Hotel Monna Lisa - Florence

This guest did not leave a comment.

Genuine Hotels.com guest review

Even though this hotel has antique charm the central air conditioning in my room was like a modern hotel.

Genuine Expedia guest review

hotel very comfortable. Staff was great and location also. Would highly recommend.

Genuine Hotels.com guest review

Very nice hotel convenient to main attractions. As a small hotel, the reception team acts as a concierge. Some difficulties with the reception desk, but the rooms, breakfast and location are very nice. 15 euros/day ($18.75) for slow Wifi was a little steep. Skip the WiFi and lay out your own trips and all will be fine.

Genuine Hotels.com guest review

This was our second stay with the first being in 2005. As last time the staff was great and we found the Monna Lisa to be a wonderful quiet sanctuary in what can be a noisy and busy vacation destination. One policy that needs to change is the pay for WiFi. On this trip we stayed in four different 4 and 5 star hotels in Italy and every one except Hotel […] Monn Lisa had free WiFi. It is 2012. Charging for Internet service is like charging for air conditioning. That said, the hotel and staff are great. Being in a comfortable, clean and quiet hotel and having an easy walk to all the major sites is a fantastic combination. Read more

Genuine Expedia guest review

Very nice hotel, location is the only drawback. It is situated on a dark street, in a residential neighborhood,not nearby any restaurants or coffee shops, or near any action so it doesn't feel inviting to go out at night. The hotel has no restaurant either.

Genuine Expedia guest review

Everything was terrific except for the internet and TV policies. There was a fee which I had to accept before coming to the hotel. The internet had problems. Finally the hotel didn't charge me, but it involved much discussion. Also there were only 4 foreign speaking TV stations - German, Japanese, BBC english and finally a soccer station. It was difficult […] to access the Italian stations. Read more

Genuine Hotels.com guest review

My stay at the Monna Lisa was very pleasant. The staff was helpful. I found the room to be comfortable and clean. Located a short walk from the Duomo made it easy to visit the pointes of interest in Florence. Would definitely recommend to friends.

Genuine Hotels.com guest review

Hotel is in a good area, convenient to most things. We loved the hotel - sitting areas, dining room, small bar. Our room was very small and warm. We could not open the windows due to a mosquito problem and the air conditioning had been turned off. It was uncomfortable. We would recommend this hotel, but only with an upgrade in room.

Genuine Hotels.com guest review

Is not a luxury hotel but it was a great expierence because is like living in an old house of firenze. Everybody is friendly. I hope I wold return again.

Genuine Expedia guest review

Beautiful hotel. Very good staff - front desk and breakfast staff. Breakfast was nice. Room was so-so. It was a tiny single room. The bed was ok - twin per type of room. So was the room and bathroom. I had a good deal from hotels.com and got what I paid for in the room type and size. Wifi is charged per half hour or hour. I returned to Firenze one week […] later and stayed at a B&B for 40% more where it spacious and have free strong wifi. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

conveniently located. Friendly and helpful staff. Rooms on the small side but very nice and comfortable. Would stay there again and recommend it to all.

Genuine Hotels.com guest review

The staff at the front desk was rude and condescending. I speak English and Spanish and had my cheat sheet with Italian phrases but they still are very rude to Americans. The pictures of the hotel seem much nicer than the real thing, yes, if you're very into antiques you might be impressed but I found it dark and cold. On a lighter note, the staff at […] the breakfast buffet area was actually friendly, especially the guy from Brazil! Read more

Genuine Expedia guest review

This is a great hotel; service is better than expected. What was really nice is that they took care (within minutes) of the reservations to both the Galleria della Academia and the Ufizzi Gallery.

