Comfort Suites Newark - Newark

1348 Mccarter Hwy, Newark, NJ, 07104 United States
Hotel Info: 866-539-0037
Guest rating 4.0 / 5
84% Recommend
(Neighbourhood average 4.0)
4.0 overall guest rating
Reviewed by 182 guests
Average for the neighbourhood is 4.0
"Good, but Far"
The rate and the hotel itself were pretty nice, but it takes over an hour to get into NYC using p...
09/25/09
40.75445, -74.16726
Hotel coordinates:

Street map

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Guest review summary

  • 4.0 Average rating: All Trip Types
  • 84% Recommended
  • 182 Reviews
  • 4.0  Hotel Service
  • 4.2  Room Comfort
  • 4.1  Hotel Condition
  • 4.2  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (182) 4.0
Business (44) 3.8
Romance (16) 4.1
Family (32) 4.0
With Friends (12) 4.0
All Others (78) 4.1

Overview

Location.
  • The Comfort Suites Newark is located in Newark, N.J.
  • One mile from Riverfront Stadium
  • Two miles from New Jersey Performing Arts Center
  • Six miles from Newark Liberty International Airport

Hotel Features.
  • Complimentary deluxe continental breakfasts
  • Complimentary wireless Internet access
  • Complimentary newspapers

Guestrooms.
  • Refrigerators and microwave ovens
  • Cable television
  • Coffeemakers

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • Airport transportation (surcharge)
  • Coffee in lobby
  • Complimentary breakfast
  • Complimentary newspapers in lobby
  • Fitness facilities
  • Internet access in public areas - complimentary
  • Internet access in public areas - high speed
  • Internet access - wireless
  • Laundry facilities
  • Multilingual staff
  • Parking (free)
  • Safe-deposit box - front desk
  • Self parking

Business & Event

  • 24-hour front desk
  • Business services
  • Conference room(s)
  • Dry cleaning/laundry service
  • Meeting rooms (small groups)

Accessibility Features**

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • Handicapped Parking
  • In-room accessibility
  • Roll-in shower

**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

Rooms (all rooms include)

  • Air conditioning
  • Alarm clock
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Cable television service
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Electronic/magnetic keys
  • Free local calls
  • Hair dryer
  • High-speed Internet access
  • Housekeeping
  • Internet access (complimentary)
  • Iron/ironing board
  • Microwave
  • Multi-line phone
  • Non-smoking only
  • Phone
  • Premium television channel(s)
  • Refrigerator
  • Shower/tub combination
  • Sofa bed
  • Television
  • Voice mail
  • Wake-up calls
  • Wheelchair accessible

General

  • Air-conditioned public areas;
  • Elevator/lift;
  • Fax machine;
  • Number of floors: 4;
  • Number of rooms: 86;
  • Television in lobby
Check-in time is 3:00 PM
Check-out time is 11:00 AM
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Dining

A complimentary American buffet breakfast is provided each morning.

Comfort Suites Newark does not have its own restaurant, but there are several dining options within the surrounding area.

Nearby restaurants:
Savoy Grill Tops Diner Theatre Square Grill

Recreation

Comfort Suites Newark guests can enjoy convenient workouts on a treadmill, stationary bike, and weight machine in the hotel’s fitness room, open 24 hours a day.

One mile from the hotel, Branch Brook Park, famous for 2,000 blossoming cherry trees, includes running/walking paths, a roller rink, playgrounds, sports fields, and basketball and tennis courts. A health club 500 yards away offers exercise classes such as aerobics and yoga. Weequahic Park Golf Course is six miles away.

The recreational activities listed below are available either on site or near the hotel; fees may apply.


  • Aerobics nearby
  • Basketball nearby
  • Golfing nearby
  • Playground nearby
  • Running track/path nearby
  • Tennis nearby
  • Yoga classes/instruction nearby

Area map

Comfort Suites Newark Newark

A short guide to Newark

Newark’s main airport is a gateway to Greater New York City. Travelers who rush to Manhattan, however, will miss some of the Garden State’s best attractions. The Prudential Center and the New Jersey Performing Arts Center are two key anchors of downtown’s growing entertainment district. Nearby, the Newark Museum is a top-notch institution that houses American, African, Asian, and Classical art.

see all hotels in Newark

Nearby Activities & Points of Interest

0.5 - 1.0 mi

  • Bears and Eagles Riverfront Stadium - 1000 yards
  • Cathedral of the Sacred Heart - 1100 yards
  • Riverfront Stadium - 1100 yards
  • Newark Public Library - 1200 yards
  • Newark Museum - 1500 yards
  • Red Saw Gallery - 1600 yards
  • Aljira - A Center for Contemporary Art - 1600 yards

1.0 - 3.0 mi

  • New Jersey Performing Arts Center - 1.0 mile
  • Military Park - 1.1 miles
  • New Jersey Institute of Technology (NJIT) - 1.1 miles

3.0+ mi

  • Newark Liberty Intl. Airport (EWR) - 4.4 miles
  • New York West 30th Street Heliport (JRA) - 8.4 miles
  • Teterboro Airport (TEB) - 8.6 miles
  • New York Downtown Manhattan Heliport (JRB) - 9.0 miles
  • Caldwell Essex County Airport (CDM) - 10 miles
  • New York East 34th Street Heliport (TSS) - 10 miles
  • New York East 60th Street Heliport (JRE) - 11 miles
  • Morristown Municipal Airport (MMU) - 14 miles
  • New York LaGuardia Airport (LGA) - 16 miles
  • New York Kennedy Airport (JFK) - 22 miles
  • Princeton Airport (PCT) - 36 miles
  • Farmingdale Republic Airport (FRG) - 39 miles
  • Belmar Monmouth Executive Airport (BLM) - 40 miles
  • Trenton Mercer Airport (TTN) - 48 miles

Reviews

Comfort Suites Newark 2009.09.25
Recommended Trip type: Family "Good, but Far"

Reviewed by a Hotels.com guest on Sep 25, 2009

The rate and the hotel itself were pretty nice, but it takes over an hour to get into NYC using public transportation. It's also a little confusing to get to.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.09.19
Recommended Trip type: Business "Nice Hotel"

Reviewed by a Hotels.com guest on Sep 19, 2009

Everything about this hotel was really nice - the only issue I had was that I couldn't get internet on my laptop - even with the cord they provided plugged in - not the best neighborhood, but this was in Newark

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Suites Newark 2009.09.16
Not recommended Trip type: Business "Ok for the money"

Reviewed by DEE of Hightstown on Sep 16, 2009

It was not bad for the price and the location. The sheets appeared and smelled clean. It really was not more than I expected but the room had an odor that I did not care for and it was opposite the hotel's laundry room and that door was left open.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Suites Newark 2009.08.28
Recommended Trip type: Business "Good Clean Hotel"

Reviewed by Kim of Buffalo on Aug 28, 2009

I was pleasantly surprised at the cleanliness of the hotel considering the price I paid. Staff was very friendly and helpful.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.08.27
Recommended Trip type: Business "Very reasonable value, great business location"

Reviewed by a Hotels.com guest on Aug 27, 2009

The property was what I expected from reading other reviewers' comments, and was ideally located for my business trip to the area. Breakfast wasn't quite what I expected due to some of the other comments, but was, in all fairness, as advertised. (I was expecting just a bit more on the hot side.) Staff was friendly and helpful, and I didn't have any concerns of safety on the grounds. I will stay here again when I return to the area - assuming I again get a reasonable rate.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Suites Newark 2009.08.26
Recommended Trip type: Romance "Outstanding service and hospitality"

Reviewed by a Hotels.com guest on Aug 26, 2009

outstanding room and hospitality

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.08.26
Recommended Trip type: Romance "King Size Bed - Jetted Tub Room"

Reviewed by a Hotels.com guest on Aug 26, 2009

I reserve the King size bed - jetted tub room the room was big and clean. We had everything we needed and more. They gave us extra towels, soaps, shampoos etc The room had a small kitchenette area which surprised us we did not expect that to be in our room. The location is not the best but the hotel makes up for it. Front desk could have been a little bit nicer. Breakfast was good and they had a nice variety. I would recommend this hotel to others.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.08.25
Not recommended Trip type: All Others

Reviewed by a Hotels.com guest on Aug 25, 2009

This guest did not leave a comment.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 3.0 Hotel Condition
  • 2.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Suites Newark 2009.08.12
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Aug 12, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Suites Newark 2009.08.11
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Aug 11, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.08.08
Recommended Trip type: Business "Unexpected Upgrade"

Reviewed by a Hotels.com guest on Aug 8, 2009

We came in late, and received a suite. It was probably the nicest room I've ever stayed in. The staff was great when I had to extend my stay beyond my original plans. Good breakfast.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.08.06
Recommended Trip type: All Others "Mr"

