"crestwood suites 8010 presidents dr."
the room smelled bad, the recliner was damaged, the bed was wore out with springs almost pushing thru the mattress. the main floor carpet should be replaced.Genuine Hotels.com guest review
"Not fit for business travelers or tourists"
This hotel is not fit for business or tourist travelers. The hotel is run down and reeks of smoke. The locks on my room door were broken and I was unable to get my room changed or it repaired. I was supposed to stay for 2 nights but left first thing the next morning. The curtains were falling down, the drawers were falling out, the chairs were so stained […] I was afraid to sit down in them without a towel. I feared for my health and well being and would not recommend this hotel to anyone. If I could have given a rating lower than a '1' I would have. Read moreGenuine Hotels.com guest review
"Full room services once a week is one drawback"
Clean once a week is not good enough for busy Orlando vacation families: room services (cleaning, changing towels, etc.) every other day will do.Genuine Expedia guest review
"Crestwood is disgusting"
tiny roaches crawling over my clothes in the bathroom. hallways smelled like stale smoke and walked over an open condom wrapper in the corridor. This is NOT the Hilton.Genuine Hotels.com guest review
Our booking was for two non smoking rooms. We were given smoking rooms. We did not complete the two days and stayed overnight. We also observed the Carpet to be soiled.Genuine Expedia guest review
"good for the money you pay"
not so bad .... room size is very good room is not cleanGenuine Expedia guest review
"Disappointment at best"
Based on the hotel picture and description, we were sadly disappointed upon arrival. Dimmed lighting throughout the lobby, hallways and our room, filthy bathroom, water damaged ceiling and floors, and we saw bugs run across the floor twice. Didn't bother asking for another room because they were sold out. How? Had to be other first timers like us. Don't […] make the mistake... Read moreGenuine Hotels.com guest review
"Good location but..."
The hotel is good, but many anoyed noise in night.Genuine Hotels.com guest review
The only reason we stayed at this hotel was because it was a spontaneous trip to Orlando and all of the hotels we usually go to were booked. I called twice to ask for information and none of my questions could be answered. They couldn't even tell me how long the drive to Universal Studios or Disney World was and couldn't be bothered to find out for […] me. The staff was no help whatsoever. Even when we got there and asked for the number for a cab company, the girl at the lobby gave us two different wrong numbers. Really? You work in a hotel with tourists, know your info! When we arrived into the room, the floor was sticky under my flip-flops and dirty, the plates and glasses in the kitchen area had a greasy film, and the towels looked and felt dirty, old and worn out. The whole floor we were in smelled of cigarette smoke even though we were supposed to be in a non-smoking room. The place claims to provide wireless internet but during the three days and two nights I was there, I wasn't able to use the internet once. And of course the person at the front desk could care less and the person from technical support called back around 3am. The drive to the parks were relatively short which was the only bonus of this hotel. But if you can avoid the Crestwood Suites, by all means DO IT! Read moreGenuine Hotels.com guest review
"HOTEL IS PERFECT FOR A STAY NEAR INTERNATIONAL DR"
HOTEL IS VERY CLEAN AND VERY CLOSE TO EVERTHING GREAT FOT A STAY OF 2 OR MORE NIGHTS. WILL STAY THERE EVERTIME WHEN IN ORLANDO!!!!!Genuine Hotels.com guest review
the location is great . the staff very nice. the only thing is the pillow are not very comfortable thank youGenuine Hotels.com guest review
This hotel is absolutely filthy. It wreaks of smoke. There is a natural gas pumping station next ot the parking lot which emits a sulfur odor, not to mention the noise. Don't stay here. Thank you to hotels.com for getting me out of there! If only the rating more accurate I would have known not to stay there.Genuine Hotels.com guest review
"Very basic but ok"
Actually not on the main street but only about 4 mi away. Had a kitchenette, Living area with sofa bed and bedroom. Very basic but we enjoyed our stay.Genuine Expedia guest review
this hotel was terrible...though it was our last resort since we had an emergency stay in the area, we had no choice. but if you have a choice, please do not stay here. the bed sheets were stained with god knows what. we actually slept sitting up on the couch with towels as blankets we were so afraid to use the bed there were roaches all over the bathroom […] sink and tub. we didnt even take a shower there. the soaps they left were already opened & used...the coffee pot had burned coffee in it...The carpet was musty and smelled of mold. when we complained to the front counter, the girl said "im sorry, we are booked so we cannot change your room, we will get it cleaned when you check out & call terminix" Not even offered to clean our room or change our sheets. it was highly disappointing and disgusting. the staff was very rude, short of temper and just lazy. Overall cleanliness was the biggest issue, i could deal with the rudeness, i understand the job can be stressful , but having to lay my head down on dirty sheets is just unacceptable. Read moreGenuine Hotels.com guest review
"A bad night to finish a awesome day!"
