"Made a good overnight"
This hotel was good for overnight (we got in late and left early) so it was a good value. The kids enjoyed the pool. The breakfast was good as well the only bad thing was the room smelled like mildew. it made it hard to rest comfortably. The kids were fine though, they didn't mind.Genuine Expedia guest review
The stay was not bad. My only concern is that we were given a special needs room instead of a one of the standard rooms. I did not understand the reasoning behind that. So not sure if I would use Best Western in Ingram Park. The staff however did a good job of fixing some other issues we had with our room.Genuine Hotels.com guest review
We were visiting for my son's BMT graduation this past week. Room was clean, plenty of towels, and the central area is beautiful. The staff was very helpful, as well as very nice. The breakfast area is really cramped, but they do open the adjoining room for more seating. Overall if we ever stay in San Antonio again, we would stay again. Actually stayed […] an extra night because our son's flight received honor flight and received town pass. Read moreGenuine Expedia guest review
When we arrived we noticed that our rooms a/c unit was leaking and it was not cooling. We let the front desk know and they had us in another room in 10 minutes. It was fast service and the other room was perfect. The pool area was nice.Genuine Hotels.com guest review
After a year of hard working there's nothing like a nice place to restGenuine Hotels.com guest review
"Room was clean and bright"
Had all amenities, fridge, microwave, coffee - Very Clean. Pool was very nice and a complimentary breakfast. All for a great price - will for sure stay there again when visiting Sea World, which we do fairly often.Genuine Expedia guest review
Weird smell when we opened the door. My daughter's first response was Ewww! Carpet cleanliness questionable. Was afraid to walk on carpet without flip flops. No soap in room to wash hands, had to walk to front office to get some. Even though I booked through expedia and paid in advanced I was charged again by the hotel. Not happy. The photographer of […] the photos of the rooms did an awesome job creating a great image for the hotel, the reality was far from it. Read moreGenuine Expedia guest review
it was horrible. hotel did not have enough beds in the suite like they said it did. manager was the most rude person ever. will never stay again and do not recommend for anyone with family. they are still trying to charge my card more because the manager thinks 12 year old are adults and should pay extraGenuine Hotels.com guest review
"Nice motel near seaworld!"
Motel was nice,clean very comfortable & very inexpensive.Genuine Expedia guest review
"Great Place To Stay"
I'm a single mom who travels, a lot, with her kid. This was one of the best places I've stayed in awhile. Safety is always an issue for me and the lay out is very open-- such that there are no dark corners, no rooms tucked in the back of the lot, the parking lot was well lit. I felt more than safe at Best Western @Ingram. Room was impeccable: Spotlessly […] clean, beds were made up beautifully and so comfortable, A/C was on--after spending the day in the hundred degree heat--heavenly, just heavenly, lots of in-room coffee, plenty of towels The hotel is next to the freeway, so easy access, but no freeway noise whatsoever. Although we did not use the pool, it was rather spacious and was being enjoyed by very happy families, and the landscaping in the pool courtyard was very nice and well maintained. The breakfast was top notch: Biscuits and gravy, sausage, four different kinds of cereal, juice, milk, coffee, bagels, danishes, oatmeal, and belgian waffles--shaped like the state of Texas. The lady running the breakfast was fast and friendly--she totally had her work cut out for her--it was a full house. Yes, I would stay at BW@Ingram again, and, Yes, I would recommend it to any Mom or Dad or anyone else. Read moreGenuine Expedia guest review
My friend and I were very satisfied with our experience at this hotel. The only thing was that when we arrived, they told us that the room wasn't going to be ready for another hour, but that we were going to get a room with a king size bed. So we went shopping at Ingram Park Mall to kill some time. When we got back to the hotel, they said that they […] hadn't started cleaning the rooms with a king size bed, so they put us in a room with two queen beds. Besides not getting the room with the bed we wanted, overall it was good. Read moreGenuine Hotels.com guest review
"conveniant to everthing we needed"
We enjoyed it but the morning breakfast was a pain. It was crowded, other vivsitors were rude, and pushy. I think the layout could be dodne differently so that you don't have people jumping all around and cutting you offGenuine Hotels.com guest review
Nice experience pool was great also staff was very friendly and informative about how to get to SeaWorld and Six Flags. A hot breakfast was provided and was plentiful. Suite was spacious but furniture was worn with hole in arm chair and closet doors missing and also cabinet door in kitchen area. Rooms were very clean and plenty towers provided at all […] times. Read moreGenuine Expedia guest review
"Great price. Outstanding location."
