All hotels in Monterey, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
300 Pacific St, Monterey, CA, 93940, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.0 / 5Excellent

Score breakdown (from 768 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.1
  • Comfort
    4.2
  • Condition
    3.8
  • Neighborhood
    4.4
5.0 / 5Outstanding
"weekend in monterey"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
had a great stay the staff was awesometake care of anything we neededthe continental breakfast was a little less shy from what we're used we definitely Will go back
Genuine Hotels.com guest review
2 night romance trip Jan 23, 2015
Michael
US
2.0 / 5Fair
"Nice location old rooms"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
The needs to be updated (old old old)
Genuine Hotels.com guest review
Response by Hotel Pacific
Dear Guest, We appreciate you taking the time to comment about your recent stay at Hotel Pacific. We are very disappointed to hear that we were not up to your standards but are very excited to tell you that the Hotel Pacific is under renovations and will be bringing in a new look! We hope that the next time you visit Monterey you can pay us a visit and hear your feedback about the new look Hotel Pacific. -Front Office Manager
1 night romance trip Jan 20, 2015
A Traveler
US
3.0 / 5Good
"pet-friendly and walk-friendly"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Really appreciated this local hotel's pet-friendly policy while I needed a place to stay with my cat while having to vacate my house for repairs. Friendly professional staff. Can't beat the location for walking anywhere- the room was very tastefully decorated and appointed.
Genuine Hotels.com guest review
Response by Hotel Pacific
Good afternoon Dawn, We are very pleased to hear that you were able to enjoy your accommodations under the circumstances, We try our best to serve all of our guest even if they are furry and four legged! Thank you again for taking the time to give us your feedback of your recent stay. -Front Office Manager
1 night trip Jan 18, 2015
Dawn
US
4.0 / 5Excellent
"Close to Fishermen's Wharf, renovating & updating"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent location to wharf. Hotel is in the process of renovating one section at a time. No problems while we stayed. Some furniture in our room needed renovation and updating, but not that much of an issue. Breakfast selections good but could use a hot item like waffle machine or scrambled eggs. (There were hard boiled eggs along with muffins and breads, fresh fruit, cereal and juice/coffee.) Enough selection to be filling but nothing special.
Genuine Expedia guest review
Response by Hotel Pacific
Dear Kate, Thank you for your feedback and as your headline states, we are in the process of updating and renovating our beautiful property. We are very excited to see Hotel Pacific be finalized and presented to all of our repeat guest and future guests! Thank you again for staying with us and taking the time out of your schedule to write about your recent stay with us and we look forward to welcoming you back in the future. -Front Office Manager
Other trip Jan 22, 2015
Kate
US
4.0 / 5Excellent
"MLK weekend"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good location, good hotel, very good price. Would stay again.
Genuine Hotels.com guest review
Response by Hotel Pacific
Dear David, We would like to thank you for choosing to stay at Hotel Pacific in your most recent visit to Monterey. I am very pleased to hear that you enjoyed our properties accommodations and location, we look forward to seeing you in the future! -Front Office Manager
2 night romance trip Jan 17, 2015
David
US
4.0 / 5Excellent
"Always an amazing stay!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
This is a really quaint hotel. It reminded me of a villa in Puerta Vallarta. We stayed in January. I would love to try a summertime stay to enjoy the courtyard, Jacuzzi and outdoor patio.
Genuine Hotels.com guest review
Response by Hotel Pacific
Dear Troy, It's always great to hear a comparison to Puerta Vallarta! Thank you for taking the time to comment about your recent stay at Hotel Pacific and that you enjoyed your accommodations. We hope that you can make the time to visit us in the summer, take care. -Front Office Manager
2 night romance trip Jan 16, 2015
Troy
US
4.0 / 5Excellent
"Within walking distance to downtown & Cannery Row"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Overall, it was a good experience. The room was awesome - balcony area and courtyard view from our room was nice. They were doing upgrades on the facility while we were there, so it wasn't as "pretty" as it will be.