The price we paid for the room very expensive fit that one night. I was expecting the hotel to be really nice but to my surprise it wasnt. The bathtub looked like is was going to cave in. The aie condition looked like it was separating from the wall. I tried to put my daughters ice cream in the freezer but it wasn't even cold. I dont believe it was […] working. Needless to say i was very disappointed and will never stay there again. Read moreGenuine Expedia guest review
"Very Bad Hotel, I'll not recomend it never ever."
When we arrived the front desk was closed..... and suddenly the person in charge of the front dest woke up...Yes..he was sleeping and took care of us sleepy. Hotel has very bad odor, Carpets were not clean at all. This hotel has potential but if I was the owner I'll change all Carpets and replace ALL personal...not trained at all, bad habits. ...bad […] experience :-( I'll never go back....hope I can get my money back. Read moreGenuine Hotels.com guest review
"crestwood suites in orlando, floridafl"
i stayed their for two consecutive nights it was a good impression and a very nice and friendly place to sleep . i would defintiely recommend this hotel for many people to stay their especially if you are trying to or on a getaway with a budget . the two nights that i stood their i had purchased breakfast for my husband and myself.it had a regular size […] refrigerator their i put drinks and eggs into along with bread and margarine for the morning we saved alot of money on breakfast alone.. coffee pot in our room and two stove burners too cook our breakfast . i would definitely recommend and return to this apt hotel timeshare that is what this reminds me of a timeshare in waiting at a price that was unbeleivable,.. what a steal.. csutomer service was one of the best featujres along with a comfy room which made our stay enjoyable and nor forgetable stay at crestwood . Read moreGenuine Hotels.com guest review
Do not book this hotel. Dirty sheets, blankets, chairs, couch. I am usually somewhat flexible but when it comes to DNA on the bed, I draw the preverbial line.Genuine Hotels.com guest review
"Crestwood Suites Orlando"
Requested non-smoking and was given a smoking room and told it could not be changed. The smell was horrendous.Genuine Hotels.com guest review
don't stay here, terrible...Genuine Hotels.com guest review
The smell of mold and cigarette over the entire building was overwelming. Within 50 yards of the front door there was a gas company substation constantly venting natural gas. First time we ever left a reservation after the first night (did not leave immediately since we got there close to midnight, we were out by 8:00am following morning). Furniture […] in the room was falling appart, the dirt in the carpet was indescribable. The staff was friendly enough, but there is only so much their attitude can overcome with the status of the inside conditions. For what it's worth the outside seems to have a new coat of paint and was relatively clean. Read moreGenuine Expedia guest review
"no need to keep this staff"
no staff after 9pm no extra pillows /towels staff is careless staff is busy with his lover behind the closed doorGenuine Expedia guest review
SMELLY! Air conditioner hardly worked---on and off in spite of setting it low to try to make it cool the hot smelly room. Carpet dirty. Bed aweful. Not staying again.Genuine Expedia guest review
This was the worst hotel I have ever stayed in. Roaches every where. Not clean at allGenuine Hotels.com guest review
"Don't even try it"
This hotel is in a very bad shape. Very old. Smells very bad. Only good thing about it was price. That's all. I won't be surprised if they have bed bugs. I am serious.Genuine Expedia guest review
"Just what I expected"
Clean, no frills, inexpensive... Exactly what I was shopping for.Genuine Hotels.com guest review
"Worst stay ever."
