Our smoke alarm went off at 2:00 a.m. Called the desk, and their advice was "the the battery out". No offer of another room. No apology. No maintenance staff. Cold shower the next morning. Told them about it at the desk and the response was "there's nothing we can do for you". I wouldn't rate the service poor, because that would indicate that some level […] of service existed. Read moreGenuine Hotels.com guest review
Clean room. Staff was kind and helpful. Would stay again.Genuine Hotels.com guest review
parking was unavailable saturday night. lot was full. had to have key reprogrammed each day of a 3 day stay.Genuine Hotels.com guest review
"would stay again"
everything about this hotel was fine - I would stay again.Genuine Hotels.com guest review
The room smelled like cat urine. It was very humid in the room despite having the air in at it coolest setting. Thank goodness it was only 2 nights and we were only in the room to sleep.Genuine Hotels.com guest review
"Good deal- GREAT breakfast"
I stayed here because my flights were delayed getting in and i was to tired to drive home. The staff was very nice and the hotel was clean. The breakfast the next morning was AWESOME sauce!!! Full buffet and it was complementary !! I'd stay here again. Only thing I wish is that they had a shuttle working all night but I don't think many hotels have […] that pass midnight . Read moreGenuine Hotels.com guest review
"Perfect night out!"
My daughter and I had tickets for the Tim Magraw concert at the First Niagra Pavillion, we checked in early and got changed and headed out! We had a qickt breakfast before checking out. Everyone was really nice and our room was really nice and clean!!!Genuine Hotels.com guest review
If i was going to complain. It would be the breakfast. Where on earth is the bacon and sauage peopleGenuine Hotels.com guest review
"Close to so many things"
This hotel was very comfortable and close to many areas of interest in the Pittsburgh area. The staff was courteous and the room was very comfortable.Genuine Hotels.com guest review
I usually stay at Marriott, but it was full...so I chose Comfort Suites...very pleasantly surprised! Very nice hotel! Ashley at the front desk was especially kind and helpful!! Would stay there again anytime!Genuine Hotels.com guest review
Hotel was fine...not great, but fineGenuine Hotels.com guest review
Pretty awful & noisy.Genuine Hotels.com guest review
I stayed in room 315, 3rd floor, right outside the elevator. I awoke at 4:00 am to the sound of...carpet cleaning? construction? moving furniture? in the room BELOW me... Not sure what it was, but it never stopped until 7:30 am. It was more noise than any person could make so it had to be the hotel, never found out what it was...Genuine Hotels.com guest review
"Close to rmu"
The staff was nice and cautious. The room was clean and homilyGenuine Expedia guest review
"A Good Bet"
The hotel was very convenient to the airport and right off the highway. The staff was nice and the rooms were clean and comfy!Genuine Hotels.com guest review
We had a great night, the staff was very friendly and accommodating and the room was clean.Genuine Hotels.com guest review
very pleased; great service; breakfast good; will stay here againGenuine Hotels.com guest review
"perfect for what we needed"
My daughter and I arrived late Saturday to find our room waiting for us. Front desk staff very friendly. Room didn't have sheets for pull out bed, which were brought up immediately after I called. Clean room, bed comfortable, and free breakfast. Perfect location for what we were doing on Sunday.Genuine Hotels.com guest review
Nice room poor customer serviceGenuine Hotels.com guest review
The hotel was very comfortable and reasonably priced. The breakfast included hot scrambled eggs, bacon, and belgian waffles which was more than expected.Genuine Expedia guest review
"Good location to airport"
We were pleased with the location of this hotel. It fit our needs very well.Genuine Expedia guest review
"Parking my car"
I called ahead to verify that I could park my car free and take a shuttle to airport. When I got there the rate was $5 per night instead of free.Genuine Expedia guest review
"Great Place to Stay"
It ws an ideal place to stay an I would recommend without reservation.Genuine Hotels.com guest review
"Comfort Suites Pittsburgh Airport"
Great friendly service.. Clean Comfortable room...!Genuine Hotels.com guest review
Very prompt pick up & drop off at airport, saved a bundle on airport parking. Nice breakfast area.Genuine Hotels.com guest review
"Comfort Near Airport"
It was exactly what I was looking for--reasonably priced comfort near the airport. Efficient service with coffee and a quick bite to eat in the morning.Genuine Hotels.com guest review
This hotel is clean and comfortable, located close to the airport and near numerous good restaurants. But the best part was the exceptional staff. They were friendly and helpful. I would definitely stay there again.Genuine Hotels.com guest review
"LATE NIGHT FLIGHT"
WE ARRIVED WELL AFTER MIDNIGHT TO FIND OUR ROOM READY AND WAITING WITH A SHORT CHECK IN PROCESS. ROOM WAS CLEAN AND INVITING. ON OUR FLIGHT OUT WE STAYED AT THE NEIGHBORING LARGER HOTEL BUT THEY WANTED DOUBLE THE PRICR WE PAID FOR THE ROOM ON OUR WAY BACK. I ACTUALLY LIKED THE COMFORT INN BETTER AND WOULD CHOOSE IT OVER THE LARGER HOTEL.Genuine Hotels.com guest review
Nice hotel. Very cleanGenuine Hotels.com guest review
"Close to Pittsburgh - great location"
Staff was great at check-in- unfortunately the room I prepaid was not available and it was my husband and I and 2 grown boys! Could not all fit in one King Room! They gave us two king rooms across from each other for the price of the one Double Queen Room I paid for even though it was a full house since The Steelers were home!! Can't thank them enough […] for being so accommodating!! I will definitely be back !! Read moreGenuine Hotels.com guest review