Genuine Expedia guest review

The hotel is adorable on kitsch factor, but low on comfort. The rooms are small, which is understandable in a large city, but this is particularly small-opening luggage required use of the bed, which was also the only place to sit. The bathroom is tiny, but again, acceptable. What is unacceptable is having only lukewarm water in a cramped shower. It […] was at this point that I realized I'd be better off camping. Internet use has fees, Higher than might be expected. Upon checkout, I requested help with my luggage, as there are stairs and a pebbled courtyard (charming to view, hard to walk with rolling luggage), and was told the porter began at 8am. Thats fine if you dont need to check out until 8, but is something altogether different if you have to do it at 7. Not particularly recommended. Read more

Genuine Hotels.com guest review

This was an excellent hotel. The rooms were nice, everything was clean, the breakfast was very good and the service was top notch.

Genuine Hotels.com guest review

The hotel is historical and well located with respect to the city's major attractions. However, steep steps could be a bit challenging to those travelers having trouble with stairs. Breakfast included with the cost of the room was delicious and offered a lot of variety.

Genuine Hotels.com guest review

Spent two nights here in mid-October and were very satisfied. Room was fairly spacious, big king bed was comfortable and bathroom was clean, albeit pretty small. Location of hotel is convenient, 5 minutes to Duomo, 10 to Santa Croce and Uffizzi and close to restaurants and bars. It is on the edge of a less desireable neighborhood so dont wander to […] far to the east. (The hotel is also 100 ft from one of the best restaurants in Tuscany so be sure to make a reservation for dinner and prepare to be impressed) Only reason I didnt give this 5 stars is because internet service is expensive ($10 euros for 60 minutes!) and our room opened to what appeared to be a quiet little roundabout with little traffic but that became a little noisy in the mornings. Still really enjoyed this little gem though, would definitely go back! Read more

Genuine Hotels.com guest review

We stayed here for three nights, it is an old hotel with a lot of character. Nice gardens, and an interesting assortment of rooms to lounge in. Our room was comfortable and clean. The walls in our room were very thin and could hear our neighbors word for word when they spoke. The hotel is in a great location, easy walk to all sites and many good restaurants. […] Close to the train station as well. Read more

Genuine Hotels.com guest review

Great location, great accomodations!

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Other Expedia reviewers mentioned the first room they were given was not suitable. So we were prepared when we were given a very small room with little light. I asked for a room with the garden view and they were very accommodating, saying they would move us the next morning when one became available. They moved all our suitcases for us. The garden […] views are beautiful. The staff is very friendly and helped us get reservations for museums. We loved the quiet neighborhood, a nice change from the bustling tourists just 1/2 mile away. We highly recommend the hotel for anyone who likes old-fashioned establishments and wants to feel like they are experiencing Renaissance Florence, with all the benefits of modern living. Read more

Genuine Expedia guest review

Very old italian style hotel which feels more like a home than a hotel. Our room was quite small, especially the washroom/shower area. AC did not operate adequately so at our last visit before leaving Florence, they gave us another room which was much better. Breakfast area outside is very nice and the food very good. On the same street close-by, there […] is a very good restaurant called La Giostra. The Monna Lisa is very well situated and I would recommend it to friends who are looking for a well-priced, good value hotel. Read more

Genuine Hotels.com guest review

It was a beautiful place to stay - an old castle turned monastery, turned hotel. There were monna lisa's all over the place! The breakfast was delicious, down to the smallest detail of making a foam heart in my cappacchino. The service was great, staff very pleasant and more than willing to help us or chat with us. They seemed to care alot and I felt […] like I was special! It was a very home like place. Each day they helped us map out things we wanted to see and made reservations when we needed them. Everything was wonderful. It is located very close to most things and there are many wonderful places to eat that are near, and they suggested great restaurants. I cannot say enough about the staff. They were great! The room was very clean and each day we got clean towels and sheets and a daily paper. The bathroom was furnished with all things needed and things were checked and replaced daily. I loved the breakfast! The coffee, cheese and fruit was so wonderful! Fresh juice and a bar open for night caps with a wonderful bartender who would sit and chat if you wanted to! There was a computer available to use if you purchased cards at the desk as well. Exploring the hotel was great - each room was an adventure. We felt like we left friends when it was time to go home! Read more

