Elevator was out of service the entire stay. We were there for 5 days, starting on a Saturday. Our room was on the second floor, two doors from the elevator, but the stairs were on either end of the building.Genuine Hotels.com guest review
"Great place for cheap price"
I have always stayed at Crestwood when I have visited Murfreesboro. The hotel is pretty good for a low price. I'm not in the room that much so I really don't need anything fancy. The hotel is in a great spot, close to lots of restaurants and the mall. The room is fairly clean. This time our air conditioner didn't seem to work as well as other times […] but it wasn't uncomfortably hot. The hallways are always very stuffy and hot like there is no air at all. The rooms are starting to look a little run down and old but I noticed they were putting new carpet in some so hopefully they are planning to update the whole place. Overall it was a good trip and I will stay there again. Read moreGenuine Hotels.com guest review
Upon arriving to the hotel, the room purchased and held was not available and we were stuck into a smoking room. They knew this prior to our arrival. The room, floor, and the entire hotel was less than satisfactory including cleanliness, comfort, smell, appearance & quality. Additionally, the water in the shower water leaked constantly and ended up […] being fairly noisy throughout the night. Read moreGenuine Expedia guest review
Everything went well and the staff were amazing. If you are looking for a comfortable place with no hassle this was brilliant!Genuine Hotels.com guest review
"Never will I book last minute again!"
First the good: The receptionist was pleasant and polite. The hotel was a bit secluded. The price was very cheap and they had a room available. The bad: Someone either urinated or spilled something in the elevator which stayed all night. The entire place smelled of a backed up toilet. The ugly: The couch in my suite had four very obvious holes in […] it and looked dirty. The sheet on the bed had a cigarette burn right through it in my no smoking room. The carpet floor looked so dirty I just wore flip flops the entire time. Read moreGenuine Expedia guest review
"Not what we were really wanting"
The room was hot, and had an almost moldy odor. I can't say it was a dirty room, but we weren't really pleased.Genuine Expedia guest review
"very average hotel, safe areaIt was a very average"
It was a very average hotel, not great but not bad either. Could use some refurbishment.Genuine Expedia guest review
"We were more than satisfied"
We really enjoyed staying at the Crestwood Suites. The staff was more than accommodating. The microwave stopped working & they replaced it very quickly. The freezer apparently wasn't working either so they replaced that within a matter of minutes. The location was very convenient to grocery stores, restaurants, etc. We'll stay at this location going […] forward when we're visiting family. Read moreGenuine Hotels.com guest review
"I'd stay again!"
The room was layed out perfectly! There was a comfortable couch in the room as well. We brought leftovers from the restaurant and forgot silverware, but there was silverware in the kitchen! It was a nice hotel, we liked it.Genuine Expedia guest review
This place is decent and the price was right. Got stuck with a smoking room, so would have probably been happier in a less smelly room. Only hotel I ever stayed at that didn't have toothbrushes either for free or to purchase and the front desk lady was less then friendly when I inquired about a toothbrush.Genuine Expedia guest review
The room wasn't bad. it was less than comfortable accompanied by a small stench that we grew used to. The Hotel itself felt like something out of a bad movie, fully equipped with loud noises and voices in the night-time hours and folks who looked liked vagrants hanging out in the tiny lobby. This place is an extended stay facility that harbors out of […] town constructions workers and such. So some of this is understandable, but not all of it......... Read moreGenuine Expedia guest review
The hotel needs to be upgraded!!!! It looks and smells like the 90's. Matress cover had stains on it, sheets wouldn't stay on the bed. Air kept cutting off after it reached a certain temp, which caused me to have mid night sweats. I wouldn't ever go back and do not reccommend anyone.Genuine Hotels.com guest review
"More than sufficient"
Close to everything that I needed. Staff is professional and courteous.Genuine Hotels.com guest review
"Dirty and feels unsafe"
People hanging out in the parking lot at night. Dirty rooms.Genuine Hotels.com guest review
"Office closes early (be careful if you arrive late"
No pool. Smallish but very clean room. No breakfast. Very quiet. Does have clothes washer and dryer available. Office appears to shut tight at night - making it important to arrive before they close. ====================================================================================================================================================== […] ==================================================================================== Read moreGenuine Expedia guest review
"close to my travel route"
very pleasantGenuine Hotels.com guest review
GreatGenuine Hotels.com guest review
Arrived and was told I was in an upgraded room. Not sure what that was because all were to have kitchens. Had 2 each plates, knives, forks, etc. No paper towels, no Kleenex, only enough dish soap for a day. Supposedly would sleep four but couldn't cook for two, much less four. One 8" skillet, one pot. NO oven. I was working a trade show and bought a […] pizza cuz I was tired. No where to cook it. Washed dishes first night, no more towels, Got back to room late after working all day. Bed unmade, no new towels. Called the desk and they said they only do the rooms ONCE A WEEK. I could go get more towels and coffee, soap supplies wherever. Too tired. Old TV, no salt, no pepper. Normally I would leave a room better, was working on artwork and nothing to clean up with. I will NEVER stay at one again. Not worth calling it a suite . Had to buy coffee supplies. One packet of regular coffee. Sheesh! Read moreGenuine Hotels.com guest review