Staff was very friendly. Room was nice and clean and so was the pool. Love the location as well.Genuine Hotels.com guest review
"Very close to everything we needed!"
Very quiet hotel. Great free breakfast! The only thing is that we stayed for two days/nights and housekeeping never came on the second day. We had to ask for towels.Genuine Hotels.com guest review
"Quiet, right price, convenient to attractions."
"Nice enough for the price"
Juan was great at check in. Room was okay. Check out was not well done. The only desk clerk was indisposed and several guests had to wait to check out. Clerk not very helpful. Juan don't leave!!!Genuine Expedia guest review
"Hotel near Sea World"
The stay at Best Western Ingram Park Inn was great and would definitely stay again. I received the room that was requested as well as any other assistance that was needed while being there.Genuine Expedia guest review
"Close to sea world"
The experience was really good. We were close to the mall and lots of restaurants.Genuine Expedia guest review
Nice staff, at breakfast we were getting waffles soooo yummy and were asked if we wanted them to make them for us. The room was great . Location to Sea World about 5 min away. If you need any unexpected items Walmart is just like 2 min away from the hotel. I would def stay here again!!!! :)Genuine Expedia guest review
This is an older hotel. Rooms open to outside. Was supposed to be a non-smoking room, but cigarette burns were on carpet; the room smelled of stale cigarette smoke; smell was in my clothes when I returned home. Ingram neighborhood was rundown. Hotel was farther than I would have liked from my destination.Genuine Hotels.com guest review
Was surprised when I got stuck in a smoking room because of the smell. To my surprise, it had a crisp clean smell. I will surely stay again. Also pool closes at 11:00pm thumbs up.Genuine Hotels.com guest review
"Nice location, clean facility.."
Had a great stay in this hotel. Clean and spacious rooms, with lots of amenities and continental breakfast. I couldn't ask for more.. Staff is very accommodating with our needs... I'll come back here again.Genuine Expedia guest review
This was a nice hotel and the rooms were great. Would stay again. The rooms were clean. Service was great!! And breakfast was right on point!!!!!!Genuine Hotels.com guest review
"My Family vacation"
I reserved 2-2 room suites for 5 adults and 4 children. I asked for 1 smoking and 1 non-smoking room. We checked in late (after a day at Seaworld) with no problems. The rooms were right next to each other. It was a wonder stay. The breakfast was great!. There was plenty of hot water for all the baths and showers. We found places to eat very close by […] the hotel. I will be visiting this hotel again my next trip to San Antonio. The staff was very friendly and I just loved the whole trip. Oh, we were there 3 days and 2 nights.They do have a pool but we never got to use it. Read moreGenuine Expedia guest review
The hotel did not have a room with double beds available upon arrival. I had booked directly with hotel previously and had know problems. Will book with hotel directly next time.Genuine Hotels.com guest review
"Sea world trip"
Hotel is old yet well maintained. My only complaint was there were some stains on the sheets that was overlooked. Continental breakfast was ok. Hotel staff esp. front desk was friendly and courteous.Genuine Expedia guest review
"Close to six flags and sea world"
Booked this hotel to be near six flags and sea world. Great location. It is an older hotel and some renovations could be made such as bathrooms and carpeting. Kids enjoyed the pool and the breakfast was perfect for our family of 4 with boys. The only negative I have is a particular reception staff treated me completely different since I booked with […] Expedia vs my mom booking directly with the hotel. It bothered myself and my mom as a direct customer. I understand the hotel preference for loyalty, but even as my mom being the loyal direct customer was bothered when I received worst treatment. Ex: she received a welcome bag of goodies, had ease in requesting her room location (we needed to be near ea other & the employee wouldn't adress my needs for a room. He told me they were completely booked and had me moving multiple rooms to keep us together. The hotel was not nearly booked at the looks of parking for the duration of our stay.) The loyalty preference discouraged both of us to book best western in the future. If you are looking for convenience in location and dining for these attractions this area of best western was great. Expedia was great! Read moreGenuine Expedia guest review
Very busy 2 night getaway. Staff was very friendly and helpful. Room comfortable and clean.Genuine Hotels.com guest review
"GREAT!!! WOULD RECOMMEND AND WILL STAY AGAIN!"