Genuine Expedia guest review

The Monna LIsa Hotel in Florence, Italy is one of the nicest hotels I have ever stayed in. It is oozing charm everywhere you look, with numerous public sitting rooms full of lovely art and furniture. The "Mona Lisa" room has a humerous touch, and all the decor throughout has a personal feel, mixing a primarily olde worlde decor with the occasional mid-century […] modern lamp or picture. There are several internal courtyards and garden areas to sit in and enjoy a drink from the bar. We were served green olives, peanuts and potato chips with our drinks. The breakfast room is gorgeous and the spread looks like a still life. There were "Monna Lisa" umbrellas aplenty for the downpour and we saw many of them checked at the coat check at the Uffizzi Gallery! Just steps from the hotel is the renowned Ristorante La Giostra (I now know what tiramasu is supposed to taste like!) The hotel has computers and printers in several of the common areas. The staff was friendly and polite without being familiar. The hotel is a ten minute walk from the town center but because it is on a quiet street and has gardens, you feel as if you are far from the madding crowd. Read more

Genuine Hotels.com guest review

The location was great for what we needed, room was small but that is expected in european hotels

Genuine Hotels.com guest review

Good to have a GPS system in your car, as this hotel is somewhat difficult to find. However, this hotel is worth the search as it is ideally situated in the heart of Florence and is an easy walk to the major points of interest. Breakfast is available in the both the beautiful courtyard garden and breakfast room. Breakfast buffet is ample, consisting […] of fresh fruit, Italian pastries and various egg/cheese breakfast foods. Hotel itself is very nicely furnished and well kept. Rooms are clean and pleasant. Staff is helpful and recommended the nearby La Giostra restaurant, where we enjoyed a very good meal. Very quiet surroundings, so noise is not a factor to take into consideration. Parking facilities also available in the nearby parking garage. Overall: this hotel is worth recommending to visitors who wish to explore the heart of Florence. Read more

Genuine Hotels.com guest review

Hotel Monna Lisa was a pleasant surprise in such a busy tourist city as Florence. The staff really went the extra mile for us....calling ahead on our road trip to schedule wine tasting and giving us directions to everywhere. Very close to two excellent restaurants...Giostra and Cantina Barbagianni....recommended by the hotel staff. Fabulous secure parking […] area if you happen to be driving a rental car. Lovely garden and visitor sitting area for a glass of wine in the evening. Good breakfast as well. Read more

Genuine Hotels.com guest review

One of my favorite places to stay. We will be back. Pulling up in the taxi, it's just a door in the alley with a brass name plate on the wall. Enter into a courtyard with 500 year old frescoes on the ceiling. The property is fabulous. The staff could not be nicer, or more professional. Much of the main building is original, including the staircase right […] off the front desk and the floor to ceiling doors and terracotta floors in the breakfast room which date back 700 years. We stayed in the annex which is across the courtyard from the main building and probably not quite as cool, but still very nice. The restored 54 Lambretta scooter in our lobby was pretty cool too. Read more

Genuine Expedia guest review

The Monna Lisa hotel was a good hotel with a great staff. The rooms were average, but were adequate, especially after a full day of sight seeing. The breakfast in the morning was wonderful. The front desk staff were extremely helpful and easy to communicate with.

Genuine Expedia guest review

First room offered had a tiny window like a dungeon. Second room was tiny, about 6 squared meters. Shower was the whole bathroom --- close the door and voila. It was clean, however, breakfast was very good & and staff was friendly. Location was convenient.

