"Came in town for a interview"
Hotel staff isn't bad but the carpets were disgusting and damp. Walking on the carpet turned our feet black. The blankets smelled of dirty body odor and the fridge did not work so we could not keep our babys formula cool. Overall you just feel dirty and uncomfortable . Would not recommend.Genuine Expedia guest review
"Close to everything I needed"
Stay was very good, hotel management very helpful. I left a valuable item in the room when I left and they contacted me as soon as it was found very grateful for that.Genuine Hotels.com guest review
"nice place, close to everything Lancaster offers"
our stay was pleasant and uneventful. we hadn't realized you were pet friendly and didn't ask for room not used by pets before. my daughter is very allergic to cats & dogs but had no problem. thank youGenuine Expedia guest review
This was my first and last time to stay in a Red Roof Inn. The room was supposed to be non-smoking but reeked of tobacco smoke upon arrival. It was some better after running vent fan. The hot water must have been regulated because it never got hot enough for a tub bath. The bed was worn out and uncomfortable. On the plus side, it had a refrigerator […] and coffee pot. Breakfast was okay. Read moreGenuine Hotels.com guest review
"Comfortable room, good service,"
Our hotel room was comfortable and clean and had everything we needed, a big screen t.v., microwave, fridge and wifi. The swimming pool and area were nice and clean also.Genuine Expedia guest review
"Near Sight and Sound"
While this hotel was pretty close to Sight and Sound, the quality of it was really lacking. The pool is very small. Room was quite small and decor could have used some updating. Would not go there again.Genuine Hotels.com guest review
Great value for your money. Clean hotel centrally located for all our needs.Genuine Expedia guest review
"Close to Dutch Wonderland"
Could be cleaner but alright. Carpet needs replacing bathroom needs to be cleaner.Genuine Expedia guest review
Price was ok, staff had no personality at all would say good morning or good evening no response. The cleanliness of the room was not there they did not change the sheets unless I asked and the bathroom was not cleaned the 3 days we were there. Pool was ok but very close to streetGenuine Hotels.com guest review
"not a horrible room, great location"
It was not a horrible room for the price we paid. The floor (rug) and sheets felt slightly damp on my feet. Bathroom could have been better. We stayed 2 nights. We left pur towels on the floor to be changed for service. We cameback to our room for night 2...towels were removed, but no new towels were given, our beds were not made, and our garbage cans […] were not emptied. I will say though that towels were brought to our room within 2 min of notifying front desk. Continental breakfast was surprisingly okay.Two belgian waffle makers. Biscuits with sausage gravy. Toast. Muffins. The waffle maker was the main attraction. Very close to Dutch Wonderland. You could walk, it's just down the hill. Smack between both outlets. Would we stay again? If we are on a budget again, then yes. Otherwise will try Wingate again or La Quinta. Holiday Inn express is also good as well as Country Inn & Suites. Read moreGenuine Hotels.com guest review
"Good Hotel in the right place"
I arrived and the clerk was very helpful. The room was nicer than I was expecting, and better than some I have stayed in. It was close to the places I needed to see and easily accessible.Genuine Expedia guest review
"Great for the money"
We spent four nights at the Lancaster Red Roof Inn and enjoyed it very much. The room was clean and comfortable and the location was near to all the places we wanted to visit.Genuine Expedia guest review
"Smell of smoke"
Stayed in August 2013, 1 night. Room smelled badly with smoke, there were burned marks on the toilet seat. They were sold out so did not change our room. Breakfast was excellent and staff tried to help out. Great location, but would not stay again. OUtdated decor, dirt in corners and dusty.Genuine Expedia guest review
"Hotel close to Lancaster attractions."
