"Most relaxing and serene resort"
The resort is surrounded by lovely gardens and pathways. Beaufiful walk and workout in the morning, followed by Starbucks coffee in the lobby and reading the paper by the pool. When not enjoying the food at the restaurants on site there is a brand new Whole Foods store on the corner for a quick bite. Enjoyed our stay here!Genuine Hotels.com guest review
"U of A parent weekend"
The beds are doubles and not queens. Saying that, the beds are very comfortable other than the size. The hotel grounds and surrounding area are beautiful!! We did have 2 phones in our room and neither worked. I called the front desk from my cell phone and it took a long time to get through and the person that answered was really not into customer service. […] We also received only 1 towel for 4 people on the second night stay (one of the reasons that I had to call)...not sure what happened there. There were no black out blinds so we experienced sunrise which was ok for us but might not be for everyone. I loved the spaciousness of the room and the view from the balcony!! I would stay here again but only if the price is right. The pool areas were also lacking. You are about 20-30 minutes away from U of A, depending on traffic, which is a consideration if that is why you are visiting Tucson. Read moreGenuine Hotels.com guest review
Room location was a little difficult but once we got there it was awesome!Genuine Hotels.com guest review
"Hotel Grounds are Fun"
Love the cactus - especially the labeled ones. Staff nice, room clean but dog-eared. No set up to eat room-service at a table.Genuine Hotels.com guest review
"Great Location for our event"
We loved the grounds and the layout of the rooms was great. There were a few things that need attention: The hot tub right outside our poolside room was not hot at all and it was quite windy and cooler while we were there so should have felt hotter just because of the outside temp but it was barely warm. There was a hair in the shower on check in and […] a dead scorpion is still in the light fixture in the shower(inside the glass cover). And for the higher quality of the rest of the place the beds are terrible at best, a mattress topper on a rock hard bed made for two really uncomfortable nights of fit full sleep. But out of the three resorts we have stayed in in that area so far it is our favorite!! But please get new beds, those were some of the worst mattresses we have ever slept on in a resort. Read moreGenuine Hotels.com guest review
The hotel was very nice. We got a jr suite and it was big. There was a king size bed and a sofa couch. It also had a large bathroom. Beds were really comfy too. We got an amazing deal. The restaurant GOLD was really good too.Genuine Hotels.com guest review
A bit dated but very comfortable roomy and a great value!Genuine Hotels.com guest review
A little aged, but clean and very comfortable and fun. Great value!Genuine Hotels.com guest review
"Nice and quiet"
We were very happy with how quiet the surrounding area was. There wasn't anyone banging on the walls or running up and down a hallway. The resort was easy to navigate around and the service was good when my wife got a massage.Genuine Hotels.com guest review
Hotel was very nice. The rooms were much older but clean.Genuine Hotels.com guest review
"Could have been better"
Good experience but unfortunately the restroom needed to be more presentable. The bathtub was absolutely dirty.Genuine Hotels.com guest review
Although we didn't get to enjoy any of the facilities, the overall stay was ok. However, our room was dirty. Not as though it hadn't been cleaned, just not cleaned well. The leftover coffee pods were left on the pot, countertop was sticky and dirty. Pumpkin seeds were found on the floor, tiles in shower were scummy and in some parts moldy. Grout was […] disgusting. And room service food and attention to detail was very poor. Fruit in place of French fries were ordered. Got French fries, no sauces were included that were requested, quesadilla only had. Few chunks of chicken. Tip was added automatically and not pointed out so additional tip was added. 15.50 total for tip and delivery on a 35 ticket. Other that that our stay was pleasant, just disappointing after so much research to find a great place. Read moreGenuine Hotels.com guest review
"Relaxing, convenient stay"
I continue to stay at Westward Look when I get a good rate. It's easy to park in front of your room/building. The facility is sited nicely, overlooking the city lights. Rooms are spacious and quiet. Food was really good in the bar/restaurant. Also great tennis courts!Genuine Hotels.com guest review
I have been staying here yearly for the past 5 years. Though we love this resort, the last two years it seems to be becoming a little run down. It is a wonderful place, but it isn't what it once was.Genuine Hotels.com guest review
wonderful, will definitely come again.Genuine Hotels.com guest review
We were in Tucson for a wedding so didn't spend a lot of time at the resort. The time we did was very enjoyable. We were able to check in early. Asked for a good view and got a room overlooking the parking area and roof top of the other units. If you stood in one place and kind of tilted your head you could see a bit of downtown and the surrounding […] area. The grounds were very nice with an easy walking path around the resort. Pool was nice. The resort appeared a bit worn but well maintained and clean. Probably would have rated service higher if our room had been cleaned earlier in the day and they hadn't forgot to leave washcloths, small towels and extra bath towels for 2 days. Read moreGenuine Hotels.com guest review
Loved the relaxing atmosphere and courtesy of the staff.Genuine Hotels.com guest review
"I will be back!!"
