"I will be back!!"
I only paid $97 including tax and resort fee... Just an evening with my lady and W.L. was perfect! See you soon!Genuine Hotels.com guest review
They took money from meGenuine Hotels.com guest review
"Great place to stay for business or leisure travel"
Great service, clean, comfortable and big size rooms in perfect location. Beautiful view from the restaurant and very good and well prepared food.Genuine Hotels.com guest review
Great location, great pools, spacious suite!Genuine Hotels.com guest review
Loved it.Genuine Hotels.com guest review
"A PLACE TO RELAX"
My wife and I enjoyed the stay and we will return whenever we are in Tucson. Beautiful walking trails, well kept grounds. The room was just what we wanted to be able to relax, Large clean room with great bathroom and showers. We will return.Genuine Hotels.com guest review
Great get-away...must do the GEM during your stay!Genuine Hotels.com guest review
Hotel staff were very polite, Room was clean and mostly comfortable, we enjoyed our stay and would go back.Genuine Hotels.com guest review
"hiking Mt Lemon"
Amazing place and the price was above expectation for the experience- I would love to do it again if I can find such a great deal- The facility was beautiful- however the service at the restaurant was not where it should have been for this type of resort!!!!Genuine Hotels.com guest review
Rooms could use some up-grading....disappointing that pool was not available.Genuine Hotels.com guest review
"Gorgeous landscaping, comfortable rooms"
First impression was a stale, musty odor in the lobby as soon as you walk in. I booked through Hotels.com and the front desk agent made it sound like there is a big difference in room type/location due to this. Get to the room (junior suite) and there are stairs only, no lift. **PROS: rooms are clustered in groups of four with casita feel, clean rooms, […] decent free wifi, gorgeous landscaping with nature trail, lots of wildlife, a labrynth(!!!), large tennis court, chef has an extensive garden. The shower, once I got over the cold blast (see below), was refreshing and had good pressure. **CONS to room: very loud A/C unit, no bathtub, shower entry is designed as to blast you with cold water if you want to turn it on, phone had no extensions marked, so 0 for everything (I'm channeling Anthony on Hotel Impossible). The pool was so far from my casita I didn't use it. **My consensus is this hotel is ideal for families staying an extended period. Over time, you could enjoy all the activities and feel at home. Read moreGenuine Hotels.com guest review
The only thing was we arrived at night and it was a little dark to find our room! Everything else was great!Genuine Hotels.com guest review
"Best Overnight Stay"
Impressive facilities.....will definitely stay again for numerous days! Highly recommend! !Genuine Hotels.com guest review
We enjoyed our stay. We had family visit us there. Everyone had a great time, hiking and visiting the horse stables. Our room was clean & comfortable and the veiw was nice from our room. It was relaxing, quiet & We will definately go again.Genuine Hotels.com guest review
The lGenuine Hotels.com guest review
We spent two nights at gtus hotel and we were very pleased with the visit. Highly recommended.Genuine Hotels.com guest review
I was extremely impressed with this resort. Beautiful resort with friendly staff. I will return.Genuine Hotels.com guest review
Horrible. Closest hot tub out of service. Husband had recent back surgery is the only reason we picked this location. Tv broke almost 5 hours. Frig broken. No quick response on anything. Tv repaired man gave up a free movie and front desk gave us a comped night. Icdont think i will ever get my husband back there.Genuine Hotels.com guest review
Want my money and night back!Genuine Hotels.com guest review
The rooms are great and spacious. The TV did not work for the last of our 3 days there. The pool was nice but had a lot of bugs in it. The pool was packed on Saturday but, the next two nights was much less crowded. Also on Saturday a room located with the porch facing the pool had a lot of traffic in and out of it with some people staggering. Also there […] were a couple females enjoying making out on their back porch 20 ft from the pool. It was a little hard to enjoy the pool with my family that day. Read moreGenuine Hotels.com guest review
We went on a stay cation as a family. My boys enjoyed themselves and we all relaxed.Genuine Hotels.com guest review
"Nice Get Away"
The only thing the hotel needs to increase is the parking. If you went out and when you came back there was little or no parking near our room. Had to park the other side of the hotel and walk back to our room. Lucky it wasn't raining.Genuine Hotels.com guest review
Overall the resort is beautiful and relaxing. Lots to explore. Gorgeous view from our balcony. Excellent service. Wish I could have stayed longer!Genuine Hotels.com guest review
Although I was there for a very short trip, I thought the staff, room, and restaurant were really nice. I would totally make it a vacation destination with a longer stay next time.Genuine Hotels.com guest review
This is a nice resort in the North-East side of Tuscon. The rooms are large and beds were comfortable, but did find the air conditioning to be inconsistent in the room. Nice unique features throughout the resort.Genuine Hotels.com guest review
Response by Westward Look Wyndham Grand Resort and Spa Dear Tharwo, Thank you so much for taking the time to share your thoughts and experience with us and others. I have shared your air conditioning comment with our Engineering/maintenance team to address. Your overall high marks are greatly appreciated and we’ll look forward to your return! All the best and safe travels … D. Yamada General Manager
Spacious room, with comfy beds, and a large bathroom which enabled more than one more person to get ready at a time. Internet and cable service were spotty, at best. Excellent pool with wonderful poolside service!Genuine Hotels.com guest review
Response by Westward Look Wyndham Grand Resort and Spa Dear TXowl, Thank you so much for the wonderful review and high marks! It is greatly appreciated! We’ll certainly look forward to your return in the not too distant future! All the best and safe travels … David Yamada General Manager
"Not impressed-this is a resort?"
