The room was great, beds were comfortable. We were there for the Sun Bowl and there was not enough staff during the holiday weekend. Coffee service in our room was not restocked for 2 days. Called Housekeeping and they only had one person on staff at the front desk so had to go retrieve supplies myself. Also the Bristo was suppose to be open but staff […] didn't come and in and was not posted it would be closed; very inconvenient since they are a ways a way from downtown. Read moreGenuine Expedia guest review
"Good hotel experience"
We had a good experience. Staff was pleasant and the room was good--a little bigger than normal with a sofa and chair. I like having free internet.Genuine Expedia guest review
Good Value for Services and Quality. Definitely would stay here againGenuine Hotels.com guest review
"Happy in el paso"
The people at the front desk were very nice. Loved their breakfast, both the food and employees were great! Have stayed here in two different ocassions and will definitely come back.Genuine Expedia guest review
"Clean and convenient in El Paso"
We stayed here while attending a wedding in El Paso. It was great because the hotel is right on I-10 making it impossible to not find your way back. It's clearly visible from any direction. The hotel itself is nicely updated and the rooms are very effecient, yet comfortable and stylish. I was able to get a good sleep in the bed and the room temp was […] very consistent which, if you travel frequently, you know is rarely the case. The lobby is nice and very easy to relax in. The pool and hot tub are small but they serve their purpose and the outdoor patio is a great place to enjoy the warm El Paso nights. Food, gas, airport, and shopping are all very close. The food selection is limited and expensive and there's no continental breakfast to be had. We have family throughout the area so we still didn't spend much on eats, but if you don't be prepared to shell out $$ for every meal. You can request a room with a fridge, but none have microwaves. For the price you can't beat it. Probably the least expensive but the most modern hotel in the area. Read moreGenuine Hotels.com guest review
La habitación la disfrute en compañía de mi esposa y dos hijos a todos nos gusto las habitaciones estan de buen tamaño y muy comodas disfrutamos estsr ahiGenuine Hotels.com guest review
Muy buenas instalaciones muy comoda la habitacion el personal del lobby muy amable solo el personal de comedor no hablan completamente español o no quiere hablarlo deberian de tener personal calificado ya que es frontera yo si regreso al hotel muy bonitoGenuine Expedia guest review
"UN GRAN HOTEL A UN EXCELENTE PRECIO"
EXCELENTE Y NOS LA PASMOS DE MARAVILLA, LA ATENCION COMO SIEMPRE, LIMPIO CONFORTABLE Y ES EL QUE LE FASCINA A MI ESPOSA E HIJAS.Genuine Hotels.com guest review
"Buen hotel para fin de semana"
Buen hotel, remodelado, limpio, buena ubicación.Genuine Hotels.com guest review
Buen lugar para quedarse un par de dias, no hubo ningun problema, la gente del hotel fueron muy amables, cuartos limpios y comodosGenuine Hotels.com guest review
buena solo es desayuno muy limitadoGenuine Hotels.com guest review
"Definitivamente un hotel recomendado para familias"
Siempre me a gustado llegar a este hotel, bien ubicado, muy acogedor y el servicio es muy bueno. Lo recomiendo ampliamente.Genuine Expedia guest review
Excelente servicio e instalaciones. Un hotel totalmente recomendable.Genuine Hotels.com guest review
Las camas mas comodas que un hotel pueda tener, tranquilidad en la zona y dentro del hotel, pantallas muy padres y buenos canales de television, un excelente trato, SUPER RECOMENDABLE!Genuine Hotels.com guest review
"Room Niceand Clean; Staff Nice; Not Enough Staff"
07/23/14 LindaInEvanston Evanston, Illinois
The Room was nice and large. Clean but services were difficult to anticipate from when the room would be cleaned to if the Bistro would be open. Free Lobby Coffee was advertised, but not available (only available, for purchase, when the Bistro was open ... not as scheduled). Outside wasn't too clean (again not enought staff, every morning all kinds of litter around the pool. Oh well! Under staffed maybe ... hard to manage that. Very nice folks tho!
"Marriott Courtyard great place for soldiers families"
07/11/14 PrestonPrince_9 Jacksonville Beach, Florida
We like Marriott hotels for the points but really-they are always consistently above average. This hotel is only 5 minutes from the main gate of Ft. Bliss, TX and also 5 minutes from the airport if you need to fly but also right off Interstate 10 which made it great for a cross-country trip by car. We picked it because it was the only Marriott near Ft. Bliss with an outdoor pool. They do not offer comp breakfast but they have a really nice café where you can get a great breakfast sandwich and they also sell good food all day. Great sandwiches and salads among other things. They get busy though! As all Marriotts have nice amenities this one did too. Small refrigerator was nice touch-no microwave. Comfortable beds and nice overstuffed chair along with good office chair at the desk. My only issue with this hotel was the housekeeping needs a bit of attention compared to other of the brand we have stayed at. Some dusting required and some switches did not work. But minor issues really. You just don't normally notice those issues at Marriotts. The staff makes up for any of that because they are great, friendly, flexible and helpful. They went out of their way to be helpful and we were there for 5 nights. I would suggest they purchase another luggage cart to keep in the office so if someone really had a lot of bags they could use it. only 2 carts and people I guess kept them in their rooms most of our stay! But the Front Desk staff searched quite a bit for them-having a "valet" cart stashed would be a good idea.
