Arora International Gatwick - Crawley

International Drive, Southgate Pavilion, Crawley, RH10 6HG United Kingdom
Hotel Info: 020 3 027 8143
Guest rating 9.6 / 10
97% Recommend
(Neighbourhood average 7.2)
9.6 overall guest rating
Reviewed by 36 guests
Average for the neighbourhood is 7.2
"Crawleys best hotel"
 by E from Trondhiem, Norway
This is a top hotal at a good rate
25/03/2008
51.11122, -0.18436
Hotel coordinates:

Street map

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Guest review summary

  • 9.6 Average rating: All Trip Types
  • 97% Recommended
  • 36 Reviews
  • 8.8  Hotel Service
  • 9.2  Room Comfort
  • 9.4  Hotel Condition
  • 9.6  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (36) 9.6
Business (10) 9.2
Romance (0) 0
Family (3) 9.4
With Friends (1) 10.0
All Others (22) 9.6

Overview

Location.
This Crawley property is close to St. John the Baptist Church, Crawley Town Hall, and Hawth Theatre. Regional attractions include Sheffield Park Garden.

Features.
Arora International Gatwick has a health club, a steam room, a sauna, and a fitness facility. This 4.0-star Crawley property features beauty services. Business amenities include a business center, wireless Internet access, meeting rooms for small groups, and audio-visual equipment. Arora International Gatwick has a restaurant, a bar/lounge, and a coffee shop/café. 24-hour room service is available. Event facilities at this 4.0-star property consist of conference rooms and banquet facilities.

Guestrooms.
Amenities featured in guestrooms include coffee/tea makers and clock radios. In addition, amenities available on request include hypo-allergenic bedding and wake-up calls. Guestrooms have satellite television with pay movies. Business-friendly amenities include desks, direct-dial phones, and voice mail. All guestrooms provide refrigerators. Bathrooms feature shower/tub combinations, bathroom phones, and hair dryers. Guestroom services include housekeeping. Sofa beds and rollaway beds are available.

Notifications:

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 0203 027 81 46

Facilities

Services

  • Airport transportation (surcharge)
  • Beauty services
  • Breakfast available (surcharge)
  • Concierge services
  • Currency exchange
  • Doorman/doorwoman
  • Express check- in
  • Express check-out
  • Fitness facilities
  • Health club
  • Internet access in public areas - surcharge
  • Internet access - wireless
  • Medical assistance available
  • Multilingual staff
  • Parking (secure)
  • Parking (surcharge)
  • Sauna
  • Shoe shine
  • Steam room
  • Wedding services

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Computer rental
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Meeting rooms (small groups)
  • Room service (24 hours)

Rooms (all rooms include)

  • Bathroom phone
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Ceiling fan
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Dial-up Internet access
  • Direct-dial phone
  • Electronic/magnetic keys
  • Extra towels/bedding in room
  • Hair dryer
  • Handheld shower
  • High-speed Internet access
  • Housekeeping
  • Hypo-allergenic bedding available
  • In-room safe
  • Internet access (surcharge)
  • Iron/ironing board
  • Makeup/shaving mirror
  • Pay movies
  • Private bathroom
  • Refrigerator
  • Rollaway beds
  • Satellite television service
  • Separate sitting area
  • Sewing kit
  • Shower/tub combination
  • Smoking permitted
  • Sofa bed
  • Voice mail
  • Wake-up calls
  • Window opens

General

  • Air-conditioned public areas;
  • Bar/lounge;
  • Coffee shop or café;
  • Elevator/lift;
  • Elevator/lift attendant;
  • Gift shops or newsstand;
  • Number of floors: 5;
  • Number of rooms: 432;
  • Patio;
  • Pool table;
  • Restaurant(s) in hotel;
  • Suitable for children;
  • Umbrella
Check-in time is 2 PM
Check-out time is 10 AM
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Recreation

  • Aerobics on site
  • Basketball nearby
  • Bicycle rentals nearby
  • Bird watching nearby
  • Fishing nearby
  • Golf - driving range nearby
  • Golfing nearby
  • Pilates classes/instruction on site
  • Playground nearby
  • Racquetball/squash nearby
  • Running track/path nearby
  • Swimming nearby
  • Tennis nearby
  • Volleyball nearby