Positives-Front desk staff was very friendly. Bed was very comfortable. Water temp/pressure in shower was great. Negatives-The property is old, tired, and outdated. There was a wedding going on which made parking non-existent all night, and no accomodations made for other guests' parking. Toiletries had been half-used. left and not replaced, one coffee […] cup had been used and not replaced. Termite tunnels on top and water damage on bottom of doorframe to bathroom. Sliding door on closet broken/kept coming off the track. No bathrobes in room as advertised on website. Towels were extremely thin and flimsy. Iron/ironing board very old and flimsy. Windows not sealed so wind outside came through. Very few TV channels and weak signal-kept cutting in/out. Extremely loud upstairs neighbors-stomped around, slammed doors, talked loudly outside most of the night and again from 6:30-10:00AM. Didn't get to use the pool/hot tub because it was completely full and noisy. Manager was apologetic and said he would contact booking agency to get us a refund, and they refunded our $20 resort fee, which we didn't even use. But unless more effort is put into improvements, we won't be back. Read moreGenuine Hotels.com guest review
$20 resort fee wat too steep for small pools and small fitness centerGenuine Expedia guest review
It was my responsibility to find a hotel for one evening for our Ladies Trip. We left the next day for Canyon Ranch, just a 25 minute drive. Great rate! Great Resort! In fact, as our plane was landing we could see this beautiful resort surrounding a pool! I commented that it might be our hotel. No one believed me. Snap! Top notch staff too!Genuine Hotels.com guest review
Great resort, but they need a bigger pool...too crowded. Front desk clerks are every professional and friendly. The rooms are big and comfy. They upgraded my room for no fee. A big plus was you can ask for a late check out for as many hours as you'd like for $10.00 each hour. Will be staying here again and again.Genuine Hotels.com guest review
"Nice Resort with lovely views of the mountains"
This Hotel and staff bent over backwards to accommodate my Father who is bound to a wheelchair and has special dietary needs! A certain staff member ( as I can`t mention names) met my Father as soon as Medical Transportation arrived and brought him to our patio table. Once there the staff and chef made every attempt to give him a varied soft food diet. […] As my Father could not get out of the wheelchair most places would not give him a pedicure but the staff at the spa also made that happen for us also.I have never stayed anywhere with staff that have gone that much above and beyond their job descriptions. My Father turned 90yrs old while we were there and everyone made sure to make that special for him. I cannot say enough good things about this place. Thank you all for everything you have done for my entire family:) Read moreGenuine Expedia guest review
Westward Look was fabulous. The staff was attentive. We had a poolside room that was great and accessible to the pool and lobby. We absolutely loved it! Great room, comfortable stay, and would absolutely recommend to anyone planning a trip to Tucson.Genuine Hotels.com guest review
"Four nights stay."
Enjoyed the day relaxing at one of the pools. The larger pool was packed with people. Great service by phone at the other pool. They were very fast. Best services around.Genuine Expedia guest review
The room was very nice, clean and cool. The closet door was not fully opening and there was no extra bedding or pillows for the sofa bed. It looked really good inside, but the outside looked a bit tired.Genuine Hotels.com guest review
We came for a weekend away and thoroughly enjoyed our stay. The room was nice, we have a Jr Suite. Great space and comfortable bed. The shower was a bit dirty but overall the room was clean. We would stay again.Genuine Hotels.com guest review
The resort is great, but my room was very warm during the nightGenuine Hotels.com guest review
"Nice, not perfect, pretty good bang for the buck."
