"Nice facilities, secluded location near major road"
Our room was comfortable but had inadequate lighting. The facilities are excellent, with a big jacuzzis and pools, an attractive lobby and terrace, a spa, a well-equipped exercise room, beautiful tennis courts, and trails. We were a little disappointed not having dinner in the on-site restaurant because it wasn't open in mid-week, off season, but there […] are many nice restaurants nearby. Read moreGenuine Expedia guest review
Staff was great!Genuine Hotels.com guest review
"Well worth the price!"
Older but goodie hotel.Genuine Hotels.com guest review
"Great view of city lights"
Pleased with the lobby & dining, spent very little time at the hotel, only there to sleep. Did have 2 meals there.Genuine Expedia guest review
We were upgraded and the room was spectacular. Unfortunately, we got there late and left early the next day so didn't get to really enjoy the room much or the grounds. I've been to this property during the day and the grounds are beautiful. The only thing I didn't like was the resort fee, which I realize is common for such a property but hate paying […] a fee when all I did was sleep there. Read moreGenuine Hotels.com guest review
"Great location for Shopping!"
perfect view, great food, room had some issues with heating/cooling but overall super great and comfy!Genuine Expedia guest review
Good location, good facilities moderate priceGenuine Hotels.com guest review
"Room facing the desert."
The resort was beautiful and our room was great. Spacious room with balcony, overlooking the desert. Beautiful sunrises.Genuine Expedia guest review
There was a small print add on of $20 per day resort fee to the Expedia advertised price. I saw no value for the $20 per day I wonder why Expedia allowed this on there web site and why they did not publish the correct daily price. I have used Expedia since the late 1990's but have recently found that one has to really delve into the small print to ensure […] that the published package prices of flights and hotels are correct. I am sure that no one from Expedia will read and or respond to this comment and that I am wasting my time Read moreGenuine Expedia guest review
"One of Tucson's best"
Very nice hotel which provides a great old west experience.Genuine Expedia guest review
"Great beds. Wi-fi additional."
Overall excellent. Did not care for resort fee which allowed for wi-fi connection (20.00) per day. Wi-fi should be a given.Genuine Hotels.com guest review
Stayed for two nights and was pleasantly surprised. This hotel has a western charm and nearly all amenities that one could ask for minus golf course. Will definitely stay here again as the price is great and staff are very nice, also great linens, bed, towels...Genuine Expedia guest review
Our sons ands wives and children accompanied is on this trip. We were very comfortable, had excellent service, enjoyed the tennis courts, pools, hiking trails, thanksgiving buffet, accommodating restaurant servers, helpful front desk staff. We had a memorable holiday stay and will return in the future.Genuine Hotels.com guest review
"We will be back."
It was a 5 star. all but the coffee in the room.Genuine Hotels.com guest review
It was just one night, but it was delightful. The room was lovely, and the view very nice.Genuine Expedia guest review
"No bang big bucks"
While the grounds are beautiful the room was in terrible condition and in need of a lot of repairs and updating. the carpet was worn through to the point that the cleaning staff placed a towel over it. it was dark even with all the lights on and for the rates charged in comparison to other hotels in the area extremely high. On the good side the view […] was amazing. Read moreGenuine Expedia guest review
"Charm, peace and tranquility"
Lovely old tucson resort. large rooms, GREAT sheets, quiet with outside access. grounds peaceful.Genuine Expedia guest review
"the view plus"
Very helpful staff.Genuine Hotels.com guest review
"Unhappy with Check-In!"
When we checked in the girl at the front desk was raising her voice to an upset guest. Something to do with a rental car. We waited until they were done, and she checked us in. Not real friendly. When we got to our room, there were dirty towels in the shower and bathroom hook. We went to front desk and told them. The gentleman offered no apology, just […] said he would call housekeeping. We went to the bar and had a drink to wait for the maid to come back through. About an hour later, we came back to the room and a stack of towels were "thrown" on the chair by the door, and all the dirty towels were STILL in the bathroom! We called the manager of housekeeping who said he would take care of it. We went to dinner and came back to the room and everything was in good order. Just very disappointing with the whole check in experience! We travel a lot and have never experienced this! When I went to get the robe out of the closet the sleeve was ripped up! The housekeeper for that room should be fired! Read moreGenuine Expedia guest review
The room looked very worn. Housekeeping was poor. No new glasses daily, no bathmat daily, used wash clothes left in the shower. Rug was dirty and worn.Genuine Expedia guest review
"Decent place, very nice spa facilities"
The room was excellent! It's too bad the walking paths are not well lit...they'd be nice for an evening walk. Was not very "resort"-like. More like just a nice hotel with dining facilities and a pool.Genuine Expedia guest review
"Bugs in room"
Second time I stayed and found bugs in the room.Genuine Hotels.com guest review
Enjoyed the location and privacy with wonderful views and excellent food .Genuine Hotels.com guest review
"great place to stay!"
The location and grounds are beautiful. Staff were all helpful and friendly. Rooms were clean, comfortable and quiet. The spa is great as are the workout rooms. The food was rather ordinary for breakfast. Overall, wonderful place to stay!Genuine Hotels.com guest review
"Halloween with gran kids!!!"
Hotel is dated but well cared for.Genuine Hotels.com guest review
Everyone at the hotel was very friendly, from front desk, waite staff to maid staff. The accomodations were very good. You feel that you are tucked away, yet you are close to everything.Genuine Expedia guest review
It was perfect. Good room, nice comfortable bed.Genuine Hotels.com guest review
I had to stay in Tucson for a medical appointment in the morning. The room was very clean, very quiet and very comfortable. This is what I needed before my doctor visit. I have not stayed there for 25 years and it is still a wonderful hotel.Genuine Hotels.com guest review
We only spent one night but it was lovely. Great amenities, lots of great walking trails, comfortable, quiet room. Spotless. I would definitely recommend this hotel to anyone.Genuine Hotels.com guest review
"Avoid the noise"
This is our favorite place to stay in Tucson; have been visiting this resort since 2000. For the first time, we were put in a smaller room close to the pool. Usually we are further away from the pool/entertainment area in a larger suite. This time two parties were going on that evening and the noise precluded any sleep until the parties ended. This […] is the first time we had ever had to complain about anything. Ask for a suite away from the pool area and you will be fine. Read moreGenuine Hotels.com guest review
"Nice hotel away from busy downtown. Very peaceful."
The staff was friendly and helpful. Drinks and appetizers from bar were delicious. The Gold Restaurant was disappointing, our waitress never brought a water that was ordered and didn't return for check-another waitress had to take it after waiting 20 min. and the food was average, not what was raved about.Genuine Expedia guest review
Overall, I enjoyed staying here. We were stuck at the farthest room from the main building, so everything was a hike, but that was a minor inconvenience. The whole place just seemed a little bit tired. Nothing was ever just right. Stuff floating in the pools, towels in the fitness center a little frayed, public areas just a little dirty. I would stay […] here again if I got a good deal on the room, but I will look around before booking. Read moreGenuine Hotels.com guest review
"Perfect Tucson foothills resort"
Perfect weather, large room, comfy bed, beautiful grounds for hiking and strolling, nice pools and hot tubs, loved staying here. This is always our first choice in Tucson while visiting our daughter at University of Arizona. Worth the drive from campus!Genuine Expedia guest review
Room was clean and comfortable. Location was easy to find and had a great view of the mountains in Tucson. Room service was quick and the food was excellent..Staff was professional and friendly. I will stay again,on my next trip to Tucson.Genuine Expedia guest review
Our Daughter got married at the resort. Very nice stay.Genuine Expedia guest review
"Westward Look resort"
Beautiful grounds and large rooms, but no bathtub, only a shower and the shower drain was clogged in my room and had to be fixed. My friends' ceiling leaked their first night and they had to move at midnight to a new room. Hotel staff would not always leave enough towels and cups. Rooms were clean and beds/pillows very comfortable. Staff was very nice […] but just didn't seem very efficient. I had stayed there at least three times before but won't go back again. Read moreGenuine Expedia guest review
"Most relaxing and serene resort"
The resort is surrounded by lovely gardens and pathways. Beaufiful walk and workout in the morning, followed by Starbucks coffee in the lobby and reading the paper by the pool. When not enjoying the food at the restaurants on site there is a brand new Whole Foods store on the corner for a quick bite. Enjoyed our stay here!Genuine Hotels.com guest review
"great hotel great location!"