Guestrooms Guestrooms

Everest Room

All rooms include All rooms include
  • Bathroom phone
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Ceiling fan
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Dial-up Internet access
  • Direct-dial phone
  • Electronic/magnetic keys
  • Extra towels/bedding in room
  • Hair dryer
  • Handheld shower
  • High-speed Internet access
  • Housekeeping
  • Hypo-allergenic bedding available
  • In-room safe
  • Internet access (surcharge)
  • Iron/ironing board
  • Makeup/shaving mirror
  • Pay movies
  • Private bathroom
  • Refrigerator
  • Rollaway beds
  • Satellite television service
  • Separate sitting area
  • Sewing kit
  • Shower/tub combination
  • Smoking permitted
  • Sofa bed
  • Voice mail
  • Wake-up calls
  • Window opens

Premier Room

1 double bed. Sofa bed. Separate sitting area. Desk. In-room safe. Wired (high-speed) Internet access - complimentary. Television - Satellite service. Cable/satellite TV. Pay movies. Direct-dial phone. Voice mail. Clock radio. Minibar. Bottled water in room (complimentary). Refrigerator. Coffee/tea maker. Shower/tub combination. Handheld shower. Makeup/shaving mirror. Bathroom phone. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Blackout drapes/curtains. Ceiling fan. Climate control. Smoking rooms only.

All rooms include

Superior Room

1 double bed. Sofa bed. Separate sitting area. Desk. In-room safe. Television - Satellite service. Cable/satellite TV. Pay movies. Direct-dial phone. Voice mail. Clock radio. Minibar. Refrigerator. Coffee/tea maker. Shower/tub combination. Handheld shower. Makeup/shaving mirror. Bathroom phone. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Ceiling fan. Climate control. Smoking rooms only.

All rooms include

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

Area map

Arora International Gatwick Gatwick Airport (LGW)

A short guide to Gatwick Airport (LGW)

South of London, Gatwick Airport has two international terminals connected by monorail. Frequent trains run from Gatwick station in the South Terminal to central London. The Gatwick Express operates every 15 minutes non-stop to London Victoria. Cheaper regional services also run to Victoria (via Clapham Junction), London Bridge, King’s Cross, Brighton and other southern England cities. There are coaches to destinations throughout the UK.

see all hotels in Gatwick Airport (LGW)

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Central Train Station - 200 yards
  • City Centre Crawley - 600 yards
  • St. John the Baptist Church - 600 yards
  • Crawley Town Hall - 700 yards
  • Hawth Theatre - 800 yards

0.5 - 1.0 mi

  • Broadfield Stadium - 1500 yards

1.0 - 3.0 mi

  • Worth St. Nicholas' Church (Worth Church) - 1.8 miles

3.0+ mi

  • London Gatwick Airport (LGW) - 3.2 miles
  • City Centre Gatwick - 3.5 miles
  • City Centre Horley - 4.3 miles
  • Wakehurst Place - 5.3 miles
  • Biggin Hill Airport (BQH) - 18 miles
  • Shoreham-By-Sea Airport (ESH) - 20 miles
  • London Heathrow Airport (LHR) - 27 miles
  • Farnborough Airport (FAB) - 28 miles
  • London City Airport (LCY) - 29 miles
  • White Waltham Airport - 37 miles
  • Southend-on-Sea Municipal Airport (SEN) - 50 miles

Reviews

Arora International Gatwick 2008.03.25
Recommended Trip type: All Others "Crawleys best hotel"

Reviewed by E of Trondhiem, Norway on Mar 25, 2008

This is a top hotal at a good rate

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2008.02.14
Recommended Trip type: All Others "I am definately going back I am already planning my next trip"

Reviewed by V of Germany on Feb 14, 2008

I had a fantastic stay. Can't wait for the next time. The hotel is lovely, all the staff are gorgeous too, really really helpful. They couldn't do enough for you. Excellent place to stay and so near to Gatwick too. Crawley is a lovely little shopping centre aswell, worth a visit.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2008.01.06
Recommended Trip type: All Others "A Hotel That Is a Definite on My Return List"

Reviewed by S of Midlands on Jan 6, 2008

Wanting to stay somewhere which would not intrude on my privacy whatsoever, and found it with the Arora. Serive was ecxellent, accommodation was excellent, efficient and polite staff, and very affordable for a hotel in close proximity of the capital. Luxury at an affordable cost

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Arora International Gatwick 2007.11.21
Recommended Trip type: All Others "Its all good except one thing"

