"One of the worst experiences"
They seriously need to pay attention to the details. I hope they make improvements fast.Genuine Hotels.com guest review
"Bring own cleaning products."
Room was a very nice size and had great amenities, however, it was not very clean. Floor and carpet needed to be vacuumed swept and mopped. Bathroom had visible dirt around toilet and tub.Genuine Hotels.com guest review
First off, we will never stay there again. The rooms were dirty, the phone did not work, and there was a sign indicating if you need to change your sheets between 9 am and 5 pm, you can't. So, obviously people wanted to change the sheets often. Being so close to UCF I thought it couldn't be that bad, I was wrong. I don't want to really write what I […] thought the hotel is used for, since I could be wrong and it would be libelous. We left before our second night and stayed somewhere else. Read moreGenuine Hotels.com guest review
"The price is right"
I wanted to stay somewhere close to a friends home. This is very much like other extend-a-stay hotels. The room was nice enough if somewhat dated. The bath was SMALL but functional.Genuine Hotels.com guest review
I was greeted like I was somebody I loved itGenuine Hotels.com guest review
"you get what you pay for!"
Wouldn't stay there againGenuine Hotels.com guest review
"Don't stay here"
They overbooked the hotel. Then tried to put us in a dirty single bed, that some guy had skipped out on. They was still shampoo and toothpatse in the bathroom and other misc item left. Also saw 3 cockroaches within five minutes. Place is grossGenuine Hotels.com guest review
"Run for your life"
The room was old and dingy. The A/C worked but was loud. If with your kids stay away, a lot of shady people. The hallways and elevators smell.Genuine Hotels.com guest review
"it was OK for one night"
It was OK the kitchen had no trash can and the towels and rags had hair on them you can here everything walls. Very thin and there was a Roach in bathroomGenuine Hotels.com guest review
"this is how I felt it is what it is"
it was a good stay but the room was very dirty under the bed was dirty behind addresses what dirty they don't give you a straight for smoking room they didn't give me blankets to stay warm so my stay wasn't really that good it will do for nowGenuine Hotels.com guest review
We did not have any water on the 16th so we were promised to get half the payment back to my credit card..Hope we get it soon. regards, Enrique RezkGenuine Hotels.com guest review
"PLEASE DON'T RENT FROM CRESTWOOD."
I RENTED TWO ROOMS I WILL NEVER STAY AT THIS HOTEL AGAIN! OUR ROOMS WAS DIRTY, SMELLY JUST HORRIBLE STAY I EVER HAD.Genuine Hotels.com guest review
They had no keycards so we needed to get someone from the front desk to let us in our room. After 11pm there is no one working the front desk and without a keycard you have to verify with security that you have a room there. To much trouble to try again.Genuine Hotels.com guest review
"you get what you pay for"
It was ok it serves it's purpose you get what you pay for had a little ant problem and it seems as if they don't properly clean the microwave they rarely have extra towels or rags so use them wisely.Genuine Hotels.com guest review
Didn't realize this was less than a full service hotel. The room was small and musty. Although there was a kitchenette, there was no table or space to sit and eat. I had to eat in bed. It was dreadful. When I asked for clean bath towels, they said I needed to return the soiled ones first, so I made a total of three trips to the front desk to secure […] new linens. The hair drier overheated every few seconds and stopped working. When I advised about the mildew smell, they apparently put some bleach in the tub, but never returned to drain it and clean the tub.I was on my own to attend to that myself. No business services, and they couldn't even tell me the hours of the Kinkos right across the street. Overall, one of the most unpleasant hotel stays of my life. Read moreGenuine Hotels.com guest review
"As long as you don't want to sleep it's ok"
Staff would not stop other patrons from being loud a In the halls all night long. Early Sunday morning (6:30amish) doors are slamming, people are talking loud so I opened the door to see what was going on to find out it was staff. We packed up and left......no rest was going to happen anyway!Genuine Expedia guest review
Dirty, rundown, horrible, no parking , staff is rude.Genuine Hotels.com guest review
The price is pretty fair to the room with a kitchenette and convenient location.Genuine Hotels.com guest review
"Cheap.. Get what you pay for"
Location is good for some beaches in the east, downtown, or Disney/universal. Only had my room clean once for my stay and there are some ants in room. Had full size refridgator and two oven stoves but only one worked. If looking to save some money for a vacation with a kitchen, this is the hotel.Genuine Hotels.com guest review
"It looks nice but I could not sleep it was disgust"
so loud and kids were jumping upstairs and it was loud and the mattress was like sleeping on plywood and I was in paid the next morning change the mattresses PleaseGenuine Expedia guest review
The room above us sounded like they were having a tumbling class till all hours. very annoying.Genuine Hotels.com guest review
UnsatisfiedGenuine Hotels.com guest review
"Universal new yr."
When i arrived, and checked in, the electronic key would NOT unlock the door, it had been raining all day long, so i was extremely tired from driving. I had to go to front office 3 times to correct this matter. Stains on the sheets, hair on the towels, room was unequipped in the kitchen, no drinking glasses. It's a 30mins or MORE to get to Universal […] studios, i will NOT stay there again.... Read moreGenuine Hotels.com guest review
The walls are paper thin. Too many noise neighbors.Genuine Hotels.com guest review
"Location near Ucf"
Older dated facility, could heard people walking on floor above, doors closing, people talking loudly. Good location near campus of UCFGenuine Expedia guest review
"Bad! Avoid it."
I was not expecting it to be great but it failed whatever low expectations I had. My biggest complain is lack of cleanliness. There was trash under the bed, under the couch, in the bathroom corners, I mean everywhere. The bathroom exhaust was making loud noise, the furniture was old and the kitchen had just one frying pan. I would not have complained […] about these things if the place was clean. I am not a super clean person myself but it was bad by any standards. Read moreGenuine Expedia guest review
The hotels has a great setting the rooms are very nice,The staff was good The only down side was they need a better extermination team notice some ants and a few roaches other than that it was nice...Genuine Hotels.com guest review
"Staff is awesome!"
everyone at the front desk is sooo nice! the people that stay here i could say otherwise....if you have kids ehhhhh.... but as long as you're on the first floor everything is good.Genuine Hotels.com guest review
This place needs a Major rehaul. Nasty. Not clean . Felt unsafe I ended checking out a day early .Genuine Expedia guest review
It was OK for the price!Genuine Hotels.com guest review
"Worst Hotel Ever"
Upon arrival, was told by someone in the lobby that the front desk clerk was "on break" and would be back in about 15 minutes. After driving from Tennessee to Florida in the worst traffic ever, not what I wanted to hear. The first room that I reserved a month in advance, smelled so badly that we couldn't stay in it. The second room was on the smoking […] floor but that actually smelled better than the other one. There were no blankets in the room, the small couch was stained so badly I wouldn't sit on it and the curtains were torn and hanging from the rod. The hotel in general was very old and in need of an overhaul. There was coffee, but no coffee pot. I had requested a floor on the first floor as my 95 year old mother has a hard time walking. The first room was way, way, way down a hall and the second on the 3rd floor. I had to contact relatives to take my mother in because I wasn't going to have her stay there. Relatives also had to supply me with a blanket. When leaving, the front desk was locked and the girl yelled out to just leave the room keys on a coffee table. I travel a lot but this was the worst I have ever seen. Read moreGenuine Expedia guest review
"I have to say what a wonderful stay"
It was so relaxing to be right in the middle of all the attractions and Frank was the best customer server and was very considerate, him and his team were polite and very precise with all the information that was provided. It was by far the best hotel that I have ever stay at. THANKS Crestwood Suites for being so sweet.Genuine Hotels.com guest review
"Not the best hotel. Not the best value for the pr"
Not the nicest hotel. The stove was not working, rug was ripped. Average value for the price.Genuine Hotels.com guest review
"Nice for the price"
It was good for the price. They can be more put together with room services. But it was good over all. It was my first time staying there so I liked it and the staff was easy to remember and the ppl that live there as well.. If ur looking for a good price in the area then yea but if you want quality then know don't. But something for 1-3 notes and your […] in and out then yes stay here at this hotel then. House keepers was pretty good. Front desk lady's was okay okay.. They need to fix a few things there as well but I really can't complain tho because I got it for cheap and there was know bed bugs or anything so I'm happy with the stay all the way around. I can say this was one of the best in the area and it has a kitchen and stuff for you to use as well to cook your food and it's alot of space in the room with a table. It's a really good size. Read moreGenuine Expedia guest review
"Just good enough"
We stayed here years ago. They haven't changed much since then. It is now a tired place. There are patched walls, worn carpets, and tattered curtains. Nothing is terrible just a little sad. The price is low, security acceptable, easy access to restaurants and UCF. The staff is good.Genuine Hotels.com guest review
"Affordable, basic, clean"
It was affordable, basic, pleasant and clean. I would have liked more vending machine choices. Wi-fi was useful.Genuine Expedia guest review
"Close to UCF great location"
Stayed 3 days and no complaints. Updated since our last stay. Very friendly staff. Will stay there again.Genuine Expedia guest review
Comfortable but it needs to be remodel. Friendly staff and rooms space are just right.Genuine Expedia guest review
"Worst Hotel in Orlando Period..."
We got there at 11:18 pm to find out the front desk close at 11:00pm we have to call the after hours crew. Our room have a really strong cigarette smell, we couldn't sleep the whole night. Plus all of our clothes now smells like cigarettes even the one's we left in our luggage. Our neighbors two doors down has like two dogs that never stop barking. […] No toilet paper we ended up going to Walgreen and buy paper an LYSOL for the Smell of cigarette, no HOT water and it was 40° that night. The hotel is a extended stay so is a bunch of college kids running around and smoking in the hallway. There is a night club right across the parking lot so I was afraid for my car. Overall the hotel need a full restoration including the parking lot at least put some security. Now if you like to smoke and like your cloth to smells like that this is perfect for you or if you have noisy barking dogs this is your place! $70 per night is a ridiculous price for this "roach hotel i mean cigarette hotel" So don't expect much of it. Must of the good reviews online are from those students that stay for long time I guess they got a break in the rent if they write a good review. Read moreGenuine Hotels.com guest review
"Nice hotel closed to UCF"
It was good for the price, facility is old, but AC works, rooms are clean, furniture old, plasma tv, clock radio, sofa and chair, I cant ask for more...Genuine Expedia guest review
"Cheap and well located for my needs."
Good sized room, clean bed, convenient for my needs.Genuine Expedia guest review
"great hotel I would stay again"
Great placeGenuine Hotels.com guest review
it was greatGenuine Hotels.com guest review
Room was clean. This would be a good place to stay if you were doing an extended stay.Genuine Hotels.com guest review
"Great price, kitchenette, good accommodations"
I plan on staying at Crestwood Suites in Orlando because I like the price, the fully equipped kitchenette, the size of the room including a loveseat, I like its countertop and two dinner chairs, I love the TV! For the price it's plenty! Great coffee in the lobby!Genuine Hotels.com guest review
"Nice hotel close to UCF"
I got my reservation for Crestwood Suites of Orlando-UCF Area through Expedia. I stayed for 5 days, and when i wanted to extend my stay they offered me a great deal.Genuine Expedia guest review
Liked it a lot very convenient to malls and restrurants and universityGenuine Expedia guest review
Not goodGenuine Hotels.com guest review
Very strong smoking smell and facility is aged. Of course, price was excellent!Genuine Hotels.com guest review
Horrible. Dirty dishesGenuine Hotels.com guest review
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