I been meaning to wright about my recent stay only to complain that it was a horrible stay. I got pet furr on my shirt that was in the bed. I complained and asked for a new room. Once we got to the new room it looked as though Simone recently tried to break into the room. The lock lactch was broken, non of the lights work, in the bedroom and the switches […] where broken. Ibhave pictures and proof. Read moreGenuine Hotels.com guest review
Actually we didn't chose this hotel again. In a whole week we didn't receive new towels nor soup or shampoo. They don't have complimentary conditionerGenuine Expedia guest review
Staff at front was rude, elevator was broken so we had to use stairs. The room was large and pretty nice. Location is close to Disney and reesturantsGenuine Expedia guest review
""ok" value - ants/roach, no ac in hall, thin walls"
Let's start with the bad: 1) No ac anywhere in the 1st floor hallway/lobby. It was super hot and musty, and smelled of cigarettes and meat. 2) My room had ants all over. I woke up twice with bites...I hope to god it was not bug bites and just the ants in the room. Also saw two medium sized roaches chilling in the bathroom. 3) SUPER thin walls: could […] hear everything said/done in both adjoining bedrooms. 4) Entrance to the hotel is super hidden The 4th night I kept missing it and turning into the wrong property. 5) My keycards kept demagnetizing the entire trip. I had to get them redone, and even got new ones a few times. 6) Wifi was spotty at best, connection wise, and when it was connected was unusably slow. Now onto the good...well, there's not really much good. I won't say the property is a loss, it you need a cheap stay it will suffice. So long as you don't need wifi connection and don't mind some bugs. Read moreGenuine Hotels.com guest review
Elevator did not work, and since our room was on the second floor, we needed to use the stairs. After an 8 hour drive and 6 hours at Islands of Adventure, the last thing I wanted to do was use the stairs!!! Other than that, the room was comfortable!!!Genuine Expedia guest review
hey quiet retreat for travelers, this hotel was well kept. The facilities were neat and out.Genuine Expedia guest review
"2 thumbs up"
The hotel seems pretty safe, but it's kind of hard to find, they should have a sign well lit. The room was cute, but you could tell that the hotel is old but that wasn't a serious problem. The hallways and the room didn't smell too pleasant but it didn't smell bad either. It was clean so that was good. I would recommend staying there. It's away from […] all of the hustle and bustle of international drive and universal blvd (but still close to them and the other hot spots of orlando), pretty clean and safe, and the price was definitley worth it. Read moreGenuine Expedia guest review
Room was not ready when we arrived. We were told to go somewhere for awhile and come back later. The room bed was terrible and when we returned there was no one at the front desk had to track some one down just to get an extra pillow never did get our other room key.Genuine Hotels.com guest review
"THE HOTEL FOR ALL STAR WEEKEND"
THE PEOPLE THAT RANNED THE HOTEL WAS GHETTOGenuine Hotels.com guest review
"Worst hotel stay ever"
This is a horrible "hotel". It is more like a home for squatters. Only had a smoking room when we arrived, even though we had requested no smoking. Room was nasty, furniture and carpet stained. Desk not available after 9PM. Elevator broken second night. Accosted by people staying here in hall and elevator. Last night people next door up until 5 am with […] young child and large dog barking. When desk called 3 times, nothing was done about noise. Would never, ever stay here again and would recommend hotels.com remove from their listings. Read moreGenuine Hotels.com guest review
"For price it was very alright."
