Arrived at the hotel just shy of the check-in time of 3PM. I was quickly given keys to my room, which was great. Extremely clean and well kept, although the mattress had gone soft and probably needs replacing. Did not prevent me from getting a good nights rest, though. The facility has an in-door wave pool, an outdoor swimming pool, hot tubs at both, […] and water slides. Very kid friendly, but there are adult hours for the outdoor pool. Location is great. Very close to the middle of Cape Cod so going in either direction is not an issue. It is also very close to a ferry if you feel like going to one of the islands. It's only about a 5 minute drive to the famous Main St of Hyannis. Excellent nightlife there. I would definitely recommend the Cape Codder to those visiting the area. Read moreGenuine Expedia guest review
This place was a surprise. Classy lobby, helpful, friendly staff. My room was a duplex with a full bathroom, couch, fireplace, TV, closet and small fridge downstairs and another full bathroom and TV upstairs along with the bed. In addition, next to the bed is a jacuzzi for two! The hotel features a nice saltwater outdoor pool and an indoor wave pool. The […] hotel is about 3 miles from the Hyannis boating area and so is very conveniently located. I didn't try the restaurant. Read moreGenuine Expedia guest review
it was ok but nothing specialGenuine Hotels.com guest review
"Air conditioners need updating"
The first room assigned had an air conditioner that sounded like a lawn mower! Staff was quick to come and check out the problem. We were then moved to another room, the air conditioner was a bit quieter, but would stop during the night, creating an uncomfortable stuffy room. The on/off made it difficult to sleep. I needed ear plugs to drown out the […] noise when it was working, and then woke up with no air flowing. We ended up turning the system to just FAN to get air in the room. Did not sleep good. Would hesitate to recommend this hotel because of AC, but other amenities made up for it!!! Read moreGenuine Expedia guest review
The hotel was very nice, the staff outstanding. I certainly would stay there againGenuine Hotels.com guest review
The Hotel is tired and needs an overall renovation. Not worth the cost.Genuine Hotels.com guest review
One night quick get away with the kids.. Awesome place . Loved it.Genuine Hotels.com guest review
"Good location, close to ferries."
Front desk very friendly. Room very large; comfortable King Bed, decent size bathroom. View to parking lot not great, but convenience of having doorwall direct to the car is very useful. Some of resort is newer, some a bit tired, but generally in good shape. Considering the hotel was very full i was impressed at the quietness and lack of intrusive […] neighbors. Read moreGenuine Expedia guest review
This hotel was perfect for our stay. The room was very clean and neat. It was only a $10 taxi ride from downtown Hyannis. We were very satisfied with our stayGenuine Hotels.com guest review
this hotel is good if you have kids,the indoor pool is nice ,but I don't like the service ,I don't like idea no drink on pool area,i don't like the restaurante ,I call and ask for server on pool and nobody coming ,bad service,the room don't have refrigerator ,I never book this restaurante againGenuine Hotels.com guest review
Great hotel if you are traveling with Children Bed was too soft.Genuine Hotels.com guest review
"Clean, friendly and fun!"
A great weekend getaway. Lots to do and make sure to enjoy the delicious food at the Hearth and Kettle restaurant.Genuine Expedia guest review
"The room décor was dated."
The air conditioner was very loud and kept us up at night. It was disappointing that you had to wear a bracelet to the pool and you could only use the pool until 11:00 on the day you were checking out. They did not give us bracelets for that day at all. Check in was at 3:00 on the day we arrived. I had also thought that breakfast was included, but it […] was not. We did not go to the indoor wave pool. I think the hotel is more geared to families with younger children. Read moreGenuine Expedia guest review
"Excellent facilities, and great staff."
The hotel was very clean. We arrived in the afternoon and didn't have to wait too long for check in. The outdoor pool was also very clean and inviting. Thank you for such a nice stay.Genuine Expedia guest review
"I would be embarrassed to promote this hotel."
The hotel was very old, outdated, and dirty. Very, very, dirty. The carpets were stained and soiled in the hallways, common areas, and the rooms. The bathroom smelled like a dirty dish cloth even after it was cleaned. The ceiling was coming down in the room and in the bathroom. The surrounding areas such as parking lot etc. had weeds growing everywhere. […] The outdoor areas inside the complex were nice, but it did not make up for the filth inside. Read moreGenuine Hotels.com guest review
"Was ok/ hit or miss mediocre to acceptable at time"
Everything was hit or miss--some staff great, others bitter and angry; some amenities great, others absent or sub par; weird combination of very comfortable to wow, I can't believe they don't have this or I can't believe I had to deal with that.Genuine Expedia guest review
The hotel is probably best for families with children- lots of activities for them. We only stayed for the weekend. Location was central, but view of parking lot from balcony was not appealing. Room was clean, nothing exceptional. Peak season was very expensive for what you get.Genuine Hotels.com guest review
"Great for kids but kinda run down..."
