Me and my wife were just getting away for an overnight stay. I underestimated this hotel. Very clean and comfortable in the room. Although we were right on Lincoln Hwy, the noise really didn't bother us. I am very pleased that I chose this hotel, close to everything, and it was a comfortable stay. Since I go to Pennsylvania often for overnight trips, […] I definitely see myself coming back again and again to this hotel. Read moreGenuine Hotels.com guest review
"It Was Time For A Change . . . Great Choice!!"
For the past 12 years my sister and I had been going to Lancaster to celebrate my birthday and do some CHRISTmas shopping. This time we decided to book through Hotels.com because I'm a Rewards Member. What a nice change. First impressions can make or break your stay. We arrived early to the motel to ensure that our rooms were right next to each other […] because the motel had booked up quickly. Ricky was the perfect person to have at the front desk for check-in. He was pleasant, helpful and he just went the extra mile so we could be comfortable. We enjoyed our stay and starting with Ricky made it possible. The location, excellent! It is right in the mix of things. We could actually go out to eat and burn off those extra calories walking back to our motel. Our rooms were clean and smelled nice. The nice scent of the rooms was welcoming, especially on those evenings when we were reminded that we were staying in farmland. :( The free breakfast was a surprise. We thought just continental but you were able to make your own pancakes and they also had eggs. That was different. We are looking forward to returning December 2015! We hope Ricky will be there. :) Read moreGenuine Hotels.com guest review
The tub was painted over and chips were all in the tub. There was hair in the tub when I went to take a shower ... other than that it was nice room good serviceGenuine Hotels.com guest review
room had a dirty bathroom, mainly the showerGenuine Hotels.com guest review
"Fine for one night"
Hotel was great for a one night stay. Only one complaint....the shower curtain was missing a liner, so when we showered the water went right through the curtain and left a puddle on the bathrooom floor.Genuine Hotels.com guest review
The King size bed was very uncomfortable, other then that we got our moneys worth.Genuine Hotels.com guest review
"Red Roof, Lancaster, Pa"
The room was nice and warm. The grounds around the motel were dirty. We did have a lot of trouble with our key ( card ) when opening the door. Others had the same problem. They were new type locks so maybe they have to get the bugs out. All in all I would recommend staying there. Price is very good for this area.Genuine Hotels.com guest review
"Lancaster pa red roof inn"
Very good value for short stay. Go to AMT twice a year and have stayed here every year. Good breakfast which is included. bathroom is very small. Room is comfortable.Genuine Hotels.com guest review
Staff very nice but needs updating. Noticed mildew in the shower & we did see a bug scurry across the desk. Doubt I would stay againGenuine Hotels.com guest review
"Nice place to stay"
Red Roof was a good stay. The room was nice and clean. The bedding covers are outdated. The staff was helpful and nice. Breakfast was nothing to brag about, but it was a meal. I will stay there again when I travel back to Lancaster.Genuine Hotels.com guest review
this was an annual anniversary getaway. did a lot of shopping and eating out. nice quiet wknd. enjoyed our time there.Genuine Hotels.com guest review
"Everything close by"
My husband & I have stayed here whenever we visited Lancaster. Location is central to everything. We had an issue the second night of our stay when our swipe cards to get back into the room didn't work & they had to reset our cards. Also, the only day they had a decent breakfast was Saturday, but there are plenty of places to choose from.Genuine Hotels.com guest review
"Great location, ok for the price."
Very convenient location, great staff but the rooms were dirty. It wasn't that big of a deal for us since we were so busy we really only slept and changed in the room. Good breakfast spread.Genuine Hotels.com guest review
"NOT A GOOD EXPERIENCE"
OUR ROOM WAS CLEANED THE NEXT DAY WE STAYED - ON THE SECOND DAY HOUSEKEEPING DID NOT SHOW UP. NO CLEAN TOWELS - NOISY NEIGHBORS. WILL NOT STAY THERE AGAIN.Genuine Hotels.com guest review
"Helpful check in."
We got to Lancaster early afternoon. We were able to check in at two o'clock.Genuine Hotels.com guest review
My husband & I stayed there 2 nights for a short honeymoon. We choose this location because we were going to the Sight and Sound theatre(which was incredible) which was 5 minutes away. It is also on the strip with 2 outlets and MANY shops and restaurants! The hotel was great, the room was comfy and clean. We did not go to the free breakfast, but there […] is a IHOP 2 doors down! Overall hotel was great & location is perfect! Read moreGenuine Hotels.com guest review
"good but not top notch"
It was a cold and windy night. There was a lot of draft coming in around the door and window. No problem with the cleanliness of the room. We drink Hot tea and the water in the thermos at breakfast was only luke warm. She did make more hot water ,but said what was there was probably from the day before. Kinda of a silly statement. Does not reflect […] well. Read moreGenuine Hotels.com guest review
"So. So. But close to all we needed"
Just a basic cheap. Room. Need. To be cleaned. Like sanitized. Couch dirty. Table. And fixes dirty and unkept. Bathrooms. Ok. Bed. Ok. Room. Had weird layout. Long. Hallway to a small bedroom. Bathroom super tiny. And the room was. Freezing. Didn't even wanna get up from the covers to use bathroom.Genuine Hotels.com guest review
"No fear, book it!"
Great hotel at a great price. Close to everything. Staff was friendly & one employee went above & beyond to return an item i had left behind. Very happy with the stay!Genuine Hotels.com guest review
I booked a month in advance a room with a king size bed when I checked in they gave me a room with two double beds.They told that they only have to guarantee me a room nothing else.Genuine Hotels.com guest review
"Fun at Lancaster"
Very enjoyable. Appreciated the service and the tasty breakfast.Genuine Hotels.com guest review
We were given a handicap room and we are not there yet. The bathroom had a lot of wasted space even for a handicap room. Better use of space would have been nice, example: no desk, no dresser to put clothes, just a small shelf with a few hangers. we have stayed here before and every thing was fine, not this timeGenuine Hotels.com guest review
"Outdated rooms and very dirty"
Room was dirty ,shower vent hanging toliet hard to flush front desk service very nice and breakfast was good rooms very outdated and dirtyGenuine Hotels.com guest review
"Good but could be improved"
The first desk clerk got our reservation wrong but everyone helpful after him. There seemed to be a recurring problem with the locks and key cards. Good location and mostly helpful staff.Genuine Hotels.com guest review
"Was ok for one night."
Hotel under construction and rooms are not completely finished. No place to hang clothes. We had three rooms booked and only one was close to being finished. Outside still a mess. Office filled with construction materials but clerk was friendly and efficient at check in.Genuine Hotels.com guest review
Hotel was very nice for the money. It was clean and the beds were comfortable. The only thing is the heater was really loud so every time the heat went on I woke up for a bit. Other than that, I would recommend this hotel. It's close to restaurants, so once you check in you don't have to drive if you don't want to, and it is close to shopping.Genuine Hotels.com guest review
The Red Roof is a low budget hotel with low prices. It was in a wonderful location, right on Rt. 30, close to the outlets and other attractions. They serve a breakfast that we didn't try b/c we have favorite places to go when we are there. There aren't many amenities but we didn't pay for them so we didn't expect them. There is a blow dryer, small refrigerator […] and microwave in each room. Soap, shampoo and lotion are provided. It has free wifi. The room is clean but needs a better vacuum for the carpets. The employees are very friendly and try to help with problems or directions. For the price it is one of the best on Rt. 30 in Lancaster. Read moreGenuine Hotels.com guest review
"nice room, breakfast could improve"
very nice for the most part. recently refreshed room, with a hot tub, didn't expect that. breakfast was kind of hit or miss...there was no hot food the first day, only waffles and pitiful muffins. eggs and sausage the second day, biscuits and gravy the third (which I'm not especially fond of). another option would have been nice, like hot cereal, or […] bagels, or donuts, or danish. but the coffee was ok, and hot, and plentiful, and the juice never ran out. Read moreGenuine Hotels.com guest review
There was no TV guide in the room-not on paper or on the TV. We asked at the desk if they had one & got an emotionless "no" with no offer to try to get us one. We were staying 4 days, so it would have been nice to have one. At breakfast the next morning, there was no butter for toast or waffles & when we asked the girl overseeing the food, we also got […] a cold response....only a head shake "no". Outside the hotel, there was some garbage on the steps & sidewalk (which were eventually picked up), and a broken park bench-one slat missing and the metal brackets sticking out. We have stayed there a couple times before & it has definitely gone down hill. The location is great, but we will be looking for another hotel in the future! Read moreGenuine Hotels.com guest review
We had a pleasant stay at your Hotel.Genuine Hotels.com guest review
"I would never stay again"
I was not expecting a palace it was for a short 1 night stay the room is in serious need of renovation the furniture is in horrid condition a goodwill store would not take it. it is very very beat up chipped and damaged. the rug is old worn and dirty. the tv is 25 years old. the continental breakfast eggs and sausage so dried out it was inedible it […] may sound like I am a very fussy person the sad part is I am not! Read moreGenuine Expedia guest review
"Cheap mostly clean room"
Mold on ceiling in shower stained in carpet. Breakfast very limited hours no eggs at 830 juice colored water didn't honor king bed reservation but excellent price and locationGenuine Expedia guest review
Decided to check out after seeing the condition of the room. Went down the road and checked in to a much nicer hotelGenuine Expedia guest review
"Hotel is in a great location"
Nice staff, hotel is located near many attractions. rooms are clean. Nothing special but great for what we needed.Genuine Expedia guest review
"close to shopping"
Centrally located. Clean and comfortable. Plenty of restaurants and shopping within walking distance. The only problem we had was with the malfunctioning WiFi. We would recommend this to a friend.Genuine Hotels.com guest review
"I refused to stay."