Genuine Expedia guest review
Other trip Jan 19, 2015
BB
US
3.0 / 5Good
"Solid business overnight hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Pros: location and rate, large room, fireplace, Cons: musty smell in bathroom, jacuzzi closed Neutral: included breakfast
Genuine Hotels.com guest review
1 night business trip Jan 13, 2015
A Traveler
US
3.0 / 5Good
"hotelpacific"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
When we landed there on Christmas day they were short staffed. The breakfast on Dec 26 was over at 9:00am as they ran out of bagels. Otherwise the room was comfortable.
Genuine Hotels.com guest review
Response by Hotel Pacific
Dear Viraj, I am very embarrassed to hear that our services were not up to par during your stay, i can guarantee you that we take customer service very seriously here at Hotel Pacific and to hear that we failed in any aspect it is a devastating blow. Thank you for your feedback and rest assured that we will work on this matter so that the next time you visit Monterey you can give us another opportunity to show you how good we really are.
2 night romance trip Dec 25, 2014
Viraj
US
4.0 / 5Excellent
"Hotel Pacific @Monterey, CA"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location. Walking distance to downtown and Fisherman's Wharf. We like the working fireplace in our room. There is a wet bar with double coffee machine, refrigerator, and dinette sets, plus private patio for our use. Free WiFi. Parking is twenty a day, yuk!
Genuine Hotels.com guest review
Response by Hotel Pacific
Dear David, We would like to thank you for staying with us on your most recent visit to Monterey. We at the Hotel Pacific strive to providing the best service we can possibly provide and to hear that you enjoyed your accommodations to the fullest puts a big smile on our faces! I understand how parking can be an unpleasant fee but i am happy to say that we are constantly upgrading amenities and offering a variety of complimentary services to keep a balance for all our guests satisfaction. We have recently upgraded our WiFi internet speed and with our renovations in place we will be upgrading a majority of our amenities so that the next time you visit Monterey, you can stop by and enjoy another pleasant stay at our lovely property!
1 night romance trip Jan 1, 2015
David
US
3.0 / 5Good
"Walking distance to fisherman's wharf"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The room was okay, but the floors and carpets could be clean. It was sticky. Booked the hotel for 2 days wanted to change it to a day they would not refund for the day that we did not stay. Book this hotel only if you are 100% sure you will stay. . Don't expect too much out of breakfast. They had boiled eggs, muffins & Bagels.
Genuine Expedia guest review
Other trip Jan 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Overall great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was amazing except I feel the hotel staff could have turned on the rooms heat for us before we got there. The room was cold and took a while to warm up. Other then that it was perfect
Genuine Hotels.com guest review
Response by Hotel Pacific
Dear Noe, Thank you for taking the time to tell us about your recent experience at Hotel Pacific. We are thrilled to hear that all was amazing on your visit and want to thank you for your constructive criticism, I think that turning on the heat on cold nights would be a wonderful idea and we will try an implement a system in the near future. Thank you again and we look forward to welcoming you back the next time you visit Monterey.
1 night family trip Jan 2, 2015
Noe
US
5.0 / 5Outstanding
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel is very convenient and comfortable.
Genuine Hotels.com guest review
2 night romance trip Jan 1, 2015
A Traveler
US
4.0 / 5Excellent
"Great location, awful parking fees..."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Of course it is down near the wharf, but 57 a night including tax - a bit crazy. Beyond that the location is great and the staff all very friendly.
Genuine Expedia guest review
Other trip Jan 4, 2015
A Traveler
US
5.0 / 5Outstanding
"A jewel of a hotel in Monterey!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We went to Monterey for a family get-away after Christmas! We had 7 family members and 3 suites. We loved our suites (fire place with comfortable seating, bathroom with separate tub and shower, deck overlooking patio and water fountain), kitchen area, and wonderful included breakfast) We loved the convenience to the pier (which was awesome with it's stores and restaurants), aquarium, old down town with variety of restaurants, movie theatre and stores to shop in! Everything we needed was within walking from the hotel!
Genuine Hotels.com guest review
3 night family trip Dec 27, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Perfect for me, my husband, our two children, and our dog!