Very comfortable bed! We slept great while here. Nice room, but not pristine, i .e. patio chairs worn and shabby, handprints on patio door glass. There were some minor issues -- one can't turn on and adjust water in shower without getting wet, they forgot to replace our coffee cups one day. Our room's windows faced due west, and we weren't able to have […] our drapes open in later afternoon/evening, as sun was extreamly glaring. Our room was warm upon our arrival (80), it took our AC about an hour to cool our room down to 73. We had room service dinner one night, it came quickly and the food was fresh and tasty. Went to Gold the second night and sat on the patio and enjoyed the view, the food was good that night too. We were just here two nights, didn't try out pool or spa. I'd stay here again (it's conveniently located for me when visiting family) but I'd try to get a room that didn't face due west next time. Read moreGenuine Expedia guest review
"Another Beautiful Weekend!"
Relaxing and fun in a beautiful atmosphere. The staff is just great and always on hand to help and make my stay even more comfortable. I love having my own entrance into my private little villa, no lobbies and no elevators to walk through. The grounds and the views are quite beautiful, just perfect for the photographer in all of us. It is my personal […] getaway, maybe hidaway! I visit as often as possible, even the nightlife on weekends is fun with dancing and great music. Relax, have fun, enjoy! Read moreGenuine Hotels.com guest review
"Nice rooms, staff, pool and breakfast."
Swam in pool, was busy. Hotel was totally booked solid and once we were in our room, never heard anyone. Not one complaint, this is our third year stayingat this hotel. Our teen boys look forward to coming here.Genuine Expedia guest review
"Nice but too big"
Had a pleasant enough visit but the dinner service was slow and the resort was too large for my personal liking.Genuine Expedia guest review
Fantastic place that wows you! Doesn't look like much from the outside but the inside of the rooms and the amenities are amazing!Genuine Expedia guest review
"Tucson hotel needs facelift"
Lobby area and restaurant look great. Guest rooms not so much. Room looked very shabby bathrooms and cabinetry not in good condition. Bed was comfortable. Made came very late in the day. Safe and room was on high shelf could barely reach it. Had to stand on a chair. Called concierge from room phone with no answer. When I called the front desk they said […] they had no concierge. It was 100° On one of the days had to call to get water cooler at pool. If second pool no towels or water. Staff was very nice and helpful Read moreGenuine Expedia guest review
"Nice place for graduation stay."
Had a nice time. Enjoyed relaxing at pool. Nice trail walk.Genuine Expedia guest review
"old Tucson charm with a modern class"
We really enjoyed our getaway, it left us feeling pampered and relaxed. We especially found the staff to be accommodating and helpful. There was a small mix-up with the reservations at the beginning (which seemed to be more of a hotels.com problem), but the staff more than made up for it with their care for us! We also enjoyed the pool area and all […] the paths for walking. Read moreGenuine Hotels.com guest review
Only comment would be that the crowd appears to be older, and not many children, but hotel and staff were excellent!Genuine Hotels.com guest review
This resort is perfectly located in Northern Tucson with regard to ease of accessibility from I-10, hiking, parks, outstanding restaurants, downtown and the Biosphere 2! We rented a junior casita which was vary spacious for the two of us and our dog. The exterior of the resort looked a bit dated but both the landscaping (various indigenous plants and […] open) and room made-up for that. Hotel staff helpful if you ask them for something, but my experience with these types of resorts is they go out of their way to ask me if I need something, not the other way around. Overall, I would stay again. Read moreGenuine Hotels.com guest review
"Quiet place to stay"
Will stay there again. But is more geared to the younger than seniors.Genuine Expedia guest review
"Poor Customer Service"
Front desk staffed minimally - check in, check out, asking a question be prepared to wait. Also, housekeeping did not make it to my room 2 of 4 nights. One night they cam at 5 PM after being asked to come at 10 AM. Said they were short staffed that day. Seems like they are routinely short staffed.Genuine Hotels.com guest review
Nice hotel for the price. The room was very nice and overall I really enjoyed the property. The hotel restaurant was pretty good and there was a nice gym and even a herb/veggie/fruit garden that was neat to visit. The pool area needs a facelift, but other than that, we had a great time at this nice but not frou-frou Tucson hotel!Genuine Expedia guest review
We had a great stay at this hotel. The furniture was a little dated, but it was in very good condition, everything worked and the beds were fantastic....very comfortable. We ate breakfast at the restaurant and the fruit was fresh and very good and my sons choice was equally as delicious. For the price it's not a bad choice!Genuine Expedia guest review
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