"Staff Couldn't Be More Accommodating!"
06/30/14 99542014 Langhorne, Pennsylvania
My son and I were driving cross country from Philadelphia to LA. The Courtyard El Paso Airport was to have been a one-night stopover, only. However we had car trouble and took his Sentra to a local Nissan dealer for a repair that took all day. The front desk staff was not only friendly but supportive. They allowed me to use our hotel room all day WITHOUT CHARGE until my son's car was repaired. We left the hotel at 5:00PM. In addition, I got to the lobby restaurant 30 minutes after it closed. The staff was still there cleaning up yet had no problem getting me coffee and a breakfast sandwich. This is a typical Courtyard, yet as good as Marriott staff are, universally, this group is EXCEPTIONAL.
05/03/14 Newlywed952010 Grapevine, Texas
The hotel was mostly a good experience. The lamps in my room by the bed didn't work, but the fixtures were otherwise fine. The bed was comfortable, but the hallway light around the door frame was so bright that I ended up putting a towel across the floor to block some of the light so I could sleep. The noise from the I-10 was noticeable, but not enough to bother me. The Bistro was empty when I arrived at dinner time, but it was slow and the staff were in over their head at breakfast around 7 AM. Add extra time to your morning if you plan on breakfast at or from the Bistro.
04/29/14 GW A Puyallup, Washington
I have stayed in this hotel many times over the last 8 years. The staff is friendly, helpful, and always available. the Bistro is great. They even called the laundry service to come back to pick my stuff up due to my late arrival with a suitcase full of dirty clothes.
"Rooms need refresh remodel."
04/22/14 SantafeMOT Deming NM
Checked in this week. Rooms are badly in need of new carpet and refresh. Phones did not work when I called down to the front desk to fix noisy room cooler. Lobby is nice and been updated. When I finally hot a hold of rent desk they did rectify my cooler and put work order for phone .
04/11/14 ayofatr albuquerque,nm
I was only there for one night but there were a few things worth noting. On the positive; check in was fast, the property and room clean, cafe in the lobby was good enough for breakfast. Negatives; it is right next I-10, so expect a fair amount of highway noise, even the room a/c could not drown it out. Although the room was clean, the carpet had seen better days. I would probably pick a different Marriot property next time but this was ok for one night.
"Good price, crazy convenient"
03/28/14 larao68 Washington
I had a very late flight coming in to El Paso so I stayed at the Courtyard because they were so close to the airport and a very good price. I arrived at 3am and called for a shuttle and they were there within 5 minutes. They were very sympathetic to my long day and offered to take me to grab a bite to eat. Check in took about 30 seconds. During my stay, every time I passed the front desk they were smiling and friendly and asked how everything was. Sometimes that can be annoying but in this case it seemed very genuine. Once you left the parking lot, you made two tuns and were on I-10. My room was next to the highway and by turning on the fan, you could block out the sound of the traffic. My only complaint is the little cafe seemed to only be open in the morning. After long days I could have used a quick bite then up to my room. The hallways and elevators seemed a little worn but my room was very nice. I would stay here again.
"Pros & Cons"
03/11/14 soigal Indialantic, FL
There are probably a lot more pros than cons. First the cons: The rooms are clean. The hotel is located near the airport. Plenty of restaurants nearby. The staff is extremely friendly. The lobby is extremely nice with large screen TVs. And there's a courtesy van available to the guests. The only cons I can mention are: The thermostat doesn't keep the room very warm. The bathroom is small. And no continental breakfast. Overall, worth the price.
"Convenient, very clean, cheap on weekends"
02/26/14 Cliff J San Antonio, Texas
This was one of the better Courtyard hotels we have stayed in - very clean, lobby in excellent condition, close to restaurants and the airport. The only negative to the location was that there were no restaurants within walking distance - many within a short drive however. The parking lot was adequate but we were towing a trailer - ok to park during our stay but if they were full we would have had difficulty parking - not a good place for oversized vehicles. The staff was very friendly and accommodating. Room had good amenities - note that there is a small freezer compartment in the mini-fridge - I missed that, it's a nice thing to have when traveling.
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