MY wife and I went to the Cape Codder for an Anniversary getaway. We booked the hotel in a bit of a hurry because it had the few amenities we wanted - pools, spa, hottubs, etc. Despite the name, "Resort & Spa", it is not a relaxing getaway for adults. There is a mini waterpark inside which would have been GREAT for our kids but not so much for our getaway. […] The area of the hotel we were in smelled like industrial-strength chlorine and everything in the room always seemed damp. The room was OK - pretty typical layout. The people there were very friendly and the pricing (considering the area) was fair. The location was pretty central to all of hte places we went and only a couple miles from Main St in Hyannis. Read moreGenuine Hotels.com guest review
"NOT worth the $200 a night !"
Staff was flat and told us nothing about our stay, only how to get to our room. Beds were bad with lots of pillow topping to mask that fact, ill fitting sheets and mystery stains, had a back ache from lack of support to beat the band. A.C. kicked on and off like a loud generator keeping us up all night. Halls not equipped with A.C. making them stuffy […] and smelly. A.C. not working in game room. The place is a maze, did not see one elevator! It was a step above camping and NOT worth the $200. a night for sure! Read moreGenuine Expedia guest review
"Nice pools for the family."
The location was ok for the price and the pools were excellent. Lots of stuff for kids to do. Activities as well as the pools About 10 min from town and the beaches Rooms were a little outdated.Genuine Expedia guest review
"Resort was not what we expected."
Overall not a very good experience. Really nothing much to say just very disappointed with this resort.Genuine Expedia guest review
I had a great experience. No complains about it. Great Night stay.Genuine Expedia guest review
Clean, spacious and close to downtown Hyannis. Reasonably priced and didnt require a 2 night min stay.Genuine Expedia guest review
Love this hotel - the only issue that we had was the ac/heating unit rattled loudly throughout the night which was disruptive. We have not experienced this before at this hotel.Genuine Hotels.com guest review
"Cant wait to go again!"
The staff was great and they upgraded our room for freeThe bed was sooo comfortable .The outdoor pool is awesome and my husband and i like the adult only times.we had the best blood marys at the hearth and kettle. The dinner at the grand wine cru bar was just ok, dont get the pizza its just flatbread bland and soggy ,but the views on the patio and […] the band more than made up for it. Read moreGenuine Expedia guest review
"Nice hotel centrally located"
love this hotel, nice pools and the Hearth and Kettle is a great restaurant.Genuine Expedia guest review
"Ok but not worth the price"
Not bad. We didn't go into the pool areas. I like that the Hearth & Kettle is attached to the resort. They didn't have our reservation info so it took a while to check in and when I asked for info on what channel the Bruins would be on they didn't know that info. I would have liked the front desk to be a little more knowledgeable. The room was good […] but the floor was wet from the rain. We had a ground floor room and the sliding door wasn't sealed well. It was pretty annoying. Read moreGenuine Expedia guest review
"ok. Not great for families with toddlers"
After hearing great things about the wave pool, my husband and I brought my two toddler children here for a night. They do not allow any kind of flotation devices (except arm floaties) which was a huge problem for us. Even the shallowest points of the pools were too deep for my 2 year old. My kids were also to small to ride the slides or go in the warm […] (not hot) tub. Do NOT go here with kids under 5 years old. They will not be able to enjoy the pools. The fitness center was closed for renovations and we had to hound an extremely uninterested lifeguard to open the outdoor pool. (though we then found it was too deep for my kids and they were not allowed any kind of flotation) Our room was expensive but fairly unimpressive. I have never complained about a coffee maker before but ours was absolutely horrible and barely worked. You would find a similar room at almost any 2 star hotel. There were older kids there who looked happy but for the price and few amenities, we would probably never go here again. Read moreGenuine Expedia guest review
The hotel was ok. Our room was next to the service door. The section we had to walk in to the hotel was very worn looking , our room was also very warn looking. It did not feel like a nice get away. The hotel is geared to childen which is fine. With that said the adults could not enjoy the pools.etc. We are use to a nice room a nice pool we can enjoy. […] We did not have either at this hotel. Read moreGenuine Hotels.com guest review
The room needs updating mechanically. The hot and cold water did not mix in the shawer, and I could not finish my shawer. I did not have time for them to help me with the problem, because I had to check out early in the morning. I was quite disappointed with the hotel.Genuine Hotels.com guest review