I only paid $97 including tax and resort fee... Just an evening with my lady and W.L. was perfect! See you soon!Genuine Hotels.com guest review
They took money from meGenuine Hotels.com guest review
"Great place to stay for business or leisure travel"
Great service, clean, comfortable and big size rooms in perfect location. Beautiful view from the restaurant and very good and well prepared food.Genuine Hotels.com guest review
Great location, great pools, spacious suite!Genuine Hotels.com guest review
Loved it.Genuine Hotels.com guest review
"A PLACE TO RELAX"
My wife and I enjoyed the stay and we will return whenever we are in Tucson. Beautiful walking trails, well kept grounds. The room was just what we wanted to be able to relax, Large clean room with great bathroom and showers. We will return.Genuine Hotels.com guest review
Great get-away...must do the GEM during your stay!Genuine Hotels.com guest review
Hotel staff were very polite, Room was clean and mostly comfortable, we enjoyed our stay and would go back.Genuine Hotels.com guest review
"hiking Mt Lemon"
Amazing place and the price was above expectation for the experience- I would love to do it again if I can find such a great deal- The facility was beautiful- however the service at the restaurant was not where it should have been for this type of resort!!!!Genuine Hotels.com guest review
Rooms could use some up-grading....disappointing that pool was not available.Genuine Hotels.com guest review
"Gorgeous landscaping, comfortable rooms"
First impression was a stale, musty odor in the lobby as soon as you walk in. I booked through Hotels.com and the front desk agent made it sound like there is a big difference in room type/location due to this. Get to the room (junior suite) and there are stairs only, no lift. **PROS: rooms are clustered in groups of four with casita feel, clean rooms, […] decent free wifi, gorgeous landscaping with nature trail, lots of wildlife, a labrynth(!!!), large tennis court, chef has an extensive garden. The shower, once I got over the cold blast (see below), was refreshing and had good pressure. **CONS to room: very loud A/C unit, no bathtub, shower entry is designed as to blast you with cold water if you want to turn it on, phone had no extensions marked, so 0 for everything (I'm channeling Anthony on Hotel Impossible). The pool was so far from my casita I didn't use it. **My consensus is this hotel is ideal for families staying an extended period. Over time, you could enjoy all the activities and feel at home. Read moreGenuine Hotels.com guest review
The only thing was we arrived at night and it was a little dark to find our room! Everything else was great!Genuine Hotels.com guest review
"Best Overnight Stay"
Impressive facilities.....will definitely stay again for numerous days! Highly recommend! !Genuine Hotels.com guest review
We enjoyed our stay. We had family visit us there. Everyone had a great time, hiking and visiting the horse stables. Our room was clean & comfortable and the veiw was nice from our room. It was relaxing, quiet & We will definately go again.Genuine Hotels.com guest review
The lGenuine Hotels.com guest review
We spent two nights at gtus hotel and we were very pleased with the visit. Highly recommended.Genuine Hotels.com guest review
I was extremely impressed with this resort. Beautiful resort with friendly staff. I will return.Genuine Hotels.com guest review
Horrible. Closest hot tub out of service. Husband had recent back surgery is the only reason we picked this location. Tv broke almost 5 hours. Frig broken. No quick response on anything. Tv repaired man gave up a free movie and front desk gave us a comped night. Icdont think i will ever get my husband back there.Genuine Hotels.com guest review
Want my money and night back!Genuine Hotels.com guest review
The rooms are great and spacious. The TV did not work for the last of our 3 days there. The pool was nice but had a lot of bugs in it. The pool was packed on Saturday but, the next two nights was much less crowded. Also on Saturday a room located with the porch facing the pool had a lot of traffic in and out of it with some people staggering. Also there […] were a couple females enjoying making out on their back porch 20 ft from the pool. It was a little hard to enjoy the pool with my family that day. Read moreGenuine Hotels.com guest review