The room was very clean very comfortable I got a good nights rest I would recommend anyone too stay there... They only thing I could say that's a negative is that there smoking rooms are too close too the none smoking rooms so the hall ways smell getting too your room but your room has no odor very clean and smells freshGenuine Hotels.com guest review
"Worn out room"
Had a business meeting in Nashville during CMA so had to book outside city. The hotel was in a decent location right off the highway and near food and business supplies. The front office staff was helpful but the hotel was worn - like it just needed a good steam cleaning.Genuine Hotels.com guest review
"Don't judge a hotel by its cover"
We stayed at this hotel for one night as we were driving through. The outside looked great. Once we got inside, however, it went down hill. Had we not prepaid through Hotels.com, we would have left. The desk clerk seemed cordial enough, but the lobby was shabby, and the pervasive smoke smell only got worse. As we went to our room, the smoke was overpowering. […] As we got into the room, the beds were clearly from several decades ago, with obvious dips, depressions, and other uncomfortable thoughts. The couch was something that looked like some rejected it along side the road with a "Free" sign on it. The carpet was dusty, and filthy. The bathroom was not clean, the kitchen area was, to quote my teenage daughter, "super sketchy." We tried to call in the morning to get more towels. No one picked up the phone. When we checked out at 7AM, the steel roller curtain was still down and there were several guests trying to check out with no staff there to help them. If you are reading this review and haven't already paid, DON'T STAY HERE. If you have already paid, you might want to check your budget and see if you can afford somewhere else. Read moreGenuine Hotels.com guest review
Good for the value, location central to campus and mallGenuine Expedia guest review
"A nice idea but"
I was very disappointed by the facilities. We booked ahead of time for 4 people but the room only had towels and plates and cups for 2 people. The front desk could only supply paper plates and cups. Also there were no pans or utensils in the room and non were offered by the front desk. Also there is no ice machine.Genuine Expedia guest review
I would recommend replacing the furniture. The couch had holes in the fabric and a chair at the counter was very wobbly.Genuine Expedia guest review
"All that is needed and professional too"
I have stayed at this hotel on several occasions and keep coming back because of the staff and the proximity to everything I want to do. If I want to cook, I can, If I want to go out to eat, I can. Very convenient. And the staff is always professional and courteous.Genuine Hotels.com guest review
"Do not recommend"
Staff was rude along with the management. The rooms were not very nice and smelled terrible and that was with 2 different rooms. Would not recommend it for anyone.Genuine Expedia guest review
Towels very clean and fluffy,shower very clean.kitchen clean pots and pans very clean.hallwayscould use more attention for better appearance as well as landscaping. Some updating on TVs and mattresses would help but the stay was good do to the cleanliness,which was most important.we would stay again definitely.no smells of staleness or smoke as some […] past reviews had said. I think the management has done a good job fixing that problemand no mildew in bathroom. It was great. Thank you crestwood. Read moreGenuine Expedia guest review
"Overpriced for disgusting room"
This room was disgusting...filthy couch covered with cigarette burns in a non smoking room. Thank goodness the window opened because we needed the fresh air in order to breathe. Carpet was dirty also. Couldn't wait to leave in the a.m.Genuine Hotels.com guest review
We were happy to find a room at the last minuteGenuine Hotels.com guest review
Not impressed. Dirty rooms and smoke very strong.Genuine Hotels.com guest review
Please Please don't stay here! There is So much wrong with this place. But after driving 14 hours we were just about to fall asleep when Someone OPENED UP OUR DOOR And WALKED IN WHITH THEIR OWN KEY!!! Yes Someone Entered Our Room after swiping the Key Card in Our Door! When I told the front desk about it they Totally didn't care. Just a "sorry about […] that. The girl last night must have given out a wrong key cause she was busy." Really? That's it? This place smells and is dirty. I've stayed in better places in Vietnam, Thailand and Cambodia. Please take your business somewhere safer and cleaner. I'm really not picky. But security is my main problem with this place. Read moreGenuine Hotels.com guest review
"Nice for an extended stay"
Great for 2 people. It was a little cramped for 4 (family). It was clean and the staff was great. It was also nice to be able to cook and the staff was great in providing us with enough cooking utensils and dishes for 4. We ended up staying 3 days and it is nice for an extended stay if you do not want to eat out all the timeGenuine Expedia guest review
I usually don't post reviews, but I have to in this case. Booked my hotel sight unseen. Based on other posts, it didn't look that bad. When I arrived, it looked good on the exterior. Very large hotel. The staff member who checked me in was not especially polite. As I was walking down the hall to my 3rd floor room, I noticed the carpet in the hallways […] were dreadfully dirty and stained. The floors creaked under neath my feet. When I arrived to my room, it was not clean. The table tops were stained and the room smelled like smoke. That night as I went to sleep around 11 pm, there was a lot of noise in the hotel and on my floor. People slamming doors all night; running up and down the halls all night; babies crying all night; loud talking and music all night. The walls are paper thin and you can hear everything. When I went to check out at 7 am, there was no one at the front desk; they were closed. I will never stay here again. Read moreGenuine Expedia guest review