Reviewed by d of esher on Nov 21, 2007

The room was nice and so was the rest of the hotel, but my girlfriend that i was there with had a chicken burger with chips in the pub near to the reception. She did not like this burger some sort of oil was running off it on to her plate and the burger was very burnt. She knew that it was chargrilled,but not chargrilled to the taste of her not being to eat it (so me being a bloke i did) and it wernt nice so i even left some of it and sorry for the price of it we both were expecting absolute tickle my taste buds and have some more so this was a dissapointment. That was the only fault i could find within this hotel, the rest was fine.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness

The following English reviews were posted by Hotels.com guests from other countries

Arora International Gatwick 2009.12.14
Recommended Trip type: All Others "The best Hotel in London"

Reviewed by Iain of Mallorca, Spain on Dec 14, 2009

I have now stayed at the Arora Hotel 3 times, & everytime it is perfect, I will now stick to this hotel everytime i have to fly from Gatwick. I have stayed at many other hotels near Gatwick, but you will not find better than this for your money. I now recomend the Arora to all my friends. Also the breakfast was amazing.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2009.08.27
Recommended Trip type: Business "Arora"

Reviewed by Ellen of Nashville on Aug 27, 2009

For Gatwick travelers, Arora is a perfect solution. Easily accessible from the far end of the Crawley rail station, it is elegance personified with meticulously appointed rooms and top notch amenities. The bed was comfortable--though not as good as many Marriotts I've stayed in--but the room itself was beautiful and fresh. Be aware a significant mall is less than a block away--I asked where it was at the gift shop and the clerk "didn't know." The desk staff, however, is superb and even printed out a train schedule for me and offered it to be delivered to my room.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2009.08.24
Recommended Trip type: All Others "Pleasant Welcome Great room and superb breakfast"

Reviewed by L of Horsham on Aug 24, 2009

Wicked stuff, have a wonderful stay

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2009.08.18
Recommended Trip type: All Others "Great value for money!!!"

Reviewed by a Hotels.com guest on Aug 18, 2009

The rooms are really spacious, the beds nice and comfy, the bathrooms big and more importantly CLEAN...what more do you want?! Can't wait to go back there on the 28th of sept! Will most definately try the hotels facilities if I can tear myself away from the room that is.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2009.08.13
Recommended Trip type: All Others "Lovely clean hotel"

Reviewed by a Hotels.com guest on Aug 13, 2009

Lovely hotel would probably go back if leaving car there to go on holiday, but a rip off for just an overnight stay as had to pay £10 for overnight car park which was not mentioned any where only when we checked in and there was no other option to park car anywhere else.

Overall Rating

10.0 out of value="10"
  • 6.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2009.08.11
Recommended Trip type: All Others "Excellent hotel for flying out of gatwick"

Reviewed by G of Shanghai on Aug 11, 2009

Good hotel within easy reach of Gatwick airport. Great service, easy check in/check out. Rooms are excellent, slightly tired looking - tv was not flatscreen

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2009.08.08
Recommended Trip type: All Others "An excellent place to stay"

Reviewed by R of Doncaster on Aug 8, 2009

This is probably the best hotel deal I've had for a long time. The rooms are spacious and well appointed, and the bed was very comfortable. The train station is immediately outside the hotel, and it's only a very short walk into town. I can honestly say that I was relaxed and comfortable for the two days I was there. I will most certainly return.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2009.07.14
Recommended Trip type: All Others "Great Deal!!"

Reviewed by K of Bristol on Jul 14, 2009

We stayed in this hotel to go to concert nearby. The room and bathroom were very spacious and comfortable. Located closer to a shopping mall/ train station which was very useful. It was handy to have a little shop in the lobby and an ice machine in the hall. We would stay here again as staff were very friendly & helpful when I request a AA route planner. I wish it had had a pool!!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2009.06.17
Recommended Trip type: Business "A secret gem that deserves 5 star rating"

Reviewed by A of London on Jun 17, 2009

Just excellent in all aspects. The only thing that needs attention is the underground car park. There are green algae from leaking water is some places and that is in sharp contrast to the wonderful modern amenities upstairs in the hotel proper. I'm going back this weekend.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2009.05.29
Recommended Trip type: Family "Almost Great"