Reviewed by a Hotels.com guest on Aug 6, 2009

I like the convenience of the hot breakfast and the location is ideal

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.08.03
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Aug 3, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.07.21
Recommended Trip type: All Others "Good room for the price"

Reviewed by a Hotels.com guest on Jul 21, 2009

We stayed at this hotel for one night and had a satisfactory stay. One issue is that the hotel does not have a restaurant, and hence, one has to order food from outside.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Suites Newark 2009.07.01
Not recommended Trip type: All Others "Stay Away from E Level"

Reviewed by Sandy of Houston on Jul 1, 2009

We arrived late and got a room on the lower level of the hotel, beneath the front desk level. It says E on the elevator but B on the wall when you exit the elevator. The room was adequate but had a noisy bathroom vent. The vent was part of the lighting fixture and came on whenever you turned on the light. The AC also made quite a bit of noise. Our maid service was very poor. We did not get clean glasses. One day she did not even take away all the dirty glasses. We told the front desk staff but they did not seem to care. On the good side, they offer a great hot breakfast and the location is pretty good.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 3.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness

We accommodate many guests each evening and we strive to make their stay a wonderful and satisfying experience. Consequently,it's disappointing to learn that you're unhappy. Please accept my sincere apology. I want you to know that the comments and suggestions we receive from guests are taken seriously. I would like to assure you that the lower level of the hotel is the Executive Level. The bathroom fan, the air conditioner have been checked and fixed and the house keeping department undertook a refresher training session. All the issues raised have been addressed and appropriate action has been taken. Thank you for taking the time to share your concerns with us. We look forward to seeing you soon.

Posted by Manager on Jan 10, 2010
Comfort Suites Newark 2009.06.24
Not recommended Trip type: Family "Needs Improvements"

Reviewed by a Hotels.com guest on Jun 24, 2009

Did not state accurate information on airport shuttle. Stated that they had one did not state that there was a cost per guest.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 2.0 Hotel Condition
  • 2.0 Room Comfort
  • 3.0 Room Cleanliness

We accommodate many guests each evening and we strive to make their stay a wonderful and satisfying experience. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. I want you to know that the comments and suggestions we receive from guests are taken seriously. I would like to take this opportunity to assure all guests that our hotel provides a paid shuttle service to and from the Newark Airport at the charge of $10.00 per person each way, one way cab fare is $25.00 + tips. Thank you for taking the time to share your concerns with us. We look forward to seeing you soon.

Posted by Manager on Jan 10, 2010
Comfort Suites Newark 2009.06.22
Recommended Trip type: All Others "outstanding hotel"

Reviewed by a Hotels.com guest on Jun 22, 2009

I feel like hotel was great...and the price was lovly.... the people who was there is also good.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.06.21
Not recommended Trip type: All Others "Needs Improvement"

Reviewed by a Hotels.com guest on Jun 21, 2009

We stayed for one night and when we called to see if we could check in early than 3 they charge an additional $40. When we finally got to the room it smelled of serious cigarette. We asked for another room. It was worse than the first one. The smell of cigarette smoke met us in the hallway. Now I though this was non smoking hotel. The third room was fine. I would not stay at this hotel again. Unless it was my only choice.

Overall Rating

3.0 out of value="5"
  • 1.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness

We accommodate many guests each evening and we strive to make their stay a wonderful and satisfying experience. Consequently,it's disappointing to learn that you're unhappy. Please accept my sincere apology. I want you to know that the comments and suggestions we receive from guests are taken seriously. I would like to assure you the house keeping supervisor is taking extra care and paying extra attention to the rooms. All the issues raised have been addressed and appropriate action has been taken. Thank you for taking the time to share your concerns with us. We look forward to seeing you soon.

Posted by Manager on Jan 10, 2010
Comfort Suites Newark 2009.06.14
Recommended Trip type: Family "great location for us; incredibly comfortable bed/pillows"

Reviewed by a Hotels.com guest on Jun 14, 2009

Location central to major roadways. Room was extremely comfortable and included refrigerator and microwave.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.06.03
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Jun 3, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Suites Newark 2009.05.27
Recommended Trip type: All Others "Great Location"

Reviewed by Charlotte of Petaluma on May 27, 2009

If you want to be close to the airport and close to Penn Station, Newark, that's the place to be. But if you look for a nice neighborhood, this is really not where you want to stay. It is scary.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 1.0 Room Cleanliness
Comfort Suites Newark 2009.05.26
Recommended Trip type: All Others "Convenient and Comfortable"