Close to everything very clean and big spacious roomsGenuine Expedia guest review
"U of A parent weekend"
The beds are doubles and not queens. Saying that, the beds are very comfortable other than the size. The hotel grounds and surrounding area are beautiful!! We did have 2 phones in our room and neither worked. I called the front desk from my cell phone and it took a long time to get through and the person that answered was really not into customer service. […] We also received only 1 towel for 4 people on the second night stay (one of the reasons that I had to call)...not sure what happened there. There were no black out blinds so we experienced sunrise which was ok for us but might not be for everyone. I loved the spaciousness of the room and the view from the balcony!! I would stay here again but only if the price is right. The pool areas were also lacking. You are about 20-30 minutes away from U of A, depending on traffic, which is a consideration if that is why you are visiting Tucson. Read moreGenuine Hotels.com guest review
"No internet for 4 days"
In our building, #7, we had no internet. I called the front desk, the hotel maintenance people and even the company that installed the wifi, all to no avail. I gave up after day 3. By the way, they charge $20/day for a resort fee which includes wifi, which I never got in my building. Great pool but no service. They should have hotel personnel at the […] pool. Once ordered food at the hotel pool by calling room service, food arrived 1 hour later. Lovely resort setting but a lot of problems, one major problem and many minor ones. Read moreGenuine Expedia guest review
The hotel was relaxing. My junior suite was spacious and comfortable. The hotel staff was helpful and pleasant. There were lots of weddings going on and you didn't even realized it. I would stay here again.Genuine Expedia guest review
Room location was a little difficult but once we got there it was awesome!Genuine Hotels.com guest review
"Hotel Grounds are Fun"
Love the cactus - especially the labeled ones. Staff nice, room clean but dog-eared. No set up to eat room-service at a table.Genuine Hotels.com guest review
"Great Location for our event"
We loved the grounds and the layout of the rooms was great. There were a few things that need attention: The hot tub right outside our poolside room was not hot at all and it was quite windy and cooler while we were there so should have felt hotter just because of the outside temp but it was barely warm. There was a hair in the shower on check in and […] a dead scorpion is still in the light fixture in the shower(inside the glass cover). And for the higher quality of the rest of the place the beds are terrible at best, a mattress topper on a rock hard bed made for two really uncomfortable nights of fit full sleep. But out of the three resorts we have stayed in in that area so far it is our favorite!! But please get new beds, those were some of the worst mattresses we have ever slept on in a resort. Read moreGenuine Hotels.com guest review
The hotel was very nice. We got a jr suite and it was big. There was a king size bed and a sofa couch. It also had a large bathroom. Beds were really comfy too. We got an amazing deal. The restaurant GOLD was really good too.Genuine Hotels.com guest review
"Nice resort with terrific restaurant and gardens"
The cactus and flower gardens were top notch -- especially the butterfly garden. Resort trails were nice and contained my nice cactus specimens from the Sonoran desert. The "Gold" restaurant was a little pricey, but the food was excellent. The health club, pools, and tennis courts were very nice. The room was large and comfortable, but could have been […] a bit cleaner. The bathroom ceiling fan and vent were quite dirty. The TV was good size, but rather old and would require 2-3 second to change channels, per channel. Read moreGenuine Expedia guest review
A bit dated but very comfortable roomy and a great value!Genuine Hotels.com guest review
A little aged, but clean and very comfortable and fun. Great value!Genuine Hotels.com guest review
While others checked in early, even without reservations, we were told we have to wait until late afternoon for a room assignment and when we did finally get a room, we were assigned a room for handicapped. We did not ask for ADA accommodation..Genuine Expedia guest review
"Nice and quiet"
We were very happy with how quiet the surrounding area was. There wasn't anyone banging on the walls or running up and down a hallway. The resort was easy to navigate around and the service was good when my wife got a massage.Genuine Hotels.com guest review
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