Reviewed by John of Winter Haven on May 29, 2009

We stayed here 7 nights total split over 12 days. Longest stay 3 nights. We had 4 rooms and they were all good except for the shower in the east wing, it was in the corner and barly enough room to turn around. The condition of the hotel is great all the rooms were clean and not at all worn. Staff tried to be helpful but fell short most of the time, one night at 3:50am someone tried to get into our room, with a key, the security latch prevented them from opening the door more than a couple of inches but it was loud enough to wake us. When I asked the desk who and why someone would be trying to enter my room at 4 am the only answer I got was "I dont know" that didn't sit well with me. The room servive needs to be improved both in the time it takes and the correctness of the order ( wrong 2 out of 3 times) the restaurant has the same problem we ended up leaving after waiting for a long time only to get the wrong food, then the recook wasn't cooked..So in summary the hotel is great staff and food not so good

Overall Rating

8.0 out of value="10"
  • 6.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2009.05.04
Recommended Trip type: Business "Great hotel very impressive Exellent way to start a holiday if leaving from Gatwick"

Reviewed by a Hotels.com guest on May 4, 2009

I stayed at this hotel, not really expecting much as it wasn't very expensive. When i arrived , i thought there had been some error because it was fantastic! The hotel itself was superb and my room extremely comfortable with the bathroom being totally magnificent! I would definately recommend this hotel to anyone as a great way to start a holiday off if you're leaving from Gatwick. Try it and enjoy it... Forget your Crowne Plazas... It's a secret gem!!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2009.04.27
Recommended Trip type: All Others "One Night Stop Over"

Reviewed by N of Aberdeen on Apr 27, 2009

We had about 10hrs between flights at Gatwick, the Arora was a great place to stay, approximately 9mins on the train from Gatwick station, nice and modern, would definitely stay there again.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2009.04.21
Recommended Trip type: Business "Good Location and Excellent Value"

Reviewed by W of Manchester on Apr 21, 2009

I was in Crawley on business, so this hotel is ideally situated being just a short walk into the town. The hotel also offers direct access to the train station, although this is not clear on arrival. The hotel amenities are good, with a excellent restaurants, a pub and good sized gym (free) onsite. Overall the hotel offers excellent value for money for what it offers. The only downside was the cost of the internet access was way over the top for the speed offered.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Arora International Gatwick 2009.04.20
Recommended Trip type: Family "Steps from Train to Gatwick! Very nice hotel"

Reviewed by a Hotels.com guest on Apr 20, 2009

Literally steps from the train stop in Crawley. Take the train from Victoria to Crawley, and we were within minutes of Gatwick the next morning, two QUICK stops from Crawley to Gatwick. So convenient. Very hospitable at the reception desk as well---

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2009.02.27
Recommended Trip type: Business "A bloomin' good stay"

Reviewed by P of Darlington on Feb 27, 2009

Fantastic hotel. Very new and modern. Lovely big and clean rooms with nice contemporary (but functional) furniture. Only disappointment was the bed was rather soft and dipped in the middle. Bathrooms are a real good size, very well appointed and the shower was so powerful it nearly knocked me over! The public areas are a visual treat and there is a glass lift which runs from the lobby up and down to the room floors. The gym was a decent size and the equipment was nothing short of excellent. The palm bar was a bit pricey, £6 for a pint of lager and some nuts! Crazy! Breakfast wasn't included in room price so paid £12 for a full English in hotel restaurant - ouch! Hotel is in a bit of an odd location but only about 10 minutes walk from the town centre. Overall a very nice place to stay, I would go back again in a flash.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2009.02.10
Not recommended Trip type: Business "little extras"

Reviewed by M of Ireland on Feb 10, 2009

The hotel was fine. However it would have been better if toothpaste and drinking water were provided in each room, particularly due to restrictions imposed by airlines for carrying these necessities in hand luggage.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Arora International Gatwick 2008.12.31
Recommended Trip type: All Others "An enjoyable Birthday"

Reviewed by E of Ascot, Berkshire on Dec 31, 2008

We were very pleased with the Hotel & for the room rate for one night in a double room it was even better, The Hotel Staff were very friendly, we had a drink in the hotel bar before we went to the room & the gentleman at the bar was very welcoming indeed. We checked out in about 5 minutes and again the reception staff were great. We would definately stay at teh hotel again and will certainly be recommending it to our friends and family. Many Thanks

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2008.12.23
Recommended Trip type: All Others "For both business and leisure I choose this hotel"

Reviewed by D of Amsterdam on Dec 23, 2008

I have used this hotel for business on several occasions; being slightly further from the airport than other hotels, I don't need to be concerned about being awakend by planes. The value for money vs. quality experience is outstanding; this hotel has the presence, feel, and service level of a 5-star facility. Breakfast is splendid; I chose the self service buffet which was well stocked even right to the time of 'last serviing'. In OTHER hotels, within ½-hour of last serving, I have ben refused 'fresh' food. Since Jan 2007, the airport shuttle is chargeable, but this small fee is completely acceptable when balanced against having a relaxing and refreshing stay. Parking is chargeable too, but the hotel offer excellent rates for pre-flight accomodation inclusive of parking for the duration of your holiday. For all the above reasons and more (than I can squeeze into the 1,500 characters allowed per review), I chose to use this hotel for private stays, even when my employer is not paying.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2008.12.23
Recommended Trip type: All Others "Great-value hotel (minor issues)"

Reviewed by T of Atlanta, GA on Dec 23, 2008

Beautiful hotel & rooms at very reasonable rates Experienced 2 fire drills on the night we stayed -- likely an odd occurence, but discomforting nonetheless. Nice service to/from Gatwick, but pick-up is South#12, not #11 as told to us. We had to wait 45 minutes in the freezing cold!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2008.12.03
Recommended Trip type: Family "Comfortable!"

Reviewed by Susan of Charlotte on Dec 3, 2008

The beds at the Arora were wonderful! The bathrooms are modern and luxurious. There was a fridge in the room and the hotel has a very well stocked gift shop, including healthy, fresh snacks.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2008.10.02
Recommended Trip type: Business "Good find"

Reviewed by a Hotels.com guest on Oct 2, 2008

Chose the hotel bec. thought to be 'near' Gatwick Airport. In fact it was a number of miles away. The good thing about that was no airplane noise. Cleverly compact and modern. Takes an instruction sheet to figure out the system of controlling lights, using kettle, etc. but all went well when we followed the guide. Grateful for non-smoking room. The air even in the hallway of the smoking wing of our floor was potent, but ours was fine. Nearby mini mall convenient except on Sunday evening when everything closes quite early. Van from airport to hotel is convenient, but takes a while to come to the airport pick up point (waited more than an hour for our turn). Going to the airport the next morning was by appointment and worked out well.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2008.08.25
Recommended Trip type: All Others "Clean, good night's sleep"

Reviewed by a Hotels.com guest on Aug 25, 2008

We stayed here the night before leaving the UK. The room was very clean & stocked with convenient commodities (iron, hair dryer, etc.). The staff was friendly, helpful, and efficient. The hotel is a 10 min. walk from a supermarket/superstore & lots of places to eat. We slept well on a comfortable bed, the room was quiet, & blackout curtains helped. The only strange thing was that the mattress cover sheet (like a fitted sheet) was too short to cover the mattress & mattress pad. I was worried that would bunch up and keep us awake, but it didn't. The shuttle conveniently took us to the airport the next morning, without incident.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2008.05.27
Recommended Trip type: With Friends "Outstanding"

Reviewed by Steve of Pittsburgh on May 27, 2008

Arora International Gatwick is one of the best airport hotels my wife and I have stayed in during our travels in Great Britain.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2008.05.11
Recommended Trip type: All Others "Hotel far exceeded my expectations"

Reviewed by Leighton of Coral Springs on May 11, 2008

After concluding a 13 day trans-Atlantic cruise combined with a 9 day British Isles cruise, we just wanted a comfortable hotel to spend a night near Gatwick Hotel. We booked this hotel through Hotels.com because of it's proximity to the airport. Well everything about the hotel (the check-in, room cleanliness and amenities, service provided and transportation), totally went way beyond what we expected. The value we received far exceeded the price we paid. The hotel is centrally located, just a short walk to a great mall, and an even shorter walk to the train station. (We utilized this and spend the day in London) This is a hotel I will always stay at whenever I am in Crawley area.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2008.05.10
Recommended Trip type: All Others "Watch out for "extra expenses""

Reviewed by a Hotels.com guest on May 10, 2008

Every time we turned around, those items which in America are normally included with a hotel stay turned out to cost extra. If we just picked up the phone and then decided not to make a call we were charged! I must say otherwise we were totally satisfied.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2008.03.24
Recommended Trip type: Business "okay, but not great"

Reviewed by Eric of Philadelphia on Mar 24, 2008

I stayed at the Arora the night before a flight out of Gatwick. The hotel was okay, but not great. It was not particularly convenient to the airport (about a 15 min cab ride). The air conditioning in my room was stuck in the on position and would not shut off. The hotel sent someone to look at it and he couldn't do anything so I was switched to a different room. I was happy about that and I think that the hotel handled things well, but getting to the second room was difficult. The key didn't work, I had to go to the front desk a few times, etc. Both rooms were nice and I think the hotel was fairly nice. It was a 15 min cab ride from the airport, but there is nothing close to the hotel. All in all, I would say this place is okay, but not great. It was cheaper than the hotels at the airport, but not very convenient.

Overall Rating

6.0 out of value="10"
  • 6.0 Hotel Service
  • 6.0 Hotel Condition
  • 6.0 Room Comfort
  • 6.0 Room Cleanliness
Arora International Gatwick 2007.10.02
Recommended Trip type: Business "Very nice,"

Reviewed by skyedad of Katy, Texas, USA on Oct 2, 2007

The hotel staff was very nice and helpful. The Crawley rail stop is literally right out the door. Internet access is available (there is a charge). There is a bus every hour for Gatwick.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2007.06.29
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Jun 29, 2007

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Arora International Gatwick 2007.06.18
Recommended Trip type: All Others "Outstanding Hotel"

Reviewed by a Hotels.com guest on Jun 18, 2007

Great hotel! I would like to stay there again.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness

The following foreign language reviews were posted by Hotels.com guests from other countries

Arora International Gatwick 2009.07.28
Recommended Trip type: All Others "Perfekt for jentetur!"

Reviewed by H of Oslo, Norway on Jul 28, 2009

Veldig komfortabelt og rimelig hotell (superior dobbeltrom). Perfekt beliggenhet for shopping. 10 min. gange fra Crawleys "shopping heaven" -og bare en togtur fra sentrum av London. Rakk ikkke å teste ut Relax-avdelingen, men hørtes veldig dfristende ut..

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Arora International Gatwick 2008.06.16
Recommended Trip type: All Others "Prisvärt och bra standard"

Reviewed by M of Karlskrona on Jun 16, 2008

Vi återvände till våra gamla hemtrakter och bestämde oss för att boka in oss ett par nätter på hotell. Arora ligger centralt i Crawley, nära shoppingcentrat och det utbud av pubar och restauranter som finns i stan. Hotellet har också egen ingång från tågstationen och erbjuder dessutom en minibuss-service till Gatwick vilket inte kostar mer än en tågbiljett. Standarden på hotellet är genomgående hög och som gäst får man också tillgång till gym och bastu (inte särskilt stort utbud men ändock trevligt). Rummen är rymliga och trevliga och städning fungerade under vår vistelse utmärkt. Den som vill dricka en öl efter att pubarna har stängt kan göra så i hotellbaren som är öppen 24 timmar. Negativt var informationen man fick vid ankomst - bristfällig summerar man den bäst då information om depositionsavgiften som tas ut som säkerhet (£50 per natt) inte nämndes överhuvudtaget. Frukost var heller inte inkluderat i vårt pris och med ett pris på £12 per person kändes det väl lyxigt då frukost på stan inte brukar kosta mer än £4.

Overall Rating

8.0 out of value="10"
  • 6.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Arora International Gatwick 2008.06.16
Recommended Trip type: All Others "Prisvärt och bra standard"

Reviewed by M of Karlskrona on Jun 16, 2008

Vi återvände till våra gamla hemtrakter och bestämde oss för att boka in oss ett par nätter på hotell. Arora ligger centralt i Crawley, nära shoppingcentrat och det utbud av pubar och restauranter som finns i stan. Hotellet har också egen ingång från tågstationen och erbjuder dessutom en minibuss-service till Gatwick vilket inte kostar mer än en tågbiljett. Standarden på hotellet är genomgående hög och som gäst får man också tillgång till gym och bastu (inte särskilt stort utbud men ändock trevligt). Rummen är rymliga och trevliga och städning fungerade under vår vistelse utmärkt. Den som vill dricka en öl efter att pubarna har stängt kan göra så i hotellbaren som är öppen 24 timmar. Negativt var informationen man fick vid ankomst - bristfällig summerar man den bäst då information om depositionsavgiften som tas ut som säkerhet (£50 per natt) inte nämndes överhuvudtaget. Frukost var heller inte inkluderat i vårt pris och med ett pris på £12 per person kändes det väl lyxigt då frukost på stan inte brukar kosta mer än £4.

Overall Rating

8.0 out of value="10"
  • 6.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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