"Terrible customer service"
When i booked the room two weeks prior to my stay i specified on the website that i would be paying in CASH. When me and my girlfriend arrived, we checked in and they just gave us our room keys. So i walked to room then thought about the fact that hadn't payed for the room. I went back and payed in CASH. He never told me that he charged my card too. […] I was so furious because this was on a friday and refund transactions only work through business days. They screwed up all my plans because they tried to steal from me. I wont recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
Not good experience,no body at front desk for checking out at 0700 and building smell very bad cigaret.Genuine Expedia guest review
bad cigaret smell in the hall way, it give me very bad headache. Front desk reception was not available.Genuine Expedia guest review
The way the "suite" was described was nothing like what I got.Genuine Hotels.com guest review
Employees was good, but not overnight atendence. Room was to to clean and no dishes. No pools o any entertainment.Genuine Hotels.com guest review
"Stellar Staff in a College Town"
First, we arrived 2 hours AFTER the front desk closed but the attentive staff opened up and greeted me with a smile and willingness to help. Unfortunately, they were overbooked and my non-smoking rooms were no longer available. The next day, the day-manager personally ensured a room to my liking was made available. There was no complimentary breakfast […] but is located near several restaurants. Also, the rooms have small kitchenettes with stovetops. Read moreGenuine Expedia guest review
its was little noisey but goodGenuine Hotels.com guest review
Older room but for price great close to college had kitchen in it and sofa floors weren't vacuumed well and no breakfast close to food for price can't beat itGenuine Hotels.com guest review
"Affordable suites, horrible customer service"
It was nice enough for the price we paid but the guy at the front desk was not very friendly. Also, it's located right behind a club for college students so it can be a little loud sometimes. I wouldn't recommend a room on the 1st floor by the entrance, very noisy.Genuine Expedia guest review
Stayed here because it was dirt cheep. Didnt expect much and didnt get much. Not very clean. It sits behind a club/bar so there were many intoxicated people wandering around and was told by a local to keep my kids away from a certain area because it is used as a outdoor bathroom! There was always "shady-looking" people loitering at the entrance of the […] motel which did not make it feel very save. Read moreGenuine Expedia guest review
The room wasn't cleaned well at all. The trash wasn't taken out from the person that stayed before us, the shower walls had what looked like dirt splatters on them, the bathroom floor wasn't swept from pervious people and I can only imagine that the floor wasn't mopped either, the carpets and couch were extremely nasty looking, and the entire hotel […] reeked of cigarette stench. I will not ever stay at this location nor this hotel in any location again!!! Read moreGenuine Hotels.com guest review
We barely got a wink of sleep - was so noisey. We heard jumping & running around all night in room above us, despite having a security guard ask them to quiet down around 11 pm on our behalf - it never stopped until 3 am (no one mans front desk during night) Also, could hear extended stay residents hanging outside at front entrance (which was near our […] window) smoking, partying & fighting all night long. Very "sketchy" people hanging outside all day & night long which made us feel VERY unsafe. Room was the only good thing--clean & comfortable. I'm not a complainer, but this was the worst hotel experience of our lives Read moreGenuine Hotels.com guest review
"Decent enough for cheap 1 night stay"
I read all of the reviews before booking, & the hotel represented true to the previous reviews. The price couldn't be beat. And it was fine for a cheap overnight stay while in the area. Everything seemed clean, & the room quite spacious. The longer term "residents" hanging out in the parking lot & lobby were a bit unnerving though.Genuine Hotels.com guest review
Dirty room and bad odor room. The a/c unit was leaking.Genuine Expedia guest review
"Waited an hour in lobby"
I had to wait an hour in the lobby to check in after 11pm. I called once and expedia called multiple times with no answer. Finally someone came out and checked me in. This did not happen last time i stayed hereGenuine Expedia guest review
"Close to UCF."
It was okay just for one or two nights. It was somewhere to rest.Genuine Expedia guest review
"Great value for the cost"
We stayed one night and were very pleased...but honestly our expectations were low. We stayed on a Monday night so the night club was closed....so we experienced no noise...had a great nights sleep for a low cost.Genuine Hotels.com guest review
I had purchase three rooms. Two from 06/20-22/2014, and one for 06/19-22/2014. On arriving I had no problem getting my queen size room. I booked two full size rooms. The staff inform me that he only had rec'd one twin size room and on queen size room, and that if I had a problem to take it up with Expedia.. Expedia sent them a twin room and a queen […] size room. My friend had to sleep one on the first floor and one on the third floor. So disappointed with my stay. Never again. I will not recommend this hotel to my dog to stay. Read moreGenuine Expedia guest review
My stay at this hotel was very pleasant and peaceful. The room was very nice and clean. The bed was comfortable and their wasn't any disruptions from loud obnoxious tenants even though we stayed from Thursday to Sunday morning. It was very quiet. The customer service from the manager and hotel staff was excellent. I will be staying there again and will […] make this my hotel of choice when I travel to that area. Read moreGenuine Expedia guest review
"I Will Only Clean your Room When I am Told"
... that was the response after only been to my room for a few minutes--soft pillar of dust rising from the comforter and pillows .... bits of human hair lying all over the floor especially in the shower and bathroom area ... dust lying thickly on the counter top as we quickly wiped it away with the thick, wet mounds of paper napkins we had to use to […] clean before we could safely rest our food and drink items ... I continued to clean the sink and wiped some dusty areas found in the fridge, side tables, and TV. I had offered to spread the beds if only I could get some clean sheets, but I am still waiting .... nevertheless, I ventured out to find some sheets with the maid who told me that she would only clean my room when the front desk clerk told her to do so. I told her to give me some clean sheets (two, in fact) so that my children and I could sit on the sofa (and I, as I slept there) .... Read moreGenuine Expedia guest review
Crestview Suites is close to my family and some good restaurants . The price is fair I will stay here again.Genuine Hotels.com guest review
"The Worst Experience"
The service was horrible. We couldn't get into our rooms, after booking and letting them know we would be there by 11. They had us waiting out in the cold and would not let us in to get a room, after showing our confirmation. I would not suggest anyone to go into this hotel.Genuine Expedia guest review
The customer service was horrible even though my room was paid for the guy at the front desk told me I was about to get charged for another day cause I showed up at 10 for check in when I had till 11 to check in all because he wanted to gob home.. the maid service never cleaned ourroom or brought fresh towels..Genuine Expedia guest review
"very good i recommend and i will come back again."
i found this deal on expedia.com .thank you expedia. I recommend this hotel. this room is so nice because it has small kitchen that you can cook and full size refrigerator.small area for living room. quite ..... but don't compare this hotel to the five star hotel. but for me for my budget this is very nice and convient to the UCF. I definetely coming […] back. the employees are nice. Read moreGenuine Expedia guest review
Ok not great but you get what you pay for. The nights there are weird to say the least.Genuine Expedia guest review
"Perfect for what we needed"
Perfect if you just need somewhere to sleep and shower. "Residents" were a little creepy but everyone was pleasant and minded there own business. We stayed Sunday and Monday night, it was very quite, room was clean. Have to say it was much better than what we expected after reading other reviews.Genuine Hotels.com guest review
I was in town visiting my sister who was also in town visiting and this hotel was a good value. The room had a musty smell, but it wasn't anything I couldn't tolerate. I would visit again.Genuine Expedia guest review
"Inexpensive with kitchenette, good location"
Crestview has a nice exterior and sits in a good location down the street from UCF. The interior is maintained, but the halls and stairwells smell smoky. The back pond view was pretty, and the kitchenette and large refrigerator were useful. College restaurants/bars are in front, separated by a parking lot. It was packed one night and made me worry about […] parking as I drove up, but Crestview's lot had open spaces. If you have a problem getting in, use the phone. Some of the people hanging around the motel, particularly during the day, made me worry about safety. Read moreGenuine Expedia guest review
"First and last visit"
Will not go back Will not recommend Loud, dirty, unfriendly staff and gmGenuine Hotels.com guest review
"very convenient location"
I liked staying there. The place is convenient and looks good, its very good for the price.Genuine Hotels.com guest review
"highlight- close to UCF"
i did not realize crestwood was an extended stay motel. i probably would have picked the hampton inn that was relatively close for just a bit more money. the bed was clean but uncomfortable. the walls were very thin and i got to hear lots of arguing and babies crying. since it is extended stay there is only room cleaning if you are there for a week. […] not bad, just good to know. the property is right behind a night club and there was trash all over the parking lot. there are a lot of places to eat within walking distance. overall i'd say pay a little extra and stay at a nicer hotel close by. Read moreGenuine Expedia guest review
My first room was not clean then they put me into another room wasn't bad but not greatGenuine Hotels.com guest review
"O.K. hotel by UCF."
Was ok until time to check out. Sign read office opens at 7AM. No one showed up until 8AM. Called the hotel telephone number posted but it was voice mail that answered. When the clerk finally showed up she said that she got a call from the general manager to report to work at 8AM. We were travelling with several couples and couldn't leave at 7AM which […] was the plan. I explained that to the clerk. She couldn't have cared less!!!!! Read moreGenuine Expedia guest review
"It's more of an extended stay for low income folks"
The concierge was very nice upon arrival. Unfortunately, the room was quite out dated and had a musty smell. I could not open any window for fresh air as the screens were torn. I was woken up by upstairs folks at 3:30 AM that were walking so heavily and then every 15 mins or so as if they were dropping something heavy or jumping up and down on the floor […] - I did not hear children but not sure overall what was going on. By 4 AM I called the front desk numerous times and no one answered. This noise level continued thru 6am and I had to be up at 7AM. Hence, I got no sleep. Also the only comforter on the bed and in the room, in addition to the bedsheet, was full of holes and tears, and not at all warm. It felt skanky and I will never recommend this hotel even though I got a great rate from Expedia. You get what you pay for, but I would never stay at this hotel again even though it's quite close to UCF. Read moreGenuine Expedia guest review
"Ok if you just need a place to lay your head."
First walking in was not to sure. When we got to room I was impressed on how clean it was. Rooms are not sound proof. Because it is an extended stay motel there were cooking odors in the hallway. Overall it was ok. We were only in the room to sleep. Very close to UCF.Genuine Expedia guest review
"Dirty, but good structure"
The hotel is reasonably priced. Front desk staff were helpful. Linens were clean upon arrival and changed once during 4 days. The room was dirty--all surfaces including table, sofa, night stands, mirror, floor. You name it. I asked for room to be cleaned, but it never was. The maid left a bottle of window cleaner in the room (which she did not use when […] she came in to change the linens), so I used to clean the mirror myself. Read moreGenuine Expedia guest review
With the prices of hotels in this area about double the rate of this hotel, this is a bargain. The room is clean, spacious, and has a small kitchen area. The TV has many cable stations. I have stayed at a competitor's site and they only offerred about 20 channels. There is no pool here, but that is not an amenity I am looking for. Very close to UCF, […] and there are several restaurants close by. Read moreGenuine Expedia guest review
Went to check in room was given away. Gave ne a room with two full beds ny reservations was a one queen could not get clean towels said you had to wash yourself . Never vacuumed or empty the trash. Not a good expierienceGenuine Expedia guest review
"Never, ever, again!!!"
After asking for late check in and being told it would be okay, arrived at hotel 12:05 a.m. to find only security guard, even though sign posted said that Friday and Saturday 24 hour desk service. After two hours given a room, no maid service on 2nd night.Genuine Hotels.com guest review
carpet filthy. cooktop broken, mold around windows.Genuine Hotels.com guest review
it was ok for the price paidGenuine Hotels.com guest review
"Not too bad"
The only issue I had with the property is that it is located directly behind a bar, so if your room is in the front, you can hear everything, but if you plan on going to a bar, its a perfect location because you can walk right over and there are restaurants all around. They do have security, and the price and location are pretty good. Overall I would […] say I was satisfied. Read moreGenuine Hotels.com guest review
"Great big room for the money"
The bed suck, but the room was big and great. You get a seprate living room and kitchen. TV is old and the bed was old . U do get free coffee but no free breakfast. Best $50 room I ever had.Genuine Hotels.com guest review
"not 5 star"
Not the greatest but worth the price stayed here twice and will stay againGenuine Hotels.com guest review
"Run don't walk"
In all my years I have never seen such an unprofessional establishment. We arrived and there was no one on the premises to check us in there was an altercation at the club next door and police and rescue were called there was no place to park because the patrons from the club had all the spaces and the only person you could contact was the security […] guard who was not a hotel employee. I did not get a room anyways charged for two and was never able to contact the hotel to cancel because no one ever answered the phone. I would not recommend this hotel to anyone Read moreGenuine Hotels.com guest review
"One Night Stay"
For the price and length of stay (one night), this hotel was fine. If they would replace the carpets that smell like years of cigarette smoke, it would be a lot better.Genuine Hotels.com guest review
Mediocre. Not great, but not bad. Would stay again. Wish they had breakfast in the AM and not just coffeeGenuine Hotels.com guest review
"nice hotel very clean right near ucf"
I really enjoy the hotel. It is very clean rooms are redone and had everything I needed. Full kitchen two blocks from UCF. I would recomend this hotel to anyone.Genuine Expedia guest review
"One word: roach"
The overall room was nice 2 beds, kitchen, couch, tv and bathroom. Bed was comfortable but had a couple of black stains on it so we slept on the other bed. Everything was fine until the morning when we were getting ready to leave a roach came out from under the dresser! GROSS. I have a zero tolerance for bugs in hotels so I don't recommend this for […] anyone. Also the Knight Library in front leads to some sketchy characters at night, I was picking up dinner for my boyfriend and I and when I came back there was a creepy guy loitering outside trying to ask me what my plans were for the night and if I was single, no thanks man. I'd pay a little more and stay at the other hotel only 0.3 miles away, forgot the name of it but next time we're in the area I would rather go home drunk than stay here again Read moreGenuine Expedia guest review
As in most rooms they all need something. Having full kitchen and not having to eat out was greatGenuine Hotels.com guest review
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