 1.3 miles

3.0+ mi

  • Dusseldorf Intl. Airport (DUS) - 4.5 miles
  • Dusseldorf - Monchengladbach Airport (MGL) - 13 miles
  • Essen - Mulheim Airport (ESS) - 15 miles
  • Krefeld - Egelsberg Airport (QKF) - 15 miles
  • Cologne - Bonn Airport (CGN) - 27 miles
  • Aachen Merzbruck Airport (AAH) - 38 miles
  • Weeze Airport (NRN) - 39 miles
  • Dortmund Airport (DTM) - 41 miles
  • Maastricht - Aachen Airport (MST) - 49 miles

Reviews

Berliner Hof-City 2009.04.28
Not recommended Trip type: Business "WORST HOTEL IN DUSSELDORF"

Reviewed by Y of London on Apr 28, 2009

This is the wrost service I have received in a long long time!!! As I have travel for business to many different places around the world I have never received a worst service and such poor conditions of the room. I have put a special request for the room to be a NON Smoking one as I am alergic to smoke and cannot stand it. What has hapenned was exactly the opposite I was given a room on the smoking floor and the smell was so strong like somebody was smoking in my room itself. Once I have opened the wardrobe an actual smoke came through the cracks of the back!!! When I went down to the reception to ask for a non smoking room i was told there is no one available and if do not like it I can find myself a different hotel. When I requested to speak to the manager I was told that SHE is not in at the moment and could not be contacted, nor was she available the next day or the day after when I was leaving!!! By all means this was the worst service I have experinced ever and I would not recommend that hotel to my worst enemies!!!

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 1.0 Hotel Condition
  • 1.0 Room Comfort
  • 2.0 Room Cleanliness
Berliner Hof-City 2009.04.01
Not recommended Trip type: Business "friendly Russian staff but cold room"

Reviewed by ray of mia on Apr 1, 2009

first night temp was just above freezing and so was my room but after three hours I was no longer shivering hot water radiator heat is slow

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 2.0 Room Comfort
  • 4.0 Room Cleanliness

The following foreign language reviews were posted by Hotels.com guests from other countries

Berliner Hof-City 2009.04.05
Not recommended Trip type: All Others "inte imponerad"

Reviewed by A of Göteborg on Apr 5, 2009

Receptionisten rökte i receptionen- inte trevligt! Vattnet i duschen var skållhett och personalen ville inte vara tillmötesgående utan bara nonchalanta.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 2.0 Hotel Condition
  • 1.0 Room Comfort
  • 2.0 Room Cleanliness
Berliner Hof-City 2009.04.01
Recommended Trip type: All Others "Bon rapport qualité prix"

Reviewed by F of Montpellier on Apr 1, 2009

Bien situé, proche tram et bus, gare centrale. Petit dej de base mais correct. Parking non gardé non privatif juste à côté et parking intérieur si besoin pour 8€ sup.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Berliner Hof-City 2009.01.25
Not recommended Trip type: All Others "inte imponerad"

Reviewed by u of stockholm on Jan 25, 2009

ej att rekomendera

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 2.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

Enter stay dates for availability (Enter your travel dates)

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mm/dd/yy
Adults Children
age 18+ 0-17