Genuine Expedia guest review

The Monna Lisa was everything we hoped for and more. Tucked away on a little sidestreet, the cab driver know right where it was. Lucky, because it might be hard to find. Quaint neighboorhood with shops and resturants. We walked everyehere and had no problem finding a place to eat. The staff was helpfull and fairly fluent in English and gave us some […] good advise for dinner and sightseeing. Don't forget to see the David 4 blocks away, but make reservations. Read more

Genuine Hotels.com guest review

Better than expected. Gorgeous garden, nice room, quiet. Walking distance to Duomo and other sights. However very expensive WiFi: 10 euros for one hour.

Genuine Hotels.com guest review

Very nice hotel. Very pretty and clean. Our room was very comfortable and quiet and our windows opened into a beautiful court yard. Staff members were all very friendly and helpful and great with making dinner reservations. We decided to extend our stay in Florence another night and the staff was helpful in making room for us there. I would definitely […] recommend this hotel and would stay there again. Read more

Genuine Hotels.com guest review

Hotel was great! Hotel parking was very challenging to find. Be cautious ... the surrounding neighborhood was less than desired.

Genuine Hotels.com guest review

What a lovely hotel! Personal attention from the staff, beautiful garden and courtyard, large rooms. Gorgeous 15th Century building. I highly recommend this hotel. The breakfast is delicious.

Genuine Hotels.com guest review

Historic and elegant main building. Easy walk to all major attractions. Very friendly and helpful staff. Jacuzzi did not make up for lack of shower stall.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Would return again. Walking distance to main station. Half hour walk to duomo.

Genuine Hotels.com guest review

Beautiful hotel, excellent breakfast, amazing people.

Genuine Hotels.com guest review

Close to railway station and all the sights, good service, good standard of facilities, great choice at breakfast. Only down side was room was a bit dark as it was at the front of the hotel and the windows were small but otherwise great hotel.

Genuine Hotels.com guest review

I loved this hotel: stayed for four nights. It has to be one of the most quirkily attractive and friendliest of all the quality hotels I have ever stayed in. The staff always helpful, chatty, and never without a smile. Breakfast could be a feast or a glass of fresh orange - your choice. The room was small-ish, but I was on my own, so no problem. Every […] day, fresh bedding - that alone, for me, marks this out as a quality hotel. After a hard day visiting the sights, all within easy walking distance, sitting relaxing in the secluded garden of an evening was absolute tops. Next time I'm in Florence Hotel Monna Lisa is where I will stay. Read more

Genuine Expedia guest review

The staff were very friendly, accomodating and responded quickly and efficiently to any request that was made of them. The only downside to the service was our initial reception at the hotel regarding the facilities. We had to ask when and where breakfast was served, and we never found where the solarium and the gym were. You also need to ask for […] the room safe key. Excellent continental breakfast, and the rooms were well maintained. Read more

Genuine Expedia guest review

Friendly Staff and a beautiful, authentic atmosphere; the smell of jasmine wafting in was lovely! Vincenzo made us feel very welcome and we enjoyeed the restaurant advice!

Genuine Expedia guest review

Extremely helpful staff. Have stayed there 4 times now. Very convenient - Duomo 5 mins walk away. I was alone but felt very safe.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Very small but clean rooms, very quiet, comfortable beds. Lovely building with lots of flowers and paintigs, great breakfast. Perfect location.

Genuine Hotels.com guest review

The hotel itself is we'll furnished and well presented, with the Mona Lisa room itself (a room full of alternative images of the Mona Lisa) being worth a visit. It is also very well located, being close to all of the major attractions in Florence. The thing that made this stay so amazing was the staff though, who were very helpful and willing to chat. […] Each day for us started with one of the women who ran the hotel suggesting an itinerary and drawing the locations on a map. One word of warning: this is a dog-friendly hotel. We didn't even notice until our fourth day there when a Louie Vuitton bag at the neighboring breakfast table barked at us (there were two Chihuahuas in there) but apparently they get big dogs there as well. No problem for me or my wife as we both love dogs, but could put some people off. Read more

Genuine Expedia guest review