Usually stay in 4 star hotels and above, however in Orlando when paying $400/day for places like Universal Studio, Disney or Wet and Wild for a family of 4 it cut costs and was so worth it. We left there to go to Nickelodeon hotel after. If it had a pool like Nickelodeon would have preferred to stay at CrestwoodGenuine Hotels.com guest review
"Crestwood Suites - Orlando"
We were disappointed with the condition of the room. The sofa was so dirty we had to request a bed sheet to cover the sofa to sit on it. The bed cover was stained with human fluids, very disgusting. They did not have any extra pillows, in addition to ants all over the kitchenette. However, the hotel is centrally located with adequate parking. Thy claims […] free breakfast, but in essence they offer free coffee in the lobby. If the management would take the time to steam-clean the carpet, the sofa and replace the bed covers, it would be good place to stay for someone who is on a limited budget. The kitchen had a full size refrigerator, a toaster, a coffee maker, a microwave as well as pots, and utensils. Read moreGenuine Hotels.com guest review
This hotel was comfy. It is located by the mall and othe r stores so its convient! Will be back here soon :)Genuine Hotels.com guest review
The staff was nice, the sofa was broke and leaning to one side. I walls was thin,I heard people running upstairs above my head from 8pm until 5am. The toliet got stopped up. I will never stay there anymore.Genuine Expedia guest review
"Crestwood Suite Orlando Florida"
I was very disapointed with Crestwood Suite in Orlando Florida,room # 130 the customer service at the front desk were very rude not friendly at all. The Internet wi-fi service was not working and I call the help line number for help and they never got it working, I wanted extra pillows the front desk could not provide it. My room was not clean by the […] maids I had to reuse dirty towels and my beds was not made... I would never reccomend this suite to ANY ONE... Read moreGenuine Hotels.com guest review
Room was so disgusting, roaches everywhereThe reclineable loveseat was so dirty we refused to even touch it.Cancelled the second night immediately,the most unpleasant experience ever.We did not even sleep looking for another place to stay we were there for about 5 hrs until we found another place.HORRIBLE.........Genuine Expedia guest review
The other guests were loud, they woke me and my family up 4am with fighting. This was one of the worse hotels I have ever been to! I would not recommend this to hotel!Genuine Hotels.com guest review
There were 2 pillows in the room (we'd have been better off folding up a blanket to lay our heads on!!) When we asked for another pillow, they replied "We don't have extra pillows". There were burns in the blankets and couch. You could see where the roof had been leaking and the heater sounded like it was about to blow up. The place was definitely not […] what the pictures make it out to be!! Read moreGenuine Expedia guest review
The room was great but the bed was not that comfortable.Genuine Hotels.com guest review
"The Hotel in Lakewood, CO"
Very nice place to stay next to front range and conveniently located between Lakewood and Littleton.Genuine Hotels.com guest review
"Hotel needs a makeover"
We had 2 rooms. 1 was ok, the other one was a disaster. It smelled bad and was visibly dirty everywhere, even a big rust stain (I hope it was rust) on the sheets. They did move us into a better room which saved the trip for me, but the fact that they would put someone in the other one in the first place was a huge turn off. The furnishings are just […] worn out. They need to put money into the hotel or it needs to stop being offered as a choice on this site. I don't blame the employees for this one. It's the owner that needs to step up and maintain the property. Staff was fine. Read moreGenuine Hotels.com guest review
"This place suck"
Don't ever go there !!!Genuine Hotels.com guest review
"The Last Resort"
This was a last resort stay after I could not find anything through my RCI membership. Slim pickins' for the week between Christmas and New Years. Pros: * It was close to where I was working. Cons: * Front desk may or may not be manned. * A/C stank terribly of mold * There is a natural gas pipeline station IN THE PARKING LOT!!! It was "venting" most […] of the time. * Room and furnishings are so dirty I placed towels on them to sit down. * Had to keep calling their ISP in ANOTHER STATE because the front desk could do nothing about the internet going down. Nice customer service there; let the guest call to get their internet working! I will find a nice campground and stay in a tent before I would stay here again. It's been a few days since I've been home and I have not noticed any rashes, parasites or come down with a fever...but I'll let you know. Read moreGenuine Hotels.com guest review
"get what you pay for"
Room had an odor, asked for non-smoking got smoking, very noisy, bed was very hard. Upon waking up house keeping knocked wanting to know if we were leaving that day (the day we were suppose to leave, we still had 2 hours) shortly after that we got a phone call from the front desk asking us if we were leaving...Genuine Hotels.com guest review
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