Overall, we were happy with the Hotel. Room was clean and staff very nice and accommodating. The only negative was the continental breakfast. It was open only to 9:00 am and had not very much to offer. You had to make your own waffles and line was slow and long.Genuine Expedia guest review
"Near many restaurants, outlets, and fun activities"
Had lots of fun, great area.Genuine Hotels.com guest review
"near Sight and Sound"
My husband & I thought our room was musty smelling. The sink & tub gurgled from approx. 5:30 AM forward. Some stuff backed-up in the sink & tub. We washed the sink & tub before we did our morning ritual. We cancelled the rest of the reservation & went home a day earlier. Hotels.com & Red Roof management were excellent about a one nights refund. I would […] deal with Hotels.com again but would not stay at the Red Roof Inn at this time. Maybe if they invested in remodeling & bringing the hotel up to date we might consider them in the future. Red Roof Inn is strategically located so it would be in their best interest to invest in a make over. Get some better towels, sheets, bed spread, new plumbing, a noise-less air-conditioner, better furniture & a better paint job choosing a nicer color scheme. Just a few things I would change & upgrade. Thank you. Read moreGenuine Hotels.com guest review
A little dated...but clean and in a good location for shopping and sight seeing.Genuine Hotels.com guest review
I really did not expect a four star hotel for the price I paid; however I was very disappointed at the staff there. The first time they cleaned our room, we we got back after 8 pm, noticed they did not shut our door. Anyone could of went in our room and stole our belongings. We reported to the front desk and they apologized. However, they did the same […] thing the second day. We were beside ourselves!!!! Also in the morning around 9:30am, the cleaning attendant just walked in our room without knocking. Thank God I just got finished getting ready!!!!!! That really irritated me!!!!! So I guess overall I can overlook the horrible scratchy towels, the moldy shower walls and the horribly flat and old pillows because I would never stay at a hotel that can not make sure my hotel room is secured after they leave or walk in whenever they want to. Read moreGenuine Expedia guest review
"Good place, Helpful staff"
For some reason, Hotels.com got our initial reservation wrong, I selected a room with a King bed on the website, and the booking was sent to the hotel as two full-sized bed room. This was corrected by the hotel staff immediately, no questions asked, with follow up to make sure we were satisfied, even though the place was completely packed. Kudos to […] the staff. Read moreGenuine Hotels.com guest review
"A place to stay for the night"
Cheap room for cheap price. Would be nice if they extend breakfast past 9:00 o'clock.Genuine Expedia guest review
Our confirmation had the correct dates but expedia had booked the wrong night with the hotel The staff quickly corrected the error. Room was clean, but the air conditioner was extremely loud. The location to things to do was outstanding! The breakfast area was way to small to accommodate the number of people trying to have breakfast. We waited in line […] for over 5min just to get our am coffee, we decided to go else where for breakfast. Read moreGenuine Expedia guest review
"View of the parking lot & corn field."
The room was clean and had everything we needed; however, the bed sheets were not fully on and the bed skirts were tucked up & very crocked (appearance !). The outside of the building: stair well, sides of building, porch; were dirty, lots of rust and appearance again was not good. The breakfast was excellent and the staff was very pleasant.Genuine Expedia guest review
"It was close to everything we wanted to see."
The Hotel was very nice and clean and close to a lot of things we wanted to do,but the only complain I have is the other couple was not next to us they had to go over the other side of the hotel we expected to be next to each other and was to happy that it did not happen.Genuine Expedia guest review
"Close to American Music Theater"
Just a place to stay overnight before moving on the next morning.Genuine Expedia guest review
"Would not recommend or ever go back"
Hotel staff was friendly, hotel was old and not very cleanGenuine Expedia guest review
They need more of a variety of breakfast choices. More cereal choices for kids. More hot choices, maybe bacon, eggs, and sausage. Not just waffles. my son who is 4 and I was not able to eat because everything was gluten and carbohydrates. No protein on the whole breakfast. A lot of people can not eat carbs, because of medical reasons and allergies. […] Not a good breakfast as far as we are concerned Read moreGenuine Hotels.com guest review
"Was visiting Lancaster to shop and see the Amish."