Reviewed by a Hotels.com guest on May 26, 2009

We've stayed at the Comfort Suites several times while visiting family in Newark. Always clean, comfortable - and a great breakfast. Now with 2 waffle irons - less waiting! Thanks! :-)

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.05.22
Recommended Trip type: Business

Reviewed by a Hotels.com guest on May 22, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 3.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.05.21
Recommended Trip type: With Friends "Okay Place for the Price"

Reviewed by a Hotels.com guest on May 21, 2009

The location of the hotel was convenient for us and the price was good, however the light outside our ground floor window was incredibly bright and the curtain did not close all the way to keep the light out. The traffic was also noisy. The breakfast was mediocre, but we weren't expecting much. This is definitely a no frills hotel. I would have been disappointed had we paid more for our room, but for the price it was a decent stay.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Suites Newark 2009.05.19
Recommended Trip type: With Friends "Great hotel"

Reviewed by a Hotels.com guest on May 19, 2009

Great location, about a 30 min drive to NYC, but I would not walk here at night. Room is spacious and clean. Free breakfast included is a plus and free parking. Service is ok. Called to request extra pillows and was told "you already have 8 pillows and are not getting any more". True, but a little rude...

Overall Rating

5.0 out of value="5"
  • 3.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.05.15
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on May 15, 2009

This guest did not leave a comment.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Suites Newark 2009.05.14
Recommended Trip type: All Others "Great hotel for families of Rutgers/NJIT students"

Reviewed by a Hotels.com guest on May 14, 2009

I have been to Rutgers a couple of times using different hotels in the area. This hotel is worth the money and so close to the campus. The location is away from the main strip of Newark. The area seemed safe with a fenced in parking lot. I have finally found a hotel that I will continue to stay at during the school year. The only complaint would be the $10 charge to use the hotel's transportation to Penn Station. All hotels in the area give the free transportation.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Suites Newark 2009.05.03
Recommended Trip type: Business "Great stay"

Reviewed by a Hotels.com guest on May 3, 2009

I would definitely stay here again. Everything was great - cleanliness, spacious, quality free breakfast, courteous staff, comfortable!!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.04.29
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Apr 29, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.04.24
Recommended Trip type: All Others "somewhat"

Reviewed by a Hotels.com guest on Apr 24, 2009

i had to clean the bathroom.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 2.0 Room Cleanliness
Comfort Suites Newark 2009.04.23
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Apr 23, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.04.23
Recommended Trip type: All Others "Great Hotel for the money"

Reviewed by David of Cary on Apr 23, 2009

Stayed there 1 night and they had everything waiting for us when we got there. Very nice managment and the breakfast bar was good hot food and great coffee! We would stay there again if in the area.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.04.22
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Apr 22, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Suites Newark 2009.04.15
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Apr 15, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.04.13
Recommended Trip type: Family "It's worth it!"

Reviewed by Carmen of SSF on Apr 13, 2009

Not bad at all for the price especially with their complimentary "hot" breakfast!

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Suites Newark 2009.04.11
Not recommended Trip type: All Others

Reviewed by a Hotels.com guest on Apr 11, 2009

This guest did not leave a comment.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Suites Newark 2009.04.08
Recommended Trip type: All Others "Everything Was Terrific!"

Reviewed by a Hotels.com guest on Apr 8, 2009

We drove to a play in Manhattan so it was extremely convenient. The room was clean and well kept. Breakfast was wonderful with a wide selection of choices.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

We accommodate many guests each evening and we strive to make their stay a wonderful and satisfying experience. It’s a pleasure to learn that you are happy. I want you to know that the comments and suggestions we receive from guests are taken seriously. Thank you for taking the time to share your positive experience at our hotel. We look forward to seeing you soon.

Posted by Hotel Management on Jan 8, 2010
Comfort Suites Newark 2009.04.04
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Apr 4, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Suites Newark 2009.03.30
Recommended Trip type: Family "Good value for the money."

Reviewed by a Hotels.com guest on Mar 30, 2009

It was convenient and reasonably clean. The hotel staff was pleasant and responsive. The continental breakfast was a nice feature.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Suites Newark 2009.03.26
Recommended Trip type: Business "great room for the money"

Reviewed by a Hotels.com guest on Mar 26, 2009

We were there for one nite the room was very clean and we were able to get in much earlier then the checking in time the breakfast that was provided for us was very nice and also good coffee. No dought we will stay there again when we go to Newark.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.03.26
Not recommended Trip type: All Others "drag racing behind the hotel in the early morning hours."

Reviewed by a Hotels.com guest on Mar 26, 2009

Lousy location, extremely noisy all night and the worst breakfast I've ever had. I wouldn't recommend this hotel at all.

Overall Rating

2.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness

We accommodate many guests each evening and we strive to make their stay a wonderful and satisfying experience. Consequently,it's disappointing to learn that you're unhappy. Please accept my sincere apology. I want you to know that the comments and suggestions we receive from guests are taken seriously. Thank you for taking the time to share your concerns with us. We look forward to seeing you soon.

Posted by Hotel Management on Jan 10, 2010
Comfort Suites Newark 2009.03.25
Not recommended Trip type: All Others "I stayed in CI-Newark 2 consecutive weekends"

Reviewed by Andrew of Philadelphia on Mar 25, 2009

I reserved a room that was a non-smoking-King size bed and this was what I received. The room was quite large and comfortable on both occasions. On our second visit, which was in a different but identical room, the toilet was plugged and would not flush properly. Secondly, the shower/tub drain was about 90% blocked with hair in the drain. Thankfully, there was a toilet in the hallway that we used during our 2 day stay. When we asked for a plunger on day 1, we received a damaged and ineffective one which did not correct the problem. After we asked for a new plunger, this did not work either. It became evident that these toilets have an oblong (as opposed to round) opening at the bottom, which would require a specialized plunger to create the proper seal in order to force water through the hidden blockage. I would not attempt to explain this to the desk manager, since it's ridiculous we have to deal with this in the first place and then have to convey what type of maintenance equipment they need. They should already know. I am an easy guest to please. All I ask for is a clean bed and plumbing that works. The cleaning staff should be checking these BASIC items weekly at a minimum. All it takes is flushing a toilet and running water in a bathtub briefly. This experience is all that would tarnish a great stay otherwise.

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 1.0 Hotel Condition
  • 1.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Suites Newark 2009.03.23
Recommended Trip type: Business

Reviewed by Jalal of New York on Mar 23, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Suites Newark 2009.03.23
Recommended Trip type: Romance "Needs improvement"

Reviewed by a Hotels.com guest on Mar 23, 2009

Our room was very clean and house keeping staff were efficient and friendly...but the overall hotel cleanliness was less than expected. Trash on the public computer table in the lobby was there for 3 days, a bar of soap and a soap wrapper lay in the foyer for at least 3 days. There was trash in the hallways which was still there when I checked out and trash in the parking lot. Breakfast was also a disappointment, scrambled eggs, ham and sausage were hot when put in the serving pan, but allowed to cool quickly as there was no heat under the pan, half the toaster was broken and while breakfast was to be served from 6-10am, staff began putting things away just after 9:30 on 2 days. On the plus side, the waffle maker was great and the waffles were delicious. The price was certainly right, the outdoor security staff made you feel safe and parking was included in the price (as was the breakfast). Great value, if you overlook the hiccups.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 2.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Suites Newark 2009.03.21
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Mar 21, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.03.16
Recommended Trip type: All Others "Great room for the money"

Reviewed by a Hotels.com guest on Mar 16, 2009

Spacious, clean, breakfast included. I was in town for just one night for a funeral and wanted something large and roomy to lay out my clothes and other items. It was conveniently located close to family as well as where the arrangements were being held.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Suites Newark 2009.03.15
Recommended Trip type: Romance "great room for the money"

Reviewed by Osaro of Elizabeth on Mar 15, 2009

Excellent

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Suites Newark 2009.03.14
Recommended Trip type: Business "Generally clean"

Reviewed by a Hotels.com guest on Mar 14, 2009

but stopped up tub, extremely loud bathroom fan, used food packets behind the nightstand, tv remote didn't always work.

Overall Rating

3.0 out of value="5"
  • 5.0 Hotel Service
  • 1.0 Hotel Condition
  • 5.0 Room Comfort
  • 2.0 Room Cleanliness
Comfort Suites Newark 2009.03.11
Recommended Trip type: Romance "NICE BUT COULD USE IMPROVEMENT"

Reviewed by a Hotels.com guest on Mar 11, 2009

WHILE THE ROOM WAS NICE THE BATHROOM FLOOR WAS NOT TOTALLY CLEAN. OTHER THEN THAT I WOULD HAVE NO PROBLEM RETURNING OR RECCOMMENDING THIS HOTEL TO A FRIEND.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Suites Newark 2009.03.10
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Mar 10, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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