"Overall good Hotel."
Room was not very clean, overall it looked ok but once you start looking closely you realize it needs attention. The good thing is that it was a truly non-smoking room.Genuine Expedia guest review
Generally fair experience.Genuine Hotels.com guest review
"Worst hotel EVER"
WORST hotel I have ever stayed in...in my life.....If all Crestwoods are like the UCF suites...I will never recommend this hotel chain to anyone.Genuine Hotels.com guest review
The room was unclean and the shower drain was backed up.Genuine Hotels.com guest review
"GREAT HOTEL FOR LONGER STAY"
IT WAS AWSOME TO STAY HERE ALSO CHEAP AND SAFE PLUS NEAR TO POPULAR RESTAURANTSGenuine Expedia guest review
Old room and dirtyGenuine Hotels.com guest review
The staff was easy to work with and very helpful with any extra needs.Genuine Expedia guest review
one of the best locations and hotels i have stayed in. if you would have had a pool, you would have been this a 10 out of 10Genuine Hotels.com guest review
Stay away from this place. Dirty stinky place bad service no early checkinGenuine Expedia guest review
"Not a great hotel experience at all...."
The towels were like as thin as paper and felt just as stiff. They were a little bigger than a hand towel. The a/c did not kick on at times even at the coldest temperatures. The pillows were small and uncomfortable. The floor was not that clean.Genuine Expedia guest review
"Great for any traveler"
The hotel was a great location for a UCF visit and the staff very friendly. Even though I slept very well, they need to invest in new mattresses, as the mattress was very old.Genuine Expedia guest review
The room has a smell to it. The sheets had worn holes in them and the comforters were old. The bath room had mold in the corners of the tub. I would not stay here again.Genuine Hotels.com guest review
Honestly it was bad, from the moment I walked in I was given a key that did not work, then I went to the desk again and it was supposedly fixed and again it did not work until I realized there was someone taking a shower there, the young men working in the desk went to the room and confirmed that the room was occupied, then for the third time he did […] issue a new room, the towels I don't consider them towels, they don't even wrap around your body extremely thin not to mention is you are overweight the towel will not help you dry your full body, the room smelled and there was a dead roach in the from when I walked in, not planning to stay there again. Read moreGenuine Hotels.com guest review
"So - so hotel for the price."
Sparce room- not enough towels, sheets hard, no mattress cover on bed- uncomfortable, not enough pillows, no room cleaning the next day. Room was clean, but nothing special.Genuine Expedia guest review
"close to UCF. Reasonably priced."
Hotel was adequate for our stay. Price reasonable. Parking good. Surrounding area has all the necessary comforts for a short stay. Concerns couch rather dirty. Towels old and rough feeling. Blanket and Duvets dirty. Staff not very friendly or welcoming, considering visitors were mainly parents of ucf students who are sure to be visiting orlando again. […] Need to work on that aspect. Read moreGenuine Hotels.com guest review
The beds were hard as a rock, one was cut open all the way across like somebody was hiding something in it. The cable/tv was broken, the tub was broken the room was dirty. The lights in the parking lot were so bright you couldn't sleep. There were dogs barking down the hall.Genuine Expedia guest review
"Won't stay again, regardless of the price point"
Close to UCF so we stayed overnight as we moved our son into his college dorm. We checked in around 11pm and were greeted with a liquid package in the toilet. I understood after using the toilet a couple of times that this was probably because you had to make sure the toilet flushed if you didn't want to leave a gift. However, didn't the maid service […] see this? We stayed in the room anyway. Then the tv gave us half a screen. The young clerk brought in a tv from another room and, voila!!!, didn't work. We were exhausted, so, we went to sleep. The next morning, we didn't need a wakeup call because the maid service woke us up with their loud chattering outside the room as they supposedly were cleaning rooms. This is probably the reason our room wasn't cleaned. We spoke with the front desk staff on duty and of course, she couldn't do anything because the manager wasn't onsite. I am normally equanimous but I will not be going back there. Read moreGenuine Hotels.com guest review
This hotel has spent nothing on upkeep and renovations. The beds were the most uncomfortable beds known to man kind. I actually got up in the middle of the night and left because the beds were so uncomfortable. Rooms are not cleaned daily. The white towels are so old they are grey. The list could go on and on. Calling this place a dump is an insult […] to a dump. There is no desk attendant on Friday and Saturday night. AVOID THIS PLACE. SLEEP AT A HOMELESS SHELTER FIRST. Read moreGenuine Expedia guest review
The bed had hair on it, not mine, the mattress was hard need replacing, sheets had holes.Genuine Expedia guest review
"Inexspensive, but be prepared for..."