Hotel was great for price, CLEAN, easy to get to... with hotel.com prices it was great! for sea world location... Family friendly and a small nice pool for kids and family... Only negative I have was our A/C didnt get that cold:(...other than than breakfast was better than exspected!Genuine Hotels.com guest review
"Okay for family"
The staffs are okay. Bathroom door barely closes; it had to be lifted in order to close it. Microwave we're cleaned but leftovers were still in it. Carpet was bad if you walked barefooted; you pick up dirt.Genuine Expedia guest review
"Close to Lackland AFB"
Everything was beyond our expectations and would stay again.Genuine Expedia guest review
"easy access to on and off ramps of I-410 & local"
my stay was good and accommodating because I requested a first floor access with handicap and it was very comforting to have this. The hotel rate was very reasonable and I liked that the room and bathroom were very clean and the staff were very helpful and friendly and polite. complementary breakfast was good as well and they have good coffee.Genuine Hotels.com guest review
Although the room/ hotel is a bit dated the room was clean, the bathroom was clean, didn't smell or smoke or other odors. The pool was clean and well maintained, the surrounding pool furniture was dated and the stone fountain in the courtyard was in disrepair. It was a nice courtyard area but the water feature was broken down with stones falling or […] fallen off. These are just cosmetic small issues. We stayed for our son's graduation at Lackland AFB and it was convenient to the base and to the river walk/ Alamo/ Sea World area which is very nice. I would definitely stay there again and the staff was very helpful whether we needed toiletries or extra towels. Read moreGenuine Hotels.com guest review
quality of serviceGenuine Hotels.com guest review
"Very lovely hotel."
We stayed here from 5/8/2013 to 5/12/2013 and it was a two room hotel. We were staying there for my son's Air Force BMT graduation from Lackland AFB. We needed the separate rooms because my son's fiancee was also staying with us and we didn't want to have her in a separate hotel room by herself so this was GREAT. The rooms were always cleaned and the […] shower was roomy and sprayed hot water decently. My ONLY complain was that because our room had a kitchenette we brought food to eat there and there was no large kitchen sized garbage can to throw all the trash away so we had to keep over flowing the little waste baskets for the bathroom. But over all very nice hotel and breakfast rocked!!! HELLLLOOO.....peanut butter included for my Texas shaped waffle?! Oh YEAH! Very polite and friendly staff as well! Read moreGenuine Hotels.com guest review
Staff at check in Guillermo was very curteous and helpful. Room was very cleam comfortable and Quiet just the way we wanted it.Genuine Expedia guest review
Awesome really enjoyed it.Genuine Hotels.com guest review
"Close to Seaworld but easy access to others"
Enjoyed the breakfast and really enjoyed the fresh baked cookies in the lobby each evening. The staff was very pleasant and helped with directions to Alamo, etc.Genuine Hotels.com guest review
"Clean and convenient to SeaWorld."
Like most Best Westerns, this hotel is clean and well kept. The room was quiet and everything worked. SeaWorld is less than five minutes away as are several malls, cinemas, and great restaurants.Genuine Expedia guest review
"NEED TO CLEAN THE POOL"
the only reason i'm rating the hotel a 3 is because the pool was not clean. It has lots of bugs floating all over the pool and my family could not use the pool.Genuine Expedia guest review
Great service, very pleased.Genuine Hotels.com guest review
"not enough room"
When i reserved a two bed room ,way in advanced,i expect to get it .Well I didn't.Genuine Expedia guest review
The staff were very helpful, friendly. The furnishings are a bit outdated, but the room and the hotel overall is very clean! Close to Lackland AFB, and Walmart! I would stay again. Recommending to my friends and family.Genuine Hotels.com guest review
"awesome place to stay"
hotel staff were friendly and helpful. the room was very clean. selection of breakfast items was great and the beds were awesome!!!!Genuine Hotels.com guest review
Excellent place for a night or two, I was very pleased and comfortable with this place.Genuine Hotels.com guest review
"nice family stay"
nice & clean. the fresh fruit for the breakfast was a great touch. our room was away from the main building so we didnt get to much noise.Genuine Expedia guest review
"Good hotel but way too far out of town"
The hotel was great, but a long way out of town and in a poor location for shops and eating places. Staff were not well informed about transport optionsGenuine Hotels.com guest review
"Friendly & inviting"
We had a very nice time. The hotel was clean, the people we talked to were nice & helpful. They had mixed up on one of our reservations but were very nice & moved us to the correct room the next morning. The breakfast area was clean & the food good.Genuine Expedia guest review
Very satisfied. Staff was very helpfulGenuine Hotels.com guest review
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