"No hot water in morning!!!"
Hotel was ok. But I had a class at 7:30 am. So I woke up to get into shower and water was luke warm. Checked sink and same. Very unsatisfied!!!Genuine Expedia guest review
My sister, mom and I had a wonderful time staying at the Cape Codder. First time staying at the hotel. Staff, accomodation and service wad very good. I will definitely return!Genuine Hotels.com guest review
We had a wonderful time staying for the night to celebrate our anniversary. The hotel was wonderfully priced, the wave pool and hot tub were fun, the spa was relaxing, and the wine bar was a great hangout.Genuine Hotels.com guest review
"Quick work lay over!"
It was ok and to the better side of good but needs and update.Genuine Expedia guest review
The hotel staff was nice and our room was clean and comfortable. I was surprised by the lack of security. Anyone could come in the building where the guest rooms were located. The hallways were dated, dirty and generally run down. I put a blanket at the bottom of our door so sound and light wouldn't come in, my sister pointed out that there were still […] huge gaps around the entire door. You can see where this may have once been a great hotel. Again, the staff was nice and the room was clean, comfortable and updated, it was the overall property that needed updating. Read moreGenuine Expedia guest review
"great fior kids service lacking"
I always like to start with positives...the pool and lifeguard staff was amazing my kids had a ball and I would return for that simple reason...That is where my praise ends...The staff at the restaurant was extremely unpleasant and the food was expensive.. we ordered a burger and pizza from the restaurant for room service and there was a charge to deliver...little […] did I know it was per item... the waiter came up with no change and after he left we noticed the pizza was burnt to a crisp...the maid staff was extremely unfriendly and acted like I commited a federal offense when I asked for a towel.. this hotel is not cheap and they should remember they need their customers to stay in business. Read moreGenuine Hotels.com guest review
"budget friendly, great deal"
The kids loved the wave pool and game room. A little run down, but great value for the price. Front desk was friendly and helped by calling cabs on several occasions for meGenuine Hotels.com guest review
children loved the wave pool and slides...landscaping very nicely done and staff was courteous. The lobby was imaginatively decorated for Halloween, too.Genuine Hotels.com guest review
The room was great except the people upstairs were like a herd of elephants. They need better soundproofing! Otherwise, we enjoyed our stay very much!Genuine Hotels.com guest review
"Great staff. Nice rooms. Good location"
It was our anniversary and they gave us a free room upgrade. The Hearth and Kettle was convenient with good prices and great food. Located close to good restaurants and shopping. We had a very nice time.Genuine Expedia guest review
We had such a great time that the kids never wanted to leave the hotel. Next time we will have to stay for a few nights. They have great activities for kids which meant some relaxing time for Moms and Dads.Genuine Expedia guest review
My room was very nice but I think they should consider renovating the restaurant. The food was good but the place needs a facelift.Genuine Hotels.com guest review
"Hotel accomodated our group well with 2 dining ar,"
Very nice without complaintGenuine Hotels.com guest review
"Good location with lovely appearance."
The hotel itself was very appealing with well-kept grounds and pools. Attached restaurants are convenient. Unfortunately, the bathroom needed attention. Sink drain did not work and toilet needed to be secured.Genuine Expedia guest review
"Had a problem on my end with booking"
the manager and expedia were so help full the place is nice and clean pools and bars and food were awsome had a gret time and will be back soon excited my expectationsGenuine Expedia guest review
"Mildewed, damp carpet"
Our room on the ground floor facing the parking lot would have been fine...but the carpet seemed slightly damp and gave off a mildew-like odor. The air conditioner cooled the room but did not remove the dampness. We had an uncomfortable night and woke up congested and coughing.Genuine Expedia guest review
"Room next to compactor, very noisey;"
Bed was very uncomfortable, blankets and pillows were not clean. Room near compactor, very noisey and couldn't sleep. Staff not very informed regarding Hyannis area. We were very disappointed and couldn't wait to leave. We love the Cape and have been there several times; this was our first bad experience in 35 years. I've never had to write a negative […] review like this before and I don't like doing so. Cape Codder Resort needs to do a lot better. We didn't complain because we expected everything to be suitable and live up to expectations. Read moreGenuine Expedia guest review
Great amenities! Indoor pool was like a mini water park which kids loved! Outdoor pool looked neat too, but weather prevented us from trying. Gym was good too. Definitely would go back.Genuine Expedia guest review
"Nice Hotel, but not for us."
This hotel mostly suites couples with young children. Unfortunately we don't have kids so it didn't work the best for us. But overall i have nothing negative to sayGenuine Expedia guest review
"The most overpriced hotel I've ever stayed in"
I stayed Cape Codder with my husband for a night at the end of August. I think this hotel is the most overpriced hotel I've ever stayed in. The room left much to be desired except for comfortable pillows. It was a little bit moldly and disappointing. The TV didn't work when we arrived at the room and we had to call a person to fix it. In addition, […] the pool wasn't what we were expecting. The indoor pool is a little bit old and totally for kids. Moreover, the hospitality of the staffs was very disappointing while I saw a guidebook describing this hotel as a first-class accomodation. I left something precious in my room. I realized it soon after checkout and called the hotel. Though the clerk said she would check it and call back, it was so precious for me that I returned to the hotel soon after the call. It took an hour to come back there but she hadn't checked it yet. She had poor support about it and seemed to be insulting my poor English. After she made a contact with a room keeper, she said there was nothing in the room. I was absolutely sure where it had been, so I went to check the room but it was after cleaning. It was totally my failure that I left it in the room but it must have been found if she had moved more quickly. In addition, they don't reply the email my husband sent. I've never stayed in the first-class hotel with such service! Read moreGenuine Expedia guest review
Family loved the wave pool and the outside pool. Close to center of Hyannis. We stayed during the summer so it was a little pricey. We used our welcome rewards so it was more affordable for us. Kids loved the pool so we would stay here again for that reason.Genuine Hotels.com guest review
"Fabulous family-oriented hotel."
I loved the loft suites, so comfortable and cozy with a fireplace, Jacuzzi, and sleeping loft. The hotel had fantastic service.Genuine Hotels.com guest review
"Nice getaway resort."
The looks on arrival are deceiving. Nothing too special unilnou check in and discover the resort area the rooms surround. Nice pools, landscaping, beach themed area, fire pit and outdoor movie at night are great. Wish the outdoor pool was open later. It closes way to early. Rooms are a bit worn, could use some updating but overall nice.Genuine Hotels.com guest review
Arrived at the hotel just shy of the check-in time of 3PM. I was quickly given keys to my room, which was great. Extremely clean and well kept, although the mattress had gone soft and probably needs replacing. Did not prevent me from getting a good nights rest, though. The facility has an in-door wave pool, an outdoor swimming pool, hot tubs at both, […] and water slides. Very kid friendly, but there are adult hours for the outdoor pool. Location is great. Very close to the middle of Cape Cod so going in either direction is not an issue. It is also very close to a ferry if you feel like going to one of the islands. It's only about a 5 minute drive to the famous Main St of Hyannis. Excellent nightlife there. I would definitely recommend the Cape Codder to those visiting the area. Read moreGenuine Expedia guest review
This place was a surprise. Classy lobby, helpful, friendly staff. My room was a duplex with a full bathroom, couch, fireplace, TV, closet and small fridge downstairs and another full bathroom and TV upstairs along with the bed. In addition, next to the bed is a jacuzzi for two! The hotel features a nice saltwater outdoor pool and an indoor wave pool. The […] hotel is about 3 miles from the Hyannis boating area and so is very conveniently located. I didn't try the restaurant. Read moreGenuine Expedia guest review
it was ok but nothing specialGenuine Hotels.com guest review
"Air conditioners need updating"
The first room assigned had an air conditioner that sounded like a lawn mower! Staff was quick to come and check out the problem. We were then moved to another room, the air conditioner was a bit quieter, but would stop during the night, creating an uncomfortable stuffy room. The on/off made it difficult to sleep. I needed ear plugs to drown out the […] noise when it was working, and then woke up with no air flowing. We ended up turning the system to just FAN to get air in the room. Did not sleep good. Would hesitate to recommend this hotel because of AC, but other amenities made up for it!!! Read moreGenuine Expedia guest review
The hotel was very nice, the staff outstanding. I certainly would stay there againGenuine Hotels.com guest review
The Hotel is tired and needs an overall renovation. Not worth the cost.Genuine Hotels.com guest review
One night quick get away with the kids.. Awesome place . Loved it.Genuine Hotels.com guest review
"Good location, close to ferries."
Front desk very friendly. Room very large; comfortable King Bed, decent size bathroom. View to parking lot not great, but convenience of having doorwall direct to the car is very useful. Some of resort is newer, some a bit tired, but generally in good shape. Considering the hotel was very full i was impressed at the quietness and lack of intrusive […] neighbors. Read moreGenuine Expedia guest review
This hotel was perfect for our stay. The room was very clean and neat. It was only a $10 taxi ride from downtown Hyannis. We were very satisfied with our stayGenuine Hotels.com guest review
this hotel is good if you have kids,the indoor pool is nice ,but I don't like the service ,I don't like idea no drink on pool area,i don't like the restaurante ,I call and ask for server on pool and nobody coming ,bad service,the room don't have refrigerator ,I never book this restaurante againGenuine Hotels.com guest review
Great hotel if you are traveling with Children Bed was too soft.Genuine Hotels.com guest review
"Clean, friendly and fun!"
A great weekend getaway. Lots to do and make sure to enjoy the delicious food at the Hearth and Kettle restaurant.Genuine Expedia guest review
"The room décor was dated."
The air conditioner was very loud and kept us up at night. It was disappointing that you had to wear a bracelet to the pool and you could only use the pool until 11:00 on the day you were checking out. They did not give us bracelets for that day at all. Check in was at 3:00 on the day we arrived. I had also thought that breakfast was included, but it […] was not. We did not go to the indoor wave pool. I think the hotel is more geared to families with younger children. Read moreGenuine Expedia guest review
"Excellent facilities, and great staff."
The hotel was very clean. We arrived in the afternoon and didn't have to wait too long for check in. The outdoor pool was also very clean and inviting. Thank you for such a nice stay.Genuine Expedia guest review
"I would be embarrassed to promote this hotel."
The hotel was very old, outdated, and dirty. Very, very, dirty. The carpets were stained and soiled in the hallways, common areas, and the rooms. The bathroom smelled like a dirty dish cloth even after it was cleaned. The ceiling was coming down in the room and in the bathroom. The surrounding areas such as parking lot etc. had weeds growing everywhere. […] The outdoor areas inside the complex were nice, but it did not make up for the filth inside. Read moreGenuine Hotels.com guest review
"Was ok/ hit or miss mediocre to acceptable at time"
Everything was hit or miss--some staff great, others bitter and angry; some amenities great, others absent or sub par; weird combination of very comfortable to wow, I can't believe they don't have this or I can't believe I had to deal with that.Genuine Expedia guest review
The hotel is probably best for families with children- lots of activities for them. We only stayed for the weekend. Location was central, but view of parking lot from balcony was not appealing. Room was clean, nothing exceptional. Peak season was very expensive for what you get.Genuine Hotels.com guest review
"Great for kids but kinda run down..."
MY wife and I went to the Cape Codder for an Anniversary getaway. We booked the hotel in a bit of a hurry because it had the few amenities we wanted - pools, spa, hottubs, etc. Despite the name, "Resort & Spa", it is not a relaxing getaway for adults. There is a mini waterpark inside which would have been GREAT for our kids but not so much for our getaway. […] The area of the hotel we were in smelled like industrial-strength chlorine and everything in the room always seemed damp. The room was OK - pretty typical layout. The people there were very friendly and the pricing (considering the area) was fair. The location was pretty central to all of hte places we went and only a couple miles from Main St in Hyannis. Read moreGenuine Hotels.com guest review
"NOT worth the $200 a night !"
Staff was flat and told us nothing about our stay, only how to get to our room. Beds were bad with lots of pillow topping to mask that fact, ill fitting sheets and mystery stains, had a back ache from lack of support to beat the band. A.C. kicked on and off like a loud generator keeping us up all night. Halls not equipped with A.C. making them stuffy […] and smelly. A.C. not working in game room. The place is a maze, did not see one elevator! It was a step above camping and NOT worth the $200. a night for sure! Read moreGenuine Expedia guest review
"Nice pools for the family."
The location was ok for the price and the pools were excellent. Lots of stuff for kids to do. Activities as well as the pools About 10 min from town and the beaches Rooms were a little outdated.Genuine Expedia guest review
"Resort was not what we expected."
Overall not a very good experience. Really nothing much to say just very disappointed with this resort.Genuine Expedia guest review
I had a great experience. No complains about it. Great Night stay.Genuine Expedia guest review
Clean, spacious and close to downtown Hyannis. Reasonably priced and didnt require a 2 night min stay.Genuine Expedia guest review
Love this hotel - the only issue that we had was the ac/heating unit rattled loudly throughout the night which was disruptive. We have not experienced this before at this hotel.Genuine Hotels.com guest review
"Cant wait to go again!"
The staff was great and they upgraded our room for freeThe bed was sooo comfortable .The outdoor pool is awesome and my husband and i like the adult only times.we had the best blood marys at the hearth and kettle. The dinner at the grand wine cru bar was just ok, dont get the pizza its just flatbread bland and soggy ,but the views on the patio and […] the band more than made up for it. Read moreGenuine Expedia guest review
"Nice hotel centrally located"
love this hotel, nice pools and the Hearth and Kettle is a great restaurant.Genuine Expedia guest review
"Ok but not worth the price"
Not bad. We didn't go into the pool areas. I like that the Hearth & Kettle is attached to the resort. They didn't have our reservation info so it took a while to check in and when I asked for info on what channel the Bruins would be on they didn't know that info. I would have liked the front desk to be a little more knowledgeable. The room was good […] but the floor was wet from the rain. We had a ground floor room and the sliding door wasn't sealed well. It was pretty annoying. Read moreGenuine Expedia guest review
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