No water in vending machines for 2 days. Old couch in room which I did not want to sit on. I'm an athlete and in good shape and I slipped and fell on slippery front entrance walkway - this would have really hurt my mom or grandma. There were Migrant workers from Texas loitering in parking lot after dark - asking for cigarettes and cat calling to all […] female guests Very unsettling. When I told front desk - I spoke to a not overly concerned young person - she wasn't sure what to do. Frustrating. Read moreGenuine Expedia guest review
"almost impossible to sleep."
Toilet ran all night, no cable to hook up the TV, horrible mattress, loud a/c.Genuine Expedia guest review
It was conveniently located near ucf for my graduation ceremony. The cleanliness of the room is what turned us off. The beds didn't even have fitted sheets on them, just a flat sheet that didn't cover the whole matress. The cups in the cabinet were dirty and we weren't even given a sponge. Also, our air conditioner didn't work very well at all, it was […] hot most of the time. And on top of all of that, our shampoo bottle was empty. Read moreGenuine Hotels.com guest review
"Looked good from the outside - but...."
Beds were more "spring" than anything else. Uncomfortable, and I felt like I was sleeping on a downhill slope. No one came to clean the room the 1st night - and the towels were almost see through. I asked for only hotels with work out rooms and this hotel came up - no work out room and no breakfast. I guess for the price - maybe it's okay. I won't be […] going back. Read moreGenuine Expedia guest review
"Great location horrible hotel."
I travel a lot for business and pleasure and have never complain of a hotel. The spring on the mattress where creaking and stabbing me on the back I was not able to sleep for two nights. The couch on the room has never been clean it was so dirty we did not dare to seat on it. We did not realized that the room only gets cleaned once a week during your […] stay we only stayed two days so it was not cleaned. We asked for extra towels and we had to wait until the morning when the cleaning crew went by ro get them. NEVER AGAIN! Read moreGenuine Expedia guest review
"Don't waste your money"
This hotel is not worth staying at. Their high speed internet is not high speed. They state on their website that they have " Access To Fitness Center". When I asked about this I was told it was no true. I had to go and buy access to a fitness center. The staff was rude and did not even get off the phone. I was their for a week and they never cleaned […] the room or restocked. I had to ask to get clean linnens. Avoid as this place is not worth the price. Read moreGenuine Expedia guest review
Extremely run down looking. Rooms small, beds very small. TV faces wall and remote didn't work. Wouldn't use kitchen unless in emergency. no staff available to help.Genuine Expedia guest review
"Geat Hotel for people who are on the go."
If you are looking for a business trip,this is where to go.No need to drive to find a real restaurant to eat . Some fast foods restaurants right at your doorsteps or in front of the Hotel.A gas station right besides the hotel also.And the rates are lower than all the other hotels on University Drive.Genuine Expedia guest review
I had problem with the keys all the time. Couldn't enter my room without getting the card assigned again!!Genuine Hotels.com guest review
Used to be so much nicer. Details are now overlooked, like the poor quality mattress. Needs upkeep and cleaning.Genuine Expedia guest review
The hallways smell very strongly of cigarette smoke. The carpet in the hallways are horrible and stained & just looks dirty. The rooms were comfortable and clean. I am not sure if I would stay there again. I have stayed in much better and also much worse. No pool either. That is a huge disappointment visiting Orlando in the middle of the summer. It […] is in a great location to UCF though. Read moreGenuine Expedia guest review
Hotel hallways have a smell; they could clean the rooms; they do no dusting and cleaning underneath beds or couches; expected more for the price;Genuine Hotels.com guest review
"MOTHER'S DAY TRIP"
HOTEL STATED IT WAS JUST UPGRADED. NOT DONE YET. HOTEL WAS JUST BOUGHT AND RENOVATIONS HAVE NOT BEEN COMPLETED. HAD A ROOM NEAR ALL THE PET FRIENDLY ROOMS AND WAS KEPT AWAKE BY BARKING DOGS. TOWELS WERE FULL OF MILDEW STAINS. VERY DISAPPOINTING AS I PICKED THIS HOTEL TO BE CLOSE TO MY SON FOR MOTHERS' DAY. WON'T STAY AGAIN.Genuine Expedia guest review
"close to UCF/Restaurants"
Hotel amenities-Full size Fridge/Micro Wave/Coffe Maker-Makes you feel at home. Some one was cooking Pork chops in one of the nearby rooms made us hungry!! Hotel location-Close to UCF/Coveniently located right behind "Panera Bread & Buffalo Wings/Covenient store ( Gas stations)". The whole stree is lined-up with restaurants/Ice cream shop/smoothie places. […] etc Read moreGenuine Hotels.com guest review
"Worst hotel stay ever!"
Worst hotel ever...Mold in bathrooms, filthy under beds...Genuine Expedia guest review
I enjoyed my stay because of convenience of location and restaurants. The hotel was ok, I liked having a kitchenetteGenuine Expedia guest review
"pet friendly the only reason to choose this hotel"
Furniture broken and left unrepaired. Mattress sank in middle.Genuine Hotels.com guest review
My stay was horrible. The cost per night was not worth it. The furniture was old broken and dirty , the staff not very helpful. I would not recommend this hotel to a friend,neither would I ever stay there againGenuine Expedia guest review
"the worst stay ever!!!!!"
My room did not get cleaned once while my stay.... DO NOT BOOK THIS HOTEL!!!!Genuine Hotels.com guest review
"Do not book this hotel."
The only thing good about this hotel was its staff. The hotel, is, in short, a dump, considering the cost. Smoke smell in the hallways, rooms smelled awful and are badly in need of renovation. The only reason we did not leave immediately after check-in was because it was graduation weekend, and there were no rooms available anywhere else.Genuine Hotels.com guest review
"Tired hotel room gives guest little rest."
We had stayed in this hotel when it was first built about 10 years ago and it was nice. This time it was dirty and tired, and if it was not graduation weekend for the local college, I would have moved to another hotel. The hallway carpeting was dirty. The room was gross, dirty and in desperate need of new everything. The bed was so worn it sagged in […] the center and I could feel every spring in the mattress. The reclining love seat, did not work and was filthy. UGH. Would not go there again and would have not stayed if there was another hotel to go to. Read moreGenuine Expedia guest review
"The worst place I 've ever stayed."
The carpet was frayed and filthy. The bed had an awful valley in the middle.The room was represented as having 2 queen beds but only had one, so our son had no proper place to sleep. We tried to cancel, but the young man locked the office and left after we complained. this was a special weekend for our son's college graduation, and this experience sure […] started things out on a sour note. Read moreGenuine Expedia guest review
Smallest bed I have ever slept in. We tried to check out at 6:55am and the office was CLOSED. No one was there and the office door was locked. We checked in at 10:00pm so we only really needed a bed to sleep in, but overall I would not recommend.Genuine Expedia guest review
"Not so good"
Beds not so comfortable At eleven o'clock somebody knock your door to remember it's time to check out Staff is not friendlyGenuine Expedia guest review
"over priced and in need of repair."
I would not stay there again. We did not feel safe with the surrondings. The room stunk and didn't meet the standers of a room of that price. there was undesireble people hanging around the hotel. The apperance of the motel on the inter net was better than the reality of the stay. When the front desk area is locked up a night, that does not make a person […] feel very comfortable. We had to request towels for our room so we could bath. as i said, i will not stay there again. Read moreGenuine Hotels.com guest review
This is an extended stay hotel that needs updating. The carpeting was incredibly dirty...Genuine Expedia guest review
"Not a comfortable stay"
It was dirty. The bed linen and blanket had cigarette burns all over it.Genuine Expedia guest review
found cigarette butts in a non smoking room.....no remote control available for tv....used plastic bag on couch....id say housekeeping is inadequateGenuine Hotels.com guest review
"Bad Night Stay"
Bed was terrible. There was towels and sheets in the hallway. A poor hotelGenuine Expedia guest review
No fault of the staff at this hotel but Crestwood Suites needs a complete renovation. I had to go to 3 rooms before we finally found one that the matress did not sink in the middle, There was stains all over the coach, furniture was chipped, no blanket on the bed, filthy bedspread, sheets thrown on the bed,hallway carpet filthy, put in for a wake up […] call it came a 1/2 hour late, it took 6-7 minutes for shower to get hot water.... the list goes on. I know it was not rated 5 stars but cleanliness and comfort are extremely important and this hotel failed on every level except the 2 employees that staffed the front desk on 3/24/12. Read moreGenuine Expedia guest review
There were trash and dirty linens in the hall. When we inquired about water we were told to walk across the parking lot to a fast food restaurant to get a glass of water. If we wanted ice we were told to go to the gas station on the corner for a bag. The bed felt like it would fall apart when we slept on it and the room smelled like cigarette smoke […] even though it was a nonsmoking room. Read moreGenuine Expedia guest review
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