One vending machine and it took our money. No ice machines. Tv was old and picture was poor quality. Wifi was poor at our end of hall. Our room was last on hall and exterior door was broken so staff rigged it to open if pulled hard. That bothered us as it was the back of hotel and a safety issue. Disappointed over all.Genuine Expedia guest review
Every time I'm in Murfreesboro I stay at the Crestwood (about ones a month) and never yet had any complains or was not satisfied. The Staff is super and helpful and friendly. I will be back next month again.Genuine Hotels.com guest review
"cheap...so you get what you pay for"
It was cheap and it was just one night. If I had to stay any longer, I would've found another hotel. Bathroom and Kitchenette were dirty. Bed was hard as a rock.Genuine Hotels.com guest review
"nice lil old school hotel"
nice hotel... building seems a little older but everything is clean and works... Full kitchens in the rooms are nice plus a couch and a cool little set up... the only thing we didn't really like was that it had old tube tv's with no dvd player or even a vcr... so it was cable or nothing.... great location on old fortGenuine Hotels.com guest review
"Not so hot"
More in line with low end motels. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxGenuine Expedia guest review
"Great area but icky"
Nice from outside. Extended stay hotel so a lot of suspicious comings and goings. Loud (thin walls and floor) NEEDS NEW MATTRESS!!! Towels were awesome...considering. Liked kitchenette but was wasted on one night stay.Genuine Hotels.com guest review
Horrible booking. Smells of smoke.Genuine Hotels.com guest review
"Would not recommend this hotel!"
We noticed as we walked down the hallway that the carpet was dirty and had stains. The room was not properly cleaned... The bathroom counters were streaked and scummy looking. The bottom sheet on the bed was just laying on top and not tucked in. This was possibly one of the worst hotels I've ever stayed in.Genuine Expedia guest review
"Well equipped reasonably priced"
We recently stayed at the Crestwood Murfreesboro when in town for a horse show. Found the rooms to be very clean and well equipped. We usually leave very early in the morning and do not return until late but it was nice to have a good sized room that had a full fridge. The little contact we had with the staff was all positive. The only issue we had […] at all was a very noisy upstairs (over our heads) neighbor that seemed to be running laps in their room! It was very late and did not complain to anyone as we didn't want to get out of bed at 2am. All in all we would stay at this hotel again and were satisfied. Read moreGenuine Hotels.com guest review
Hotel is a great location for food, shopping, & fun! Would not recommend if you had children to stay not anything for kids to do at the hotel!Genuine Hotels.com guest review
My non-smoking room smelled of smoke terribly, the entire hallway of non-smoking rooms smelled of smoke! The carpet in my room had stains and the couch was very old, dirty and in poor condition. The bed was very uncomfortable. I was very disappointed.Genuine Expedia guest review
"Smell too bad"
The smell of the room was to bad for my wife and I and we couldn't sleepGenuine Expedia guest review
Hotel was overbooked. Accomodations were not met as booked. Toilet broken, never repaired. Had to use bathroom in lobby area. Not a good experience at all. Will never stay there again. Did not look anything like the website portrayed.Genuine Hotels.com guest review
The room was very spacious but the beds were a bit uncomfortable and the pillows too firm for my tastes. It was very quiet at night.Genuine Expedia guest review
"Dated but Comfortable - a good value"
Crestwood Suites are located on a quiet, safe, isolated lot just minutes from the mall restaurants, golf, & downtown Murfreesboro. The suites are a little small and a little dated, but it was a comfortable place to relax and a great overall value at the price which it was offered. I'd stay there again and so would my wife - a decent, comfy room that's […] a little dated but worth the cost. Read moreGenuine Expedia guest review
I knew I was in trouble as soon as I saw the front doors. Dirty and full of finger prints. The lobby and hall ways had a distinctly results dor as a result of something called a "trash room" located on each floor... Stinky! I had to request to be moved from the first room...so nasty my friends and I named it the "hourly rate room"!!! There was no over […] night personal.. I know because I went out for coffee at 5:00am and my key would work. My only recourse provided was to call an emergency number for assistance... No one ever answered or returned my 15 messages..I went to a local target for cleaning supplies and bedding as I had no choice but to stay at this place. The furniture was outdated,bedding in serious need of replacement, carpets were dusty and you couldn't have paid me to eat anything I that room... If you have other options.... Use them! This hotel was super GROSS!!!!! Read moreGenuine Hotels.com guest review
"Not what we expected -- checked out early"
We did not realize this was an extended stay hotel used by day laborers. The services and amenities were nil -- the hotel didn't even have an ice machine. But the worse part was that the room smelled bad and was dusty and dingy. It's the kind of place where you don't want to walk barefoot on the carpet. The outside of the hotel is ok, but the inside […] hallways are dark and dingy. We were supposed to stay 3 nights, but checked out after the first night (wouldn't have checked in at all, but we'd prepaid thru Hotels.com). It is in a good location to restaurants and has free WiFi. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )