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Hacienda Paradise Boutique Hotel, Playa del Carmen

3.5 stars
Ave 10 Entre Calle 20 Y 22 Norte, Playa del Carmen, QROO, 77710, Mexico, ‏‎800-491-6126
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Excellent4.4 / 5
Service
Fantastic service
Cleanliness
Clean
Vibe
Awesome vibe
Room
Great room
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From 1,050 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $134
  • Luxury Room
  • Master Suite

At a glance

Key facts

Hotel size

  • This hotel has 33 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 10 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: MXN 320.00 per night

Optional extras

Breakfast costs between MXN 150 and MXN 300 per person (approximately)

Pets are allowed for an extra charge of MXN 320 per pet (may vary based on length of stay), plus a one-time cleaning fee of MXN 200

Airport shuttle service is offered for an extra charge of MXN 2208 per person (roundtrip)

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Coffee/tea in the lobby
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Bicycle rentals on site
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Television in common areas

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
Sleep well
  • Down comforter
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Dining

Nuestra Casa - This poolside restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Hacienda Paradise Boutique Hotel, Playa del Carmen’s small print

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: MXN 320.00 per night

Optional extras

Breakfast costs between MXN 150 and MXN 300 per person (approximately)

Pets are allowed for an extra charge of MXN 320 per pet (may vary based on length of stay), plus a one-time cleaning fee of MXN 200

Airport shuttle service is offered for an extra charge of MXN 2208 per person (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hacienda Paradise Boutique Hotel, Playa del Carmen

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