Had a nice time, the hotel was convienant to locations, also the price was good. The hotel was clean and ready for us early. The breakfast was good you had several items to choose from and hot ones also. The pool area was very nice and clean, this is a non smoking hotel which made the rooms smell fresher. Across from the hotel walking distance was a […] Texas Roadhouse reastaurant and a Applebees. The staff at the front desk were very nice, I would stay here again. Read moreGenuine Expedia guest review
Hotel was satisfactory. Reserved 2 rooms and 1 of them smelled like pet urine but the occupant did not want to change rooms so it was not brought to the attention of the hotel manager. Therefore, manager really needs to go through all rooms and check them, especially the pet-friendly rooms. Hotel locatyion was great-we walked to Texas roadhouse to […] eat Read moreGenuine Hotels.com guest review
It was a good experience overall, however condition of the hotel was not the best. Average quality of service.Genuine Hotels.com guest review
DISGUSTING & rude!! There was mold on the ceiling & the bathroom had nail polish splattered all over it. Our 2nd room smelled very musty. Woke up our 2nd day to a cockroach crawling on our headboard. The pool is much smaller than it appears in pics & it's not heated. The hours are also not very good. Closes at 9PM which if I had known I never would've […] booked this hotel. The free breakfast was good but again the hours are quite ridiculous! 6AM to 9AM which is way to early for vacationers. The first morning we had to wait to make waffles because there was only 1 working waffle maker & a line that lasted 20 mins & they literally cleaned up all the food right under us at 8:50 so we only could wait for waffles & not enjoy any other option. Our toilet clogged & when I went to the desk to notify them I was left standing for 15 mins because the desk clerk decided to take a reservation before helping me. I then found 2 men that worked there & told them & they handed me the plunger to fix it myself. I was very disappointed & disgusted with every aspect of this hotel & would never recommend it to anyone. I am even questioning ever using or recommending Hotels.com again if this is what they offer in bookings. I have pictures of everything that was wrong. Read moreGenuine Hotels.com guest review
great location to dutch wonderland and restaurants. continental bkfst a nice surprise but needs more seating and food stations. worked very well for us & 2 grandkids.Genuine Hotels.com guest review
"close to everything I needed"
staff was very pleasant. location was greatGenuine Hotels.com guest review
"Very convenient location"
PleasantGenuine Hotels.com guest review
Traveled with 2 dogs. Would go back again. Clean room. Great location. Staff was very helpful.Genuine Expedia guest review
I stayed in the hotel with my 3 kids for night. Over all it was a great stay. The location was perfect...near everything. Free breakfast was good too. The only thing that I would of like to be better was the pool. It was really small for having about 40 rooms.Genuine Hotels.com guest review
Really the only so so part of my rating is that they need to replace the tub. It has been refurbished and that coating is peeling off. The caulk is stained also. Everything else was very good. I didn't eat the breakfast but it must be good since the room was packed each morning I was there. I don't do breakfast - not because of what was served. Huge […] flat tv was great! Wish they had another chair besides the desk chair to watch tv in though. Read moreGenuine Hotels.com guest review
"Convenient location to Sight and Sound Theatre"
Comfortable and convenient to many major attractions/shopping.Genuine Expedia guest review
"great location. close to everthing."