I walked into the room and it smelled terrible. The bathroom was awful there was poop on the wall. I did not even stay there for the night.Genuine Expedia guest review
"This is a Red Roof?"
When we checked in, (6pm) the room was filthy. There was poop on the toilet seat, the sink was dirty, the room was never vacuumed, and dust was everywhere. We alerted the front desk and they assured us the room would be cleaned. When we returned 2 hours later it was still not done. We complained to the clerk, who argued with me that he has personally […] cleaned it. I took him to the room to show that the room wasn't cleaned. He insisted that he had cleaned the room until I showed him the poop. At that he stated that he had not cleaned it, told me that housekeeping would come back the next day, and told me I would have to deal with it. My wife ended up cleaning the room herself. The next day we spoke with management who assured me we would be refunded through Expedia which they have since denied. In fairness, the district manager was very helpful and is working on taking care of it. However, buyer beware that the rooms are unsanitary! Read moreGenuine Expedia guest review
"Good central location to shopping, theatre, food"
Hotel breakfast very limited on weekdays. They need to change up items offered during the week. Beds are just ok. Rugs need updating and vacuuming more. Staff at desk not always there. Had to wait 10 min to ask a question. They were helpful if they were there, though. Trash on property and barrels outside always full to the hilt! Just a lot of "small" […] things that add up to a big difference when you are staying somewhere for 4 nights for a special occasion we were celebrating. Read moreGenuine Expedia guest review
"Nice hotel with a great location"
Very pleasant location was excellent near shopping lots of entertainment and restaurantsGenuine Expedia guest review
"Beware of what you choose"
I scheduled and paid for my hotel through Expedia.com. I have stayed at this hotel in the past and am aware that the other rooms are in better shape. My room was not swept, the tub looks like they just slapped paint on the tub and called it remodeled. The paint was peeling, as I wore flip-flops to take a shower. The only reason I stayed was because […] it was close to where I needed to be. The bed was the only comfortable item in the room that I was impressed by. Read moreGenuine Expedia guest review
NON SMOKING ROOM BUT, BLANKETS HAD A SMELL OF SMOKE.Genuine Expedia guest review
"Great hotel- lousy plumbing."
It was great except the only sink backed up and would fill up with dirty water periodically for no reason. I wasn't using the sink at the time. I had to use the bathtub as a sink.Genuine Hotels.com guest review
"Not a next time choice"
I booked a king bed as my choice of room and it was stated so in my confirmation. However, upon my arrival, I was instead given double beds in my room. The cobwebs in the corriders looked as though it was Halloween decorations..shower was filthy.Genuine Hotels.com guest review
"Not what you would think."
Our room window was open when we got there luckily we were on 3rd floor. Our room had no wash cloths, no kleenex, the bathroom floor was sticky. The breakfast was either waffles or toast. AwfulGenuine Expedia guest review
You do get what you pay for... when it says has breakfast, but nothing healthy other than fruit juice. Usually there is yogart and assortment of fruit. Coming into the room, it looked like it had been burlarized, no table and chairs by window. No dresser to unpack bags. There was a desk and chair directly under the wall mounted tv, that no one could […] sit and watch tv from. Only way to view tv was in bed. The wifi was down for 1/2 the stay. The towels were the same stiffness as the bath mat. On the bright side, it was confident to sight seeing locations. I have stayed in other Red Roof Inns in other locations, but will not book at this location again. Read moreGenuine Expedia guest review
"Clean. Basic room"
Weekend stay for short visit. Clean room. Comfortable sleeping.Genuine Expedia guest review
"nice hotel close to everything we needed to do"
the beds were great the matrasses nice and hard . Clean.Genuine Expedia guest review
Hotel was resonably priced for location. Close to major attractions.Genuine Hotels.com guest review
Visit was ok, staff members at desk where helpful.Genuine Expedia guest review
I know it was 2-3 star rated, but the reviews seemed higher than that. One of the least expensive motels in the area, so for 6 nights, we saved considerable $$. The bed quilt had stains so they replaced it. Some toys under the bed from a prior family. The wi-fi was down for 2 days. The exercise room had only a weight machine and a treadmill, no bike […] or elliptical. Breakfast choices were average. Overall what could be expected for the price, but disappointing. Read moreGenuine Expedia guest review
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