Genuine Expedia guest review
Response by Hotel Pacific
Dear Traveler, Thank you for taking the time to tell us about your most recent stay at our hotel, Hotel Pacific. We are very delighted to hear that you enjoyed your stay along with your four legged family member! Front Office Manager
Other trip Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Family getaway first time visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was our first time getting away with our daugters and dog. We picked Monterey and it did not disappoint.
Genuine Expedia guest review
Response by Hotel Pacific
Dear Lynda, I am very pleased to hear that the city of Monterey satisfied your special time away from home! Thank you for choosing to stay at our facility, Hotel Pacific and we are happy that you and your family had a wonderful stay. We look forward to welcoming you back on you next special trip! Front Office Manager
Other trip Jan 2, 2015
Lynda
US
5.0 / 5Outstanding
"Excellent hotel, great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
GREAT STAFF, did not have to ask, it was anticipated.They sent someone to locate a luggage cart, we did not have to wait around until one was returned.WE WERE ASKED IF WE NEEDED HELP, THEY CARED. The hotel has a nice ambience , ample parking and a very peaceful settting. Location is great for all points on the Peninsula.
Genuine Expedia guest review
Other trip Jan 2, 2015
sylvia
US
4.0 / 5Excellent
"Nice but old hotel."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Place hasn't changed much in 25 years. Needs updating. Bed was very uncomfortable. Liked location and spacious rooms.
Genuine Hotels.com guest review
Response by Hotel Pacific
Dear Guest, I am sorry to hear about the lack of comfort during you recent stay at Hotel Pacific. You are correct about the similarities from twenty-five years ago and i am happy to tell you that we are currently going through a major overhaul on the entire property. We hope that once it is complete you will give us another chance and come back to see the wonderful new additions we have added to our beautiful property! Front Office Manager.
2 night romance trip Dec 28, 2014
A Traveler
US
4.0 / 5Excellent
"Quick 1 night on way from SF to LA"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Great place to stay for 1 night. We drove from SF to LA
Genuine Expedia guest review
Other trip Dec 31, 2014
family of 5
US
3.0 / 5Good
"Nice but noisy"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
the room was fantastic on the inside, but ever outside noise from the hall or from slamming room doors, which i believe slam due to the automatic closing function installed on the doors, on other floors shook the room and was an ongoing nuisance.
Genuine Expedia guest review
Other trip Dec 30, 2014
steve
US
4.0 / 5Excellent
"The Wind Down"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    5.0
Very relaxing though a bit noisy during naptime. Look forward to coming back soon.
Genuine Hotels.com guest review
2 night romance trip Dec 26, 2014
Mary Jo
US
5.0 / 5Outstanding
"Super comfortable! Friendly staff!"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed in Room 212. Felt like we were in a bit of a dungeon, but everything was super comfortable. This room has a super squeaky bed frame; just slightly rolling in the bed made the frame squeak and squeal unbelievably loud. However, the bed was so comfortable and the sheets were nice and soft. The fireplace made the suite romantic. Really wish they would stock dish soap and sponges to wash glasses, mugs, etc. as I swear our water glasses tasted like furniture cleaner. Their complementary breakfast was a bit sad, their fruit was not looking good, their cereals, bagels and muffins, etc. were all over the top too sweet, wish they had some healthy, not so much sugar, options.
Genuine Hotels.com guest review
1 night romance trip Dec 24, 2014
A Traveler
US
1.0 / 5Poor
"Bad hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Location was ok.. The room did not have tub, bed was hard, pillow was very flat.. Major disappointment was the bathroom, did not have sink to wash face, the whole place feel like an elderly ADA or handicaps ADA room. Breakfast was terrible. Ok good was the coffee. Only nice thing was the fire place in the room.
Genuine Expedia guest review
Other trip Dec 27, 2014
Frances
US
3.0 / 5Good
"Noises from room above"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The room is big but not so fresh with cracks on the mirror. The hotel need more maintenance.
Genuine Expedia guest review
Other trip Dec 27, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
It was an okay experience. The hotel was in a convenient location.
Genuine Expedia guest review
Other trip Dec 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Great time!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great time. Nice people. Only complaint would be no smoking on the balcony.
Genuine Hotels.com guest review
2 night romance trip Dec 19, 2014
Mark
US
5.0 / 5Outstanding
"great rooms"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
This was my second stay. Rooms are amazing, with super comfortable beds, patios, and working fireplaces. Furniture was a bit worn, and there was no desk (I think they are in the process of replacing furniture - there were guys moving new things into a room down the hall), but these were minor issues. Only real complain is the $20 per night for parking, which was unexpected.
Genuine Hotels.com guest review
1 night business trip Dec 17, 2014
John
US
4.0 / 5Excellent
"Pretty hotel for a Monterey getaway"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great junior suite with fireplace, high ceilings, wood detIlung. Breakfast was simple but just enough to start the day. Easy walk to fishermans wharf area.
Genuine Expedia guest review
Other trip Dec 21, 2014
Annie
US
3.0 / 5Good
"Disappointed"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Although we were told we were receiving a remodeled room, we found the carpet looking very dirty. The tile floor in the bathroom also looked very dirty or just stained, not sure. We'd stayed there years and years ago and liked it @ that time but were disappointed this time, sorry. :(
Genuine Hotels.com guest review
1 night romance trip Dec 3, 2014
leigh
US
5.0 / 5Outstanding
"Nice Hotel. Walking distance to downtown."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful room. Hardwood floors, fireplace, huge balcony and cozy bed. Could have been cleaner. I didn't take a bath because the tub looked like it wasn't as clean as it should be for an upscale hotel.
Genuine Expedia guest review
Other trip Dec 19, 2014
Wendy
US
5.0 / 5Outstanding
"Nice clean hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice atmosphere. Room was comfortable with great amenities. Within walking distance of cannery row and plenty of restaurants. Plan to stay here again.
Genuine Expedia guest review
Other trip Dec 16, 2014
Ryan
US
4.0 / 5Excellent
"Hotel stay..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Was not happy about being threatened with a $250. fine if caught smoking on the premises when right across the courtyard there was rooms with ash trays outside them. Then seeing employees walking out of the lobby smoking. I appreciate not smoking in the rooms but outside should be allowed for all, not just the 'privileged'.
Genuine Hotels.com guest review
2 night romance trip Dec 5, 2014
Ginny
US
3.0 / 5Good
"Thanksgiving in Monterrey"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Good downtown location close to historic points of interest and a stones throw from the pier and the always fun Fisherman's Grotto. Although the staff were friendly we did feel a little disappointed due to our 12lb pooch Rudy. We requested a second floor room away from the road however the only pet friendly rooms are on the semi-busy road two feet away from the pedestrians walking by. We we're thankful for the 1.1 mile walk to Cannery Row which gave us time to work off our Thanksgiving dinner. The room was not as clean as I would have expected and we had to request linen service on the second day of our trip as our room seemed to have been overlooked. Overall we were grateful for the new experience, location, pleasant staff, but we could not in all honesty recommend to our friends
Genuine Expedia guest review
Other trip Dec 6, 2014
Summer Walkers
US
4.0 / 5Excellent
"Good hotel, good price, good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Overall a great hotel, with a great location to downtown Monterey and Fisherman's Wharf. Some street/traffic noise (our room was on the street side) but not bad as Monterey usually does not have alot of late night traffic.
Genuine Hotels.com guest review
1 night family trip Nov 27, 2014
A Traveler
US
4.0 / 5Excellent
"where's the ocean?"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I was pleasantly surprised! give me a closet and a small kitchen, and I would live in my room....it was perfect. and the staff so warm and welcoming. i'll be back....thank you if I were to critique honestly, i'd say free parking would be a plus for more than one night stay..:)
Genuine Hotels.com guest review
2 night trip Nov 26, 2014
Deborah A
US
4.0 / 5Excellent
"I keep coming back to Hotel Pacific"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I have stayed at Hotel Pacific twice already and will certainly stay there again when I am in Monterey for a few days. The location is perfect: central to everything but not too busy and crowded with enough parking on the adjacent streets or in the hotel garage. The rooms and the bathrooms are spacious, every suit has separate sitting and breakfast areas, and a fireplace is just perfect for cool Monterey nights. I think Hotel Pacific is the best deal in the area.
Genuine Hotels.com guest review
Response by Hotel Pacific
Dear Dana, I want to personally thank you for being such a loyal guest to our property and to hear that we keep enticing you to come back. Our staff takes great pride in providing the best customer service possible and to hear that our frequent guest are still impressed with how we do things motivates us that much more, thank you. We hope to welcome you back in the near future, Happy Holidays from all of us at Hotel Pacific!
1 night family trip Nov 25, 2014
Dana
US
5.0 / 5Outstanding
"Get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very good service and the room was very good
Genuine Hotels.com guest review
Response by Hotel Pacific
Dear Earl, Thank you for staying with us on your recent visit to Monterey and I am very pleased to hear that you enjoyed our service and accommodations. We look forward to welcoming you back in the near future, Happy Holidays from all of us at Hotel Pacific!
1 night romance trip Nov 25, 2014
earl
US
4.0 / 5Excellent
"Hotel staff great!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Girl friends overnight get away.
Genuine Hotels.com guest review
Response by Hotel Pacific
Dear Carol, We are very pleased to hear that our staff did a great job on your recent stay with Hotel Pacific. We hope to welcome you back in the near future, Happy Holidays from all of us here at Hotel Pacific!
1 night trip with friends Nov 21, 2014
Carol F.
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Able to walk to warf and Cannary Row. Clean room.
Genuine Expedia guest review
Other trip Nov 23, 2014
A Traveler
US
4.0 / 5Excellent
"Bigger room than expectes"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Large lounge area & bathroom. Staff was awesome. Visiting for a race & the breakfast opened up early for us. That was great.
Genuine Expedia guest review
Other trip Nov 22, 2014
A Traveler
US
4.0 / 5Excellent
"Cute and cozy by the Wharf"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Cute and cozy room in a really convenient location to the wharf and shopping. The room a little dusty and the beds are very old and uncomfortable. Good value though for families.
Genuine Hotels.com guest review
Response by Hotel Pacific
Dear Jason, Thank you for taking the time to comment about your recent stay at the Hotel Pacific, we value all of our guests feedback. I am disappointed to hear about the cleanliness of your room and I will make sure i speak to the housekeeping department about not overlooking these kind of details. You will be happy to hear that we will be going through a renovation soon in which we will be replacing a lot of our mattresses. We value your feedback and would like to personally thank you once again for taking the time to inform us about your stay and we look forward to welcoming you back in the near future. Happy Holidays from all of us at the Hotel Pacific!
1 night family trip Nov 15, 2014
Jason
US
4.0 / 5Excellent
"Close to Downtown Monterey"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
We've stayed at the Hotel Pacific several times over the years and each time was very pleasent.
Genuine Expedia guest review
Other trip Nov 20, 2014
Tommy Z
US
4.0 / 5Excellent
"Excellent Location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We stayed at the Hotel Pacific for the Big Sur Half marathon this past weekend. The hotel was perfectly situated w/ large spacious (although slightly dated) rooms. Our room faced Pacific street, which meant a fair amount of noise during the night. Ear plugs did the trick. The hotel was also nice enough to start the breakfast at 4:30am for those of us runners who were anxious to get an early start before the race.
Genuine Expedia guest review
Response by Hotel Pacific
Dear Traveler, Thank you for taking the time to share your experience about your most recent stay with us. I am happy to inform you that the Hotel Pacific will be going through a major renovation. We were very thrilled on all the positive feedback we got about our early breakfast and we hope to keep doing the same process in the future. I personally would like to thank you for your positive feedback and we look forward to welcoming you back in the near future!
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We have stayed in two other hotels in Monterey that take dogs and the places were not as nice as the Hotel Pacific, plus this hotel is close to the wharf and a lot of walking trails.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Could have been 5 star"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel Pacific is an extremely comfortable hotel. The bed is wonderful, the fireplace is great and I liked it that we had a separate thermostat for the bathroom. There is both a shower and a tub which was great. I gave them 4 stars instead of 5 because, based on prior experience at this hotel, I was expecting a much nicer array of items on the breakfast bar, discovered the eliminated the lovely wine hour they used to have in the afternoon, and skimped on small amenities - there was only one bar of bath soap for example. Since my friend was using the bath soap in the shower, I had to take the hand soap into the bath and them retrieve it later when I washed my hands. Also, there was no shower cap. I didn't pack one assuming there would have been one in the room. I was also disappointed because while the hotel was practically vacant and they had lots of options of where to put us, they chose to put us directly across from some sort of outdoor iron cage that had a refrigerator locked inside with food for the morning. Sure enough, bright and early we were awoken to the sound of clanging metal when the workers came to get out the food. With so many rooms available, we didn't get way those chose that room for us. Could have easily been a 5 star with just a few touches. The Monterey Plaza has similar prices and is a higher end place. I will try them next time I stay in Monterey.
Genuine Expedia guest review
Other trip Nov 19, 2014
Brenda
US
4.0 / 5Excellent
"Great property - would stay there again"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
We stayed at the Hotel Pacific to participate in the Big Sur Half Marathon at Monterey Bay. It was not our first time to Monterey, but it was our first overnight stay there. We would most definitely stay at the Hotel Pacific again. The staff was very nice. They opened the complimentary continental breakfast earlier than normal, at 5:30 for the runners which was very nice and above and beyond in my mind. Our room was facing Pacific Avenue and did pick up some street noise overnight. We could hear the street sweeper and large trucks go by, even with the windows shut. It was not too bad, but a bit more quiet, perhaps a room not on the front would have been nicer. The couch, upholstered chairs and bed were a bit fatigued. Everything looked really nice, but the cushions were a bit broken down as was the bed. I feel if the bed had been a bit more supportive, I would not have heard as much of the street noise. We would stay there again, but would request a room in the rear of the hotel so we could get a bit more sleep.
Genuine Hotels.com guest review
Response by Hotel Pacific
Dear Lisa, Thank you for choosing to stay with us during such a popular event like the Big Sur Half Marathons is. We would also like to thank your for taking the time to comment about your stay and as far as the early breakfast, it was the least we can do and we hope that we can improve that aspect in the future with a broader selection. I will agree that Pacific Street can get a bit rowdy on occasions so we hope that the next time you visit us you allow us to redeem ourselves. I am happy to inform you that the Hotel Pacific will be going through a full renovation real soon and hope to fix the outdated furniture and we hope you have a chance to visit us in the near future. Happy Holidays from all of us at the Hotel Pacific!
1 night romance trip Nov 15, 2014
Lisa
US
3.0 / 5Good
"Needs updating"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    5.0
Stayed here in a Junior Suite for a birthday getaway. The location is great. Walking distance to many attractions and restaurants. The hotel is a bit dated. The room was in need of a remodel. Very dirty walls and receptacles. Furniture is pretty worn. The walls are pretty thin here and you can hear your neighbors every move. I would suggest a room that doesn't face Pacific Street. Its really loud. The bed was comfortable but still hard to sleep due to noise. Also there is a nasty smell in the outside corridors. Not sure what that was but they should address it. Overall it was o.k. but definitely not worth the price we paid.
Genuine Hotels.com guest review
1 night romance trip Nov 8, 2014
A Traveler
US
4.0 / 5Excellent
"Hotel Pacific"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
ok close to the wharf.
Genuine Hotels.com guest review
2 night trip with friends Oct 28, 2014
A Traveler
US
3.0 / 5Good
"Nice overnight getaway"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
All around this hotel is very nice and comfortable. I was, however, not pleased about which room I was given. It was in the back of the hotel and near house keeping which made very loud and obnoxious noises starting early in the morning. Lots of banging, loud talking,and carts rattling along the floor. My room was 241, I suggest staying away from that suite.
Genuine Hotels.com guest review
1 night trip Nov 1, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews