Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
I had problem with the keys all the time. Couldn't enter my room without getting the card assigned again!!Genuine Hotels.com guest review
"Disappointed."
Used to be so much nicer. Details are now overlooked, like the poor quality mattress. Needs upkeep and cleaning.Genuine Expedia guest review
"OK stay"
The hallways smell very strongly of cigarette smoke. The carpet in the hallways are horrible and stained & just looks dirty. The rooms were comfortable and clean. I am not sure if I would stay there again. I have stayed in much better and also much worse. No pool either. That is a huge disappointment visiting Orlando in the middle of the summer. It […] is in a great location to UCF though. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Average"
Hotel hallways have a smell; they could clean the rooms; they do no dusting and cleaning underneath beds or couches; expected more for the price;Genuine Hotels.com guest review
"MOTHER'S DAY TRIP"
HOTEL STATED IT WAS JUST UPGRADED. NOT DONE YET. HOTEL WAS JUST BOUGHT AND RENOVATIONS HAVE NOT BEEN COMPLETED. HAD A ROOM NEAR ALL THE PET FRIENDLY ROOMS AND WAS KEPT AWAKE BY BARKING DOGS. TOWELS WERE FULL OF MILDEW STAINS. VERY DISAPPOINTING AS I PICKED THIS HOTEL TO BE CLOSE TO MY SON FOR MOTHERS' DAY. WON'T STAY AGAIN.Genuine Expedia guest review
"close to UCF/Restaurants"
Hotel amenities-Full size Fridge/Micro Wave/Coffe Maker-Makes you feel at home. Some one was cooking Pork chops in one of the nearby rooms made us hungry!! Hotel location-Close to UCF/Coveniently located right behind "Panera Bread & Buffalo Wings/Covenient store ( Gas stations)". The whole stree is lined-up with restaurants/Ice cream shop/smoothie places. […] etc Read moreGenuine Hotels.com guest review
"Worst hotel stay ever!"
Worst hotel ever...Mold in bathrooms, filthy under beds...Genuine Expedia guest review
"UCF-hotel"
I enjoyed my stay because of convenience of location and restaurants. The hotel was ok, I liked having a kitchenetteGenuine Expedia guest review
"pet friendly the only reason to choose this hotel"
Furniture broken and left unrepaired. Mattress sank in middle.Genuine Hotels.com guest review
"Displeased"
My stay was horrible. The cost per night was not worth it. The furniture was old broken and dirty , the staff not very helpful. I would not recommend this hotel to a friend,neither would I ever stay there againGenuine Expedia guest review
"the worst stay ever!!!!!"
My room did not get cleaned once while my stay.... DO NOT BOOK THIS HOTEL!!!!Genuine Hotels.com guest review
"Do not book this hotel."
The only thing good about this hotel was its staff. The hotel, is, in short, a dump, considering the cost. Smoke smell in the hallways, rooms smelled awful and are badly in need of renovation. The only reason we did not leave immediately after check-in was because it was graduation weekend, and there were no rooms available anywhere else.Genuine Hotels.com guest review
"Tired hotel room gives guest little rest."
We had stayed in this hotel when it was first built about 10 years ago and it was nice. This time it was dirty and tired, and if it was not graduation weekend for the local college, I would have moved to another hotel. The hallway carpeting was dirty. The room was gross, dirty and in desperate need of new everything. The bed was so worn it sagged in […] the center and I could feel every spring in the mattress. The reclining love seat, did not work and was filthy. UGH. Would not go there again and would have not stayed if there was another hotel to go to. Read moreGenuine Expedia guest review
"The worst place I 've ever stayed."
The carpet was frayed and filthy. The bed had an awful valley in the middle.The room was represented as having 2 queen beds but only had one, so our son had no proper place to sleep. We tried to cancel, but the young man locked the office and left after we complained. this was a special weekend for our son's college graduation, and this experience sure […] started things out on a sour note. Read moreGenuine Expedia guest review
"Disappointed."
Smallest bed I have ever slept in. We tried to check out at 6:55am and the office was CLOSED. No one was there and the office door was locked. We checked in at 10:00pm so we only really needed a bed to sleep in, but overall I would not recommend.Genuine Expedia guest review
"Not so good"
Beds not so comfortable At eleven o'clock somebody knock your door to remember it's time to check out Staff is not friendlyGenuine Expedia guest review
"over priced and in need of repair."
I would not stay there again. We did not feel safe with the surrondings. The room stunk and didn't meet the standers of a room of that price. there was undesireble people hanging around the hotel. The apperance of the motel on the inter net was better than the reality of the stay. When the front desk area is locked up a night, that does not make a person […] feel very comfortable. We had to request towels for our room so we could bath. as i said, i will not stay there again. Read moreGenuine Hotels.com guest review
"Review"
This is an extended stay hotel that needs updating. The carpeting was incredibly dirty...Genuine Expedia guest review
"Not a comfortable stay"
It was dirty. The bed linen and blanket had cigarette burns all over it.Genuine Expedia guest review
found cigarette butts in a non smoking room.....no remote control available for tv....used plastic bag on couch....id say housekeeping is inadequateGenuine Hotels.com guest review
"Bad Night Stay"
Bed was terrible. There was towels and sheets in the hallway. A poor hotelGenuine Expedia guest review
"Disgusted"
No fault of the staff at this hotel but Crestwood Suites needs a complete renovation. I had to go to 3 rooms before we finally found one that the matress did not sink in the middle, There was stains all over the coach, furniture was chipped, no blanket on the bed, filthy bedspread, sheets thrown on the bed,hallway carpet filthy, put in for a wake up […] call it came a 1/2 hour late, it took 6-7 minutes for shower to get hot water.... the list goes on. I know it was not rated 5 stars but cleanliness and comfort are extremely important and this hotel failed on every level except the 2 employees that staffed the front desk on 3/24/12. Read moreGenuine Expedia guest review
"Horrible"
There were trash and dirty linens in the hall. When we inquired about water we were told to walk across the parking lot to a fast food restaurant to get a glass of water. If we wanted ice we were told to go to the gas station on the corner for a bag. The bed felt like it would fall apart when we slept on it and the room smelled like cigarette smoke […] even though it was a nonsmoking room. Read moreGenuine Expedia guest review
"BEWARE OF BED BUGS"
HORRIBLE BED BUGS....PLEASE STAY AWAY FROM THIS HOTEL.....Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Smell bad and noisy!"
Smell bad and noisy! Cheap but not value for money.Genuine Expedia guest review
"You get what you pay for."
The bed was dirty and I slept on top of the sheets. Outside of that it is what it is. I needed cheap housing for two nights. I got cheap housing for two nights. I have no problem with a basic place to stay, I got a basic place to stay.Genuine Expedia guest review
"crestwood 11424 university dr orlando fl"
Please provide the following; sheets that fit the mattress. accessible electrical outlets on each side of bed portions of trims/seals in bathroom/shower were fall apart. channel guide for the tv. provide access control for side entrances. the side door was left ajar.Genuine Hotels.com guest review
"My visit to UCF"
Hotel is very close to many resturants,it's reasonably a comfort place and the staff are very friendly and cooperative.One big negative is that this the 5th day of may stay in this hotel and I have not seen any houskeeping done to my room.May be housekeeping is only done on prior request.Genuine Expedia guest review
"Looks nice outside, But"
The room had an order that did not go away by running the air conditioning. The terrazo flooring had pulled away from the bathtub down its entire length. Sheets were too small for the ben and I ended up sleeping directly on the mattress even after rearranging them. I will not return to this hotel. ClydeGenuine Hotels.com guest review
"Nice and Comfortable"
Great place for overnight or extended stay. Mini kitchen with everything you need for quick meals, and a abundant of restaurants and stores within walking distance. Great location to University of Central FloridaGenuine Hotels.com guest review
"hotel bad"
would never ever recomend,a/c sucked,the bed was as hard as the floor,no toiletries,just a bad expierence.worst hotel ever booked from hotels.comGenuine Hotels.com guest review
"Hidden hotel is a gem near UCF"
It's an extended stay, so you won't get any housekeeping services unless you stay for over 1 week. The hotel is hidden from University Ave, but it's close to seemingly 100 different restaurants and shops so you'll have plenty of entertainment to choose from. GM is helpful and kind.Genuine Hotels.com guest review
"Hotel without Security"
There was little security in the hotel. The outside door that led to the hallway leading to the rooms was broken. It would not close lock shut. Anyone could have accessed the hotel at any time day or night.Genuine Expedia guest review
"Looks can be deceiving..."
At first glance, the hotel seemed okay. The girl at the front desk was super nice. However, the hallway to our room stunk like rotten cabbage and dirty feet. The walls were very thin, so we heard *everything* the couple in the next room was doing... By the time we got in the bed and noticed it did not have a fitted sheet, the desk clerk was gone, so […] needless to say, we got very little sleep. My sister and I were also harassed repeatedly by Thug Wonder and his shirtless pal every time we left the hotel, which was a little disturbing. The floors were pretty dirty, so going barefooted wasn't an option. I also found a bug in our bed on the second night. The one thing we could agree we liked was the amazing food next door at Buffalo Wild Wings and the fact that we were only about 2.5 miles from the UCF Arena. Read moreGenuine Expedia guest review
"Crestwood Suites Florida"
This hotel was the worst hotel I have ever stayed at. The only reason my family and I stayed was because we were only there for about 2-3 days and we had pre-paid for the place and we had driven there from Houston. They put us in a smoking room even after we booked a non-smoking one and when we demanded our non-smking room they said that they were over-booked […] (since it was new year weekend). No one came to clean the room our whole stay and we never got extra pillows and conforters we asked for. We also had no one to hand our keys to the morning we checked out even thought it was 7 am. I would never go back there even if I was offered to stay there for free. Read moreGenuine Hotels.com guest review
"don't be fooled by the photos..."
Looks like a cozy little Inn from the outside....Don't do it!! Unless you really just want a place to lay your head....which is ok, but I guess I wanted a little more. I appreciate the fridge, but my TV didn't really work and when we got there, it was like trying to get into Alcatraz! Not my cup of Tea.Genuine Hotels.com guest review
"Dreadful hotel weekend stay"
Dreadful...dreadful....dreadful.....i thought I saved $15 for booking here instead of Holiday Inn a mile away but but mistake, worst hotel I have ever been so far.Genuine Expedia guest review
"Crestwood Suites Near UCF"
Poor rating given by Hotels.com. The rating did not match the condition of the hotel. The toilet in the bathrrom had feces stains and mold. The bed spread had cigarette burns. The hallways of the hotel were humid/hot and smelled moldy. I do not recommend this hotel even if the going rate a night is for a penny. Sincerely, Not SatisfiedGenuine Hotels.com guest review
"Crestwood Suites - Orlando Ucf"
i will not recomend this place to nobody at all. first it was jan 01 at 3 0 clock am,the cecepcionist was abset to be working and give me a hard time,to check in,that was a lot of drunk people drinking and cursing in front of the hotel coming in and out,my 8yrs old son keep ask me what is that mean(with the bad words that he heard) i was woried to leave […] my car at the parking lot,the hallway smells realy bad and finaly at the room was a big spyder web in the shower. not happy at all Read moreGenuine Hotels.com guest review
"Crestwood in Orlando"
This was the most horrible experience. The room was not clean (dust everywhere). I wanted to shower after taking a shower. The room smelled like a septic tank. The bed was more uncomfortable than an air mattress. I was completely unsatisfied. I wouldn't recommend this hotel for someone's pet.Genuine Hotels.com guest review
"Crest wood suites"
Dirty rooms, stinky carpet but good location.. Changed three rooms.. First one had s cockroach lying on the bed, second dirty toilet and third stinky. Fourth was just fine.Genuine Hotels.com guest review
"Crestwood Suites - Orlando Ucf Walking distance"
Worn down and threadbare, but comfortable, except for the broken towel rack and the cockroach creeping over the night stand. AC was cold.Genuine Hotels.com guest review
"dirty- lousy- linens,pillows and mattress"
Was not made clear , that this is once a week cleaned type hotel. Smelled dirty and worn -dead roach on bathroom floor -dirty toilet--Genuine Expedia guest review
There was a roach in the room and had to switch rooms...i would never stay there againGenuine Hotels.com guest review
"Just Blegh"
First, the room smelled very strongly of chemicals, and we had to open the windows the entire first night to air it out. The whole hotel just had a weird smell to it, everywhere you went. The bed wasn't comfortable, and there was a weird, puke colored, spongey-textured blanket underneath the top blanket. We took the blankets off completely and used […] our own. There was no dish soap/sponge/dish towel to clean the kitchen things we used, so I used the cheap bar of soap from the bathroom. There were tiny bugs, maybe ants, everywhere in the kitchen and in the entrance to the bathroom. Our room was on the far left side of the 2nd floor, and instead of coming up the only elevator in the middle of the hotel and walking allllll the way down, we had to park on the side and go up the stairs, which was a hassle when unloading/loading the car up. Finally, on our day of checkout I called for a bellcart so we wouldn't be late checking out. Nothing was sent. I went to the front desk and they said sometimes they are just out front. There was nothing. She said they must all be in use, and I asked how many there were. She said two. TWO bellcarts for one hotel?! Obviously that's not enough. So once again, we had to bring everything down through the staircase on the side of the building. Also, the noise from other rooms was clearly audible even with our tv on. I only chose this place because it was a good price, I didn't realize that meant it was just crappy. Read moreGenuine Expedia guest review
"Just Blegh"
First, the room smelled very strongly of chemicals, and we had to open the windows the entire first night to air it out. The whole hotel just had a weird smell to it, everywhere you went. The bed wasn't comfortable, and there was a weird, puke colored, spongey-textured blanket underneath the top blanket. We took the blankets off completely and used […] our own. There was no dish soap/sponge/dish towel to clean the kitchen things we used, so I used the cheap bar of soap from the bathroom. There were tiny bugs, maybe ants, everywhere in the kitchen and in the entrance to the bathroom. Our room was on the far left side of the 2nd floor, and instead of coming up the only elevator in the middle of the hotel and walking allllll the way down, we had to park on the side and go up the stairs, which was a hassle when unloading/loading the car up. Finally, on our day of checkout I called for a bellcart so we wouldn't be late checking out. Nothing was sent. I went to the front desk and they said sometimes they are just out front. There was nothing. She said they must all be in use, and I asked how many there were. She said two. TWO bellcarts for one hotel?! Obviously that's not enough. So once again, we had to bring everything down through the staircase on the side of the building. Also, the noise from other rooms was clearly audible even with our tv on. I only chose this place because it was a good price, I didn't realize that meant it was just crappy. Read moreGenuine Expedia guest review
"Run Down"
You get what you pay for. This hotel needs help. I would pretty much classify it as a dump. The recliner was stuck in the up position when we walked in the room. The floor in the bathroom was coming apart. The furnishings were extremely dated and rough. The rooms feel much older than the hotel looks from the outside. The staff at the front desk was […] nice and helpful, but I literally was afraid to touch anything in the room. Ugh. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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