"Very clean , courteous , best price same time"
Hotel was booked based on price . Everything was very clean . Seemed to be newly renovated . TV could have been HD , that was only minor drawback . Overall excellent place to stay .Genuine Hotels.com guest review
"Easy to get to location"
We stayed for two nights while visiting Pittsburgh for the Pittsburgh VS. Notre Dame football game. It was very easy to navigate from the hotel to downtown Pittsburgh. Very clean and friendly service at the hotel. The only thing I would say, is not to count on the breakfast to fill you up nor be comfortable. The breakfast was stuffed into a small area […] by the front desk and on a weekend, it gets pretty busy. The food area was so squashed together that I was standing by the waflle maker and was in the way for people who wanted juice, to get in the refrigerator and to get part of the hot food (sausage patties). It was a typical continential breakfast and had a decent variety, but the crowded area and the less than stellar hot items were not up to par. Other than that our stay was great and we would go back! Read moreGenuine Hotels.com guest review
"Clean, quiet, and comfortable"
We had a very positive experience at this Comfort Suites. Our room was very clean, quiet, and comfortable. I had specifically asked for a quiet room because I am very sensitive to noise, and management was happy to accommodate us. If we are in the area again, I'd definitely stay here again.Genuine Hotels.com guest review
Overall it was good.Genuine Hotels.com guest review
"Puts the "sweet" in suite!"
We were in town for Steelers game and stayed for 2 nights. It was a lovely, clean room and the staff was very nice. A gentleman that gave us directions to breakfast was particularly helpful and gracious. Awesome value and location was great. Will definitely stay again! Thanks so very much! Highly recommended!Genuine Hotels.com guest review
"Good value for what's we were looking for."
We needed something clean and a good value. It was a bit further away from downtown but the weekend we went there were a lot of other events in Pittsburgh so rooms were at a premium. The breakfast was OK and the pillows were like half size. Overall though, worth the money.Genuine Hotels.com guest review
"Excellent value & stays"
You get more from what you paid compared to other hotels next to it :-)Genuine Hotels.com guest review
"Perfect for what we needed"
We simply needed a place to stay overnight that was close to downtown Pittsburgh. It was close to food and shopping.Genuine Hotels.com guest review
Very accommodating, much appreciated.Genuine Hotels.com guest review
"Well positioned hotel - Running Trails, Restaurant"
Hotel is not as new as some, but is absolutely fine in terms of comfort and cleanliness. It is better value than some of the other national chain hotels nearby. The reason I will always choose to stay here though is the direct access on to the Montour Trail. Excellent for running, walking and cycling.Genuine Expedia guest review
"Great place to stay"
The staffs were very hospitable The room was clean and comfortable.Genuine Expedia guest review
"Great place to stay"
The staffs were very hospitable The room was clean and comfortable.Genuine Expedia guest review
"Shuttle to the Airport"
We were able to bring back the rental car after our dinner and take a shuttle to the Comfort Suites from the airport. Our flight was early the next AM. We were shuttled to the airport and arrived in plenty of time to wait in long lines for the TSA check, and get to the gate on time.Genuine Expedia guest review
Descent. Clean but very outdated. Great location but overpriced for what you are getting. Would stay there again in a pinch,Genuine Hotels.com guest review
Room was nice. Small details are in need of repair. Toilet was not secure to floor. Tub spigot was falling off wall. Cleanliness could be improved. One of the blankets was stained. Breakfast was good, my son enjoyed the bacon. Happy hour was laughable. Kegorator with a jar of preztels. Coffee and tea available all day was nice. Pool is small but clean. […] Overall not a bad experience. Read moreGenuine Hotels.com guest review
"Very close to First Niagara Pavilion"
Hotel was not maintained very well. Bathroom door was not working ...phone in room completely shut Down so if u needed the front desk you had to go there...top covers on the bed looked like they were not clean. Convenience of location is the only plus.Genuine Hotels.com guest review
"Convenient location for airport"
I thought the Comfort Suites was a good value and I would stay there again. I like the location and you can easily get to the airport. The hotel is fairly new and nicely appointed. The internet worked well and you can print your boarding pass in the lobby. I left too early for breakfast so I can't comment on the food.Genuine Hotels.com guest review
room smelled moldy - bathroom had mold and the wall paper in the bathroom by the tub was peeling offGenuine Expedia guest review
"Clean, comfortable, fair price"
This hotel made for a perfect overnight stop on an extended road trip. Very clean and comfortable, and for a good price. IT was everything it needed to be for us. Easy access to the highway, but we didn't see if anything else was around it.Genuine Hotels.com guest review
My only complaint was that none of the lights on one side of the room worked. As I checked in after 8 p.m. I did not report it until I check out the next morning. The room itself was adequate for my needs.Genuine Expedia guest review
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