"Decent hotel with lots of great ammenities"
The price seems high for how old the decor is. It could be decorated nicer & more modern. Very clean, great restaurants that close & stop serving way to early on Fri & Sat nights. Breakfast at Hearth & Kettle or whatever was awesome!Genuine Expedia guest review
Great hotel - fun pools but was disappointed as the outdoor hot tub wasn't working.Genuine Hotels.com guest review
Place to rest and very satisfied Clean room, very sophisticated furniture and other items Good food tooGenuine Hotels.com guest review
2 large beds, good indoor pool area which kids plus myself enjoyed..location near supermarket, gas station and relatively close to town.large hotel that's deceptive, beach area within grounds, events...all in all a good night stay, ant complain.Genuine Hotels.com guest review
"great quick getaway with kids"
We had a great time with kids age 9-12, great pools and activities for them. Delicious food at on site restaurants!! Pools and activities are best for kids under thirteen.Genuine Hotels.com guest review
"Lots of kids activities"
The outside of the resort is not especially impressive, but inside is very nice. We went overnight one night during a special April vacation week for families with kids. Everything was very kid-friendly. If you want a romantic stay, this is not the place for you. The indoor pool was fabulous, was too chilly for the salt0water outdoor pool, though it […] was open. All staff was very friendly and attentive. The outside of the building needs remodeling. Was very convenient to have the restaurants right there as well. Read moreGenuine Hotels.com guest review
The hotel is old and room smelled very musty. The fireplace room we rented was a sterno cup You light and put in the fireplace.. Was definitely not worth the money!!Genuine Expedia guest review
"great for a family getaway!"
We had a great time - perfect place to stay with an 8 year old. The hotel could use some updating but it was clean and the staff were all super nice. THANK YOU!Genuine Hotels.com guest review
"really a cape cod family resort"
It was a nice hotel but much more of a family resort than what comes to mind when you say "resort and spa." The room was clean and comfortable. The restaurant was terrible however.Genuine Expedia guest review
"2nd visit not so happy"
The check-in was late and there was food on the floor from the previous resident. And a maintenance person came to do a repair just as we were settling in. I would of expected that to be done during our late check-inGenuine Expedia guest review
"Young kids will love it"
Great for kids - wave pool is great- many great family activitiesGenuine Expedia guest review
"Great hotel for family"
Family oriented. Was there for Easter weekend there were several events for children.Genuine Expedia guest review
"Great for kids"
Good price. Wave pool and two water slides are enough to satisfy most little kids over 42 inches tall. Good food at the Hearth & Kettle which is attached. Perfect one or two night getaway in the middle of winter on Cape CodGenuine Hotels.com guest review
Overall the hotel was neutral. Decent rooms, kind of worn. There was lots for the kids to do and they had a blast. Great for a short get away, but don't expect luxury.Genuine Hotels.com guest review
"Overnight trip to attend funeral."
Comfortable room with the overall interior condition very good. The outside areas looked run down in places, but have to keep in mind it is winter. Had dinner and breakfast in the H & K restaurant. Food was very good at both meals.Genuine Expedia guest review
"GREAT FAMILY GETAWAY!"
We all loved the outdoor heated pool!! Didn't even realize they had one until we got there. Very clean rooms and everything you need right at the Hotel. The kids loved the arcade and live animal show they had on Saturday night. Hotel was convienent to stay in for the Hyannis Half Marathon!Genuine Hotels.com guest review
"Midwinter family get-away"
We travelled with 3 kids, ages 8, 5 & 2. The hotel offered many activities geared towards children of that age group. The wave pool was a lot of fun, although the water could have been much warmer. The game room was a huge draw for our group and having a free bounce house was a definite bonus! We ate at the Hearth and Kettle Restaurant our first night […] but service was slow and the food was really disappointing so we ate outside the hotel for the other meals. Read moreGenuine Hotels.com guest review
Great place for families to get away for a night or 2.Genuine Expedia guest review
"Not worth the money"
What a mess of a "resort" - endless hallways of buildings adjoined after the fact, some amenities "included" were only so if you paid for them. The Hearth + Kettle restaurant was disgusting. Total bummer of a vacation. Even the kids didn't like it.Genuine Hotels.com guest review
"Couple from Iceland"
We were satisfied with the stay, we came fore relaxing, and we did that, thanks.Genuine Hotels.com guest review
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