We went on a stay cation as a family. My boys enjoyed themselves and we all relaxed.Genuine Hotels.com guest review
It was a beautiful resort but I didn't like the fact that check in wasn't until 4 and check out was 11. I feel that if the check in is later then the check out should be later too ( especially for the price I paid for the room). The day we arrived, we wanted to hang by the pool but we went to 2 different pools there but they were all packed. Also later […] that night, we found a millipede in our room!! Read moreGenuine Expedia guest review
"Nice Hotel, but needs help"
We were very pleased with our stay. Great location with a great view of the valley.Genuine Expedia guest review
Small hotel and liked that the pool was not over crowded but many patched areas on the roof, dirty bathroom and not very clean in general. The staff was not friendly- you could tell they were there because they had to be, we got most of our tips to get around from the grounds people because they were much more friendly!Genuine Expedia guest review
"Historic Charm historic condition"
I almost left before check in. The pictures are misleading. the description on Expedia is incorrect. The description says that there is pool side entertainment but there was none. The main pool area is old with stained pool decking and areas of peeling paint and damaged drywall in multiple locations. The pool bar is more like a plywood hut with watered […] down $10 drinks ( not an exaggeration ) the dining is much more expensive than the Hiltons we stayed at. The resort needs a lot of work and paint ( the paint must be 15 years old at least, fading and peeling on every building). There were two reasons I stayed 1: the reservation was non-refundable and I know why. 2: the room was very clean and was nice on the inside. The exterior of the rooms looks like a low rent apartment complex. If your looking for a resort go somewhere else! Read moreGenuine Expedia guest review
"Substandard resort with rude staff"
This is not a five star resort.XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXGenuine Expedia guest review
"Nice Get Away"
The only thing the hotel needs to increase is the parking. If you went out and when you came back there was little or no parking near our room. Had to park the other side of the hotel and walk back to our room. Lucky it wasn't raining.Genuine Hotels.com guest review
Overall the resort is beautiful and relaxing. Lots to explore. Gorgeous view from our balcony. Excellent service. Wish I could have stayed longer!Genuine Hotels.com guest review
"Nice location, dated facilities"
The location is good. Views are good. The lobby is nice. The rooms are in sepeate buildings with doors directly to outside. Some aspects of the rooms are dated and need maintenance.Genuine Expedia guest review
Although I was there for a very short trip, I thought the staff, room, and restaurant were really nice. I would totally make it a vacation destination with a longer stay next time.Genuine Hotels.com guest review
Everything was perfect. Mattress was a bit uncomfortableGenuine Expedia guest review
This is a nice resort in the North-East side of Tuscon. The rooms are large and beds were comfortable, but did find the air conditioning to be inconsistent in the room. Nice unique features throughout the resort.Genuine Hotels.com guest review
Response by Westward Look Wyndham Grand Resort and Spa Dear Tharwo, Thank you so much for taking the time to share your thoughts and experience with us and others. I have shared your air conditioning comment with our Engineering/maintenance team to address. Your overall high marks are greatly appreciated and we’ll look forward to your return! All the best and safe travels … D. Yamada General Manager
Spacious room, with comfy beds, and a large bathroom which enabled more than one more person to get ready at a time. Internet and cable service were spotty, at best. Excellent pool with wonderful poolside service!Genuine Hotels.com guest review
Response by Westward Look Wyndham Grand Resort and Spa Dear TXowl, Thank you so much for the wonderful review and high marks! It is greatly appreciated! We’ll certainly look forward to your return in the not too distant future! All the best and safe travels … David Yamada General Manager
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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