I would recommend this hotel especially for the price. Wide variety of breakfast every morning. Room was clean. Check In was fast and friendly.Genuine Expedia guest review
Bfast limited and very crowded..pool ok but outdoor. Rooms looked old.Ok for price paid..not an ideal choice but not terrible either.Location was great though..Genuine Hotels.com guest review
"Breakfast in Russia"
easy check in & check out, room clean but missing face cloths, comfortable and convenient to everything, parking ample,pool got a little crowded,97 degrees so go figure, free ice machine definitely a plus. guests staying at hotel devoured breakfast. Friend of mine said she saw one guest take entire whole fresh fruit basket and dump it into their bag […] while another made 20 waffles in a row for their family. I came down about 8:12 there were no seats left, no eggs,no cutlery other than knives(ever try to eat a bowl of cereal with a knife?),no muffins, no sausage, no bread. and 7 deep waiting for each waffle maker and the trash cans were nearly overflowing. Food did get replenished eventually, it took 45+ mins waiting in lines to gather by piecemeal toast, eggs, sausage, butter, cutlery and juice for my family of 4.We sat in the lobby balancing our plates of food and cups over our laps.The front desk Mgr was delivering food from the kitchen helping the one Breakfast room attendant. I think someone called corporate otherwise people would probably still be waiting there. Not sure if you can fault the hotel for lack of preparedness or the greed of the guests, but food lines in Russia were probably shorter. I have stayed here three years in a row and most breakfast inclusive rooms have similar issues, have to admit this was the worst of three years. overall I would stay here again,but make some other breakfast game plan. Read moreGenuine Hotels.com guest review
"We were satisfied with our stay at the Red Roof."
Our room was clean. Stayed for 5 days. The breakfast was the same everyday, sausage gravy and biskets, waffles, fruit, ceral, toast and muffins. Nice to start the day with somethingto chose from. Coffee, and juices also avaible. Not bad for the price.Genuine Expedia guest review
"in the heart of town."
very enjoyable. everything you would want when away from home. we will definitely take a return trip. lancaster is a sleeping beauty.Genuine Hotels.com guest review
"Good choice for a day or two"
Motel was clean and comfortable, reasonable rates. The location was good. The breakfast wasn't great - mainly waffles and sweet rolls. Would be nice if there were some eggs. There was a nice pool.Genuine Hotels.com guest review
"Convenient to all things Amish"
We had 2 rooms. They were clean and had what we needed for our 3 night stay. The air conditioning units were loud, but we needed to use them. We only ate breakfast there 1 of 3 mornings. They were out of cold cereal and the line to make waffles was long. Our rooms were quiet. We would definitely stay there in the future.Genuine Hotels.com guest review
This hotel is too expensive for what it offers. The bath, rugs, and mostly everything needs an update. I will not recommend this hotel to anyone.Genuine Expedia guest review
"Close to outlet shopping"
Front desk was friendly, location was great (close to outlet stores), rates are reasonableGenuine Hotels.com guest review
"Good value for the money."
Fast checkin. Breakfast was good. No room to hang your cloths in your room.Genuine Expedia guest review
"You get what you pay for."
Reading the reviews on Expedia this hotel looked okay. We were looking for a cheap place to sleep during our brief visit to Lancaster. A word of advice: spend a little more $ and stay someplace else. The room was dirty. The sink backed up into the tub. The towels were like sandpaper. The elevator stopped working for 12 hours. There was a piece of dog […] poop in the elevator for more than a day. There were spots marked "Reserved" right across from the lobby door. I assumed that meant "Reserved for Hotel Guests." Just for kicks I inquired at the front desk. After standing in line for 5+ minutes while the clerk talked on the phone, he informed me that they were "Reserved" for him and for his relief. Shouldn't hotel guests have access to the best parking spaces? And, the most unbelievable thing that happened, was when a member of the cleaning staff opened our door (without knocking) while we were in the room napping to put towels in our bathroom. I've stayed in a lot of hotels over the years but that was a first! Trust me, stay someplace else!! Read moreGenuine Expedia guest review
"Close to Sight and Sound Theatre"
The room was small but clean. Front desk was pleasant and helpful.Genuine Expedia guest review
Perfect accomodations if you're visiting the various attractions in the Lancaster, PA area. We chose this facility because of its convenient location to Dutch Wonderland. Recent renovations were above-average in quality. Rooms were spacious, comfortable and clean, with all the little extras - iron, ironing board, hair dryer. Nice size frig with freezer […] and large flat panel TV. King bed was comfortable for me, but may be a bit on the firm side for others. Very reasonably priced and you get a lot for your money. Highly recommended. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )